Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRecommendation Kev Patel
Me and my friend had a great experience with Knight Frank. Our agent Kev Patel was especially helpful, kind and caring. He guided us through the entire process very well and supported us with 110% during a small issue at the start of our tenancy. Can only recommend.
Nick · 6 October 2024
Agent replied · 25 October 2024
Thank you so much for your kind words! It was a pleasure guiding you through the process, and I'm glad we could resolve the issue at the start of your tenancy. Wishing you both the best in your new home!Best regards,Kev Patel
★★★★★ 5/5
GoogleA truly excellent experience from start to finish,. First class treatment from Archie at Knight Frank who I would strongly recommend to anyone !
Juan · 11 September 2026
Agent replied · 11 October 2026
Hi Juan,
Thank you for the review, it is much appreciated. Thank you for all your help during the sale and enjoy Spain!
Kind Regards
Archie and the Knight Frank Chelsea and South Kensington team
★★★★★ 5/5
TrustpilotKev Patel was very helpful and…
Kev Patel was very helpful and professional from start to finish. He helped us overcome several difficult situations and made us feel that he was definitely looking out for our best interests and being fair to the tenant at the same time.I would happily work with Patel again.Best regardsTim Cox-Johnson
Tim · 29 August 2024
Agent replied · 25 October 2024
Thank you so much for your kind words! It was a pleasure working with you, and I’m glad I could help navigate those challenges. Looking forward to assisting you again in the future! Kev
★★★★★ 5/5
TrustpilotOur experience with Knight Frank was…
Our experience with Knight Frank was fantastic! As an overseas landlord, dealing with late rental payments from my tenant was concerning, but Ehteshaam and Chris Nguyen went above and beyond to assist me. They were friendly, helpful, responsive and patient throughout the process, ensuring my rental was collected. I am incredibly grateful for their outstanding service. Thank you.
Alice · 2 April 2024
Agent replied · 25 October 2024
Thank you for your kind words. It was our pleasure to assist you. Do let us know if we can be of further assistance at any point.Best, Ehteshaam and Chris.
★★★★★ 5/5
TrustpilotA very impressive experience
Having just completed on the sale of our family home, I cannot recommend George Clarendon from Knight Frank more highly. His knowledge, wealth of experience and professionalism is outstanding and a huge comfort when the whole moving process can be a rather stressful experience. His integrity in his field is invaluable.
Lucy · 7 August 2024
Agent replied · 25 October 2024
Thank you so much Lucy, it was a wonderful property to sell. Best wishes, George
★★★★★ 5/5
GoogleI would like to offer a special thanks to Issy, who really took the time to understand the type of home I was looking for and then take me to see places that matched those criteria- as opposed to wasting my and her time by visiting properties that were unsuitable. Although we were not able to find the right place, I really appreciated and wanted commend your efforts - hence the review. You were terrific, thank you.
Michele · 25 October 2022
Agent replied · 24 October 2024
Thank you Michele for taking the time to leave such a kind review of your buying experience. Issy really enjoyed meeting you and hope’s to work with you again in the future.
★★★★★ 5/5
TrustpilotAmazing Agent
I had the pleasure of working with Bethan, one of the kindest agents I have met since on my journey. Overall she met every need and was completely invested in helping me find a perfect property.
Tyler · 15 June 2026
Agent replied · 24 June 2026
Thank you Tyler for your kind review. It was a pleasure assisting you.
Bethan and the Knight Frank Notting Hill Lettings Team
★★★★★ 5/5
TrustpilotI got great service from Lety Lupi when…
I got great service from Lety Lupi when she managed my flat. She was responsive and understood exactly what I needed.
Suzanne · 24 September 2026
Agent replied · 10 October 2026
Dear Suzanne,
Thank you for your kind words. It was a pleasure working with you, and I'm delighted to hear you were happy with the service provided.
Best,
Lety
★★★★★ 5/5
TrustpilotHouse purchase - Excellent!
I can honestly say Vip, from KnightFrank in Hampstead, has been the best estate agent I have ever dealt with.Unlike some I have met, Vip was always reachable, incredibly patient and genuinely friendly. He made the purchase of our new family home that little bit more special!I would highly recommend Vip (aka Uncle Vippy) and the Hampstead branch without hesitation.
Consumer · 9 February 2024
Agent replied · 25 October 2024
Thank you very much for allowing me to be part of your journey to purchase a property and your kind review. It was a genuine honour to assist you and we look forward to the next opportunity. Wishing you many happy memories in your new property! Kind Regards, Vip and the Hampstead team.
★★★★★ 5/5
TrustpilotDifficult purchase from an unwilling…
Difficult purchase from an unwilling seller.
Communication with California added issue
Handled professionally by Tim + .
But outcome achieved
Bernard · 30 September 2026
Agent replied · 10 October 2026
Thank you, Bernard, and Carol, for your kind words. We are so pleased to have met your expectations and are delighted to have secured you a great outcome on both your sale and purchase.
Best wishes,
Tim, James, and the Knight Frank Guildford Team
★★★★★ 5/5
TrustpilotThank you so much, Mr Alex Whiting!
Mr Alex Whiting was amazing! He was very professional and friendly, making the whole process of buying a property so smooth and stress-free. He always replies to us super quickly, even when he was in holidays. He didn't only answered our questions with accurate and detailed information, but went above and beyond to give us a lot of background information to help us make a good decision. He also helped to coordinate the solicitor and developer to speedy up the conveyancing. Everything was just simply perfect!
Eva · 18 September 2024
★★★★★ 5/5
TrustpilotWapping
Knight Frank in Wapping has been been my letting intermediary for nearly five years now and the experience of the company/branch has been excellent throughout. Last month I changed flats with the help of Sarah Rynne and Peter Pietrzak. I especially appreciated the unfussy attitude and practical help they provided during an (inevitably) stressful period. Haki Antonsson
Haki · 9 April 2024
Agent replied · 25 October 2024
Dear Haki,Thank you so much for your lovely review. It has been such a pleasure to work with you and we wish you all the best in your new property. We hope to help you again in the future!Best wishes, Sarah & Peter
★★★★★ 5/5
GoogleCharlie was terrific! Made the process incredibly fast and lovely.
Yessamelyk · 16 December 2025
Agent replied · 16 April 2026
A pleasure working with you! Thank you for your kind review.
Best wishes
Charlie and the Knight Frank team
★★★★★ 5/5
TrustpilotI had a great experience with Knight…
I had a great experience with Knight Frank, especially thanks to Ines Santos. She was incredibly helpful, friendly, and professional throughout the process, making everything smooth and stress-free. I truly appreciate her support and would highly recommend their services…. You are the best, Ines!!!
Roberta · 18 November 2024
Agent replied · 22 December 2024
Hi Roberta,So lovely to meet you and thank you so much for your kind words.I hope you love your new home!All the best,Ines
★★★★★ 5/5
TrustpilotToru Yoshioka
Toru Yoshioka is my property manager and he is very diligent and responsive in all of our interactions. I recently reached out to him to sell my property and he replied right away even he was out of the office and put me in touch with the right team and followed up.
Christine · 11 July 2024
Agent replied · 25 October 2024
Hi ChristineThank you very much for your kind review. We are always happy to help.If you require any further assistance, please let me know.Kind regardsToru Yoshioka
★★★★★ 5/5
GoogleVery happy with Knight Frank's Chelsea job throughout the process of buying a property in the area.
Extremely professional and helpful both in the initial stage of looking for a place and then working with us towards completion efficiently and catering to all of our needs.
Definitely recommend them, and a special thanks to Dan Cowling and Toto Lambert, thanks again for all the help.
Daniele · 11 October 2023
Agent replied · 24 October 2024
Thank you, Daniele for taking the time to leave a review. Congratulations on your new home, we absolutely loved working with you!
★★★★★ 5/5
TrustpilotThank You Vinnie from Renewals
Vinnie from Renewals was in charge of handling my rental renewal as the landlord. I appreciate the support and prompt and clear communication from Vinnie especially between us and the tenant to reach a quick agreement on the rental renewal. Thank you, Vinnie, for your prompt and professional follow-up and services.
Customer · 22 July 2024
Agent replied · 25 October 2024
Good morning,Thank you for the lovely review.It was a pleasure to assist you in the renewal.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotAppreciation to Edwin Chan. like to thank Edwinfor…
We would like to thank Edwin Chan for giving us ample notice as always to provide him with relevant documents and receipts for tax submissions. We must also thank him for ever willing to provide us with explanations and advice on tax issues and accounts with alacrity. We are truly comforted by the fact that Edwin Chan is handling our tax affairs in Knight Frank. Thank you,Mr & Mrs. Teh.
Lee · 15 May 2023
Agent replied · 25 October 2024
Dear Mr & Mrs TehThank you for your kind words, and choosing Knight Frank for our in-house tax return service.I am delighted to have been able to assist you both with your UK tax affairs.Please do not hesitate to contact me whenever if you have any tax-related matters.Kind regardsEdwin
★★★★★ 5/5
GoogleEverything went smoothly, Summer White was amazing and sorted everything for us very efficiently, she was very responsive and friendly!
Sienna · 2 September 2025
Agent replied · 23 September 2025
Thank you so much for your kind words! I’m really glad everything went smoothly and that I could help make the process easier for you. I’m always here if you need anything in the future.
Kind regards,
Summer
★★★★★ 5/5
TrustpilotWe had a great buying experience with…
We had a great buying experience with Knight Frank. Incredibly helpful and thorough throughout the whole buying experience. They moved things along with solicitors, recommended surveyors and were great at supporting us in our conversations with the sellers. They were always available to our requests and always accommodated our visits to the house.
Alex · 17 September 2026
★★★★★ 5/5
TrustpilotLouna was great
Louna was amazing. She was very responsive and helped us any possible ways. The fact that she speak French was also really an advantage. We are very happy with the work she did. Compared to other agents we were in contact with, she was by far the best and managed to find the perfect place for us
Philippe · 20 March 2024
Agent replied · 25 October 2024
Hi Philippe,It was an absolute pleasure to help you and Estelle finding your new home. You have both been a delight to deal with and I hope you will be happy there for many years.Best wishes,Louna
★★★★★ 5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with Vinoath Selvakumar from the real estate agency. Vinoath was incredibly responsive, swiftly liaising with the landlord and facilitating negotiations. His professionalism and efficiency were remarkable throughout the process. As an Associate Renewal Negotiator, Vinoath demonstrated exemplary skills in communication and negotiation, making the experience seamless and efficient. Highly recommended.Artem
Consumer · 9 April 2024
Agent replied · 25 October 2024
Dear Artem,Thank you for the lovely review.It was a pleasure to assist you in the renewal process and thanks again for your patience during negotiations.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotEverything was smooth and perfect!
Mr Alex Whiting has been simply amazing! He always gave us speedy and informative replies, even when he was not in office or was in his holidays. He didn't only provided the information we requested, but often went above and beyond by giving us a lot of reference information to help us make a good decision. Whenever an issue appeared, he always proactively contacted relative parties to solve it. Buying a property is such a big thing and is usually stressful, but Alex made it so seamlessly quick and smooth! Absolutely 5 stars!
Eva · 30 August 2024
★★★★★ 5/5
TrustpilotKatie and Kornelija worked really hard…
Katie and Kornelija worked really hard to try to get a tenant for me. They were friendly, knowledgeable and professional.
Customer · 22 September 2026
Agent replied · 25 October 2024
Thank you so much for your lovely review. Kornelija and I really appreciate your kind words and are so pleased you were happy with the service we provided!
Kind regards,
Katie & Kornelija
Ascot Lettings
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