Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent, efficient service provided by Ruby Goddard.
Excellent, efficient service provided by RubyGoddard. Highly recommend
K · 23 April 2021
Agent replied · 25 October 2024
Thank you for your feedback Kam, it’s a pleasure to work with you and we’re always happy to help!Kind regards, Ruby
★★★★★ 5/5
TrustpilotPrompt and professional service from…
Prompt and professional service from Brigette
Anon · 19 July 2021
Agent replied · 25 October 2024
Thank you for your kind review. Kind regardsBrigette
★★★★★ 5/5
GoogleKnight Frank Kensington are the best out there, thank you very much team!
Phoebe · 27 October 2017
Agent replied · 25 October 2024
Thank you very much for your review, we highly appreciate it.
Best wishes,
Knight Frank W8 Team
★★★★★ 5/5
GoogleI have dealt with Knight Frank for years and the Kensington office is excellent.
Nick · 27 October 2017
Agent replied · 25 October 2024
Thank you very much for your review, we highly appreciate it. Best wishes, Knight Frank Kensington Team.
★★★★★ 5/5
GoogleI was helped out by Knight Frank lettings team last month. Rarely write reviews for these sorts of things but I felt I should as the whole team were fantastic. Would recommend anyone renting a house in the area to go through these guys. Very professional.
Rollo · 27 October 2016
★★★★★ 5/5
GoogleExcellent service and friendly staff, would recommend
Giorgio · 26 October 2020
Agent replied · 25 October 2024
Dear Giorgio,
Thank you so much for your kind words.
Very best wishes,
Knight Frank Kensington
★★★★★ 5/5
TrustpilotAlways professional
Chris · 24 September 2026
Agent replied · 10 October 2026
Hi Chris,
Thank you for taking the time to leave a review. We appreciate your feedback and are always happy to assist.
Many thanks,
Knight Frank South Kensington Team
★★★★★ 5/5
TrustpilotAlastair Calotier - Ultimate client partnership
Alastair Calotier
Mrs · 16 September 2026
Agent replied · 24 September 2026
Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead.
Best,
Alastair
★★★★★ 5/5
TrustpilotExcellent staff
Excellent staff, efficient, helpful and very professional.
Mohamed · 14 February 2020
Agent replied · 25 October 2024
Hi Mohamed It was a pleasure working with you, thank you for your lovely review.Kind regardsChanel
★★★★★ 1/5
TrustpilotUnsupportive
Rating only, no written review.
YANISLAV_DONCHEV · 9 September 2026
Agent replied · 24 September 2026
Dear Yanislav,
We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further.
Thank you.
Knight Frank
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Jane · 9 September 2026
Agent replied · 24 September 2026
Thank you for leaving a review Jane.
Wishing you and your family all the best in your new home.
Best wishes,
Lucy and the Knight Frank Richmond Lettings team
★★★★★ 5/5
GoogleI would have no hesitation recommending Knight Frank Kensington!
Poppy · 27 October 2017
Agent replied · 25 October 2024
Thank you very much for your review, we highly appreciate it.
Best wishes,
Knight Frank W8 Team
★★★★★ 5/5
TrustpilotVery efficient indeed and responsive
Very efficient indeed and responsive. Thank you.
Alexander · 4 January 2024
★★★★★ 5/5
GoogleGreat team, very supportive and honest. I will highly recommend my friends and family to go to them for anything in RBKC. Extremely knowledgable about the location. We worked with Mr Tom Tangney and we are very pleased with his professionalism.
Nina · 27 October 2016
★★★★★ 5/5
GoogleWe have been helped in our research in the most possible professionally way. Nick got the point from the very beginning and he found what we were looking accordingly with our budget.
The management is also very good.
Mia · 27 October 2016
★★★★★ 5/5
GoogleI recently rented a property from Knight Frank Kensington. They were absolutely fantastic, friendly and extremely helpful. I would advise anyone who is looking to rent a property in the area in the future to use these guys.
Milla · 27 October 2016
★★★★★ 5/5
GoogleI have dealt with the team at Knight Frank many time over the years and have always been very impressed with their professionalism and knowledge. Jessica in particular is a pleasure to deal with
Philly · 27 October 2019
★★★★★ 5/5
GoogleI have worked with the team at Knight Frank Kensington for several years and have always found them to be very professional, knowledgeable, responsive and helpful, and I have no hesitation in recommending them to clients.
James · 27 October 2016
★★★★★ 5/5
GoogleKnight Frank Kensington have been incredibly helpful in my search for a property in Kensington. Their forensic level of local knowledge and excellent contacts helped me unearth the perfect house and buy it with minimal hassle.
Jo · 27 October 2016
★★★★★ 1/5
GoogleTerrible property managers. I would recommend not renting from them just to avoid the property management headaches!
Nicole · 11 October 2022
★★★★★ 5/5
GoogleI recently used Knight Frank to find a property in Kensington. It was a great experience, not only are they professional and efficient but friendly too. Would recommend to anyone looking in the area.
Verity · 27 October 2016
★★★★★ 5/5
GoogleI am in contact with the Knight Frank Kensington team on almost a daily basis- and they are all extremely knowledgeable, professional and a pleasure to work with.
Lottie · 27 October 2016
★★★★★ 5/5
GoogleRating only, no written review.
Alonso · 11 December 2025
Agent replied · 25 October 2024
Dear Alonso, thank you for your review. I can’t express enough what a pleasure it was to find you your new home. I think we found the perfect property for you, and I hope you both have many happy years living there!
Very best wishes,
Charlotte
★★★★★ 5/5
GoogleAlways a fabulous service from the team at Knight Frank Kensington - complete pleasure dealing with them from start to finish.
Pippa · 27 October 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.