5/5
TrustpilotMatthew, SW lettings!
We really have Matthew to thank for helping us score a great rental, thanks so much !
Agent replied · 9 February 2025
Thank you for sharing!
Trusted Agent profile · Kensington and Chelsea
Chestertons New Homes UK reviews in Kensington and Chelsea
★★★★★
1,910 reviews across 2 platforms
116 Kensington High Street, Kensington, London, W8 7RW, Kensington and Chelsea, W8 7RW
Chestertons's office in Kensington and Chelsea, at 116 Kensington High Street, is rated 4.5 out of 5 across 1,910 reviews on two platforms, including 180 Google reviews rated 4.7.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI have been in touch with very helpful, kindness and very energize positive negotiator (Sumyee Suan). Very very impress, and will back to again whenever I need in rental the property.
5/5
TrustpilotTeam and the agent that was handling…
Team and the agent that was handling our flat was friendly and helpful. Would recommend it
Agent replied · 6 February 2025
Thank you for sharing!
5/5
TrustpilotGreat communication
Great communication, fast response
Agent replied · 6 February 2025
Dear Steven,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear your positive feedback. Wishing you all the best for the future.
5/5
TrustpilotThey are helping a lot.
They are helping a lot.Quick responce and clear instruduction.It was really convince.
Agent replied · 6 February 2025
Thank you Hiroki!
5/5
GoogleHad the pleasure of working with Callum Hogarth from here, and must say very pleased with the level of professionalism and quality. Always quick on the responses and on the look out for the client, pragmatic and realistic in advise, and moves in accordance with clients demands. Very good agent overall, highly recommend him.
5/5
GoogleVery impressed by the willingness to help by the office staff beyond duty !
5/5
TrustpilotGreat experience selling our flat with…
Great experience selling our flat with Rae, knowledgeable and professional. Would definitely recommend.
Agent replied · 6 February 2025
Thank you for taking the time to leave such a great review!
5/5
TrustpilotNo issues, good service
Smooth and trouble free service provided by Suzan
Agent replied · 6 February 2025
Dear Will,Thank you for leaving your lovely review. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
4/5
TrustpilotPositive experience with Chesterston’s…
Positive experience with Chesterston’s Pimlico. Nishaad very professional, patient, informative, friendly, quick in responding.
Agent replied · 6 February 2025
Thank you for sharing Erika!
5/5
TrustpilotExcellent service
Excellent service, highly recommend
Agent replied · 6 February 2025
Hi Mustaq, Thank you for taking the time to leave this review. Glad our team could offer an excellent service!
5/5
TrustpilotExcellent service
Excellent service. Suzan very proactive and helpful.
Agent replied · 6 February 2025
Dear Nick,Thank you for taking the time to inform us of the positive experience you have recently had with the Lettings Team at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review.
5/5
GoogleI have dealt with a few agents in the past but finally found a place through Will at Chestertons. I not only found the flat I wanted but also an agent that I can trust and helped me with all my concerns that I had moving. I would recommend him and Chestertons to all my friends and family.
4/5
TrustpilotVery efficient marketing and letting…
Very efficient marketing and letting service, multiple offers within 24 hours.
Agent replied · 6 February 2025
Thank you for sharing!
5/5
TrustpilotAmazing experience with Mitch
Amazing experience with Mitch, he’s the right balance of funny and professional
Agent replied · 6 February 2025
Thank you for your review!
5/5
TrustpilotVery good experience
Very good experience, quick and efficient
Agent replied · 6 February 2025
Glad to hear it Jeremy! If you need any further assistance, please do not hesitate to get in touch again. Best wishes!
5/5
TrustpilotMillie Brandon
Millie Brandon, was a great help with renting.
Agent replied · 6 February 2025
Thank you!
5/5
TrustpilotGood experience with Chestertons…
Good experience with Chestertons renting my property. Friendly and attentive staff.
Agent replied · 6 February 2025
Thank you for sharing!
5/5
GoogleI am overseas and very pleased with Irina's professional services
5/5
TrustpilotHelpful
Helpful, responsive and fair. Best agents I have come across.
Agent replied · 6 February 2025
Dear Ewan,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotGreat experience
Great experience, considered advice and delivered above expectations
Agent replied · 6 February 2025
Thank you for sharing!
1/5
TrustpilotNot responsive
Not responsive, impossible to organise a viewing.
Agent replied · 6 February 2025
Thank you for getting in touch Arsenii. We are really sorry to hear of your experience with Chestertons.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
4/5
TrustpilotNishaad helped us find a flat very…
Nishaad helped us find a flat very quickly! Great service.
Agent replied · 6 February 2025
Thank you for sharing Leah!
5/5
GoogleI worked with Chestertons Kensington on both short and long lets as well as the sale of my property. They always communicated effectively and delivered excellent results for me as the landlord and vendor, and provided excellent service for the tenants and buyers. Top notch team of professionals who really know their market. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
