John D Wood & Co. Cadogan Street Sales reviews in Kensington and Chelsea

★★★★★ 5/5

Google

I started working with Sara to find my first London flat before I even moved across the ocean from NYC. We spoke a few times and then set our first meeting and viewings for the day I arrived. Sara was professional and thorough and really listened to what I needed and wanted. She patiently walked me through the London process of flat hunting and I’m happily installed in my new home. Thank you, Sara.

Robin · 26 September 2026

★★★★★ 5/5

Trustpilot

Not all estate agents are the same. JDW are in a league of their own.

JD Wood are professional, but they go much further than just that. From the first appraisal they gave us confidence, no 'flannel 'or 'blarney. JDW made arrangements professionally and kept us in touch, always gave us feedback, they did everything you should take for granted, but so often get let down on, it's how they work. The staff we met were 'long-termers', they probably stayed for a reason, and their longevity meant they were really experienced. We were looked after by two offices and we didn't notice until Adrian mentioned he was from Parsons Green office, whilst our house was in Fulham and we'd met people from that local office. That seamlessness was important. I'd telephone for an update, whether Fulham or Parsons Green, if the person I needed wasn't there whoever else answered the phone knew our property, knew the current status, and was completely informed. Once more this is not the norm in our experience. Whilst Adrian had the buyer for us and helped this go through smoothly it is important to know that everyone we spoke to was enormously helpful and it was clearly a team effort. Everything was super professional right through exchange of contracts and leading up to completion, we were extremely happy we had gone with JDW. They're not the cheapest, but you get what you pay for and with the biggest transactions most of us do in our lives you can easily be 'penny wise, pound foolish'. We certainly had value for money. Then...... disaster strikes..... and that's where 'going a step further' than normal stunned me. We're moving, the furniture has gone in the van, and a leak springs downstairs, dripping through the ceiling. It's Thursday, we complete on Monday (legally bound to!) I called with the bad news. A calm and collected response; "Our letting team have people who do maintenance, let's see what we can do". Enter Stephen from the Fulham office (who is head of sales, actually, not lettings, but this is clearly a real 'team business'). He told me "Don't worry, I've got a guy who's going to go round, he's good, I know him, we'll sort it out". Frankly I've heard that sort of thing too many times , I was nervous. How wrong was I. The plumber did what was needed, by Saturday everything was fixed, dried out, and someone was round sanding the area of new plaster on the ceiling. I didn't lift a finger, it was all organised by JDWood. Photos of the work were sent to the new owners who were graciously happy. Now, that's going the extra distance. And we still had two days breathing space. You don't choose an estate agent because they can fix a leak. But it just shows what I mean. Up to that point they'd been the most professional folk I'd dealt with, and a really well organised team that played as a team. But then they created a new league and leapt into it. All completed well, the new owners got in and were happy. A nightmare turned into a nothing (but gratitude). JD Wood made it all happen. They went the extra mile or league or whatever it needed. Not just Adrian and Stephen, but everyone there. You will not be disappointed by JD Wood, you will be delighted. All estate agents are not the same, and JDW are the best.

Peter · 24 September 2026

★★★★★ 5/5

Trustpilot

I have been renting with John D Wood…

I have been renting with John D Wood for over 13 years and over this time the staff have been efficient, helpful and do a great job. More recently I have a new manager Massy Eslami and I truly appreciate her dedication to her role and always being very polite , personable and helpful , but above everything she's generous with her time and always very kind , even reaching out to me when I have not been well as I have a health issue. These are rare qualities in these rushed and quick speed times. Thank you so much Massy your a shining star!

C · 9 September 2026

★★★★★ 5/5

Google

A huge gratitude to Kathryn Gittins and the team of the JOHN D WOOD & Co. Agency for the best experience of finding and renting a property in London. We were looking for some special flat across the SW3 borough and we were so happy to be encouraged by extremely supportive and customer-focused assistance from Kathryn throughout the entire process of our move-in. Thank you so much and wish all the best! NB. Hope to cooperate again.

Elena · 10 December 2025

★★★★★ 5/5

Trustpilot

John D Wood Herne Hill have been…

John D Wood Herne Hill have been absolutely fantastic, and we cannot recommend them highly enough. The entire team, Nick, Sarah and Holleigh are genuinely lovely people who give honest, no-nonsense advice. At every stage, we felt they had our best interests at heart, whether it was helping us sell our flat or find our dream home. We had been trying to sell our flat for a year and a half with another agent. During that time, we lost three buyers, and the advice we kept receiving was simply to reduce our asking price significantly. John D Wood completely changed our experience. Not only did they help us find a home we absolutely adore, but when our sale fell through and our purchase was at risk, they stepped in and quite literally saved it. We switched to them to sell our flat, and within just 10 days of it being on the market with them, we received a full asking price offer. From that point through to exchange and completion, they were proactive, assertive when needed, and excellent communicators. Their professionalism, dedication and persistence made what could have been an incredibly stressful process so much more manageable. We honestly cannot thank Nick, Sarah and Holleigh enough. If you're looking for an estate agent who is knowledgeable, trustworthy and genuinely invested in achieving the best outcome for you, we wouldn't hesitate to recommend the John D Wood Herne Hill team.

Mathilde · 22 July 2026

★★★★★ 5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

★★★★★ 5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

★★★★★ 5/5

Trustpilot

Worked with Warren in the Wimbledon…

Worked with Warren in the Wimbledon office for our purchase of a house. He was excellent throughout, great communication, always clear and to the point. He stood out amongst the various other agents we had to deal with in sale and purchase and we would highly recommend his services. He also had excellent recommendations for periphery services (which we used for the building survey).

Matt · 12 June 2026

★★★★★ 5/5

Trustpilot

Brilliant experience with Battersea Lettings…

We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.

Nicola · 2 September 2026

★★★★★ 5/5

Google

“This is a wonderful agency and in particular, Kathryn Gittins is a fantastic agent who goes above and beyond for her clients. She left no stone I turned to help us secure the property we hoped for. Client service at its best!”

Katherine · 10 February 2026

★★★★★ 5/5

Trustpilot

David Alexander, associate director of John D Wood property

I have known David Alexander, the associate director of John D Wood &Co London, country & international property for more than 15 years and my property In London has been managed by his agency from time to time. David is very professional and always gives me very practical and helpful advice when I need it. I highly recommend David to be your property manager.

Cherry · 22 April 2026

★★★★★ 5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

★★★★★ 5/5

Trustpilot

Andrew Simpson was extremely helpful…

Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.

Alicja · 13 August 2026

★★★★★ 5/5

Trustpilot

We bought a property through John D…

We bought a property through John D Wood. The service was excellent. Victoria was very good, candid and direct in the right moments and communicative throughout. It was evident that they worked 'for their clients' as much as they did balancing securing the sale. I will be using them when we come to move on.

James · 5 June 2026

★★★★★ 5/5

Trustpilot

Johnny Moore John D Wood Review

From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.

Johnny · 25 April 2026

★★★★★ 5/5

Google

I continue to be impressed by the ethos, professionalism, following up and friendliness of the Lettings team at JD Wood. My relationship with them - or other entities that eventually came to be known as JD Wood - started in 2011. They are still one of the few firms I turn to when as a landlord I need to market my property. And even if I don’t end up renting it through them, it is not through lack of effort on their part. It is a pleasure to deal with the people who work there, they are responsive, hard working, enthusiastic and have a good feel for the market. Thank you to everyone in the Chelsea team and especially Simon, Romy and Ben.

Danai · 10 October 2024

★★★★★ 5/5

Google

A thoroughly positive experience with Russell Williamson and Evie Kirk from start to finish. Particularly noteworthy a general attitude of understatement and professionalism, the realistic valuation of my leasehold property, good judgement regarding the suitability of potential buyers as well as the expertise in dealing with short leases supported by the company's surveying department. Russell's guidance and assessment were measured and proved spot on. Evie's flexibility and excellent judgement with regards to prioritising suitable buyers resulted in the perfect match and a successful transaction. I highly recommend Russell and his team and would certainly work with them again.

Susanne · 10 October 2024

★★★★★ 5/5

Google

Kathryn was a pleasure to work with and the wider team made everything so easy during my flat hunt. Professional and quick, highly recommend to anyone in the market!

Rafal · 10 April 2026

★★★★★ 5/5

Trustpilot

We had a great experience selling through John D Wood

We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.

Flora · 4 June 2026

★★★★★ 5/5

Trustpilot

Our sale of a property in Surbiton

Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.

JustAnswer · 15 August 2025

★★★★★ 5/5

Google

We are so happy in our new home. Thank you Kathryn for your positive energy in guiding our decision. The help and guidance was above and beyond and the process very smooth and efficient. Thank you to all the team at John D Wood.

Penny · 22 September 2025

★★★★★ 5/5

Trustpilot

Excellent experience with John D Wood Wimbledon

We recently completed the purchase of a flat in Wimbledon through John D Wood & Co and had a very positive experience from beginning to end. A particular thank you goes to Peter Woods, who was excellent throughout the transaction. He was always professional, approachable and responsive, communicated clearly with us and was very helpful whenever we needed information or something needed to be followed up. Buying a property inevitably involves moments when you are waiting for different parties to do things, so having someone who communicates well and helps keep the process moving makes a real difference. I would also like to thank the wider Wimbledon team. Everyone we dealt with was friendly and helpful, right through to completion and the collection of the keys. Overall, we felt very well looked after and I would have no hesitation in recommending Peter and the John D Wood Wimbledon office.

Norayr · 6 September 2026

★★★★★ 5/5

Trustpilot

Cannot recommend Julian Denson highly…

Cannot recommend Julian Denson highly enough for his help with my family house sale - very grateful for the professionalism and care taken over this sensitive issue

Frances · 6 October 2026

★★★★★ 5/5

Google

We had a fantastic experience with Kathryn from John D Wood. She was professional, responsive, and incredibly supportive throughout the process of finding our apartment in Chelsea. Kathryn made everything smooth and stress-free, and we couldn’t be happier with our new home.

Annabelle · 7 September 2025