Chestertons Kensington reviews in Kensington and Chelsea

★★★★★ 5/5

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The Chestertons team did a fantastic…

The Chestertons team did a fantastic job advising us through the sale of our flat. Since the first visit, Sabatino provided insightful advice regarding valuation and believed in the potential of the property. Alasdair and the sales team worked tirelessly to find potential buyers and we ended up receiving multiple offers on the property. We achieved completion last month and couldn’t recommend them highly enough.

ZAIRA · 16 July 2024

★★★★★ 5/5

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I had the pleasure of using Tamara…

I had the pleasure of using Tamara Price at Chestertons South West lettings. Tamara was really efficient at sending across the offer form to us so we could put in our offer ASAP. Tamara was friendly and Informative over the phone and answered all of my questions. Thank you Tamara!

Sarah · 2 September 2021

★★★★★ 5/5

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Very Good 😊

Suzan Salih was a pleasure to work with and made the transition into our new flat seamless. The communication was excellent!

Bella · 30 April 2024

★★★★★ 5/5

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Chestertons South West Lettings- Kate

Throughout our entire renting process, from placing our offer on the property to having moved in, Kate Bennett has been endlessly supportive and helpful with every query we have had, making this move as smooth and easy as possible and continues to do so as we settle into the property.

Ross · 20 August 2021

★★★★★ 5/5

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Conor Bunn

Conor Bunn has been very responsive, professional and helpful throughout our house buying journey!

Ben · 30 August 2024

★★★★★ 5/5

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Thank you Niema Latif

I am very pleased with the help we got from our tenancy consultant, Niema Latif, who was very helpful, kind and professional and helped us get everything needed done with reassurance in a quick time. We appreciated that we could trust the process and Niema, knowing we were in good hands. Thank you!

CG · 13 January 2025

★★★★★ 5/5

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Great agents

Hands down the best agents in SW6. Conor is a pleasure to work with

Oliver · 29 August 2024

★★★★★ 5/5

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Rang up to ask many questions as I am a…

Rang up to ask many questions as I am a first time renter and Millie Brandon was nothing but a fantastic help, managed to help me get all the information I needed and couldn't of asked for a better person to speak to!

Danny · 17 August 2022

★★★★★ 5/5

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A TOP PROPERTY MANAGER

Risida Geeganage is the best !

Donald · 22 December 2025

★★★★★ 5/5

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I would especially like to thank James

I would especially like to thank James. As my first point of contact, he's always been very helpful and proactive. All my emails were replied promptly, showing commitment and genuine interest in the costumer.

Silvio · 22 June 2023

★★★★★ 5/5

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I’d like to acknowledge the services of Mr Sam Philips

I’d like to acknowledge the professional service afforded to us as renters in Battersea for 2 years by Pendletons Property Manager Mr Samual Philips. He was very responsive to any/all queries we had and arranged quick answers/solutions to us with knowledge, expertise and efficiency. Every tenant should be so fortunate to have a Mr Sam Philips as their rental property manager!

Paul · 9 September 2024

★★★★★ 5/5

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I have always received a reliable and good service.

I have always received a good service from from Chestertons. They are accurate, very user friendly and helpful. They are also very reliable and pleasant to deal with. The only reason we are not using them in the immediate future is that we are selling the property that they managed. If they were in Leeds where we are buying I would not even consider anybody else. We’re had a very good experience throughout our relationship with Chestertons.

Paul · 27 October 2023

★★★★★ 1/5

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First time I leave a bad review.. horrible!

First time I leave a bad review at a business but we are shocked at the level of service. We had made an offer for a family home of 5bedrooms and it was accepted by the landlord among other offers as he liked our profile (Respected professionals). 30 min later at 8pm we thanked the agent Milan for the news and we asked two questions by email. Literally the next day at 9am Milan called us to tell us that it is red flag that we have not yet registered at the website (without having responded to our email with our questions)then him and his manager Eleonore rushed us to wire the money immediately. We only had requested to view the property a second time as we only viewed it for 10 minutes and potentially to speak to previous tenants which was in our initial offer. We have rented properties for many years and we have excellent references, we were never treated with such disrespect. Even after we communicated our concerns, they did not apologise, tried to turn this around and say that they didn't respond to our email because it was late at night, and still had the audacity to call us at 9am to claim we are the red flag. We ended up pulling our offer as we wouldn't want the property to be managed by them. Really a shame as we loved the house!Be aware as a tenant but also a landlord!

Io · 11 August 2023

★★★★★ 1/5

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Chestertons Fulham misrepresented my…

Chestertons Fulham misrepresented my property for client who was rented from abroad which leaded him to end contract early. They never helped me to deal with this difficult situation. They have never replied my formal complaint. Further they promised to find for me another tenant, however they removed my property from advertisement without informing me, simply to punish me for complaining. I wouldn’t recommend this agency, poor management, no complaint handling. They taking money and go, If there is a problem they simply ignoring you. Totally disorganised, left hand doesn’t know what right hand doing.What is interesting, that now after that review I received email from customer service that they submitted my complaint to the same director of Fulham office who I complaint about to deal with my complaint. This is really a joke! Chestertons head management management simply doesn’t care.

Anna · 11 August 2023

★★★★★ 5/5

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Tamara Price has been great throughout…

Tamara Price has been great throughout our whole application and has taken the time to go through our application with us which is very rare from my experience. Overall great experience

Sam · 5 September 2023

★★★★★ 5/5

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Great personal experience

Dawn was a pleasure to work with. She really took the time to get to know me and understand my requirements and search criteria. Eventually, I was able to find what I was looking for and place an offer. Great to work with Chestertons, and thanks Dawn!

Mr · 19 January 2022

★★★★★ 5/5

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Leusa and her team did an excellent job…

Leusa and her team did an excellent job in securing an ideal tenant. A big thank you to Chestertons.

Thomas · 24 May 2024

★★★★★ 5/5

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Great Lettings Team!

I have been a client of Chestertons for many years. The Lettings Team were fantastic as always in recently securing a large number of potential tenants, incredibly quickly. I'm very grateful to them (in particular Eleonora, Madi and Sarah) for their hard work and friendly, professional service.

T · 14 January 2022

★★★★★ 5/5

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Cynthia - Chestertons

I had the pleasure of dealing with Cynthia recently while searching for a rental property. She was most enthusiastic, helpful, informative, flexible and proactive in quickly closing out the formalities. I would recommend Cynthia to anyone looking to rent a property in the area. A delight to deal with.

Michael · 6 September 2021

★★★★★ 5/5

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Property management on point

I’ve been renting with Chestertons since 2019. The latest consultant following the property we are living is just magnifique. He’s very professional and reliable. I can definitely count on him. Thank you Jonathan

Massimo · 6 July 2023

★★★★★ 5/5

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Great service

Xiaoyi is always very helpful and responsive with any queries I have. Very much appreciated!

Rosie · 28 July 2024

★★★★★ 5/5

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Professional, responsive and friendly

Nishaad is very professional and friendly. He has shown great capacities to adapt to his clients needs and always finds solution to satisfy his clients. Nishaad is also very responsive and has great communication skills. I recommend you to deal with him for any property search.

Camélia · 14 February 2022

★★★★★ 1/5

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I had an absolutely nightmarish…

I had an absolutely nightmarish experience with Chestertons. Their lack of professionalism and utter disregard for tenants' rights were shocking.Firstly, when I reached out to discuss the proposed deposit deductions, they simply ignored my emails, leaving me in the dark about their unjust claims.To make matters worse, my deposit was not even registered correctly. Despite their legal obligation to protect tenants' deposits, they failed to comply with the necessary regulations, leaving me with little recourse for my rights as a tenant.Their overall communication and responsiveness were abysmal, leaving me feeling undervalued and frustrated throughout the entire process.I strongly advise anyone considering renting from [Agency Name] to think twice. This has been, without a doubt, the worst property agency experience of my life, and I wouldn't wish it upon anyone else.

Karolina · 26 July 2023

★★★★★ 5/5

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Preya was always very responsive and…

Preya was always very responsive and supportive during the time of her managing my flat. I would highly recommend her to other tenants looked after by Chestertons.

Julia · 28 November 2023