Trusted Agent profile · Kensington and Chelsea
★★★★★
2,228 reviews across 2 platforms
31 Lowndes Street, Knightsbridge, SW1X 9HX, Kensington and Chelsea, SW1X 9HX
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 31 Lowndes Street, is rated 4.5 out of 5 across 2,228 reviews on two platforms, including 82 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Chestertons Knightsbridge & Belgravia hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotI was desperate for a flat in the area…
I was desperate for a flat in the area I wanted and within the budget I had. Nishaad helped me find the flat I wanted within days and he was very very helpful. Additionally, he always replies to messages even if it’s not within his working hours.
We are so pleased to hear this! Thank you for sharing.
5/5
TrustpilotChesterton South West Lettings - Kate
Finding a house and moving is stressful - particularly during lockdown. Kate was a pleasure to deal with. Always friendly, responsive & professional. She helped as much as she could, and we appreciated it.
5/5
TrustpilotThank you so much for Jenny's…
Thank you so much for Jenny's professional and sound service. She understood my needs and matched the deal as soon as possible. She is excellent on negotiation and execution with different parties. I will definitely consider to use her service again if I buy a second house.
Thank you for sharing your experience with Chestertons!
5/5
TrustpilotChestertons
I very good experience all round with Niema Latif at Chestertons Renwals department. Thanks for all your help and handholding Niema.
Hi Sarah, thank you for leaving such a positive review. We're happy to hear that Niema guided you through the process. Should you ever need any further help, please feel free to get back in touch!
5/5
TrustpilotNiema Latif from Chestertons provided…
Niema Latif from Chestertons provided and excellent service renewing my tenancy. I highly recommend Chestertons.
Hi Zoltan, thank you for the great review. We are so glad Niema provided excellent service. Thank you for the recommendation, should you need anything else we will be happy to help.
5/5
TrustpilotI had an incredible and seamless…
I had an incredible and seamless experience with chestersons especially with Dawn Cunningham. Even though I wasn’t in town, she went out of her way to make the whole process seamless and comfortable. She’s been incredible with all questions and problems I’ve had.
Thank you for leaving your review! We are so pleased to hear this.
1/5
TrustpilotAwful company
Awful company. Wouldn’t return my deposit. Avoid !!
Hi Shane, we're sorry to see you have left this review. In order for us to investigate this further, you should receive an email from Trustpilot asking for more details. As soon as we receive these, we will happily look into the situation for you.
5/5
TrustpilotRental Search
Had a great experience with Chestersons thanks to the help of Juliette Dartois.
Hi Liam, this is wonderful to hear. Thank you for sharing your experience with Juliette and we wish you all the best!
1/5
GoogleTheir service is terrible; they lack respect and proper customer treatment! The worst real estate company I've ever dealt with.
Hi Aisha, Thank you for taking the time to leave this review. We're very sorry to hear about your unsatisfactory experience with Chestertons. Please do email social@chestertons.co.uk with your full name and property details so we can investigate this matter appropriately. Many thanks, Chestertons
5/5
TrustpilotGive Lauren Christy a promotion!
Lauren Christy @ the S. Ken office helped us find our dream flat. We had a particular flat in mind and she was very professional and rigorous throughout our (long) search. Her passion for the industry and helping people really shun through. Thanks again, Lauren!
Thank you for your review Michael! We are so pleased to hear of your positive experience with Chestertons.
1/5
TrustpilotVery bad service from the property…
Very bad service from the property manager, Angelina Malinina.
Hi Gerda, thank you for your feedback. We understand you’ve had a chance to speak with Angelina over the phone and she's working to address and resolve the issues you raised and is committed to improving the communication going forward. Your experience matters to us and we’re here to ensure we get it right.
5/5
TrustpilotJoyce Pau…
Joyce has recently taken over managing our property. She quickly grasped what work was needed, liaised with the tenants and arranged for workmen to be engaged.Well done.
This is amazing to hear Sarah, thank you for taking the time to provide this feedback. Feel free to reach out to Joyce and the team if you need anything else!
5/5
TrustpilotDelight to deal with
Chestertons and Tamara Price have been amazing in the search for a tenancy. Extremely responsive and transparent throughout the entire process. Easily one of the best Agents I’ve dealt with.
Hi Edward, thank you so much for your feedback. We're happy to hear Tamara and the Battersea team assisted you with your recent tenancy search! Should you need any future help, please feel free to reach out. Best wishes!
5/5
TrustpilotArsida was 10/10
Arsida at Chestertons went above and beyond to help us get into our new place so quickly, despite many issues she persisted and thanks to her efforts we are very happy with our new home! :)
Hi Adam, congratulations on your new home! We're happy to hear Arsida assisted you so quickly, despite some issues that may have popped up. Wishing you all the best!
5/5
TrustpilotRenewal process smooth as ever with…
Renewal process smooth as ever with Niema . Thank you !
5/5
TrustpilotWe have dealt with this particular…
We have dealt with this particular Chestertons branch for 12 years now, and in all that time have had no reason for complaint. Any queries have been dealt with promptly and efficiently.
Thank you so much for the 5 star review, here's to another 12 years!
5/5
TrustpilotRecommend Charlie (SW lettings)
Charlie from the lettings team (SW) is an absolute star. He was always responsive and available to talk and guided us through the whole process, from the initial viewing right through to key pickup. The Chestertons letting process is slick and cost effective too. I would definitely recommend!
Charlie will be very happy when reading this - thank you for your feedback!
5/5
TrustpilotMy past experiences with Chesterton has…
My past experiences with Chesterton has been positive and rest assured. I was taken care of by your steamed team.The staff need to be praised for taking care of each client individually.
5/5
TrustpilotMy wife and I had a great experience…
My wife and I had a great experience with Chestertons, specially with Imogen. She was truly prompt with our viewing requests and made us feel comfortable. I will definitely recommend Chestertons.
5/5
TrustpilotAbsolute pleasure!
Working with Chestertons has been an absolute pleasure! As as inventory company, our job can be very time critical when it comes to timings, Sarah, Madi and the rest of the team are always efficient. We look forward to continuing working together in the future!
Thank you for sharing! We are so pleased to hear this.
5/5
TrustpilotMatthew from SW Lettings
Matthew was helpful, friendly and clear from our first meeting to the handover. I would recommend Chestertons lettings and am very happy with the help and guidance Matthew and the team provided
5/5
TrustpilotUsed Chestertons for a number of years…
Used Chestertons for a number of years to rent our Property in E14, responsive and good service - Shakil Khan particularly helpful on the Property Management side.
Thanks Dave - we've shared your review with Shakil :)
5/5
TrustpilotI had a great experience working with…
I had a great experience working with Niema Latif. She was professional, responsive, and made the entire process smooth and efficient. I really appreciated her clear communication and support. Highly recommend her services!
5/5
TrustpilotHighly recommend for lettings
Highly recommend for lettings. As a Landlord of a residential flat in Balham, I have used the JP team for many years now to find my tenants and they have always acted professionally and promptly. A pleasure to work with.
Dear Emma,Thank you for your 5* review of the service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us and for your continued support.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
