Dexters Chelsea reviews in Kensington and Chelsea

★★★★★ 5/5

Google

Have been letting our property with Dexters for many years, and the service has always been good. Just completed a new letting with the help of Cameron who has been professionally helpful and responsive to ensure a smooth transaction. Happy customers. Thank you Cameron - M&J.

M · 27 February 2024

★★★★★ 5/5

Trustpilot

An Agency that Really Look After You

When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.

Stuart · 6 November 2023

★★★★★ 5/5

Google

Nicoleta made the experience extremely smooth. She was very attentive in answering all questions we had on the property. If you’re lucky enough to have Nicoleta help you during your rental search you will be in safe hands.

Luke · 26 July 2024

★★★★★ 5/5

Google

Before I went to Dexter, I contacted a few agencies. They showed me a few decent flats, but they were still not quite what I was looking for. Since the Dexter has many flats and houses for the area that I wanted to live , I decided to contact them. Matt at Chelsea office came back to me with a house it was a perfect match for what I wanted. Every time when I come up with questions, I would write him and he would come back to me immediately by a call or mail within the day. Before I contacted Dexters, I looked for a house to move for more than a month, but with Dexters it took me a day! Special thanks to Matt who was always helpful with his client.

Y · 13 January 2019

★★★★★ 5/5

Trustpilot

Dexters have been managing my property…

Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.

Binal · 30 October 2023

★★★★★ 5/5

Trustpilot

Thank you Isabelle and paulo

I just wanted to thank Isabelle Sketchley-Holmes from the managing team for the apartment, as well as Paulo, the handyman who came. there was a lock emergency in the apartment, and they handled it amazingly. Thank you very much!

David · 4 July 2024

★★★★★ 5/5

Google

I had absolutely wonderful experience with Dexters Chelsea, lovely team. Georgina Boon was so helpful from the viewing day and till the moving in day, she made my referencing experience so much more smoother 🙏 She is very professional with warm and great personality. Really appreciate her work! Best regards Liliya

Lilia · 25 October 2023

★★★★★ 5/5

Google

Great experience working with Fabian Greenwood. Unfortunately we ended up choosing other flat not under Dexter’s portfolio but Fabian was great to work with during our search. He was proactive and presented us options that checked our requirements. He also provided valuable insight so we could secure the places we liked.

Alejandro · 25 October 2023

★★★★★ 5/5

Trustpilot

Petros Giorganios was always extremely…

Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them

Lisa-Marie · 12 February 2024

★★★★★ 5/5

Trustpilot

Donalina Gargrupe, Property Manager

Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.

Judith · 4 December 2023

★★★★★ 5/5

Trustpilot

Monika has been incredibly helpful

Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.

Jake · 10 April 2024

★★★★★ 5/5

Trustpilot

Trustworthy agent

All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!

Hiro · 27 April 2024

★★★★★ 5/5

Trustpilot

I always feel looked after with…

I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.

Vispi · 22 June 2023

★★★★★ 5/5

Trustpilot

Rebeka Cercizi has been excellent!

Jim · 15 June 2026

★★★★★ 5/5

Trustpilot

Dexter's Ladywell are Awesome

Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.

Anna · 2 August 2024

★★★★★ 5/5

Trustpilot

Great experience with Dexters

We have recently used Dexters to find out next home and have had an offer agreed. Alice was our main point of contact and she showed us a few lovely places and helped us find the perfect home for us. We have had some bad experiences over the last couple of years with other agents and found Alice's honest and informative style a breath of fresh air.

Michael · 1 March 2022

★★★★★ 5/5

Trustpilot

Elizabeth was a great support to me…

Elizabeth was a great support to me with dealing and evicting a tenant from my property. She was sympathetic to my situation which was appreciated during a very difficult time. I can highly recommend.

Cherie · 2 September 2024

★★★★★ 5/5

Trustpilot

Excellent as always!

Dexter's has been a pleasure to work with in the current renting market. The property is lovely, well maintained (special thanks to Jessica Beau Wright for always being on top of things) and all around the experience has been hassle free, unlike many other estate agents I've had before.Nice one!

Robert · 17 October 2023

★★★★★ 2/5

Trustpilot

Let down by poor communication within the company

Unfortunately we were let down by this letting agent yesterday. We had a 6pm viewing for a house in Hayes, I drove 1h in rush hour traffic to visit the property and on arriving I was met by the agent who informed me that the locks had been changed that day and his key did not work, so we could not access the property.He was very apologetic and I understand he was also frustrated as he himself had spent 45 minutes travelling to the property.He did offer to rearrange a viewing but I was so disappointed in the lack of organisation (how can it be that locks are changed and the letting agent/property managers are not informed?) and frustrated at the waste of my time and petrol (2 hours round trip) that I will not be using this company going forwards.I would have left 1 star but the letting agent was truly apologetic and did remain professional in the situation.

Lizzie · 2 October 2024

★★★★★ 5/5

Trustpilot

Prompt and super helpful. 👍

Prompt and super helpful.

David · 5 October 2026

★★★★★ 5/5

Trustpilot

Excellent friendly service

Petros Giorganios was with me every step of the way and always available to answer questions and provided quick and helpful responses. This and his friendly manner made the whole process so much less stressful.Thank you again 😊🌸

Sulaiman · 19 June 2024

★★★★★ 5/5

Trustpilot

We have been renting with dexters for 5…

We have been renting with dexters for 5 years now. Great communication and when we were given notice at our property. Dexters helped us find a property within the first week. Charlotte and Sydney at the new cross office have both been a huge help and we are really pleased with the quick turn around!

Elliott · 27 May 2026

★★★★★ 5/5

Trustpilot

Outstanding outcome

A huge ‘Than you’ to Paris Marshall Senior Property Manager at Dexters for his speedy response, kindness, attentiveness and professionalism. Paris arranged for the Khinda Building Works Ltd to attend our premises to conduct some repairs. I was very impressed with the contractor’s skills to resolve three different repairs within such a short time. The communication was smooth and the contractor was very punctual. I have no enough words to thank birth Paris and Khinda Building Works Ltd for their hard and outstanding work.Lavinia

Lavinia · 27 September 2024

★★★★★ 5/5

Google

We contacted a number of letting agents earlier this year and Dexters in Chelsea were by far the best. They provided a wide selection of high quality flats to rent in the Sloane Square area matching our criteria. Ashley and his colleagues were very helpful and knowledgeable and we ended up paying a bit more than we planned for a great flat in a great location. Dexters have continued to be help since we moved in and I have no hesitation in recommending them.

Mark · 13 January 2017