Atkinson Stilgoe Kenilworth reviews

★★★★★ 5/5

Google

Huge thanks to Kiyaa and Richard for the helping us secure buyers for both our properties (no easy feat!) and for the wrap around service as we embark on what is (hopefully) over last move. Kiyaa’s friendly professionalism and personal touch, going that extra mile with a warm smile has made for a smooth journey so far. Here’s to the last leg! Best Wishes Dinesh & Sheetal

Dinesh · 14 October 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Kiya at Atkinson Stilgoe, Kenilworth while purchasing our new home, and we couldn't be happier with the experience. Kiya displayed exceptional professionalism throughout the entire process, combined with great interpersonal skills that made every interaction just really easy and enjoyable. Kiya was friendly, approachable, and could tell was genuinely invested in helping us get our perfect home! It was a real pleasure to do business with Kiya and I highly recommend her to anyone looking for an estate agent!

Lyndsey · 16 November 2024

★★★★★ 5/5

Google

I recently bought a house as a first time buyer with Atkinson Stilgoe and had a very good experience with them. Kiyaa was great at dealing with any queries/ issues I had and they made the process as smooth as possible .

P · 14 January 2026

★★★★★ 5/5

Google

Just completed on my new house. Kiyaa was great from start to finish. Keeping me informed every step of the process and helping me through it as it’s the first time buying my own place. Can highly recommend.

Hayley · 14 January 2026

★★★★★ 5/5

Google

I had the pleasure of viewing a home in Kenilworth today, and I was genuinely impressed. The property was beautifully maintained, with thoughtful details that showed real pride of ownership. From the curb appeal to the interior finishes, everything felt warm, inviting, and move-in ready. The layout was well-designed, with plenty of natural light and functional space. The viewing itself was smooth and well-organized. KIYAA was knowledgeable and welcoming, giving me the space to explore while also being available for questions. This home left a strong impression on me, and I can easily see it becoming a dream Home. Thanks again Kiyaa for this wonderful experience!!!

Carlos · 14 July 2025

★★★★★ 1/5

Google

Ineffective and uncommunicative estate agents whose inefficiency cost us an extra £1200. Just sold a house via Atkinson Stilgoe (AS) - Kenilworth. Would recommend avoiding their services. AS are focused on getting the instruction and selling Connells related services; then they will leave you to it for the rest of the process and hope for the best. Initially viewings were slow and there was no evidence of a proactive approach to marketing. After a price reduction we eventually received an offer, which was less than asking price - we went with this due to time pressures and because we were told no chain was involved. From here until completion our experience was poor and only went further down hill. There is no dedicated member of staff to progress the sale and thus it is entirely up to the vendor to move things along. Also in our experience members of staff at AS are laissez-faire and on a number of occasions we were told that they are only there to 'pass messages along'. We discovered close to the point of exchange that there was in fact a chain beneath us, despite what we had originally been told, which elongated and complicated the process. In the end we completed at 5pm and incurred additional removals fees of £1200 because no-one at the AS branch had managed the chain and they did not have a grip on the situation. Indeed until we called them on the day of completion we had heard nothing from them about the arrangements for depositing keys etc. Overall, there is no recognition among the sales team at AS that the vendor is the fee-paying client who expects more customer service than simply listing property on a website. For this reason we would not recommend selling your house through AS Kenilworth.NegativeResponsiveness

Nick · 27 August 2022

★★★★★ 5/5

Google

Kiyaa has been wonderful to work with! Always super responsive, friendly, and knowledgeable!

Janelle · 14 October 2025

★★★★★ 5/5

Google

Heather Stephen and the team did an amazing job selling our house, and supporting us with our new purchase. They were always on hand to answer calls, emails, and were with us every step of the way. Thank you

Lisa · 18 September 2024

★★★★★ 5/5

Google

With the excellent service from Steve (our mortgage adviser) and other staff at AS, we managed to buy our first house in Kenilworth. The staff at AS, especially Steve, is very professional and helpful. They alwasy response to our queires …

Chao · 14 April 2024

★★★★★ 5/5

Google

We have had brilliant service so far for viewing properties to buy. Sales negotiator Tierney Laurence has been extremely supportive and pro active. Overall excellent experience so far..

Namrata · 16 April 2024

★★★★★ 5/5

Google

We just bought our first house through Atkins Stilgoe Kenilworth Branch (Ruth’s team)! Everyone was so friendly cooperative and responsive. From viewing to mortgage advisors and solicitors, everything was marvellously handled by Jacob, Steve, Ruth, Jo and other team members who I spoke very often to! What a wonderful team you are! Everything was very smooth and transparent. I was never turned down from any information, they acted very kindly and did everything possible to make process easier for us. Very well done you all! We are so happy with you/ your team including the service you suggested us ( in house mortgage advisor & solicitors) you all never stepped back and did everything to support us. We LOVE YOU! Highly HIGHLY RECOMMENDED! Please use them and follow their advise they are the best team I have done business with! I have been already recommending my friends & family. Maria & RodolphoPositiveResponsiveness, Quality, Professionalism, Value

Maria · 27 August 2022

★★★★★ 5/5

Google

We were so happy with our experience! A special thanks to Tierney Lawrence and Heather Broome for coordinating several viewings and helping the purchase progress smoothly!

Sophie · 16 April 2024

★★★★★ 5/5

Google

To all at Atkinson and Stilgoe, Kenilworth Branch, (Beth, Steve and Jacob). My wife and I would very much like to extend our sincere thanks and appreciation for all the work you all performed in the sale of property. However, we would like to make a special thank you to Beth and Jacob, who worked extremely hard in achieving all, in fact, more than we expected, starting with a great valuation, followed with very good property presentation and marketing, so resulting with the correct prospective buyers, this was very well supported with detailed feedback of the viewings and regular new updates. In fact, you could honestly say; “they worked their little Soxs off!” Yes, we would highly recommend the Atkinson and Stilgoe Kenilworth team to family, friends and anyone who was ask us. Thanks again…..P & J +”S”, Kenilworth. Aug 2020.PositiveQuality, Professionalism, Value

Peter · 27 August 2021

★★★★★ 5/5

Google

Everyone has been super. Kyiaa deserves a special mention however, determined, supportive and hardworking - thank you for all your help with my sale

Kally · 14 October 2025

★★★★★ 5/5

Google

The staff at Atkinson Stilgoe have always been friendly and professional. We have used Steve three times now for mortgage support which has been very valuable- he has been able to offer impartial advice and help us to better understand mortgages etc. Which has helped us to not only get the best deals when remortgaging but to get the mortgage which is best for us. We have just sold our house with AS thanks to Jacob and the team who got us lots and lots of viewings on our home and drummed up a lot of interest over the few weeks that it was on the market. We have also viewed homes with them and again were very happy with the service that we received especially from Lucy. Beth was always super helpful throughout our selling/viewing journey and always very kind and patient :)

Charlotte · 7 July 2020

★★★★★ 5/5

Google

I recently had the pleasure of working with Kiya at Atkinson Stilgoe, Kenilworth while purchasing our new home, and we couldn't be happier with the experience. Kiya displayed exceptional professionalism throughout the entire process, …

Lyndsey · 14 April 2025

★★★★★ 1/5

Google

Why is there not an option to choose NO STARS.? I have sold many houses through many different agents over the past 30 years. Atkinson Stilgoe (Connells) Kenilworth have been the worst to deal with, by a huge margin. Time restricts me in telling you how inept they are. It took them weeks to put the house on the market. We paid extra to have a professional brochure but ended up rewriting the text and taking the photographs ourselves. Even after three attempts floor plans were not drawn correctly. Calls not returned, etc etc useless!!!! AVOID. Now they are trying to sue us,so I am saving the best for the Court.

Anthony · 8 July 2016

★★★★★ 5/5

Google

My husband and I were property searching in the area for a few months. Jamie was really helpful, he took the time to find out exactly what we were looking for and kept in touch the whole time, whenever properties came onto his radar that he thought might be right for us. We really appreciated all of his hard work.

Ivana · 9 November 2022

★★★★★ 5/5

Google

Excellent service from this very professional team. They did all they could to make the process run smoothly, and always on the end of the phone for my hundreds of questions! Would highly recommend Anna , Jamie and Zeph to sell your house and assist you through what can be a very stressful time.

Mandy · 14 April 2023

★★★★★ 5/5

Google

Very happy with the team at Atkinson Stilgoe who helped me buy a new home. Kiya in particular was always happy to help with viewings at short notice and Stephen gave good financial advice. Highly recommended.

Roger · 27 January 2025

★★★★★ 5/5

Google

Indeed, many thanks for making it to happen. It's been pleasure to working with you. I have been on the search for my first property. I wish you from bottom of my heart, and I appreciate your good work you put on my case. I would highly recommend my colleagues and friends.

Tharo · 16 April 2024

★★★★★ 5/5

Google

Very professional all went very smoothly thoroughly recommend the kenilworth branch

Julie · 14 October 2025

★★★★★ 5/5

Google

Although I decided not to put my property on the market, I was so impressed with the exceptional service at Atkinson Stilgoe that I just had to leave them a review. Anna and Jamie were so helpful and accommodating. I will be recommending them to everyone!

Laura · 16 June 2023

★★★★★ 5/5

Google

Very happy with the service we received! Heather was looking after us from the beginning and was always quick to respond, answered any queries we had and nothing was too much to ask. So friendly and understanding! Thank you Heather and the rest of the team at Balsall Common, you’ve been wonderful!PositiveResponsiveness, Quality, Professionalism

Gemma · 27 August 2022