Trusted Agent profile · Kensington and Chelsea

Knight Frank Chelsea Sales reviews in Kensington and Chelsea

4.9

★★★★★ Excellent

1,832 reviews across 2 platforms

352a Kings Road, Chelsea, London, SW3 5UU, Kensington and Chelsea, SW3 5UU

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Knight Frank's office in Kensington and Chelsea, at 352a Kings Road, is rated 4.9 out of 5 across 1,832 reviews on two platforms, including 215 Google reviews rated 4.9. See how it compares with other estate agents in Kensington and Chelsea.

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4.9 / 5

215

Reviews on Google

This office

Trustpilot logo

1,617

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Exceptional Service and Expertise from Jamie-Leigh!

I recently had the pleasure of working with Jamie-Leigh in my search for a new home, and I highly recommend her services! From our initial meeting, Jamie-Leigh demonstrated a deep understanding of the real estate market and an intuitive grasp of my needs as a client.She was incredibly responsive and always available to answer my questions, no matter how small. Each property she showed me was carefully selected to meet my criteria, which saved me a great deal of time and effort. Jamie-Leigh’s attention to detail and her exceptional knowledge of the market trends and neighborhood specifics were incredibly helpful and reassuring.What really sets Jamie-Leigh apart is her dedication to her clients. She went above and beyond to ensure that I felt confident and informed throughout the entire process.If you are looking for a real estate agent who combines professionalism with a personal touch, look no further than Jamie-Leigh. She will not only meet your expectations but exceed them. Thank you, Jamie-Leigh! Rating: ★★★★★

Customer · 25 May 2024

Agent replied · 25 October 2024

Thanks so much for your kind review, its been a pleasure to work with you too.I look forward to finding your clients their dream home and look forward to working together in the future.All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties

5/5

Trustpilot

My thanks to an excellent property Manager.

In the 20 years that KF has managed my property at Belsize Park, there have been two outstanding property managers - Phillip Dunn is one of them. He has been proactive, responsive, and calm 'under fire' - I totally rely on his judgment which is critical to me as an overseas owner. He is a credit to KF.

David · 25 April 2022

Agent replied · 25 October 2024

Dear David,Thank you very much for your kind words, this is very much appreciated!Kind regards,Phillip

5/5

Trustpilot

Lexi was an amazing real estate agent…

Lexi was an amazing real estate agent and I was very understanding of situation. I really appreciate her patience when looking for a property!

Taima · 10 October 2024

Agent replied · 25 October 2024

Hi Taima,Thank you so much for your lovely review! It was a pleasure working with you, and I’m thrilled that you’ve found the right property. If you ever need assistance in the future, please don’t hesitate to reach out, I’d be more than happy to help again!Best wishes,Lexi

5/5

Trustpilot

Gemma has been fabulous from first…

Gemma has been fabulous from first contact through to completion. Friendly and professional throughout and has made the purchase hassle free.

Nigel · 23 November 2024

Agent replied · 25 October 2024

Thank you Nigel, it was a pleasure to sell the property for you and it all went very smoothly. Thank you for your instructions and very best wishes with the new house.Best regardsLeigh

5/5

Trustpilot

House Purchase through Knight Frank…

Melissa and Anna at Knight Frank - Harrogate were so helpful with my house purchase. Very prompt and patient in dealing with my queries. Melissa was always on time to meet us for viewings.

L · 12 April 2024

Agent replied · 25 October 2024

It was our pleasure Laurie, we hope you and the family will be very happy in your new home in Yorkshire.

5/5

Trustpilot

Lexi is very responsive and comes…

Lexi is very responsive and comes across as caring when she interacted with me during my search. Big thanks to her.

Vladimir · 20 November 2024

Agent replied · 22 December 2024

Hi Vladimir, Thank you so much for your kind words. It was a pleasure to work alongside you, and I’d be delighted to assist again in the future!Best wishes,Lexi

5/5

Trustpilot

Smooth Moving-in Experience

This is the first time we have ever rented on our own in the UK. Regvita has been really helpful during the whole process. She kept us updated for helpful information regarding moving-in and arranged timely collection of the furniture which had been left by the former tenant. Our moving-in process would not be as smooth without the help of Regvita.

TY · 22 October 2021

Agent replied · 25 October 2024

Thank you for your kind feedback Mr Tianzhou. Please do get in touch if you need anything in the future. With Kind Regards,Regvita

5/5

Trustpilot

BRIGETTE FROM RENEWALS WAS VERY GOOD

Brigette made the renewal of our rental agreement a straight forward and efficient process. She successfully negotiated a rent increase with our tenant and took care of the paperwork in good order.

OP · 17 May 2024

Agent replied · 25 October 2024

Dear OliverThank you for your feedback and I am pleased we achieved a good result for the renewal. Kind regards,Brigette

5/5

Trustpilot

Residential lease renewal.

We have just had a possible AST lease extension with a rent increase recommended by Knight Frank. It was with a good tenant that we did not want to lose. Brigette from Renewals negotiated very smoothly with the tenant and we did agree a new rent acceptable to both parties. Knight Frank carry out the whole lease renewal process very professionally and make it a pleasant experience for the landlord.

Geoffrey · 2 November 2024

Agent replied · 22 December 2024

Dear GeoffreyThank you for taking the time to write a review. It was a pleasure assisting with the renewal and am pleased we agreed favourable terms for both you and your tenant. Kind regardsBrigette

5/5

Trustpilot

Tenancy agreement

Working with Isabel Martin was a fantastic experience. She efficiently handled the property search and organized everything flawlessly. I am a very satisfied customer.

Happy · 1 October 2024

Agent replied · 25 October 2024

Thank you very much for your lovely review, it’s more than appreciated. It was a pleasure to help with the search. Please do let me know if I can be of any help in the future, and I would be delighted to assist. Best, Isabel

5/5

Trustpilot

Perfect collaboration with Louna

We were very fortunate to be able to work with Louna Del Barrio, a truly outstanding and professional sales representative who exceeded our expectations.Louna demonstrated an outstanding level of professionalism throughout the rental process and provided us with unparalleled assistance.Louna's service attitude was unforgettable. Louna's attitude was unforgettable. She always listened to our needs and concerns and responded quickly. Whether it was over the phone, by email or in person, her communication was always efficient and friendly, making the entire rental process easy and enjoyable.

Gang · 14 May 2024

Agent replied · 25 October 2024

Ellen and Alexia,Thank you for your kind review. It was a delight to assist you with your move. I wish you the very best in your new home. Kind regards,Louna

5/5

Trustpilot

Great Service

Stefanie is always proactive and happy to help. Provides regular updates so I know what is happening, and what may cause a potential problem

Clive · 30 September 2024

Agent replied · 25 October 2024

Dear Clive, Thank you so much for your kind words. It's always a pleasure working with you and I look forward to helping you find more tenants in the future. Kind Regards,Stefanie

5/5

Trustpilot

Phillip Dunn is great

Phillip Dunn is great! He managed our property which we rented through Knight Frank and his professionalism and swiftness in handling any issues we had (of which there were very few) was always greatly appreciated.

Oliver · 14 March 2024

Agent replied · 25 October 2024

Dear Oliver,Thank you for your kind words, it has been a pleasure looking after your tenancy. Phillip

5/5

Trustpilot

Summer has been immensely helpful in…

Summer has been immensely helpful in finding right tenants for our property. She guided us through the process, able to gather lot of viewings and hence lot of options for us to decide right fit for us.

Vishrut · 1 February 2024

Agent replied · 25 October 2024

Thank you for your kind words! I'm grateful for the opportunity to assist in the process of finding tenants for your property. I am confident we will find the perfect tenants for your property.Feel free to reach out with any updates or questions.Best wishes Summer

5/5

Trustpilot

Review from Kelvin

Great experience from David Almeida, Ehteshaam and the team for tenant sourcing, renting out our apartment and collection of rents. A truly integrated end to end approach from the KF team for our apartment at Camley Street

Kelvin · 31 January 2024

Agent replied · 25 October 2024

Thank you Kelvin for your kind words and it was a pleasure assisting you. Please do not hesitate to reach out to us again. Ehteshaam and David

5/5

Trustpilot

Ivanka was fantastic from start to…

Ivanka was fantastic from start to finish, she was so helpful and went above and beyond to make everything go smoothly and stress free. I would highly recommend

Francesca · 23 July 2024

Agent replied · 25 October 2024

Dear Francesca, thank you so much for taking the time to write a review for me. It was a pleasure assisting you. I wish you and your children all the very best in your new home! Kind regards Ivanka

5/5

Trustpilot

Great service

Henry Nwokejiobi has been my property manager and he’s done a very solid job. Very impressed by his service.

Rafael · 13 December 2024

Agent replied · 22 December 2024

Thank you Alexandra and sure.Thank you very much for your kind words. I hope to continue to deliver a high level of customer service as your Managing Agent. Have a Great Christmas.Henry

5/5

Trustpilot

Walid was fantastic in helping me find…

Walid was fantastic in helping me find the flat. He was responsive, professional, and made the whole process easy. Highly recommend him!

Ahmad · 29 October 2024

Agent replied · 22 December 2024

We are thrilled to hear about your positive experience with Walid. We appreciate your kind words and are glad he was able to make the process smooth and successful for you. We strive to provide exceptional service and we're happy to know that Walid exceeded your expectations. Walid

5/5

Google

Knight Frank Chelsea were employed by me, executor of the deceased owner, to sell a very old unmodernised house in Chelsea. Their marketing strategy was exactly right, in my view. They organised over 100 viewings and reported on each. I found them to be nice people to deal with, most attentive, careful and professional. Completion took place at the end of March. I would certainly use them again, if the need arose.

Allen · 26 October 2016

Agent replied · 24 October 2024

Dear Mr Chubb, Thank you for your kind words. We look forward to doing business again with you in the future.

5/5

Trustpilot

Good experience renewing lease with Brigette Bulan

Great support from Brigette Bulan was received while renewing a lease contract for extension. Very professional, accomodating to tenant's requests/proposals, and fast to reply back.

Santiago · 11 September 2024

Agent replied · 25 October 2024

Dear SantiagoThank you for your email and kind feedback. It was my pleasure and I am pleased we agreed favourable terms for both parties. Kind regardsBrigette

5/5

Trustpilot

Summer White

Summer has been extremely helpful, professional and diligent throughout our rental application process. We thoroughly appreciate all her assistance with our move.

Hannah · 28 October 2024

Agent replied · 22 December 2024

Thank you so much, Hannah! I’m thrilled to hear you’ve had a positive experience, and I’m so glad I could help make your rental process smoother. Wishing you and Nicholas all the best in your new home, please don’t hesitate to reach out if you need any further assistance! Summer

5/5

Trustpilot

Summer White

Summer White was great to work with and found us a tenant in a very short amount of time. Professional and friendly and I would highly recommend. Thanks Summer!

Adam · 2 July 2024

Agent replied · 25 October 2024

Thank you so much for your kind words! It was a pleasure working with you as well. I'm glad I could assist in finding a tenant quickly. If you ever need anything else in the future, feel free to reach out. Thanks again

5/5

Trustpilot

Had a great experience renting with…

Had a great experience renting with Knight Frank. We worked with Walid who was very responsive to all our questions and accommodating when we wanted to view the property twice.

Oscar · 14 June 2024

Agent replied · 25 October 2024

Dear Oscar,Thank you kindly for your swift cooperation, it was a pleasure to work with you to find your new home.Best,Walid

5/5

Trustpilot

Catrin Baker is very professional

Catrin Baker is very professional, friendlyl and quick in dealing with all matters and trying to find quick solutions to all issues.

N · 26 October 2024

Agent replied · 22 December 2024

Thank you for you review it is appreciated. It was a pleasure to have the issue resolved for you. Please do not hesitate to let me know if you have anything further that I can help with.Catrin

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