Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTori and Tom
I mainly worked with Tom , financial advice for mortgages and Tori , in sales. They were both outstanding and delivered exceptional service. Always remaining professional and patience. They answered all my questions and were reliable.
Jules · 8 September 2024
★★★★★ 5/5
TrustpilotVinnie from Renewals was so easy to…
Vinnie from Renewals was so easy to work with!
D · 11 June 2024
Agent replied · 27 October 2024
Dear Denise,Thank you for the lovely review.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotExceptional performance
Charlotte Moore who manages my flat in Belsize Park is a star. Her proactivity, professionalism and judgement are exceptional, she is invaluable to someone like me who is based at the other end of the world with a 10-hour difference in time zone. Thanks, Charlotte.
David · 30 July 2020
Agent replied · 27 October 2024
Hi David, Thank you so much for your review, it’s always nice to hear your kind words. As always it’s a pleasure working with you too. Kind regards Charlotte
★★★★★ 5/5
TrustpilotProfessional & competent
Professional & competent Jamie & team worked with us for many months trying to get our very niche property tenanted, and throughout I was impressed with their professionalism and competence. Every viewing was pre-booked, feedback given afterwards, took the trouble to know the property and details very well, I was thoroughly impressed at how competent their service was.
Maha · 21 May 2024
Agent replied · 27 October 2024
Thank you Maha for your kind words. Its been a pleasure assisting you. Jamie
★★★★★ 5/5
TrustpilotOn the way up!
On the way up! Having got off to a tricky start with KF management, due some teething issues moving in, we have been placed in the diligent, responsive and caring hands of a Senior Property Manager named Michelle. We couldn't be happier with our rental property or the service we receive to maintain it. A top class service with a warm smile
James · 1 March 2024
Agent replied · 27 October 2024
Dear James, thank you for taking the time to provide the review. I am pleased to hear you are happy with the property and the property management service I have provided. I look forward to continuing to work with you and delivering the same high level of service. Kind regards, Michelle
★★★★★ 5/5
TrustpilotRegvita is excellent
Regvita is excellent, friendly, professional, and a great team player. Resolved my concerns promptly. Highly recommended!
Prem · 17 January 2024
Agent replied · 27 October 2024
Dear Prem,Thank you for taking the time to leave your review; glad all is resolved for you.Please do not hesitate to contact me if you require anything else in the futureAll the bestRegvita
★★★★★ 5/5
TrustpilotI wanted to share my recent experience…
I wanted to share my recent experience with our property manager, Daniel Lloyd. Since he was assigned to us, he has always been responsive, proactive and communicative. He follows up regularly and does not let any request “sit”. He handles it right away. I appreciate his follow through over even the smallest matters. 5 stars for Daniel!
Melissa · 3 June 2024
Agent replied · 27 October 2024
Hi Melissa thank you so much for your very kind words. I look forward to working with you in the future, please don’t hesitate to reach out when you have any issues of questions.Kindest regardsDaniel
★★★★★ 5/5
GoogleThank you very much to both Lizzie and Nadine for being so helpful and responsive during the entire process of handover. I am thrilled with my new flat and it was a pretty smooth process from start to finish! Thank you again I appreciate it a lot!
Stephanie · 12 November 2024
Agent replied · 11 November 2024
Thank you for your kind words. It was a pleasure to help you find your new home.
Best wishes
Lizzie and Nadine
★★★★★ 5/5
TrustpilotVinnie from Renewals was a great help…
Vinnie from Renewals was a great help when we needed to extend a contract.
NL · 16 February 2024
Agent replied · 27 October 2024
Dear NL,Thank you very much for your kind words. I wish you all the best and please reach out if you need anything further.Kind regards, Vinnie
★★★★★ 5/5
GoogleCharles Olver at Knight Frank recently led my property search and successful purchase of a house. Charles was excellent throughout the process, showing us several homes and guided us through the purchase process. House buying is never straightforward, but with Charles' help we found the house we wanted.
Miles · 13 November 2018
Agent replied · 11 November 2024
Miles - Many thanks for your kind comments, we look forward to working again with you in future
★★★★★ 5/5
TrustpilotThanks Brigette Bulan for your great…
Thanks Brigette Bulan for your great service !
Daniel · 11 June 2024
Agent replied · 27 October 2024
My pleasure Daniel! It was lovely working with you.
★★★★★ 5/5
TrustpilotStefanie has been excellent and timely…
Stefanie has been excellent and timely and flexible thanks.
Mike · 22 May 2024
Agent replied · 27 October 2024
Thank you Mike for your kind words. Stefanie
★★★★★ 5/5
TrustpilotOmar Areef is a game changer
Omar Areef is a game changer. I’ve contacted several agencies, but decided to do business with Omar dure to the trust and bond he creates with his clients.
Daniel · 2 February 2023
Agent replied · 27 October 2024
Thank you for the review Daniel, it was a pleasure helping you find a property. Look forward to working with you again in the future. Omar
★★★★★ 5/5
TrustpilotVivi Chen helped me with my property…
Vivi Chen helped me with my property search, and she is so professional and helpful. She assists me from reference check, to generate the share code, and in the meantime, she followed up with my maintenance issue after move in. I will definitely recommend her to my friends who would like to rent in the future.
Consumer · 5 June 2024
Agent replied · 27 October 2024
It was a pleasure assisting you with your rental search and I am thrilled that you have had a good experience with Knight Frank. I wish you all the very best with your new home.Vivi
★★★★★ 5/5
TrustpilotGood experience with them
Good experience with them! Especially Vinnie from renewals!
Max · 5 June 2024
Agent replied · 27 October 2024
Dear Max,Thank you very much for the lovely words.It has been a pleasure to assist you in your renewals.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotGreat review for Knightfrank
The efficiency of their service was second to none. The communication was very good. I worked with one of the agents, Jamie. He was swift to arrange the viewing, patiently answered all our questions. They made sure all the checks were done. The whole process generally was done with remarkable speed and professionalism. I'd recommend them to anyone.
Lusheby · 28 April 2024
Agent replied · 27 October 2024
Many thanks for your comments, I appreciate the kindness shared. I hope you and your family settle in very quickly and will start calling the property “home” before long. Please do feel free to reach out if I can ever help at all in the future. Kind Regards, Jamie
★★★★★ 5/5
TrustpilotFantastic service from the Hyde Park Office team
I had a great experience with the the Hyde Park office. They managed the rental of my property really well, and I felt looked after.Sofia, Ellie, Kamran, Michael, and the rest of the team went above and beyond to find the perfect tenant for my property.I wholeheartedly recommend them!
Marco · 2 October 2024
Agent replied · 27 October 2024
Thank you so much for your kind words. We enjoyed working with you too and are pleased we could find great quality tenants for your wonderful apartment.Ellie, Sofia, Kamran and Michael
★★★★★ 5/5
Trustpilot10 years dealing with high end real…
10 years dealing with high end real estate agency KFcompany is expensive in my opinion but you get for what you pay, mean : serious and dedicated team excellent follow-up on maintenance and report on the tenant flat conditiontruly watching that rentals are made on time and if not immediately proceed to the necessary to recover unpsid rent
Luc · 24 April 2024
Agent replied · 27 October 2024
Thank you very much for your glowing review! Please let me know if there is anything else I can help you with.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotExcellent service from Kasia Jobda
I received excellent service from Knight Frank's Kasia Jobda. Kasia proved an extraordinarily brilliant negotiator in renewing the tenancy of my flat. She engaged closely, personally, and enthusiastically with my case, fully understood its dynamics and context, and, with her negotiating acumen, achieved an excellent rate for our flat, far exceeding my expectations. Her attitude and energy gave a new dimension to the relationship between estate agent and landlord, hugely enhancing my experience of Knight Frank. Kasia also completed the renewal paperwork in zero time. Finally, she was courteous and answered my emails instantly. She is an invaluable and efficient negotiator and a delight to work with.
Athena · 11 August 2022
Agent replied · 27 October 2024
Thank you for your kind words, Athena It was a pleasure assisting you and do not hesitate to contact me. Kasia
★★★★★ 5/5
TrustpilotBeth Tighe Knight Frank
I have been really pleased with Beth at Knight Frank. It’s clear she works very hard to bring as many quality viewings as she can and to match the tenants needs with the home and once a match is found, to ensure that both Landlord and tenant are happy. I can really recommend her.
S · 3 July 2024
Agent replied · 27 October 2024
Dear Sumaya, thank you for your review, your kind works mean a lot. I am so pleased we found you a lovely tenant. Best of luck with your own move and I am sure we will continue to work together for many years to come! Best, Beth
★★★★★ 1/5
TrustpilotNever again
We bought the house, but will not be dealing with Knight Frank Dulwich ever again. They are 100 percent on the sellers side and in fact created such a hostile environment that we almost pulled out of the sale. Sales tactics from the estate agent felt wholly unprofessional and personal.
Rosanne · 8 September 2024
Agent replied · 27 October 2024
Dear Rosanne, I was shocked and saddened to read your review today. We always strive to provide the best possible customer experience for our buyers, as well as our sellers. I would welcome the opportunity to discuss the issue you raised in more detail and to try and find out what has gone wrong. Please do contact me by phone or email.Kind regards,Camilla 0203 8159 422
★★★★★ 5/5
TrustpilotJosh Ward‑Brickett Takes care of our…
Josh Ward‑Brickett Takes care of our interface with the landlord and he has been very helpful listening to each and every concern (and there were two months last year where lots of things happened all together) and addressing each and every one of them so that resolutions were found. Very happy with Josh and with the knight Frank service
Nadia · 28 March 2024
Agent replied · 27 October 2024
Thank you Nadia for your valuable feedback. It has been great to be there for you each step of the way, we will continue to do so. Best wishes, Josh
★★★★★ 5/5
TrustpilotBeth was very kind and explained the…
Beth was very kind and explained the house well, so it was very helpful.
Hyun · 26 January 2024
Agent replied · 27 October 2024
Thank you for your review, it was great working with you. Best, Beth
★★★★★ 5/5
TrustpilotAnik was really helpful as a property…
Anik was really helpful as a property manager. Great service. Would recommend
Krisp · 5 March 2024
Agent replied · 27 October 2024
Thank you for your kind review, we will continue to work with you. Anik
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