Trusted Agent profile · Kensington and Chelsea

Chestertons Notting Hill reviews in Kensington and Chelsea

4.5

★★★★★ Excellent

2,489 reviews across 2 platforms

30 Ledbury Road, Notting Hill, W11 2AB, Kensington and Chelsea, W11 2AB

Part of Chestertons, see every office.

Chestertons's office in Kensington and Chelsea, at 30 Ledbury Road, is rated 4.5 out of 5 across 2,489 reviews on two platforms, including 187 Google reviews rated 4.7.

Google logo

4.7 / 5

187

Reviews on Google

This office

Trustpilot logo

2,302

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very professional

Very professional. 10/10.

Jack · 28 June 2024

Agent replied · 22 October 2024

Hi Jack,Thank you for the great review.We wish you all the best.Kind regardsChestertons

5/5

Trustpilot

Amazing service from Kerri-Anne and…

Amazing service from Kerri-Anne and Emily on our search for our next property. They both were super efficient and extremely helpful. We can not thank them enough. Highly recommend them.

EB · 10 June 2022

Agent replied · 22 October 2024

Thank you very much for sharing your review!

1/5

Trustpilot

The service from Margaret Pritchard of…

The service from Margaret Pritchard of this agency is terrible. When you pay the deposit and rent you can't contact anyone to resolve any issues.

Leo · 3 December 2024

5/5

Trustpilot

All good with Chestertons

All good with Chestertons. Very kind and helpful, at least the elephant and castle area.

Miguel · 13 October 2023

Agent replied · 22 October 2024

Thank you so much for your feedback Miguel, we're happy to have helped!

5/5

Trustpilot

Good service from a proactive team

The Chestertons Team were helpful and proactive in identifying a tenant and guiding us through the process. We have used them on numerous occasions and have always been pleased with the service.

Customer · 18 February 2022

Agent replied · 22 October 2024

We are pleased to hear this. Thank you for sharing!

5/5

Trustpilot

Very good experience

So happy with the professional service we received from Marine and Emily Rowland since years of our tenancy.

Cenk · 5 March 2025

5/5

Trustpilot

Suzan and Mitchell have made the move…

Suzan and Mitchell have made the move very smooth and stress free. Thank you!

Louis · 24 October 2023

Agent replied · 7 February 2025

Dear Louis,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

4/5

Trustpilot

Proactive and got everything sorted

Proactive and got everything sorted, thank you

Helen · 25 March 2024

Agent replied · 22 October 2024

Hi Helen,Thank you for the great review. We are delighted you found us proactive and we got everything sorted for you. We wish you all the best!

5/5

Trustpilot

Great experience

Great communication and co operation, they always reply instantly with any issues i have and make sure everything is okay during my tenancy. Everyone i have spoken too is lovely and super helpful!

Anna · 16 November 2021

Agent replied · 22 October 2024

Thank you for your feedback Anna!

5/5

Trustpilot

Very good service from beginning to…

Very good service from beginning to end. Fast reaction to requests for viewings, etc. Loved the honesty and enthusiasm from Molly and always with a smile!Thanks for all Lynne Pearson

Lynne · 21 April 2022

Agent replied · 22 October 2024

Thank you for taking the time to leave Molly such a wonderful review

4/5

Trustpilot

Great onboarding service

Stav, the agent who helped us find our new home was incredibly kind and efficient throughout the whole process. We were coming from abroad and he made it all so easy for us.

R · 10 November 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review!

5/5

Google

Julia is very helpful and provides very professional service; as a tenant I don't need to worry about the process and she gets everything ready.

Xiaofeng · 24 October 2019

5/5

Trustpilot

I found Jasmine very pleasant and…

I found Jasmine very pleasant and professional in her approach and very efficient in her communications and arranging viewings and providing me with progress updates. Well done Jasmine and keep up the good work.

Morteza · 20 August 2021

Agent replied · 22 October 2024

Thank you for sharing!

5/5

Trustpilot

Great Experience

I had a great experience with Lily Rudd leasing a flat in Chelsea recently. She was very responsive and professional to deal with.

Andrew · 21 January 2023

Agent replied · 22 October 2024

Hi Andrew,Thank you for taking the time to leave this review. It's great to hear how Lily was able to offer such great service!

5/5

Trustpilot

Great customer service

Chestertons and Tamara Price have been fantastic through the whole process. Really responsive to questions and when support was needed and ultimately found us a perfect flat!

Consumer · 13 August 2022

Agent replied · 22 October 2024

Thank you for sharing!

1/5

Google

So far only bad experience. Disrespectful Charlie

Mingubas · 7 March 2024

Agent replied · 22 October 2024

Hi there, we're sorry to see you have left this rating. As we cannot identify you based on your Google name, please could you send your details to social@chestertons.co.uk so we can look into this further?

5/5

Google

Very professional and client oriented quick real estate agency. Working with their agent Dorna Amirpour has been a pleasent and succesful experience that can be highly recommended.

Gregor · 10 February 2018

5/5

Trustpilot

Very responsive and very efficient at…

Very responsive and very efficient at getting problems fixed.

Customer · 22 January 2024

Agent replied · 22 October 2024

Hi there, thank you for taking the time to leave a review and we're happy to read that you found our service efficient. Should you need any further help, please do let us know. Best wishes!

5/5

Trustpilot

Great experience

Great experience! Tushar understood our needs and found us a property in a day! He was also very helpful during the entire process. One of the best agencies we ever used

Eliana · 23 December 2021

Agent replied · 22 October 2024

Thank you for sharing your experience Eliana. We are very pleased to hear this!

5/5

Trustpilot

A happy customer

I have been very happy with the service provided by Chestertons Kew office. The staff have been friendly, quick to respond, and always helpful. I was kept updated throughout the buying process.

Mrs · 13 October 2021

Agent replied · 22 October 2024

Thank you very much for sharing your experience. It is much appreciated.

5/5

Trustpilot

Tamara has been excellent

Tamara has been excellent. She has been really communicative, knowledgeable and has understood our requirements really well.

Laura · 10 August 2021

5/5

Trustpilot

Reliable agent and good service.

Liyan · 2 April 2024

Agent replied · 22 October 2024

Hi Liyan, thank you for your feedback and wish you all the best for the future!

5/5

Trustpilot

Our experience with Chestertons and…

Our experience with Chestertons and Giorgio was outstanding, very professional, knowledgeable and willing to help. Highly recommended.

Olivia · 4 August 2021

5/5

Trustpilot

Preya has done a great job with my…

Preya has done a great job with my property. Always professional and helpful.

Alan · 5 October 2023

Agent replied · 22 October 2024

Thanks for your review Alan, we'll make sure to pass this on to Preya!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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