Trusted Agent profile · Kensington and Chelsea

Dexters Kensington reviews in Kensington and Chelsea

4.3

★★★★★ Great

1,932 reviews across 2 platforms

1 Campden Hill Road, London, W8 7DU, Kensington and Chelsea, W8 7DU

Dexters's office in Kensington and Chelsea, at 1 Campden Hill Road, is rated 4.3 out of 5 across 1,932 reviews on two platforms, including 177 Google reviews rated 4.9.

Google logo

4.9 / 5

177

Reviews on Google

This office

Trustpilot logo

1,755

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Google

Very smooth experience with Dexters! Hats off especially to TomPositiveQuality, Professionalism

Toby · 25 October 2021

Agent replied · 24 October 2024

Dear Toby, Thank you for taking the time to leave such great feedback regarding your experience with Tom in our Kensington office. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

They go way above the standard to give…

They go way above the standard to give Excellent Service

Frank · 3 December 2021

Agent replied · 28 October 2024

Dear Frank, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

I had a good experience with Freja. She was helpful and happy to help at all times.

Aziz · 26 October 2019

Agent replied · 24 October 2024

Dear Aziz, We greatly appreciate you putting aside the time to submit a review about our Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Dexters Cricklewood Moritz

Dexters Cricklewood Moritz, great experience!

Julio · 13 May 2022

Agent replied · 28 October 2024

Dear Julio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I been with Sonia de abru in kingston…

I been with Sonia de abru in kingston branch for a long time she is excellent and very helpful very good customer service thank u Sonia for every thing

Hala · 17 October 2022

5/5

Google

Great Staff, very professional!

Filippo · 25 October 2021

Agent replied · 24 October 2024

Dear Filippo, Thank you for your great review regarding our Kensington office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Excellent service

Dexters have been very proactive throughout the sales process, communicating well with all parties in the chain and supporting both buyers and sellers. Overall an excellent service.

Kel · 1 December 2022

4/5

Trustpilot

All good

..............................

Craig · 16 January 2022

Agent replied · 28 October 2024

Dear Craig, thank you for your 5* review. Kind regards Asma Chughtai Customer Relations Team

4/5

Trustpilot

Constructive

Mahrun · 12 September 2026

5/5

Google

Excellent service provided in helping find flats

Khalid · 26 October 2019

Agent replied · 24 October 2024

Dear Khalid, I am writing to say thank you for your kind comments about the service you received from our Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

From a Solicitor's point of view

From a Solicitor's point of view, rather than chase, chase, chase, Dexters were helpful and assisted when requested.

Bryan · 19 April 2023

5/5

Trustpilot

House sale

Professional, considerate and had excellent understanding of the trials of house moves and the difficulties of sellers & buyers fixing dates.

Silvi · 2 December 2022

4/5

Google

Overall good level of service

Ravi · 26 October 2019

Agent replied · 24 October 2024

Having read your review, we would like thank you for your feedback about our Kensington High Street Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Fantastic Service

We work with Dexters a lot and always a fantastic help to keep the transaction moving.Pleasure working with you.Kind regards

Natalie · 13 October 2022

5/5

Trustpilot

Alistair it’s amazing.

Alistair it’s amazing. He always do his best to make the process quicker and easier. Thank you!

Eugen · 14 December 2022

5/5

Google

Had the pleasure to work with Will. He’s super helpful and kind hearted. You can tell that he thinks in the client’s shoes. A highly effective manager. I’d highly recommend him

LJ · 26 October 2019

1/5

Trustpilot

Late customer service!

Rating only, no written review.

Cia · 14 May 2026

Agent replied · 25 May 2026

Dear Cia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Trustpilot

Dexters has gone above and beyond

Dexters has gone above and beyond! Couldn’t recommend them more! Thank you

Mr · 13 December 2022

1/5

Trustpilot

SPAMMERS

They keep sending letters and letters EVERY SINGLE month offering their services or properties. They just generate more waste!

Felipe · 27 October 2021

5/5

Trustpilot

I deal with Sonia - professional, effective and friendly

I deal with Sonia and it has been a pleasure. Professional, effective and friendly - can't ask for more.Keep up the good work.

Costas · 22 July 2019

1/5

Trustpilot

Absolutely atrocious customer service

Absolutely atrocious customer service. The staff becomes extremely unhelpful the second you sign the tenancy agreement.

Sayyada · 1 June 2020

5/5

Trustpilot

Excellent service from Georgina and…

Excellent service from Georgina and Sheikh. Any problems are dealt with promptly. would highly recommend them.

MR · 14 August 2019

1/5

Google

Rating only, no written review.

Yingshan · 2 June 2025

Agent replied · 24 June 2025

Dear Yingshan, I am sorry to read your 1 star review. I have passed them to our Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma

5/5

Trustpilot

Thank you Petros !

Rating only, no written review.

Lucia · 11 June 2024

Agent replied · 28 October 2024

Dear Lucia, Thank you fo much for your 5* review and kind comments. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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