Mint Homes Kendal reviews

★★★★★ 5/5

Google

We recently used this company to market our rental property in Kendal and to find a suitable tenant, and I honestly cannot recommend them highly enough. From start to finish, Helen and her team were absolutely outstanding. They are incredibly knowledgeable, professional, approachable and always prompt in responding to any questions we had. Nothing was ever too much trouble, and we felt completely supported throughout the entire process. What really sets them apart is their clear focus on residential lettings. Knowing that our rental property was their number one priority gave us huge peace of mind. Every viewing was accompanied, communication was excellent, and we were kept fully informed at every stage. Their pricing structure is transparent and lettings service instruction form ensured they fully understood our needs as landlords and matched us with exactly the right tenant. Thanks to their expertise and careful tenant matching process, we now have the perfect tenant in place and couldn’t be happier. If you are a landlord in Kendal looking for a professional, efficient and genuinely caring lettings team, I would not hesitate to recommend Helen and her team. An excellent service from beginning to end, a huge thank you from us.

Lucy · 15 March 2026

★★★★★ 5/5

Google

Can't thank Mint homes enough for getting us our absolute dream rental property ❤️we are blown away by just how incredible this house is, and still can't quite believe it is ours. It is a fairy tale house, the absolute house of our dreams. We can see ourselves here for many many years and are so in love with it already and have mint homes to thank for that. Even though I asked 101 questions and pestered about dates and for a decision, mint homes always replied fully to me and in a friendly and professional manner (apologies for all the questions and pestering😂🙈). I'm so glad we put our heart and soul into applying for this house as it is truelly the best thing that's ever happened to us🥰all of the mint homes team have been fab and prompt. Particularly after we moved in and had minor problems to report, mint homes had already arranged maintance guys to come and sort the little issues within 24-48 hours which is very impressive and makes us feel very secure for any future issues! Fastest maintenance service we've ever had. Moving is always a stressful time and when we knew in our hearts we were applying for our dream property, a lot was on the line but mint homes truelly delivered and we honestly feel like the luckiest tenants to be renting this stunning place. Thank you everyone!

Jess · 15 January 2026

★★★★★ 5/5

Google

I don’t even know where to start, as a 21 year old who was looking to rent a property ready for the arrival of my baby I had so many worries. I had absolutely no luck in any other estate agents with viewings, nobody gave me a chance (understandable as I am only 21), the first house I’d applied to view with mint homes straight away they gave me an opportunity to view it! They made everything so clear and understandable, I viewed the property and fell in love straight away, the estate agent was so kind and helpful in the viewing and told me how to apply if I was interested. I applied for the property and straight away was given the opportunity to give relevant information so they could decide if renting there was right for me. Everything went brilliantly! Next thing I know I was planning a date to pick up the keys! Upon collecting the keys I asked for advice on which service to use to pay water and electricity bills etc and they helped! I was given a new home package full of goodies, vouchers and advice on bills. There was no reason they did this other than kindness. After such a nightmare looking for homes and no look, finding this estate agent I could honestly cry I feel so lucky. Thank you Mint homes for helping me find a beautiful home and Thankyou for the numerous updates and advice. I couldn’t be happier and would recommend mint homes in a heartbeat❤️ Thank you again for everything❤️ Georgia Kearsley

Georgia · 15 November 2025

★★★★★ 5/5

Google

We have just moved into a wonderful house in a perfect location and all done with the professional expertise, and caring help and advice of that First Class Agent, Mint Homes in Kendal. They guided us through the documentation with patience and understanding of the legal procedures, and explained everything making the whole process a stress free venture. A very nice gesture was the 'Welcome to your New Home' box which was a heartwarming gift from all the team. Would I use Mint Homes again? Absolutely!

Allan · 15 March 2026

★★★★★ 5/5

Google

We are absolutely delighted with our home. Mint Homes have been fantastic from start to finish. Communication was always prompt and clear, and the customer care has been outstanding throughout. The team were friendly, professional, and always happy to help, making the whole process smooth and stress-free. We have now settled in and couldn’t be happier. We would highly recommend Mint Homes to anyone looking for a place to call a home. It's Mint Homes or nothing else. Thank you again! Fred and Linda

Fred · 15 March 2026

★★★★★ 5/5

Google

We had a fantastic experience using Mint Homes over the past year. They managed our rental property efficiently and professionally, keeping us informed every step of the way. They found us a great tenant and made the whole process smooth and stress-free. The team were always friendly, responsive, and easy to deal with, which made a big difference. We wouldn’t hesitate to recommend them as a company and will definitely use their services again in the future if needed. Many thanks ☺️

Amy · 15 March 2026

★★★★★ 5/5

Google

I have been a client of Mint Homes for over 10 years, and I cannot recommend them highly enough. Throughout all this time, their service has been consistently excellent. The team are truly wonderful, always professional, responsive, and genuinely helpful. They have always treated me with kindness and respect, and any queries or concerns were handled promptly and efficiently. It gave me great peace of mind knowing I could rely on them completely. It’s rare to find such dedication and continuity in service, and Mint Homes have exceeded my expectations time and time again. I am very grateful for their support over the years and would wholeheartedly recommend them to anyone looking for a trustworthy and caring rental agency. Thank you for everything, Rox 💗

Inameapril · 15 March 2026

★★★★★ 5/5

Google

Mint Homes are quite simply the best letting agents around. They manage my property with complete professionalism, handling any issues efficiently and proactively. Communication is clear, friendly and timely, problems are dealt with quickly, and I have total confidence that my property is well looked after. Everyone I've dealt with in their team is great - so I'd highly recommend them to any landlord looking for a stress-free, reliable service.

Ailie · 15 March 2026

★★★★★ 5/5

Google

We cannot fault MInt Homes, for their support and care of both tenant and landlord over the years. We have been kept well informed and had prompt replies to any queries, and are always pleasant polite and helpful.

Janet · 15 March 2026

★★★★★ 5/5

Google

Absolutely fantastic agency, me and my partner have been with them for 7 years all together and they always go above and beyond to make sure any problems are resolved in a timely manner. I would recommend them to anyone that is looking to find a great letting agency that have staff that are absolutely 💯 percent friendly and understanding. Keep up the fantastic work lady's

Amy · 28 May 2025

★★★★★ 5/5

Google

Very swift, professional and excellent services. It's been Mint Homes since we moved to Kendal and we have had no regrets choosing them as our lettings agency. I will 💯% recommend 👍 …

AKOSUA · 15 March 2026

★★★★★ 5/5

Google

Prompt and professional service. Sean and his team mate replaced our roof unit within a couple hours. Both friendly and informative; I was given some great tips on how to better maintain our new unit, and overall appreciated the whole experience. Would recommend

Mason · 14 June 2025

★★★★★ 5/5

Google

I have rented my property through Mint Homes for 14 years, and can not fault their service. From finding excellent tenants, to the attention to detail on any repairs/maintenance that was required. I felt as though my property was treated it as if was theirs, and looked after accordingly. Being an overseas landlord I very much appreciated this and would happily recommend Mint Homes to anyone looking to rent their property.

Trudy · 31 July 2024

★★★★★ 5/5

Google

Great service and friendly staff. Made a difficult move so much easier. highly recommended as a letting agent.

Amanda · 15 March 2026

★★★★★ 5/5

Google

Best letting agents ever. They have a team of supportive and dedicated staff. I believe that mint homes isn't just a letting agent but a family friendly service that prioritizes good relationships with it's tenants/ customers. I 100% recommend them as a letting and sales agent of choice.

Douglas · 13 May 2025

★★★★★ 1/5

Google

They didn't book in my appointment for the viewing however I confirmed in one minute via email. Instead to say "we made a mistake and we do apologise " they lied that they did not received my email as it landed in the spam, which is not possible as I was is a continuously correspondence with the agent. She simply forgot to finish the booking process. The only thing what they repeated over the phone when I was waiting for them at the discussed appointment, was like "I can't explain, I'cant explain this". By that time the house was already under offer... So they even don't wait all applicants with the decision. Very unprofessional, very unfair and very rude manner. Im sure now the manager will write a response to this review to explain something that he/she doesn't have clue at all. Sorry but this is the true. And I see their answer for all bad reviews in a very unprofessional way.

Anita · 26 August 2022

★★★★★ 1/5

Google

They didn't book in my appointment for the viewing however I confirmed in one minute via email. Instead to say "we made a mistake and we do apologise " they lied that they did not received my email as it landed in the spam, which is not possible as I was is a continuously correspondence with the agent. She simply forgot to finish the booking process. The only thing what they repeated over the phone when I was waiting for them at the discussed appointment, was like "I can't explain, I'cant explain this". By that time the house was already under offer... So they even don't wait all applicants with the decision. Very unprofessional, very unfair and very rude manner. Im sure now the manager will write a response to this review to explain something that he/she doesn't have clue at all. Sorry but this is the true. And I see their answer for all bad reviews in a very unprofessional way.

Anita · 7 June 2022

★★★★★ 1/5

Google

They didn't book in my appointment for the viewing however I confirmed in one minute via email. Instead to say "we made a mistake and we do apologise " they lied that they did not received my email as it landed in the spam, which is not possible as I was is a continuously correspondence with the agent. She simply forgot to finish the booking process. The only thing what they repeated over the phone when I was waiting for them at the discussed appointment, was like "I can't explain, I'cant explain this". By that time the house was already under offer... So they even don't wait all applicants with the decision. Very unprofessional, very unfair and very rude manner. Im sure now the manager will write a response to this review to explain something that he/she doesn't have clue at all. Sorry but this is the true. And I see their answer for all bad reviews in a very unprofessional way.

A · 26 December 2021

★★★★★ 5/5

Google

We have used the services of the Letting agent ‘Mint Homes’ of Kendal, Cumbria for many years now and who continue to deliver excellent supportive service. They are true professionals and have always been on hand to help with advice and very supportive giving immediate response to our enquiries. A highly proactive, efficient and well organised company and they have supported us as Landlords but also very supportive of our tenant too. We highly recommend “Mint Homes’’.PositiveResponsiveness, Quality, Professionalism, Value

Costas · 26 August 2021

★★★★★ 1/5

Google

In Kedal we rent flat peartree bank. They gave us the property with the guarantee of having parking behind the house. I never found it. I was forced to park at booths paying £ 70.00 pounds per month otherwise I would have had to park 15 minutes' walk from home. The property is old and the walls allow water to enter creating mold, now the agency has deducted our deposit of £ 120.00 to clean this mold, they are just thieves, thieves, thieves. Appointment on Monday at the end of the month for the return of keys, we introduce ourselves, they are not in the office, completely unprofessional. Stay away from this agency, they will steal your deposit. Meanwhile, we start legal action.

Rocco · 7 June 2021

★★★★★ 5/5

Google

We've been tenants with Mint Homes and had a great experience. Team have been friendly and helpful, quick to respond to any issues that we've come across. The best letting agents that we've experienced, would rent from them again.

Genevieve · 29 September 2024

★★★★★ 1/5

Google

Rented with Mint Homes for just over 12 months. Was charged left right and centre upon leaving the flat (even though we left it in a better state than what we moved into). I was charged for a broken freezer drawer (even though it was broken when we moved in and even stipulated this in the tenancy agreement/inventory). I touched up walls and left lots of paint as a goodwill gesture only to be insulted with having most of my deposit ‘stolen’ from me. Do not do business with this firm who claim to uphold integrity. They will make sure to rinse you of any deposit you have when you finally loose the shackles.

Jordan · 7 June 2020

★★★★★ 5/5

Google

I rented 2 properties from Mint Homes in the last 2 years. The team are professional and reply the email effciently. Any facility problems can be reported through their system and they can be sorted quickly. I would highly recommend them. Definitely 5 star!

Feng · 28 March 2024

★★★★★ 5/5

Google

I cannot speak too highly of Mint Homes and this includes every member of the team. With over 15 years experience letting residential and commercial property I have engaged 14 agents both in the UK and overseas. Mint Homes shine above them all and have exceeded all my expectations. Communication is excellent, the quality of tenants that they source is extremely high and they do not stint in making sure both tenants and landlords are happy every step of the way. This leads to trouble-free and longterm tenancies which is to everyone's advantage. As a landlord I have been very happy with the excellent service provided and know from talking to my tenants that they feel the same.

Rob · 8 June 2018