Trusted Agent profile · Kensington and Chelsea
★★★★★
1,909 reviews across 2 platforms
116 Kensington High Street, Kensington, London, W8 7RW, Kensington and Chelsea, W8 7RW
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 116 Kensington High Street, is rated 4.5 out of 5 across 1,909 reviews on two platforms, including 180 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Chestertons New Homes UK hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotI have been using JP for a number of…
I have been using JP for a number of years now and they are reliable and responsive. Suzan, Chris and the lettings team all do a good job
Dear Beth,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We look forward to continuing to work with you.
5/5
TrustpilotI have been a client at Chestertons…
I have been a client at Chestertons ever since 2007, and they have always maintained a high level of efficiency, excellence, and professionalism. In other words, they get the job done.
Long-standing relationships are at the heart of what we do at Chestertons, thank you for trusting us all these years - we hope to continue working with you for many more! Best wishes
5/5
TrustpilotMews rental
Chestertons have rented my Mews house out for over five years and I have been very impressed by the quick and efficient management offered by Mark Kardos.
Hi Tom, thank you for letting your property through us for the past five years and for your kind words around Mark - it's been a pleasure!
5/5
TrustpilotIt was helpful to have good property…
It was helpful to have good property and housekeeping services during the rental!
Hi Junfeng, thank you for your feedback, we really appreciate you letting us know. If you need any future assistance, please let us know. Best wishes!
5/5
Trustpilotgood service for apartment 17
Overall good, also thanks for Xiaoyi's support on sorting out the bill issues
Hi Yanghe, thanks for the great review. Should you need any further assistance, we will be happy to help.
5/5
TrustpilotEfficient service
Ellie Zambakides recently contacted me about a PAT review at my flat. She organised it promptly and without fuss and I now have the report. Excellent.
Thanks Gareth!
5/5
TrustpilotSuzan Salih Feedback
Suzan Salih always super responsive, excellent customer service and friendly! Keep up the great work. Thank you!Will Q
Dear Will,Thank you for taking the time to inform us of the positive experience you have recently had with our team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.
5/5
TrustpilotSmooth and clear process
Smooth and clear process. Suzan Salih in particular was really helpful :)
Dear Sophie,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotVery adaptable and professional
Very adaptable and professional service. This could not have happened without Martins. Since day one, he delivered. From waiting for us the first day to deliver the keys late at night, to being always accessible and ready.
Thank you so much for your feedback Alvaro, we're delighted to hear Martins was on hand from start to finish. Wishing you all the best in your new home!
5/5
TrustpilotI had a great experience with Amanda…
I had a great experience with Amanda Goodman through a tenancy swap. Highly recommend!
Hi Angus, thank you for taking the time to leave a review for Amanda and we're happy to see that everything went smoothly during the tenancy swap. Should you need anything else, please do let us know.
5/5
TrustpilotChestertons South West Lettings, Jasmine
Incredibly positive experience with Chestertons, and specifically Jasmine. Nothing was too much trouble and she was always on hand to help with any issues, no matter what time, even after we had moved in. Prompt replies, excellent communication and very professional and kind.
Thank you for the 5 stars!
5/5
TrustpilotSumyee the best negotiator I’ve ever met
Sumyee did an excellent job for our viewing and arranging a contract in this flat. Her full of kindness and considerate attitude made us to relieve and make sure to get this flat as our home.
Hi 안세환, thank you so much for leaving a review, Sumyee will be delighted to hear this! Wishing you all the happiness in your new home and for 2023!
5/5
TrustpilotVery helpful and professional service.
Hi there, thank you for your feedback, we really appreciate it. Should you need any further assistance, please do let us know. Best wishes!
5/5
TrustpilotExcellent support and process for renting
Suzan and Thomas provided a smooth and easy process for both viewing and signing the lease for a lovely flat, and have maintained excellent communication throughout the process.
Dear Flores,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best.
5/5
TrustpilotAll done on time in professional and…
All done on time in professional and friendly manner. Hands down the best agency still to deal with, Sharon representing them very well.
Dear Ramola,Thank you for taking the time to inform us of the positive experience you have had with the James Pendleton team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.
5/5
TrustpilotGreat ,fast and effective communication…
Great ,fast and effective communication with Dawn
Hi Liliana, thank you for the great review. We appreciate the support and wish you all the best.
5/5
TrustpilotI had been looking for a property to…
I had been looking for a property to rent in Fulham for about 3 months. Within 2 weeks of meeting Madi we had found the exact type of property we were looking for. I couldn’t recommend Chestertons and Madi highly enough!!!!
Thank you for your review. We are pleased to hear this!
5/5
TrustpilotThe staff at Chestertons are extremely…
The staff at Chestertons are extremely helpful, friendly and efficient. They helped me out and allowed me to impress my client by obtaining the correct paperwork for me in a short space of time. I was very impressed. Thank you very much
Thank you for sharing!
5/5
TrustpilotI called up as I needed some advice as…
I called up as I needed some advice as I am a first time renter. I spoke with Millie Brandon and she couldn’t of been more helpful she answered all of my questions in fine and clear detail.
Thank you Jay!
5/5
TrustpilotChestertons review
Millie B was very helpful in our search for a rental and was happy to answer any questions we had about the area. Her knowledge made the process very simple and we found a place in no time.
Thank you for your review we are so pleased to hear!
5/5
TrustpilotThank you Xiaoyi
Very quick and responsive agent, she’s been very helpful and considerate.
Hi Hamzah, thank you for great review and sharing your experience with Xiaoyi. We are so glad she was helpful and considerate. Should you require any further assistance we will be happy to help.
1/5
GoogleThis agency does not pay me part of the deposit, 1,700 pounds, despite the fact that lenlord has no claims against me after the check-out. I am contacting lawyers about their dishonest behavior. Beware, they can steal your money!
5/5
TrustpilotSuzan has always provided very…
Suzan has always provided very efficient service and is always reliable, responsive and helpful
Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotTamara Price issupport and cooperation…
Tamara Price issupport and cooperation during our home search. Your assistance was invaluable, and I truly appreciate the time and effort you dedicated to helping me
Hi Erene, we're so happy to read this feedback, thank you for taking the time to leave a review. Should you need anything further, please let Tamara and the team know. Have a great day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons New Homes UK hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
