Trusted Agent profile · Kensington and Chelsea
★★★★★
2,228 reviews across 2 platforms
31 Lowndes Street, Knightsbridge, SW1X 9HX, Kensington and Chelsea, SW1X 9HX
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 31 Lowndes Street, is rated 4.5 out of 5 across 2,228 reviews on two platforms, including 82 Google reviews rated 4.6.
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Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotJessica Wilson facilitated a very…
Jessica Wilson facilitated a very smooth transition to our new home in Barnes with a seamless process from offer agreed to move in. Jessica couldn’t have been more helpful.
Hi Conor, thank you for your feedback! We're happy to read that Jessica made the process from offer agreed to move-in an easy one. Enjoy your new home and if you need anything else, please do get in touch.
5/5
TrustpilotGreat experience working with Rosie…
Great experience working with Rosie Mummery! She reached out to me about a flat she thought I'd like... I just moved in this weekend :)
Thank you for your review and congratulations on your new home Nicole. Wishing you all the best!
5/5
TrustpilotCouldn’t recommend more!
Super professional experience with Conor Bunn - would recommend him to anyone!
Hi Meghan, thank you for taking the time to leave a review for Conor, he'll be delighted to see this. Wishing you all the best!
5/5
TrustpilotTamara and the Chestertons team were a…
Tamara and the Chestertons team were a great help during our move! Going above and beyond to get the deal across the line. Extremely happy with the service!
Hi Harry, congrats on the move and your new home! Should you need anything further, please do not hesitate to reach out to Tamara and the team. Best wishes!
5/5
TrustpilotI have been using JP for a number of…
I have been using JP for a number of years now and they are reliable and responsive. Suzan, Chris and the lettings team all do a good job
Dear Beth,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We look forward to continuing to work with you.
5/5
TrustpilotI have been a client at Chestertons…
I have been a client at Chestertons ever since 2007, and they have always maintained a high level of efficiency, excellence, and professionalism. In other words, they get the job done.
Long-standing relationships are at the heart of what we do at Chestertons, thank you for trusting us all these years - we hope to continue working with you for many more! Best wishes
5/5
TrustpilotZosia handled my tenant renewal…
Zosia handled my tenant renewal brilliantly - continued communication and advice on the market really helped the process run smoothly
Dear Liz,Thank you for your 5* review of the recent service you received from our James Pendleton Renewals team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotMews rental
Chestertons have rented my Mews house out for over five years and I have been very impressed by the quick and efficient management offered by Mark Kardos.
Hi Tom, thank you for letting your property through us for the past five years and for your kind words around Mark - it's been a pleasure!
5/5
TrustpilotIt was helpful to have good property…
It was helpful to have good property and housekeeping services during the rental!
Hi Junfeng, thank you for your feedback, we really appreciate you letting us know. If you need any future assistance, please let us know. Best wishes!
5/5
TrustpilotEfficient service
Ellie Zambakides recently contacted me about a PAT review at my flat. She organised it promptly and without fuss and I now have the report. Excellent.
Thanks Gareth!
5/5
Trustpilot5 Star for Christie who was always very…
5 Star for Christie who was always very responsive, took the necessary actions timely and followed-up on them.
5/5
Trustpilotgood service for apartment 17
Overall good, also thanks for Xiaoyi's support on sorting out the bill issues
Hi Yanghe, thanks for the great review. Should you need any further assistance, we will be happy to help.
5/5
TrustpilotSuzan Salih Feedback
Suzan Salih always super responsive, excellent customer service and friendly! Keep up the great work. Thank you!Will Q
Dear Will,Thank you for taking the time to inform us of the positive experience you have recently had with our team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.
5/5
TrustpilotSmooth and clear process
Smooth and clear process. Suzan Salih in particular was really helpful :)
Dear Sophie,Thank you for your 5* review of the recent service you received from our Lettings Department. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Phoebe McKay
5/5
TrustpilotTenancy renewal
Pa-Reis McAllister from Chesterton's tenancy renewed our tenancy and liased with the tenant and made the process simple and straightforward 👍
Hi Azhar,Thank you for taking the time to write a review. I'm glad you had a great experience with Chestertons and we hope you have a wonderful 2024!
5/5
TrustpilotTamara Price from Chestertons South…
Tamara Price from Chestertons South West lettings has gone above and beyond to help us move into our rented flat. She has been extremely diligent and helpful, and guided us through the whole process, keeping us updated every step of the process. Thank you so much!!
Your feedback is highly important to us, and allows potential clients to make a fair judgement when deciding whether to use Chestertons as their agent. Thank you for taking the time to post a review.
5/5
TrustpilotVery adaptable and professional
Very adaptable and professional service. This could not have happened without Martins. Since day one, he delivered. From waiting for us the first day to deliver the keys late at night, to being always accessible and ready.
Thank you so much for your feedback Alvaro, we're delighted to hear Martins was on hand from start to finish. Wishing you all the best in your new home!
5/5
TrustpilotChestertons South West Lettings, Jasmine
Incredibly positive experience with Chestertons, and specifically Jasmine. Nothing was too much trouble and she was always on hand to help with any issues, no matter what time, even after we had moved in. Prompt replies, excellent communication and very professional and kind.
Thank you for the 5 stars!
5/5
TrustpilotA Very Happy Landlord
Jasmine was very constructive, friendly and extremely helpful, especially communicating between us-the landlords, and the prospective tenants. All the details were promptly given and any problems encountered were quickly sorted.
5/5
TrustpilotI had a great experience with Amanda…
I had a great experience with Amanda Goodman through a tenancy swap. Highly recommend!
Hi Angus, thank you for taking the time to leave a review for Amanda and we're happy to see that everything went smoothly during the tenancy swap. Should you need anything else, please do let us know.
5/5
TrustpilotSumyee the best negotiator I’ve ever met
Sumyee did an excellent job for our viewing and arranging a contract in this flat. Her full of kindness and considerate attitude made us to relieve and make sure to get this flat as our home.
Hi 안세환, thank you so much for leaving a review, Sumyee will be delighted to hear this! Wishing you all the happiness in your new home and for 2023!
5/5
TrustpilotI have been using Chestertons for a…
I have been using Chestertons for a number of years now and I am extremely pleased with the service that they offer. They are extremely professional and very informative. I would highly recommend them to anyone who is looking to rent or equally buy. Ruth Mandeville
Thank you for the wonderful review
5/5
TrustpilotVery helpful and professional service.
Hi there, thank you for your feedback, we really appreciate it. Should you need any further assistance, please do let us know. Best wishes!
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