Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVinnie from Renewals was really helpful…
Vinnie from Renewals was really helpful in my renewal. It was fast and easy, thank you!
Fang · 9 July 2024
Agent replied · 27 October 2024
Dear Fang,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotI feel lucky to have Jocelyn Zhang be…
I feel lucky to have Jocelyn Zhang be my property manager. She consistently goes above and beyond in her work, displaying both initiative and professionalism. She always put the clients' best interests first. Her warmth and enthusiasm make communication easy, and I’ve come to trust and rely on her expertise fully. I highly recommend her for her dedication and reliability!
Carol · 12 September 2024
Agent replied · 27 October 2024
Thank you so much for your kind words Carol! Your feedback means a lot to me, and I’m committed to continuing to provide the best possible service. Thanks again for your trust!Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotThank you Emma
Emma has been a great help in managing my property in the UK and she is always timely when attending to my queries.
Jin · 20 February 2024
Agent replied · 27 October 2024
Thank you for taking the time to write me a review, it has been a pleasure to manage your apartment and get to know you better!Best wishes, Emma
★★★★★ 5/5
TrustpilotExcellent Service
A big congratulations to Charlie from KF Baker Street who has been taking care of our flat as a property manager. Excellent service and communication. I strongly recommend Knight Frank’s expertise and services and Charlie has been a strong help delivering those. All the best.
Hakan · 22 March 2022
Agent replied · 27 October 2024
Thank you for the review, I really appreciate and I hope we will continue to work well together!Kind regards,Charlie
★★★★★ 5/5
TrustpilotBeth Tighe has been incredible to work with
Beth Tighe has been incredible to work with. She is super proactive and accommodating to setting up times at short notice and second viewings.
Bryan · 26 January 2024
Agent replied · 27 October 2024
Thank you for your review Bryan, it has been a pleasure working with you. Best, Beth
★★★★★ 5/5
TrustpilotVery responsive and helpful
Very responsive and helpful. Catrin and the team have helped us settle in and gotten us everything we've needed in short order.
Joseph · 8 March 2024
Agent replied · 27 October 2024
Dear JoeThank you for your review. It was a pleasure to help you settle into your new home. If I can be of any further help, please do you hesitate to let me know.Catrin
★★★★★ 5/5
TrustpilotJason Nwimo has been one of the best…
Jason Nwimo has been one of the best property managers I've dealt with. Quick and courteous!
Tom · 27 June 2024
Agent replied · 27 October 2024
Hi Tom,Many thanks for the kinds words here, glad I could help!Wishing Jana and yourself all the best!Warm Regards,Jason
★★★★★ 5/5
TrustpilotVinnie from Renewals was a pleasure to…
Vinnie from Renewals was a pleasure to work with, prompt communication and a constructive approach to finalise contracts.
MIKE · 20 May 2024
Agent replied · 27 October 2024
Dear Mike, It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotKristian Lee has been a significant…
Kristian Lee has been a significant change in the rental team. His communication and ability to understand what is needed is of a very high standard.
Thuvesa · 5 December 2023
Agent replied · 27 October 2024
Dear Kevin,Thank you for your nice words; it is a pleasure to manage your property. I will continue to deliver the same service. If you have any queries, please do not hesitate to contact me.Kind regards,Kristian
★★★★★ 5/5
TrustpilotThank you so much Amanda, Dan and Tom
Thank you so much Amanda, Dan and Tom for providing a 5 star service when we recently bought a house through you. Super helpful , through some tricky parts of our purchase. Always felt we had your support and guidance. Many thanks!
Katherine · 4 October 2024
★★★★★ 5/5
TrustpilotBrigette has been very helpful and is…
Brigette has been very helpful and is always providing kind and timely assistance whenever we reach out!
Marie-Clarisse · 6 June 2024
Agent replied · 27 October 2024
Dear Marie-ClarisseThank you for taking the time to write a feedback. It was lovely working with you on the lease renewal.Kind regardsBrigette
★★★★★ 1/5
TrustpilotThe worst customer services I have ever…
The worst customer services I have ever dealt with. They don’t reply to their emails immediately, it takes them weeks to get back to you. All they care about is MONEY, once they get your money they won’t care about you or your needs. They lied about the property facilities and I didn’t get my deposit since I left the property, it’s been more than two months!!!
Mariam · 29 April 2024
Agent replied · 27 October 2024
Dear Mariam, We are really sorry to hear about your experience. Your property manager will be reaching out to look into this matter as soon as possible and to ensure everything is resolved quickly. Please do accept our apologies again. Knight Frank
★★★★★ 5/5
TrustpilotVinnie from Renewals is always very…
Vinnie from Renewals is always very professional, quick to respond and proactive. Thank you for your help.
Jane · 5 June 2024
Agent replied · 27 October 2024
Dear Jane,Thank you for the great review.It has been a pleasure to assist you once again.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVinnie (Renewals)
Vinnie from Renewals is always absolutely patient and helpful. Everything always goes super quick and gets done efficiently.
Chey · 15 May 2024
Agent replied · 27 October 2024
Dear Chey,Thank you for the lovely review. Wishing you all the best.Kind regards,Vinnie
★★★★★ 5/5
GoogleMyself and Sam have had the pleasure of working with Roly at Knight Frank Knightsbridge for over a decade, and he has consistently proven to be an exceptional agent. His professionalism, deep market knowledge, and unwavering integrity make him a standout in the industry.
Over the years, we have acquired multiple properties for clients through the Knightsbridge office, and the service has always been first-class. The team is highly knowledgeable, responsive, and a pleasure to deal with. First-rate service, every time.
Jonathan · 22 February 2025
★★★★★ 5/5
TrustpilotThank you Lexi Solt!
Lexi is doing a great job! Lexi is smart and efficient!
Kenneth · 14 September 2024
Agent replied · 27 October 2024
Hi Kenneth, Thank you so much for your lovely words. It was great to work alongside you, and I hope to be able to assist again in the future. Please do get in touch if I can be any further help!Best wishes,Lexi
★★★★★ 5/5
TrustpilotUsing KF for property management
Using KF for property buying, selling and letting management, first class service all time. Our property manager Jason Nwimo is always helpful, responsible and responsive. Definitely recommend!
CZ · 3 November 2023
Agent replied · 27 October 2024
Hi Stella, many thanks for such a positive review, glad you have had a positive experience with our Property Management service here at Knight Frank!Kind regards,Jason
★★★★★ 5/5
TrustpilotWill was very professional and helpful
William Ward-Jone was very professional and helpful. I would definitely recommend this company.
Vicky · 7 August 2024
Agent replied · 27 October 2024
Dear Vicky,Thank you so much, it was a pleasure meeting you and I hope to speak soon.Best wishes,Will
★★★★★ 5/5
TrustpilotEvery thing is amazing!!!!
Every thing is amazing!!!!Especially Lydia she is lovely and professional
Asma · 25 September 2024
Agent replied · 27 October 2024
Thank you so much Asma for your review. It was a pleasure working with you and I wish you all the best with your tenancy. Best wishes, Lydia Walker
★★★★★ 5/5
TrustpilotKatie was brilliant to work with
Katie was brilliant to work with. Always on the end of a phone to answer anything, kind and patient with my constant questions!
Lucy · 25 January 2024
Agent replied · 27 October 2024
Dear Lucy,Thank you so much for your kind feedback, it was a pleasure working with you!All the best,Katie
★★★★★ 5/5
TrustpilotGreat service and smooth communication…
Great service and smooth communication with the Knight Frank team. Catrin has been extremely helpful and always there to help and support us.
Paschalis · 25 January 2024
Agent replied · 27 October 2024
Dear PaschilisThank you for your kind words, it is appreciated.It was a pleasure to help you resolve all you issues please do not hesitate to let me know if you need anything further.Catrin
★★★★★ 5/5
GoogleI have just recently sold my property in Knightsbridge through Knight Frank Sloane Avenue and thoroughly recommend Alexander and the team here. They managed to achieve a sale at a high price in a short space of time. They have top clients making them stand out from other agents. I wouldn't use any other agent in the future.
Rachel · 13 November 2016
Agent replied · 11 November 2024
Rachel,
Many thanks for your kind comments. It was great to work with your on the successful sale of your property and look forward to working with you in the future.
★★★★★ 5/5
TrustpilotPerseverance in difficult circumstances
In very difficult circumstances (including consecutive buyers pulling out shortly before exchange due to terminal illness diagnosis) Florence persevered in landing buyers which is the critical service. She dealt skilfully and patiently with buyers and sellers to keep lines of communication open, identify potential for compromise and suggest solutions and was a pleasure to deal with.
Cjm · 24 October 2024
Agent replied · 27 October 2024
Dear Christopher, Thank you for your message. Brilliant, we finally got there! Thank you for being so lovely to work with, and hope to see you in the future. Best wishes,Florence Biss
★★★★★ 5/5
TrustpilotWalid was really helpful
Walid was really helpful, he got us an ubeliavable deal in london. We are really happy with our property!
Bulut · 16 April 2024
Agent replied · 27 October 2024
Thank you for your great review. It was a pleasure helping you find you new home! Walid
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