Trusted Agent profile · Kensington and Chelsea

Dexters Kensington reviews in Kensington and Chelsea

4.3

★★★★★ Great

1,936 reviews across 2 platforms

1 Campden Hill Road, London, W8 7DU, Kensington and Chelsea, W8 7DU

Dexters's office in Kensington and Chelsea, at 1 Campden Hill Road, is rated 4.3 out of 5 across 1,936 reviews on two platforms, including 177 Google reviews rated 4.9.

Google logo

4.9 / 5

177

Reviews on Google

This office

Trustpilot logo

1,759

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dexters’ employees are a delight to work with

Our experience with Dexters, who manage an apartment for us, is nothing short of exemplary. They liaise with the tenants, sort out any problems which may arise, and basically we are very happy to leave things in their really capable hands. The people employed by Dexters are polite, conscientious and extremely efficient. They have never let us down and have consistently been beyond reproach. Excellent!

CM · 22 November 2019

5/5

Trustpilot

Great

Listened, understood and resolved !

Linda · 24 October 2023

Agent replied · 28 October 2024

Dear Linda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A great and speedy help shown and great…

A great and speedy help shown and great attitude towards helping me solve all housing maintenance and repair problems presented to her

Shirley · 10 March 2022

Agent replied · 28 October 2024

Dear Shirley, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Daniel Norman from lettings is a star

Daniel Norman from lettings is a star. Calm and collective and knows how to handle the stressful lettings process like a pro!!

Feather · 18 February 2022

Agent replied · 28 October 2024

Thank you for leaving a lovely 5 star review. The team really appreciated your feedback. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Highly recommended …

Very helpful and made the whole experience easy.

John · 24 July 2023

Agent replied · 28 October 2024

Dear John, Thank you for your lovely words and wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Service and Highly…

Excellent Service and Highly reccommended and in future would like to build a good client relationship for future projects

Mohammad · 9 July 2022

Agent replied · 28 October 2024

Dear Mohammad, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent service

Excellent service from Donalina

Richard · 30 October 2023

Agent replied · 28 October 2024

Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience and even better…

Great experience and even better service, very helpful !

Aaron · 13 June 2023

Agent replied · 28 October 2024

Dear Aaron, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Cold called me Again!

Cold called me. Again! Must be desperate for new business, I guess.

GB · 9 March 2023

Agent replied · 28 October 2024

I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you and have your details removed. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

They offer very good service and look…

They offer very good service and look very well after their old clients

Wieam · 27 January 2023

Agent replied · 28 October 2024

Dear Wieam,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Service: James Mcwhinney

James provided excellent service. I would recommend Dexters.

Amina · 26 June 2023

Agent replied · 28 October 2024

Dear Amina, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Repair management

Quick, efficient service.

Robert · 24 October 2023

Agent replied · 28 October 2024

Dear Robert, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It has been an absolute pleasure looking for a property with Dexters! Liv in particular has gone above and beyond helping me find somewhere, I would wholeheartedly recommend her :)

Laura · 26 October 2019

Agent replied · 24 October 2024

Dear Laura, We are really pleased to read your positive review regarding the service from our Kensington Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I went for a viewing 2 weeks ago with Mathieu, he answered all my question and was always available when needed . So far one of the best agent that I have experienced.

Adrien · 26 October 2017

Agent replied · 24 October 2024

Dear Adrien, Thank you very much for your great review regarding our Kensington High Street Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Trustpilot

Dorian in lettings has been amazing…

Dorian in lettings has been amazing with our search, always on hand to help and a pleasure to deal with!

Rob · 16 February 2022

Agent replied · 28 October 2024

Dear Rob, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent service from competent and…

Excellent service from competent and knowledgeable agents.

KJ · 7 June 2023

Agent replied · 28 October 2024

Dear Kj, Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I found Dexters extremely useful in my property pursuit in Kensington. For excellent service ask for T. Morrissey. Many thanks!PositiveQuality, Professionalism

Casper · 25 October 2021

Agent replied · 24 October 2024

Dear Casper, Thank you for your kind words regarding our Kensington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Amazing help from Hollie Jasmine

Thank you for all the help from Hollie Jasmine! Really great advice and made the whole process easy! 🙏🏼

Poppy · 14 February 2022

Agent replied · 28 October 2024

Dear Poppy, Thank you for leaving a 5 star review. Hollie will be so pleased to read your positive feedback. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Efficient prompt courteous service

Efficient prompt courteous service. Easy to contact and approachable.

BM · 18 March 2023

Agent replied · 28 October 2024

Dear BM, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Onboarding

excellent onboarding care so far.

Martin · 4 July 2023

Agent replied · 28 October 2024

Dear Martin, Thank you for your lovely words and for leaving a 5* review. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank very much Liv for your assistance prior to moving in and for help with negotiating the tenancy agreement.PositiveQuality, Professionalism

Karolina · 25 October 2021

Agent replied · 24 October 2024

Dear Karolina, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Friendly and efficient

Super easy to deal with, really helpful and efficient in my hunt for a flat! Couldn’t recommend more

Georgia · 11 February 2022

Agent replied · 28 October 2024

Dear Georgia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters is a professional management…

Dexters is a professional management company and have good team to follow up my enquiry. I would like to thank my property manager Donalina who has actively followed up my different enquiries even after closure. Appreciate Dexters team to support my UK life

Alex · 7 December 2022

5/5

Trustpilot

Simple and easy to do

Simple and easy to do, so all OK

Jeff · 21 February 2023

Agent replied · 28 October 2024

Dear Jeff, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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