Chestertons New Homes UK reviews in Kensington and Chelsea

★★★★★ 5/5

Trustpilot

Chestertons experience was great

Chestertons experience was great. Seamless and very helpful team comprising of Abbi, Rosie and Olympia. Couldn’t be more pleased with the choice of properties visited and the process securing a new home!

Mai · 1 May 2024

★★★★★ 5/5

Trustpilot

Mark Kardos

I have been dealing with Mark Kardos for a number of years during the management of our flat in Tachbrook Street. Mark has always provided prompt and relevant advice and has access to a number of contractors who have proved relaible.

Colin · 12 October 2023

★★★★★ 5/5

Trustpilot

Millie Brandon was superb

Millie Brandon was superb, very helpful.

George · 21 August 2022

★★★★★ 5/5

Trustpilot

Matthew from SW Lettings

Matthew has been very helpful with organising our new flat.

Luke · 7 February 2022

★★★★★ 5/5

Trustpilot

RENEWAL OF TENANCY

RENEWAL OF TENANCY. Tamara dealt with the renewal of our Tenancy in a most efficient and professional manner. She kept us informed and we valued her assistance and recommendations.VERONA WEBBER

Verona · 31 May 2024

★★★★★ 5/5

Trustpilot

Great service

We have had great service from Chestertons letting team for years , most recently from Shakil who has been very helpful and responsive . I wouldn’t hesitate to recommend

JT · 14 June 2024

★★★★★ 5/5

Trustpilot

Conor showed us around a few places and…

Conor showed us around a few places and was great to talk to, knew what we were looking for by the end. Thanks again!

Orin · 29 August 2024

★★★★★ 5/5

Trustpilot

A very positive experience

I’ve had a great experience with this letting agency from the initial viewing and getting my offer accepted via Mitch to the move-in coordination with Suzan. Thanks for your help!

Alice · 15 May 2024

★★★★★ 5/5

Trustpilot

Chestertons letting

I've had a great experience with the Chestertons letting dept recently - where they did a really good job, helping ensure the change over between two sets of tenants went as smoothly as possible. Particular praise to Sarah Norton, who was always on hand when needed.

Jamie · 28 April 2023

★★★★★ 5/5

Trustpilot

Stav has been super helpful from start…

Stav has been super helpful from start to finish!

Will · 9 February 2022

★★★★★ 5/5

Trustpilot

Glad found a ideal place before the new…

Glad found a ideal place before the new school start it! Appricate Tamara Price at Chestertons South West letting team who did really helps.No matter what the question is, she will try her best to find the answer in the first time. It is the most trustworthy estate agent I have ever seen.

Jocelyn · 15 August 2022

★★★★★ 5/5

Trustpilot

Thee amazing service in South Ken

I found the team at Chestertons in South Ken to be very efficient, friendly and genuinely nice to deal with. The manager Cory McNally was super helpful in resolving a number of queries I had regarding the tenancy agreement and I would highly recommend using this company. Thanks so much guys. You have been excellent!

Ashi · 12 May 2022

★★★★★ 1/5

Trustpilot

They’ll take your deposit and not return it

Awful company - took my deposit to reserve a flat and wouldn’t return it. Don’t trust them at all. In the process of claiming through courts.

Aneel · 21 July 2024

★★★★★ 5/5

Trustpilot

Great experience

I'm so grateful to Chestertons and in particular to Alhad. It's such a daunting experience to rent a new home especially when big changes are afoot, and to experience the authenticity and understanding that my partner and I experienced from Alhad, made this part of our journey calm, considered and valued.

Jordan · 21 October 2022

★★★★★ 5/5

Trustpilot

Thanks to Katherine Ma

I am very grateful to Katherine Ma, with her help I was able to rent a satisfactory flat. She is a patient and enthusiastic person.

Zhao · 1 August 2024

★★★★★ 5/5

Google

I got a splendid art deco flat with Chestertons, the renting teams is amazing, esp Waad. She is so nice and thoughtful!☺️ A totally pleasant renting experience.

Qiaqia · 26 June 2024

★★★★★ 4/5

Trustpilot

efficient, knowledgeable and helpful

As an inexperienced landlord, I found Marine Signoret to be both knowledgeable and helpful when contacted. - And extremely efficient too

Christine · 1 October 2024

★★★★★ 4/5

Trustpilot

Agent has been prompt to reply to…

Agent has been prompt to reply to emails.

Jenny · 10 February 2022

★★★★★ 2/5

Trustpilot

No show at scheduled appointment + did not respond to calls

Did not show up or answer calls at the time of scheduled appointment after having confirmed multiple times prior by email and phone.Edit - subsequently called 1 hour after missing the scheduled appointment to apologize and offer an explanation - which is better than no response at all.

Shan · 17 January 2023

★★★★★ 5/5

Trustpilot

Very friendly and capable team that…

Very friendly and capable team that gets things done. I am really pleased with the service.

Suzy · 13 December 2024

★★★★★ 5/5

Trustpilot

safety compliance team

Ellie Z, Hanna, Faith, Colette , Natasha E and Samira are all a great safety compliance team at Chesterton's. they are all super efficient and thorough when instructing and checking various electrical tests/jobs. Love working with them all!

Lily · 27 October 2023

★★★★★ 5/5

Trustpilot

Davide Frongia and Tsion Tesefay…

Davide Frongia and Tsion Tesefay handled the contract renewal and rent increase for my flat in a prompt and efficient manner. I am pleased with the outcome.

Mark · 24 August 2025

★★★★★ 5/5

Trustpilot

Much more confident.

After having received pretty poor management in the past, I feel much more confident with Preya looking after my property. She deals with issues swiftly and competently and aims to make the experience as stress free as possible.

Vanessa · 21 October 2023

★★★★★ 5/5

Trustpilot

Thanks a lot for amazing guidances…

Thanks a lot for amazing guidances provided by Katherine Ma. I rented a good apartment through Chestertons and I’m really satisfied with services here.

Fred · 1 August 2024