Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a really positive experience with Dexters. Guidance from George during my flat search was most helpful, quick understanding and thorough attention to customer needs, always at hand with solid advice, and deep knowledge of the local area and property market. A pleasure to deal with.
Anastasia · 25 October 2023
Agent replied · 24 October 2024
Dear Anastasia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair from Dexters estate agents
Alistair from Dexters estate agents, was really patient and helpful in in our mutual client's property purchase 4 Ronelean close. Highly recommend their service to any one looking to buy or sell properties
Amila · 23 July 2024
Agent replied · 22 December 2024
Dear Amilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotCaitlin McCartney from the Dexter's…
Caitlin McCartney from the Dexter's property management team was super helpful to sort the issues out quickly and manage the multi-party processes smoothly.Will definitely suggest working with Dexters to manage your property.
Ali · 8 August 2024
Agent replied · 22 December 2024
Dear Ali, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have rented my property with Dexters…
I have rented my property with Dexters and the initial stages were stressful, which Dexters handled well. The prime team respond quickly to my messages and I am very grateful for that. I am reassured that they will deal with all issues on my behalf.
Laura · 13 November 2023
Agent replied · 22 December 2024
Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHugh, who is the property manager, was extremely helpful and responsive in finding me a property.
Even with the lockdown being imposed he still managed to arrange a suitable and convenient viewing. All of which was done in a professional and efficient manner.
I would recommend Dexters Chelsea to anyone looking for a warm and professional team, who will find your perfect home with ease.PositiveProfessionalism
Becca · 25 October 2021
Agent replied · 24 October 2024
Dear Becca, Thank you for your kind words regarding Hugh and our Chelsea office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe've been landlords with Dexters for the last 4 years (after previously being with a different agency) and the experience with their services has been extremely positive. Every member of the team (first person I met in the office right through to the central property management team) has been friendly, professional, and always helpful. Highly recommend to landlords considering listing their property.PositiveResponsiveness, Quality, Professionalism, Value
Rob · 25 October 2021
Agent replied · 24 October 2024
Dear Rob, thank you for your 5* review. We are thrilled to read your kind words and hope we can be of assistance in the future. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 4/5
GoogleDexters Sloane Avenue are a determined agency and, although it took longer than expected, they did eventually obtain an offer. Exchange and completion again took far too long but they persisted and finally managed to close the deal. Thank you for your hard work.
David · 9 May 2025
★★★★★ 5/5
TrustpilotAshley Griffiths (Property Management)
Ashley Griffiths (Property Management) is first class. He is organised, always ready to help and very effective. If a problem crops up he deals with it promptly and tactfully. It is reassuring to know that our interests are being so capably looked after. Thank you!
Simon · 1 November 2023
Agent replied · 22 December 2024
Dear Simon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Experience with Carl Tettey
Over the past month, we have been working with Carl Tettey for all of our property needs and he has been fantastic. He is prompt in his responses and has had any issues remedied in a speedy and complete fashion. Wonderful to work with.
Lauren · 22 November 2023
Agent replied · 22 December 2024
Dear Lauren, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Carl will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDuring this flat lettings journey we run into Nicoleta Sevac, who had a perfect understanding about the market and a deep knowledge about the properties she was offering. Extremely professional and with outstanding marketing skills.
Guillermo · 27 May 2024
Agent replied · 24 October 2024
Dear Guillermo Acosta, Thank you for your kind comments regarding Nicoleta and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotVery helpful lettings management team
I really appreciated the effort put by Myra in advising me on a couple of extremely tricky issues relating to the rental property that Dexters manage for me. She put in a lot of time and brought in specialist colleagues to help me.
Jeremy · 13 December 2023
Agent replied · 22 December 2024
Dear Jeremy, Thank you for taking the time to leave a wonderful 5* review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSincere Thanks
My sincere thanks must be recorded to this wonderful company. My deposit was returned before I had even realised by Louis Preston, a lovey chap. My thanks must also go to George Bromane, another lovely chap who got me a great price for a contractor.
AB · 25 October 2023
Agent replied · 22 December 2024
Dear AB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleAlthough Dexters didn’t manage to actually let my two Chelsea studio flats...I found Hugh, in particular, to be extremely responsive and very helpful with advice. They had a difficult task with very limited viewings between Airbnb guests but were able to block book viewings in the gaps and were always polite and efficient in notifying me of all viewings ...When the current tenancies expire, I will instruct them again!
Jackie · 25 October 2020
Agent replied · 24 October 2024
Dear Jackie, We appreciate you taking the time to submit your review regarding the service you received from our Cheslea Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotTallulah was extremely helpful and fast…
Tallulah was extremely helpful and fast in dealing with my request.Thank you.
Cesar · 6 June 2022
Agent replied · 22 December 2024
Dear Cesar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA management team that actually cared
I've had a great experience with the Dexters North Property Management Team who has been really helpful. I also wanted to mention Petros Giorganios in particular, who, on top of being very responsive and helpful, is also extremely nice and caring (which was very refreshing!)
Ella · 18 October 2023
Agent replied · 22 December 2024
Dear Ella, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI was assisted by Nabeel Khan in…
I was assisted by Nabeel Khan in dealing with a few maintenance issues in my rented flat and I was very happy with his treatment. He was very quick to report the issues, responsive and reliable. Also, polite and kind in his communication. Many thanks.
Vasilina · 17 October 2023
Agent replied · 22 December 2024
Dear Vasilina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Monika
I have been with this agency nearly a year. Had contact with many of the agents and one of my favourite one is Monika. She was so helpful all the time I had any issues. Thanks to her. Really appreciate her help and support.
Naat · 8 November 2023
Agent replied · 22 December 2024
Dear Naat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent staff!
We are structural engineers and we have been appointed by this office on numerous occasions. We enjoy working with this office as the staff are very helpful and do not look to waste any time for us and their valuable Clients. In particularly we would like to mention Felix and Chris for their professionalism and willingness to keep a healthy relationship between both parties.
Stabuild · 26 October 2021
Agent replied · 22 December 2024
Thank you for taking the time to leave us a 5* review for Felix and Chris in our West Hampstead office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 4/5
TrustpilotVery proactive
Very proactive. The service was a bit ropey a couple of years ago but there's a new office manager who makes a real effort to know the property, and solve issues rather than ask the landlord (me) to just throw money at a problem
D · 7 November 2023
Agent replied · 22 December 2024
Dear D. Williams, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure to work with Cameron, in the search of my new flat. Thanks to him and Dexters my friends and I are moving to a charming place next to the river. Great communication and effectivenss!
Panos · 27 February 2024
Agent replied · 24 October 2024
Dear Panos, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGood communication
George and Verity of Dexters kennington were really helpful , keeping me informed about the process of trying to amend the lease and title of the flat I wanted to buy. I think I would have given up and withdrawn if not for their regular contact.
Customer · 14 September 2023
Agent replied · 22 December 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHelp with end of Tenancy
Jamie Nash who is Head of Property Management at Dexters, has been very helpful in overseeing the end of a long tenancy, liaising with the tenants and ensuring that final jobs were done for me at apartment. Many Thanks for providing such a great service.
Linda · 9 October 2023
Agent replied · 22 December 2024
Dear Linda, It’s great to hear that you have had a brilliant experience with Jamie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have a great team in every…portfolio management
Dexters have a great team in every office , they are consistently welcoming with great customer care and there's always someone available to give honest professional advice. They're hot on compliance and cover off all eventualities to ensure you and your property properly protected .
Paul · 9 October 2023
Agent replied · 22 December 2024
Dear Paul, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from Matt and Charlie
We have been getting help from Charlie and Matt from Dexters recently with our home search and were happy with their service. They were both knowledgeable, helpful, and responsive to our questions and concerns. They were happy to drive us around and show us different options, patiently and professionally.
Sam · 24 June 2023
Agent replied · 22 December 2024
Dear Sam, Thank you for your kind comments regarding Charlie and Matt and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.