Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter viewing 100+ apartments, Faron Sutaria had the best to offer. I found my apartment from the first round of viewing with them. Wish I started there from the beginning. Special credit goes to Keelie. She puts her heart in her work, and she cares and this makes all the difference!
Fady · 14 November 2014
★★★★★ 5/5
GoogleKeelie's absolutely fantastic and helpful. She understands your requirement and arranges everything efficiently. Definitely recommend her!
Qi · 13 November 2017
Agent replied · 11 November 2024
Thank you for taking the time to leave us this 5 star review, it is always great to see that the team were once again able to provide such fantastic service. Kind Regards.
★★★★★ 5/5
GoogleOverall a very good service from Katie Sweetingham and John D Wood!
Chryssa · 10 October 2019
Agent replied · 11 November 2024
Hi Chryssa, thanks for taking the time to leave a review and 5* rating. Best wishes, Mark
★★★★★ 5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.I’d recommend them highly.
Ameet · 24 October 2023
★★★★★ 5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
Carlotta · 9 March 2022
★★★★★ 5/5
GoogleMY FLAT HAS BEEN RECENTLY LET WITH THE HELP OF KEELIE FIELD,LOWER SLOANE STREET BRANCH OF FARON SUTARIA.
SHE IS EFFICIENT,ACTIVE AND HELPED IN WHAT WAS NEEDED.
SHE ALWAYS HAS A SMILE IN HER FACE WHICH IS EXTREMELY
AGREABLE .THANK YOU FARON SUTARIA,THANK YOU KEELIE.
Susana · 14 November 2014
★★★★★ 5/5
GoogleFaron Sutaria ideally placed for the lettings market in K&C, with a clear understanding of pricing structure. The team at Lower Sloane Street are very active and always a pleasure to deal with. I would highly recommend their services to both potential tenants and landlords.
Shahbaz · 14 November 2014
★★★★★ 5/5
GoogleI was there after hours, but the front looks nice.
Viorel · 10 October 2018
Agent replied · 11 November 2024
Thank you Viorel for your wonderful comments.
Kind regards, Scott.
★★★★★ 1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
Andrew · 6 August 2020
★★★★★ 1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
JE · 22 June 2021
★★★★★ 5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
Paul · 18 February 2022
★★★★★ 5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
Nicky · 11 February 2022
★★★★★ 1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
L · 22 July 2020
★★★★★ 5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
Matthew · 28 November 2022
★★★★★ 1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
Richard · 31 October 2018
★★★★★ 5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
Consumer · 17 August 2023
★★★★★ 5/5
GoogleKeelie Field did a great job finding a good tenant for my mews house in difficult market conditions. Her professional, efficient and helpful approach enabled everything to go through quickly and smoothly. Thanks, Keelie, and Merry Christmas!
Tracy · 14 November 2015
★★★★★ 1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
Alexander · 21 November 2019
★★★★★ 5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
ACG · 11 April 2022
★★★★★ 1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
Mary · 8 November 2019
★★★★★ 4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
Zoe · 3 February 2020
★★★★★ 5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
Nanna · 2 June 2021
★★★★★ 5/5
GoogleWe very quickly found a seller for our studio flat thanks to the Faron Sutaria team, very business-like and professional, but also very friendly and helpful. A big thank you!
Federica · 10 October 2016
★★★★★ 1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
Maen · 14 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.