Trusted Agent profile · Kensington and Chelsea
★★★★★
2,474 reviews across 2 platforms
30 Ledbury Road, Notting Hill, W11 2AB, Kensington and Chelsea, W11 2AB
Chestertons's office in Kensington and Chelsea, at 30 Ledbury Road, is rated 4.5 out of 5 across 2,474 reviews on two platforms, including 172 Google reviews rated 4.8.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
1/5
TrustpilotArrogant agency
Initial screening and referencing process is long, absurd and demeaning for the tenant, lacking any kind of empathy. The tenant has no rights whatsoever, only obligations. Avoid!
Thank you for getting in touch. We take all feedback very seriously.Therefore, please respond to our request for your additional details, so that we can locate you in our system - and follow up accordingly.
5/5
TrustpilotHappy customer
Good experience with John Lorms at Pimlico.
Thanks for the feedback Pauline, we're glad to hear that John provided you with a positive experience!
5/5
GoogleMs Ellie White was very helpful and proactive in liaising with the tenants in order to reach a successful tenancy agreement.
5/5
TrustpilotExcellent
Excellent. Very thorough and clear communication at all times and a very good outcome in terms of tenants; price and speed. Thank you
Thank you for taking the time to leave us such a lovely review
5/5
TrustpilotGreat Experience
Very easy and quick service. Professional throughout. Karen our agent was excellent and guided us through the process smoothly.
Thank you for this lovely review Will, we are glad to hear that Karen was able to make the experience so smooth for you!
5/5
TrustpilotIt has been amazing working with…
It has been amazing working with Chestertons, we now have found the flat of our dreams. Thank you Chestertons for making this such a fluid experience!
We are so pleased to hear you are in your dream flat, and thank you for taking the time to leave us a review of your 5 star experience
5/5
TrustpilotCharlotte Wilkinson from NW8 branch was…
Charlotte Wilkinson from NW8 branch was extremely professional and friendly and managed to sort out all issues with the tenants on and pre arrival.Great service.Thank you!
Thank you for taking the time to review your experience, we are so pleased to read how helpful Charlotte has been.
2/5
TrustpilotTerrible moving out experience. Landlord overpaid
Terrible moving out experience. Landlord certainly overpaid some work that could've been avoided had Chesterton's been more professional
Hi Alexandru, we're sorry to read this. If you could please reply to our request for additional information, we will be happy to look into this further for you.
5/5
TrustpilotTamara was great
Tamara from the Battersea branch was greatShe has been really helpful and proactive from the start and made the process of finding a flat really smooth so far!
Thank you for taking the time to leave a review of your experience, we are so pleased to hear it was five stars!
5/5
Trustpilotprofesstional and efficient service by…
professtional and efficient service by Suzan, Brooke and Matt. The flat was let in no time, respecting my preferences.
Thank you for taking the time to inform us of the positive experience you have recently had with our Lettings Team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. We look forward to working with you again in the future.
5/5
GoogleIain and his team were outstanding. Very professional and I would highly recommend them. AlexPositiveProfessionalism
5/5
TrustpilotKate Baker
Had a great time working with Katie Baker. Very professional, and highly helpful - very diligent with my requests for the properties, made the search very pleasant and quick!
Thank you so much for the great review, we've passed this on to Katie
5/5
TrustpilotA lovely and informational experience
A lovely and informational experience. The realtor was very knowledgable (including the legal proces), helpful and paitient while guiding us through the property.
Thank you for the wonderful review!
5/5
TrustpilotThank you for your help
Had telephone conversation with Elina a couple weeks ago.Did not find what I was looking for but was treated with respect. Thanks again Laura
Thank you for the 5 stars!
5/5
Trustpilot‘Chestertons South West Lettings, Sebastian & Amy’
I was very happy with the services of Chestertons South West Lettings. The staff were extremely professional, polite and helpful. It was a pleasure dealing with them.
It is excellent to hear that you had a positive experience with Chestertons.Thank you for taking the time to post a review.
5/5
TrustpilotMarika helped me so much in finding and…
Marika helped me so much in finding and getting the flat I wanted. She is incredible! Thank you for all your amazing work & help!
Thank you for sharing! We're so pleased to hear.
5/5
TrustpilotVery patient and kind lady
Very patient and kind lady，who has been a great help to me in dealing with the whole rental process.
Thank you!
5/5
TrustpilotGreat people and knowledgeable…
Great people and knowledgeable professional service
Thank you for your feedback Jonathan, we really appreciate it. Wishing you all the best!
5/5
TrustpilotSuch a pleasure working with Tamara…
Such a pleasure working with Tamara Price at Chestertons South West letting. She was super helpful and came across as very genuine.
Thank you for your review!
5/5
GoogleIain and Jules have been fastidious in their work for us, each with polite and direct communication and action whenever necessary to help a flat purchase along smoothly. Both are very professional people who stick to the point without fuss or superlatives. We commend them to those looking at the photos in the window of Chestertons of Ledbury Road. Go in and see for yourselves.
5/5
TrustpilotGreat work Temi
Great work Temi. Thank you for the urgent response to our problem. Your after service attention was also first class.
Thank you for sharing!
5/5
TrustpilotSebastian was excellent all round
Sebastian was excellent all round, very happy with his work.
5/5
TrustpilotI am impressed with the level of…
I am impressed with the level of professionalism of of Aki. He solved with practical manner a lot of my questions
Thank you for the wonderful review
5/5
TrustpilotFabulous
Fabulous, receptive honest and very helpful.
Thank you for your kind words Saskia, we really appreciate the feedback!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
