Dexters Chelsea reviews in Kensington and Chelsea

★★★★★ 5/5

Trustpilot

Julian Daley is great

Julian Daley is great.Julian is our property manager, he help us arranged to fix stuff on time.Eg, there was sth wrong with the fridge.m, he arranged the vendor to come and investigate and fix it, within a short period of time.When I there were issues, he could guide us promptly or redirect us to the relevant parties.Overall, he is very helpful and provided prompt feedback. Thanks for your help

Uy · 2 December 2023

★★★★★ 5/5

Google

Dexter's managed to find me two lovely tenants who i am very pleased with. Ricco and Nadine are a crack squad who have triumphed where two other agencies also looking failed! Thank you to them for super efficient service. I look forward to continuing our relationship

James · 11 May 2026

★★★★★ 1/5

Trustpilot

A horrible experience

A horrible experience. Dexters arranged a viewing for us at the property when the previous tenant’s furniture was still in the flat. There was serious damp damage on the wall linings behind that furniture. They did not disclose this even though they were aware of a serious leak in the building and then failed to acknowledge their gross marketing practice. We made an offer. On the first day of our tenancy we discovered the damp on the walls, faulty electrics, faulty heating units and mold on the window blinds. Beware of trusting them

Nikoletta · 12 January 2023

★★★★★ 5/5

Google

Very professional service! Millie helps me a lot in my apartment hunting. She is super patient to recommend all flats that suit my need and finally I signed the most ideal one in my favourite location. Millie is such a reliable person to work with, she always picks up her phone quickly, and she also kindly offers me lots of help to move in. Highly recommend Millie and her team!

Leren · 25 October 2023

★★★★★ 5/5

Trustpilot

Great customer service!

I moved into my new property on the 20th December 2022, just before Christmas which is a hectic time for everybody! However, with the assistance of Dexters (especially Bill) they have made my move very smooth and hassle free. Bill has been nothing but helpful, proactive and attentive. He has gone above and beyond to answer all of my questions and always gets back to me when he says he will (a lot of people don’t!). Bill has (and will continue to I’m sure) provided me with excellent customer service.

Anonymous · 3 January 2023

★★★★★ 5/5

Trustpilot

Monika to the Rescue!

Our experience with Dexters has been exceptional. We've been with them for eight months, and they have consistently been responsive and helpful. From the beginning, Monika has been incredibly supportive, efficiently managing communication between us and the landlord and promptly addressing any issues. Her dedication and professionalism have made our experience with Dexters genuinely outstanding.

Jesse · 20 August 2024

★★★★★ 5/5

Trustpilot

Puneet has been my tenancy manager for…

Puneet has been my tenancy manager for a property I let via Dexters. She has been extremely helpful on a variety of different issues that have come up relating to contracts, deposits, evictions, tenant damage and accounts settlement. She has provided accurate advice and guidance and goes above and beyond. Puneet deals with my queries in a timely fashion and is also very friendly. Great customer service. Thank you

Deepika · 13 November 2023

★★★★★ 5/5

Google

I would like to thank Nicoleta for her close support during my recent flat searchings. She has been incredibly responsive to my questions and calls. Even though one of the options did not work she is still here to assist me during this time. I am really grateful. Thank you Nicoleta !

Tolga · 3 October 2024

★★★★★ 5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to our property manager Petros Giorganios. The service that we received throughout our tenancy was exceptional.Although there were several issues in our block, Petros was always there for us every time we needed him. We received our deposit back really fast with minimal fuss. Thank you Petros.

Aeval · 23 July 2024

★★★★★ 5/5

Trustpilot

Professional Service

Donalina Gargrupe is my point of contact as a property manager for the place that I rented via Dexters. I had previously rented from Dexters but Donalina’s service level is beyond my expectations. She’s responsive and helped me follow up closely for issues that I identified for a house that I newly moved in. For any issue I raised I’m confident that she will help me get it resolved.

Cassie · 31 October 2023

★★★★★ 4/5

Trustpilot

Emma Wheeler has been my account…

Emma Wheeler has been my account manager for all admin / accounts related issues for nearly 2 years. Very efficient and thorough. Cannot fault.

Customer · 15 June 2026

★★★★★ 5/5

Trustpilot

Exceptional Service - Highly Satisfied!

Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!

Pinar · 7 July 2023

★★★★★ 5/5

Trustpilot

Danny in the maintenance

Danny in the maintenance has been very helpful with my washing machine, he gave me step by step instructions whilst on the phone which were easy to follow and hopefully an engineer would not need to waste their time coming out. Danny was friendly to speak with and explain everything very well. I felt supported.

Rebecca · 31 July 2024

★★★★★ 5/5

Google

Tina krasniqi has been such an amazing agent throughout my partner and I moving process. It has been seamless and fast with Tina keeping us updated throughout the entire process. She has been super friendly and very efficient, excellent experience

Scarlett · 11 June 2026

★★★★★ 3/5

Trustpilot

Lots of issues when moving in, helpful getting these sorted

I recently moved into a property let by and managed by Dexters. One of the reasons I chose Dexters was because I thought I would be less likely to have issues with it being a larger company. However when I moved in there were a wide range of issues including mould, furniture that was supposed to be removed, broken appliances and blocked drains. Basic checks before I moved in would have identified these issues.

Alexander · 25 May 2026

★★★★★ 5/5

Trustpilot

Brilliant tenancy changeover incl. redecoration by Dexters

As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.

Daniel · 27 October 2023

★★★★★ 5/5

Google

I have been renting a flat with Dexters for about a month now and couldn't be more impressed with the kindess and professionalism of the Chelsea office. Charlie Douds has been very attentive, dealing with any issues quickly and never complaining about my frequent calls. When a sensitive issue arose Charlie Daniels had it dealt with in a matter of hours and put me at ease immediately. I really appreciate it. Thank you for all of your help so far!

Amelia · 25 October 2022

★★★★★ 5/5

Google

I have just sold a flat off Walton Street with Dexters Chelsea. I can't recommend Percy and Hugh enough. They both worked tirelessly at every stage to make sure that the sale went through. It was a very long process (because the flat was bought by overseas buyers) but they never lost momentum, making sure that I was always updated. I wouldn't hesitate in recommending this office if you are thinking of buying or selling. Thank you Percy and Hugh!

I · 25 October 2022

★★★★★ 4/5

Google

Sold my family's Chelsea flat through Dexters late last year (2021) and was very happy to work with Percy, Hugh and the team. Highly personable and pleasant to deal with, I always felt treated as an individual (and partner in the sale process) rather than just another punter. Good listeners, which is very important and in my experience quite rare. Also I found the wider support team at Dexters very responsive and on-the-ball (I never had to wait more than an hour for a reply to an e-mail or text...usually came within minutes). Bottom line: Really know their stuff and fought hard to get the highest price possible in a challenging market environment, including creative approaches to marketing and providing help and advice above and beyond the "call of duty" (e.g. helping with move / clearing flat etc.) Recommended!

Bruno · 25 October 2022

★★★★★ 5/5

Google

Dexters Chelsea is an absolute gem of a real estate office. We dealt with them for the sale of an apartment and Percy and his team were just so professional yet friendly, dedicated, incredibly hardworking and put in a huge deal of effort to make sure we sold for the best price and at the best conditions. We were always up to date and Percy was handling most of the matters for us with impeccable manners, professionalism and punctuality. I could not recommend them enough and I could not find anything to mention that is not praises praises and more praises. Keep up the great work and looking forward to working together again!PositiveResponsiveness, Quality, Professionalism, Value

Elena · 25 October 2022

★★★★★ 5/5

Google

I’ve recently sold my flat in Chelsea through Dexter’s. Percy, Helen and the team were the best Agents I could’ve wished for to manage the sale of this property while I was abroad! They were highly professional, efficient, and excellent listeners. Their pro-active approach to sales and service is superb. I never had to follow up on things because they would keep me well-covered with weekly updates of all viewings and the market situation, very impressive. Very nice and genuine people to deal with. I will most definitely recommend your exceptionally great service to others. Thank you so much for all your help!

Gladys · 25 October 2022

★★★★★ 5/5

Google

I had a fantastic experience working with Percy Bodington and his team at Dexters Property Sales. Percy's professionalism and dedication were evident throughout the challenging process of selling my flat in Chelsea. He skillfully managed communication between myself, the buyer, and solicitors, ensuring a smooth transaction. I highly recommend Percy for his excellent service and expertise in the property market. Thank you to Percy & his team. Andy

Andrew · 25 October 2023

★★★★★ 5/5

Trustpilot

Im giving five star only to Connor…

Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!

Laura · 5 September 2024

★★★★★ 5/5

Trustpilot

Thank you Sophie Sheppard for making my…

Thank you Sophie Sheppard for making my stay wonderful.

Prageet · 17 September 2026