Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery happy with Dexters
We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!
Silvia · 20 August 2024
Agent replied · 22 December 2024
Dear Silvia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWhile searching for a new home for my family to move in with a bit of urgency, we were very lucky to find Charlie Daniels from Chelsea Dexter’s.
He listened to what we wanted and showed us a perfect property in the area that fitted exactly what we needed straight away.
Charlie and the team at Dexters Chelsea then made sure the transaction process was very smooth and we managed to sign the contract within a week.
Thanks very much for the remarkable hard work to Charlie and the team at Dexters.
I definitely recommend Dexter's Chelsea and would give more than 5 stars if possible.
Don · 16 May 2024
Agent replied · 11 January 2025
Dear Gustavo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotSmooth experiencing applying for my tenancy agreement
Chloe Curd was lovely and attentive. I was anxious and all over the place with the amount of documents I had to upload in my tenancy application but she helped me so much and made the process smooth! Thank you so much Chloe!
Laura · 23 June 2026
★★★★★ 5/5
TrustpilotRachel Campbell is an excellent agent
Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.
Elias · 6 October 2026
★★★★★ 5/5
TrustpilotChristian is outstanding-very caring…
Christian is outstanding-very caring and responsive. Working with him is great as we seem to arrive at an amicable solutions for both landlord and tenant. Appreciate his attentive service
ARUN · 23 September 2026
★★★★★ 5/5
GoogleFabian was great. Thank you for your help.
Lucas · 11 July 2026
Agent replied · 11 October 2026
Dear Lucas, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat service from Olivier!
I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!
Angelika · 19 August 2024
Agent replied · 22 December 2024
Dear Angelika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Property Management Service
I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.
Ken · 3 May 2024
Agent replied · 22 December 2024
Dear Ken, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience buying a property from Dexters Chelsea & Belgravia Estate Agents. Jemima and the rest of the team were lovely and really helpful in completing the process. I would recommend it to anyone trying to find a property in the area.
Elena · 27 September 2026
Agent replied · 11 October 2026
Dear Elena, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Dexters Chelsea & Belgravia office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleWe viewed a number of properties with Lucia, we didn’t end up buying with her, but she was great throughout our search. As first time buyers she talked us through the process and connected us with a great solicitor when we’d found a property we wanted to move ahead with. Would absolutely recommend Dexters Chelsea for anyone beginning their search!
Scarlett · 11 June 2026
Agent replied · 11 October 2026
Dear Scarlett, Thank you for your kind comments regarding Lucia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleTina has been an absolute star in helping me find a place that’s right for me! She’s great on communication and has made the process so much easier than I thought it would be! Thank you so much, so grateful for your help :)
Agnesa · 11 June 2026
★★★★★ 5/5
TrustpilotExcellent work George Calderara and Isabelle Strack
My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.
Marela · 29 April 2024
Agent replied · 22 December 2024
Dear Marela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GooglePercy and Jemima's professionalism was consistent throughout the sales process. We have just sold our house through Dexter's and would recommend them to all sellers. They were always on time for appointments and provided good solid advice. Their reliability and expertise contributed to a very 'niche' sale being kept on track!
Sally · 11 August 2026
Agent replied · 11 October 2026
Dear Sally, Thank you for taking the time to leave a wonderful 5 star Google review. Percy and Jemima will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleIncredible experience with Dexters, and particularly with Jemima Wood, sales consultant.
I live in chelsea and am too lazy to go through the sites to find a home to buy. So I decided to walk in to a few RE offices in the area and speak directly to a sales consultant. I walked into dexters and was greeted by Jemima. We had a 10 min discussion about what I was looking for. She told me that if I had the time she can immediately show me three properties that could meet my criteria and off we went. Of course, I needed to see a few more as I am a first time buyer so By week 3, she had shown me 8 properties all of which fit my specs. Tomorrow I will make an offer.
Jemima is a professional, no nonsense consultant. She showed me exactly what I wanted to see. She follows up but doesn’t push. Quite a rare attribute in a consultant! I would highly recommend her to anyone wanting to buy a home.
I must also add that on the same day I went into dexters, Chelsea, I walked in to 2 other prestigious RE’s and discussed what I wanted and left my details. Both promised to get back to me. To this day neither of them bothered!!!!! Of course I never followed up with them because as a buyer, I expect a consultant to be pro-active. As was Jemima. I vowed to myself that I will only work with her and Dexters even if I had to wait months for the right home to buy. And as far as the apartments I was shown, Dexters proved to have a firm grip on the Chelsea area!
A very happy client.
Rula
Rula · 27 April 2024
Agent replied · 24 October 2024
Dear Rula, We really appreciate you taking the time to leave such lovely comments about the team in Chelsea. They will be absolutely delighted to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWhile searching for a new home for my family to move in with a bit of urgency, we were very lucky to find Charlie Daniels from Chelsea Dexter’s.
He listened to what we wanted and showed us a perfect property in the area that fitted exactly what we needed straight away.
Charlie and the team at Dexters Chelsea then made sure the transaction process was very smooth and we managed to sign the contract within a week.
Thanks very much for the remarkable hard work to Charlie and the team at Dexters.
I definitely recommend Dexter's Chelsea and would give more than 5 stars if possible.
Gustavo · 27 April 2024
Agent replied · 24 October 2024
Dear Gustavo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows
Fred · 1 October 2026
Agent replied · 10 October 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
TrustpilotI had raised few issues with my rental…
I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!
Setareh · 10 April 2024
Agent replied · 22 December 2024
Dear Setareh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotHendon property
We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.
John · 7 August 2024
Agent replied · 22 December 2024
Dear Johh, Thank you for taking the time to leave us a 4* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotFirst tenancy experience
First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.
Anton · 27 March 2024
Agent replied · 22 December 2024
Dear Anton, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI highly recommend Ahmed as he provided great assistance with finding a suitable property at a good price 👍👍 …
Peer · 26 March 2026
Agent replied · 16 April 2026
Dear Peer, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
TrustpilotNeed a home? Dexter's will help
Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff
J · 18 March 2024
Agent replied · 22 December 2024
Dear J Wrenn, Thank you for taking the time to leave a lovely review regarding Tyanna. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotRoksana has been awesome during my…
Roksana has been awesome during my tenancy and during the move out process!
Amy · 14 May 2026
Agent replied · 28 May 2026
Dear Amy, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 4/5
TrustpilotMy flat has been managed by Dexter…
My flat has been managed by Dexter since 2006. For the past 20 years, my experiences with them are generally good, but I did need to look at the repair tasks carefully to make sure they are not the repeative ones.
FW · 28 September 2026
Agent replied · 10 October 2026
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 5/5
TrustpilotHigh quality property management from Donalina Gargrupe
I have worked with Donalina Gargrupe, who has been an excellent property manager. I really like the fact that she has always consulted me quickly about any problems that arise in a calm and professional manner, as well as making sure I get reasonably priced quotes for work that needs doing. I have appreciated her advice and feel she has helped me to be a good landlord. I have not always had the communication I want from property managers in the past and wish there were more like Donalina!
Tina · 4 March 2024
Agent replied · 22 December 2024
Dear Tina, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.