Hamptons Kensington Sales reviews in Kensington and Chelsea

★★★★★ 5/5

Trustpilot

Tia Gooden - outstanding and professional service

Hamptons' team makes it a great and efficient company. Special and extra thanks to Tia Gooden. As a portfolio manager she always demonstrated perfect skills, excellent service and attention to every detail. The most unique quality is in managing to always find a proper balance between interests of all sides involved, leaving everybody happy. Tia Gooden is highly recommended as a fantastic professional. Personally this made the experience with Hamptons an easy and enjoyable one.

Konstantin · 22 March 2024

★★★★★ 2/5

Google

[Great experience - Olivia was very professional and was available and helpful through the entire process. Class act. ] Sadly, I have updated the review from 5 stars to 2 stars, as Olivia has left and the rest of the Hamptons team have performed very poorly. Non-responsive, and generally very unhelpful. As a tenant, they have acted very underhandedly and at times not in good faith and with a view of facilitating a friendly relationship with b/w landlord and tenant.

Ray · 26 October 2017

★★★★★ 5/5

Trustpilot

We have been very impressed at how…

We have been very impressed at how professional the approach has been when needing things fixed through Lockdown. We have had a number of Property Managers since starting our tenancy, Melanie Hudson is by far the best! She is personable, professional and highly efficient! A massive thanks is required and she's a pleasure to deal with. After having some horrible experiences with lettings companies and property managers, it is a breath of fresh air. :)

Philippa · 12 June 2020

★★★★★ 5/5

Trustpilot

Reliable, Professional, and willing to walk the extra mile.

Hamptons has helped us both in purchasing and managing our property. Their service is Professional. They are systematic, well structured and organized, yet accommodative and patient. They respond in good time and are always willing to be engaged with clients for other options to resolve problems. Willing to walk the extra mile to get results. Good management. We are deeply thankful to Victoria Beckett and her team of staff Grace, Anna, Molly and others who have all ably helped us to solve all our problems since 2021.

Harry · 23 November 2023

★★★★★ 5/5

Trustpilot

Helpful estate agents that went the extra mile

We dealt with Sharon James at Hamptons when we rented a property last month - she came across honest and down to earth. She was always punctual and organised when sorting out everything we needed from viewings to getting all the referencing checks sorted. When one of our checks failed, she went the extra mile to sort it out for us and so luckily we still got the rental property, when it seemed at one point like it was going to fall through. I'd recommend working with Sharon again.

Clare · 21 November 2023

★★★★★ 5/5

Google

Alex Finch was constantly on hand to answer questions, and made my search that much easier - would highly recommend!

Hannah · 14 March 2025

★★★★★ 5/5

Google

I had a fantastic experience with Kourosh at the Hamptons Kensington office during my property search. He was professional, knowledgeable, and highly responsive. Most importantly, he took the time to truly understand my requirements. I highly recommend him to anyone looking for a seamless and personalised property search ☺️

Mel · 11 October 2025

★★★★★ 5/5

Trustpilot

A great match

We have just rented out our property through Hamptons Greenwich, for the fourth time. Despite marketing it in the slower winter months, we secured amazing tenants within weeks of it going live. Robert Stubbs was great at communicating information, providing helpful advice and even facilitating a meeting between ourselves and our potential tenants. Our property means a lot to us and he really understood how important it was to find the right fit. A huge thank you.

Nicola · 24 January 2024

★★★★★ 1/5

Trustpilot

Dishonest

Why was i told by a Hamptons agent in West Hampstead that Countrywide has nothing to do with Hamptons when they are apart of the group and it states on the Hamptons site at the bottom of the page (Hamptons is a trading name of Countrywide Estate Agents Limited) Hamptons Estates Limited is an agent and subsidiary of Countrywide Estate Agents Limited and even have the same registered office. Why was i told a mistruth by your agent?

Thomas · 16 December 2023

★★★★★ 5/5

Google

During our search we worked with about 20 different agents over 2 months. Many we worked with were pushy, overly enthusiastic and some just downright arrogant and exhausting. Annabel was the last agent we worked with and was quite the opposite. Professional but friendly, and while giving us all the details we wanted for the flat, she also gave us privacy to view and discuss the flat alone. I would highly recommend working with her.

Aminton · 26 October 2019

★★★★★ 1/5

Google

Negligent, lying and careless! They lied about the noise levels before signing the rental agreement, I specifically asked about the noise during my viewing. 2 weeks later the owner of the building (also my landlord) started construction noise and this wasn’t done on a whim, the letting agents surely knew but chose to ignore i. I issued a council complaint 3 times and recorded the noise and complained to Hamptons countless times. No help. My mental health declined due to lack of sleep due to noise - yes construction going on at night! I took 2 months off from work due to stress and lack of sleep, no help from Hamptons in trying to sort this, they just casually brushed it off, I spent most of my time away from the flat to avoid the loud construction noise - it was that bad. Long story short, the stress from this has had medical consequences and if I have a case to take legal action I certainly will. Additionally, the wardrobe rail collapsed on me, the 25th year old washing machine ruined 2 sets of washing and the shoddy landlord they’ve engaged with refused to offer a refund- even the engineer said he didn’t have the tools to fix such an old machine. The person hamptons hired to fix the wardrobe rail was abusive - police report filed. In short, Hamptons have not only ignored these issues I raised but they actively encouraged bad behaviour from the landlord by not putting a stop to his ridiculous behaviour such as loud construction noise at night! It’s impacted my health and I’m glad I’m not living there anymore. You all should be ashamed of yourselves for treating tenants in this way - in particular the management team for allowing such negligence to take place. Shameful

M · 25 August 2024

★★★★★ 5/5

Trustpilot

Excellent experience

We just sold our house with Hamptons in Tunbridge Wells and Deborah and her team were always on hand to help and kept us informed. We would highly recommend her and her team.

A · 22 September 2025

★★★★★ 5/5

Google

Excellent experience with priya.

Farhan · 11 September 2026

★★★★★ 5/5

Trustpilot

Danish Ashraf is a class act

Danish Ashraf has single handedly transformed my experience of Hamptons.

Mr · 2 August 2026

★★★★★ 5/5

Trustpilot

An excellent company to rent a property with!

I’ve been renting a property with this firm since 2017 and recently having run into certain financial difficulties-this company negotiated a contract which would help me manage my finances and keep the landlord happy. The exemplary and very kind service was with Renewals Consultant Sara-Louise Wood. She took into account all sides of the negotiation and worked a suitable arrangement, very quickly, in order to remove any stress. I would definitely recommend renting with Hamptons, they are worth the money you pay, and although the three different contract renewal consultants I’ve dealt with were good, Sara-Louise has been the best. A great professional yet compassionate person.

T · 7 September 2023

★★★★★ 5/5

Trustpilot

Friendly

Friendly, helpful and professional staff achieved a good result for us in difficult market conditions.

Allan · 26 June 2026

★★★★★ 1/5

Trustpilot

Avoid like the plague

If you are considering hiring Hamptons to let and/or manage your property, I would strongly recommend you don't.

Noelia · 4 June 2026

★★★★★ 5/5

Google

Alex Finch was an absolute lifesaver during my property hunt. Thanks a bunch for all your help!

Jack · 27 February 2025

★★★★★ 5/5

Google

Colette is amazing, very responsive, organised and efficient in what she does. She went out of her way to get me the best deal on the property and delivered more than I expected. Very welcoming and warm person to work with, highly recommended.

Jinish · 29 November 2023

★★★★★ 5/5

Trustpilot

It was smooth process to buy a property from Farnham Hamptons

We just bought our home with the help of the wonderful Farnham Hamptons team and honestly, they were an absolutely helpful team, especially Riccardo Sapia, and Caroline Holley. They weren't just attentive, they were truly there for us, every step of the way. Surprisingly, they even seemed to know more about the process than our own solicitors did. From answering our endless questions to smoothing out every bump we encountered, they transformed what could've been a stressful journey into something straightforward. We couldn't be more grateful for their support and professionalism. Buying a home can be tough, but it was easy with Farnham Hamptons, Great thanks to Riccardo Sapia and Caroline Holley.

Ebru · 19 July 2023

★★★★★ 5/5

Google

Cheers for helping me during my home search Alex Finch! You were extremely helpful throughout!

Tom · 12 March 2025

★★★★★ 5/5

Trustpilot

Excellent service received to date!

I have been with Hamptons for over a year now, great service for this beautiful one bedroom studio flat in the heart of Knightsbridge. You can hear all the noise from ground level even the chatter through the windows but the flat has been worth it. The residents are simply amazing. Since then Amy Goldstein has been very much on top of the management of the property. She replies promptly and will ensure if something requires to be fixed it will be escalated. Thus far, great service received to date.

Shan · 10 July 2023

★★★★★ 5/5

Trustpilot

Excellent service from Ayo

Excellent service from Ayo. Prompt, accurate and responsive. That’s all you need!

Rob · 1 July 2026

★★★★★ 5/5

Trustpilot

Good communication and very fast…

Good communication and very fast response to the maintenance service

Trywell · 14 July 2026