5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
Trusted Agent profile · Kensington and Chelsea
John D Wood & Co. South Kensington Sales reviews in Kensington and Chelsea
★★★★★
424 reviews across 2 platforms
125 Gloucester Road, London, SW7 4TE, Kensington and Chelsea, SW7 4TE
Part of John D Wood & Co., see every office.
John D Wood & Co.'s office in Kensington and Chelsea, at 125 Gloucester Road, is rated 3.9 out of 5 across 424 reviews on two platforms, including 141 Google reviews rated 4.4.
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Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
GoogleExcellent service very helpful and Friendly
Agent replied · 23 October 2024
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient. I’d recommend them highly.
5/5
GoogleGreat agency with a wide range of beautiful appartements. I am so pleased with mine! Jessica Wright, associate at John D Wood was from an incredible help. She was professional, honest and social. I would highly recommend the agency and wish them good luck for the future!
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
1/5
GoogleThey do not respond to complaints in the rental department.
Agent replied · 23 October 2024
John, can you please email the details to review@countrywide.co.uk and the Customer Relations Team will investigate this and respond to you. I am sorry to read that your expectations I have not been met. Kind regards, Mark
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
1/5
GoogleAppalling focus, follow up and structure
Agent replied · 23 October 2024
I am sorry to read about you experience. We would like to discuss this in greater detail, if you would like then please send us an email at review@countrywide.co.uk and we will be in touch as soon as possible. Kind Regards, Sarah
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
5/5
GoogleOur company has been working with James Simmons at John D Wood for three years. We stay because we value their way of doing things. They're consistent, calm (very important in the lettings game!) and offer genuine support.
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
5/5
GoogleI highly recommend John D Wood we have let several properties with them and found their service excellent, James Simmons at the Gloucester Road branch was extremely helpful and very professional.
5/5
TrustpilotGreat caring
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. John D Wood & Co. South Kensington Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
