5/5
Trustpilotexcellent service
excellent service - highly recommend
Trusted Agent profile · Kensington and Chelsea
Knight Frank Knightsbridge Sales reviews in Kensington and Chelsea
★★★★★
1,602 reviews across 2 platforms
52-54 Sloane Avenue, Knightsbridge, London, SW3 3DD, Kensington and Chelsea, SW3 3DD
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Knight Frank's office in Kensington and Chelsea, at 52-54 Sloane Avenue, is rated 4.9 out of 5 across 1,602 reviews on two platforms, including 160 Google reviews rated 4.8.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKnight Frank
Dear Edwin,Thank you for your excellent assistance with our tax filings. We appreciate your efficiency and attention to detail in ensuring that everything was filed accurately and on time. We would highly recommend your services to anyone in need of tax advice or assistance. Thank you once again for all your help.Best regards,David & Lyn
Agent replied · 27 October 2024
Dear David and Lyn,Thank you so much for your feedback and also choosing Knight Frank in-house tax services in dealing with your UK taxation affairs. Always happy to help!Kind regardsEdwin
5/5
GoogleWe worked with Fred Dashwood who is incredibly professional and helpful. We greatly appreciated his proactive and attentive approach. Strongly recommend him.
Agent replied · 11 November 2024
Thank you for taking the time to leave a review Irem. It was a pleasure to work with you and please do not hesitate to get in contact in the future should you need any help! Stay safe and well, Fred & the Knightsbridge team
5/5
TrustpilotHighly satisfied finding my new home/apartment
Highly satisfied to have been associated with Knight Frank finding my new home. I got exactly what I have been looking for. Walid Javadi, who helped me with this was very understanding and generous with his time. Very happy to have been associated with him too.
Agent replied · 27 October 2024
Dear Trishna,Thank you kindly for working swiftly with me on securing your new home. It’s teamwork that makes the process so easy and smooth, and I am very glad to have been involved in finding you the perfect place.Wishing you all the best,Walid
5/5
TrustpilotI give five stars to Knight Frank…
I give five stars to Knight Frank because of their hardworking dedicated people , Phillip Dunn the senior property manager in particular. He is prompt at replying to his emails , he is professional , polite and sorts out any issues or problems with my rented property . I do not need to worry about my tenant/ property as I know Phillip with his exceptional work ethic will look after them .
Agent replied · 27 October 2024
Thank you for your kind words, it really does mean a lot to receive such great feedback. It is a pleasure looking after your property and I hope this can continue for a long time to come. Kind regards,Phillip
5/5
GoogleI recently worked with Charlie Olver - he is highly professional and very efficient. I could not recommend him more highly. Thank you and look forward to working with him again!
Agent replied · 11 November 2024
Crilly- thank you for such a positive review of Charles Olver and Knight Frank. We look forward to working with you in future.
1/5
GoogleSOMEONE ACCESSED TO MY FLAT WITHOUT MY PERMISSION Today I arrived after a summer break finding all my furniture, personal items shuffled and moved. Windows open and handle damaged, main door closed but unlocked. During August, Knight and Frank agents emailed me for permission for viewings for a new tenant which I confirmed. But this does not give permission to change the condition of the flat, move around personal items and leave windows open and damaged. Nothing is stolen but a stranger accessed to my flat. Police who came for inspection confirmed that who has keys could have entered which leaves only Knight and Frank agents could be responsible for during the viewings. I tried to contact them via email and emergency number but could not get any response. I would never sign a contract with them nor recommend them.
Agent replied · 11 November 2024
Dear Rezzan, thank you for bringing this to our attention. Our viewing process would not involve moving any personal items or leaving windows open or damaged, so we would very much like to look into this as a matter of priority. Please do email or call at your earliest convenience with the details of the property in question +44 20 7861 1785 or email knightsbridgelettings@knightfrank.com and please do also pass on our details to the police so we can assist them as much as we can in getting to the bottom of what has happened.
5/5
TrustpilotI have just had an offer accepted on a…
I have just had an offer accepted on a beautiful property in Parsons Green. Summer White was incredibly helpful, communicative and wonderful to work with!!!
5/5
TrustpilotAbsolutely great company really got the…
Absolutely great company really got the purchasers interest at heart and nothing was too much trouble,made the experience seamless SJ is great and did everything when she said she would,alot better than other agents i tried to deal with in Dartmouth.
Agent replied · 27 October 2024
Dear JanIt was a pleasure to help you, and we all wish you the very best in Dartmouth. I know how much you love it down here, and you will love it even more now that you’re a permanent fixture!Let me know when you’re in town and I will call in and say hi.Best wishes, SJ and the team
5/5
TrustpilotKnight Frank - Natalie Dordoy
We just moved into a property managed by Knight Frank and the property manager is Natalie Dordoy. Natalie has done a terrific (5-star) job with our move into the new house. She is very responsive, reasonable, easy to deal with and has been very helpful in getting us settled in. She has and is addressing all of our needs. We are very pleased with Natalie and Knight Frank and happy to give this 5-star review.
Agent replied · 27 October 2024
Thank you for your feedback. It is an absolute pleasure working with you to ensure you are happy in your new home and I am looking forward to assisting you in future.Best,Natalie
5/5
TrustpilotBeth was fantastic!
Beth helped us find a new let in Surrey. She was amazing, arranging for us to view a few houses we would not have thought of, taking videos for us and communicating well through the whole process. Would fully recommend.
Agent replied · 27 October 2024
Thank you for your review Kieran, It has been great working with you. Best, Beth
5/5
TrustpilotKnight Frank Property manager
Jason Nwimo my property manger at Knight Frank has been super helpful and alway fast to respond and get any issue sorted. A great property manager that has made the moving process go a lot smoother!
Agent replied · 27 October 2024
Hi James, Thank you for sending in a review here Glad I have been able to assist on move-in Should you need anything else, please feel free to reach out via the normal channels Have a great remainder of the week!Kind RegardsJason
5/5
GoogleI sold my home in Knightsbridge and the help I got from them was superb. They helped me all the way through giving me advice on how to present the property in the best possible way to maximise the selling price. Knowledgeable, friendly and professional. I must mention Jonathan Smith who was the negotiator and who was absolutely excellent. I have sold many properties over the last 30 years and I don't think I've come across a better negotiator than Jonathan. I have no hesitation in recommending both Jonathan Smith and Knight Frank.
Agent replied · 11 November 2024
Dear Malcolm, We very much appreciate your kind review regarding the sale of your house. We are so pleased you value our advice and level of service so highly. Jonathan & the team very much enjoyed working with you. All the best for the future.
5/5
TrustpilotThe service we received from Helen…
The service we received from Helen Waddilove in selling our cottage was simply outstanding. She was so professional and kind and helped us achieve a seamless sale. We would recommend Knight Frank to anyone looking to buy or sell in the Cotswolds.
Agent replied · 27 October 2024
Thank you for your very kind review. It was lovely working with you on both the purchase and subsequent sale of your lovely cottage. Please let me know if I can ever help in the future. Best wishes Helen
5/5
TrustpilotJason Nwimo (Propery Manager) has been…
Jason Nwimo (Propery Manager) has been managing our property for some time and has excelled our expectations. He is reliable, friendly and professional. He delivers a very high standard of care/service to his clients, and does so enthusiastically and with devotion.
Agent replied · 27 October 2024
Good morning Lauren,Many thanks for your review here It has been a pleasure and thank you for entrusting our Knight Frank PM team with your propertyGood luck with all in future Should you need anything else at all, please do not hesitate to reach out via the normal channelsWarm RegardsJason
5/5
TrustpilotVinnie from renewals has been great to…
Vinnie from renewals has been great to work with. He has made our lease extension a simple matter. He is courteous and prompt with his communication. I appreciate Vinnie's style and enthusiasm.
Agent replied · 27 October 2024
Dear Sean,Thank you very much for the lovely review.Wishing you all the best.Kind regards,Vinnie
5/5
TrustpilotI have been working with Knight Frank…
I have been working with Knight Frank for several years in a professional capacity and have always found their staff offering a service of the highest standards. A particular stand our recently has been my dealings with Beth Tighe who has been amazing throughout.
Agent replied · 27 October 2024
Thank you for your kind review. It has been a pleasure helping your client find a new home and I’m sure we will continue to work together in the future. Best, Beth
5/5
TrustpilotTop Level Service
Stan's service was of the highest order. Classy, supportive, honest and responsive. We didn't go with the property in the end, but his service was impeccable and we will consider Knight Frank in the future as a result.
Agent replied · 27 October 2024
Joe it was a pleasure to assist you, I hope you enjoy your new home and that our paths cross again in the future.Many thanks,Stan
5/5
TrustpilotProfessional and helpful team
Had the pleasure of working with Ollie Hayden (Associate) and Sasha Gray-Crosby (Senior Property Manager) this year who were both friendly, helpful and professional - can highly recommend each of them!
Agent replied · 27 October 2024
Thank you for you kind review. It was a pleasure assisting you. Ollie and Sasha
5/5
GoogleNadine and Lizzie only showed us flats that actually met our criteria, which I find extremely unusual in the world of estate agents. We're picky - we have a lot of criteria. They never wasted our time, and I'm writing this review from the flat they found for us. It was a completely positive experience.
Agent replied · 11 November 2024
Thank you, David, for your kind words. It was a pleasure assisting you with finding a wonderful new home. Lizzie and Nadine
5/5
TrustpilotThe lettings agent who helped me find my flat
The lettings agent who helped me find my flat and to complete the contract process was extremely efficient, professional and clear, and on the day of the move helpful beyond the call of duty
Agent replied · 27 October 2024
Dear Frances,Thank you so much for your kind words. It was a pleasure assisting you throughout the process, and I'm delighted to hear that you were pleased with the service. Moving can be stressful, so I'm glad I could help make the day a bit easier for you.Wishing you all the best in your new home!Kev
5/5
TrustpilotVinnie from the Knight Frank renewals…
Vinnie from the Knight Frank renewals teams gave excellent advice and guidance; was knowledgeable, responsive, professional and helpful; and processed the on line documents extremely quickly, overall and outstanding service.
Agent replied · 27 October 2024
Dear Stephen,Thank you for the lovely review.It was a pleasure to assist you and thanks again for choosing Knight Frank.Kind regards,Vinnie
5/5
TrustpilotGreat support!
I was anxious about searching for a property in the UK for the first time, but thanks to the Japan Desk team, I was able to find a great property.Their support was always appropriate and quick, and I felt safe in dealing with them.
Agent replied · 27 October 2024
Thank you very much for your kind words, it has been a pleasure to help you. We are always here if you need any further assistance.Kind regards,Japan Desk Team
5/5
TrustpilotExcellent experience with James at…
Excellent experience with James at Knight Frank. Super accommodating, very responsive, helped us a great deal negotiating with the landlord and landing us an amazing flat. All around awesome Lettings agent, and a breath of fresh air in a lazy market.
Agent replied · 27 October 2024
Thank you for the kind review, it is extremely appreciated.It was a pleasure helping you with your search, and please do let me know if I can help with anything else.Very best wishes,James
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