Trusted Agent profile · Keighley

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Martin & Co Keighley reviews

★★★★★ Excellent

470 reviews across 3 platforms

4 North Street, Keighley, BD21 3SE

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Martin & Co's office in Keighley, at 4 North Street, is rated 4.8 out of 5 across 470 reviews on three platforms, including 450 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

450

Reviews on Google

This office

Facebook logo

3.0 / 5

6

Reviews on Facebook

This office

The Trusted Agent logo

4.9 / 5

14

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Keighley

Martin & Co Keighley are a multi award-winning estate and lettings agency established in 2006, offering a wide range of services to landlords, tenants, sellers, buyers and investors alike. Most recently we’ve been recognised by View Agents as ‘Trusted Agent 2021, for consistently delivery exceptional customer service’, along with winning Gold for lettings in The Best Estate Agent Guide 2022 and coming in the top 5% of agents for sales and lettings in the country. Set in the heart of Keighley town centre and boasting a dominant corner position, our friendly team of local property experts have over 100 years of experience delivering an exceptional standard of customer care from start to finish. With our honest and professional approach we strive to ensure that the needs of our customers are met. Whether you’re a landlord, tenant, vendor or buyer, we’re dedicated to ensuring a smooth and stress free process. From market appraisals and the sale and purchase of your home, to property management and moving into your rental, we understand that everyone’s needs and requirements are different and will provide you with a bespoke service that is best for YOU. We offer the opportunity of a wide range of properties for sale and to rent, not only in Keighley but also in nearby East Morton, Haworth, Oakworth, Oxenhope, Riddlesden, Silsden and Steeton. Additionally, we are able to offer all customers Property Management Services, Financial and Conveyancing services/advice. Properties in the areas of BD20, BD21 and BD22 prove popular for owner occupiers and investors alike with good local facilities yet allowing for easy access to the centres of Bradford and Leeds. Martin & Co Keighley are now using the latest technology to make selling or renting your property even easier and more convenient for you. - 360° virtual tours minimise disruption to your schedule by allowing potential buyers or tenants an opportunity to virtually ‘walk’ around your property at any time, day or night. - Potential buyers or tenants can interact with your property as though they were there in person. - When we do bring a prospective buyer or tenant to your property rest assured that they are genuinely interested in seeing it in person having already conducted a 360° virtual viewing with us. - As a Seller updates on the status of your sale are available to you through using our online My Property File programme. - As a Landlord any maintenance matters arising to your property can be reported and updates on status provided using our online My Property File program.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Keighley office, from every platform, shown as written. First names only.

5/5

Google

keighley martin & co I recommend Angela to everyone very nice lady communicative and always helpful Best regards, Wioletta Kostrzewa

Niedlaciebie · 5 April 2023

Agent replied

Thank you Wioletta for your 5 star review & for recognising the great job that Angela does for our tenants and landlords. Gary

4/5

Google

Been really happy with the service provided by Martin and Co from the moment we received the keys for our flat until now. The maintenance online portal is a bit clunky but once we e-mailed our agent Angela Nicholson she was able to get contractors to our place quickly, to solve any maintenance issues.

Liam · 14 March 2024

Agent replied · 17 March 2024

Thanks Liam, we really appreciate you highlighting your satisfaction received from Angela since moving into your new property. We appreciate your feedback on the online portal and will work on enhancing its user-friendliness. Gary and the Martin & Co Team

5/5

Google

Have rented through Martin & Co for many years now. Always have clear communication from friendly staff and letting manager Angela and they are quick to sort any problems I might have as a tennant.

Victoria · 14 January 2025

Agent replied · 18 January 2025

Thanks Victoria, it's fantastic to hear that your experience of renting a property through us for a number of years, has been a positive experience & that you have found the team & Angela to be so helpful. Gary and the Martin & Co team.,

5/5

Google

Martin & Co have been managing my properties for many years. They always been very helpful. Their advice have been invaluable. Angela and all the staff are very polite and professional. They have taken so much stress off me and handle my day to day running of the rental business so much easier. Thank you

Dev · 1 February 2024

Agent replied · 4 July 2023

Thanks Dev, your review is really appreciated and it’s great to hear that you have experienced, what we aim to do for all of our landlords, in taking away as much of stress away from them. Thanks for recognising the fabulous work that Angela and out team do for our landlords, tenants, buyers & sellers of properties. Gary

5/5

Google

Angela dealt with my problem at my rental property very efficiently .

Emma · 1 October 2025

Agent replied · 8 October 2025

Thanks Emma, we appreciate your five star review on your experience as one of our tenants & thanks for recognising the great work from your property manager Angela.

4/5

Google

Out of hours help very good. Gary very helpful and soon sorted problem

Kathryn · 21 August 2023

Agent replied · 22 August 2023

Thanks Kathryn for your review & it's great to hear that you found our out of hours service to be of a very good standard. Gary

5/5

Google

Angela Nicholson has provided an excellent service to us as landlords. She has kept us informed of proposed legislation changes and efficiently managed contractors when work has been required on the property.

Dave · 24 January 2025

Agent replied · 27 January 2025

Thank you Dave, we really appreciate you taking the time to leave us a review of your experience as a landlord & thanks also for highlighting the excellent service that Angela has provided to you over the years. Gary and team.

5/5

Google

Angela Nicholson, our property manager, is extremely efficient and sorts things out for us with no fuss at all. We appreciate her openness and honesty, too, when advising us. The young lady who answers the phone (receptionist?) is also extremely helpful and friendly. It is always a pleasure to deal with these two.

Hazel · 2 February 2024

Agent replied · 6 February 2024

Thank you Hazel, we really appreciate you leaving a five star review of your experience as a landlord with Martin & Co Keighley & for your kind words with regard to your property manager Angela. It's great to hear that you use words such as "efficient, honest, helpful & friendly" to describe your experience with Angela, as that is how we treat all of our customers, whether you are buying, selling, letting or renting a property with Martin & Co Keighley. Thanks again Hazel.

5/5

Google

As a tenant sometimes situations change, after a quick email to Angela she soon sorted my issue fast and efficiently. Thank you

Lisa · 22 May 2025

Agent replied · 22 May 2025

Thanks Lisa, it’s great to hear that your experience with Angela as your property manager, has resulted in you leaving us a five star review. Gary ant team.

5/5

Google

Super friendly service. Quick responses. Very supportive. Was able to move in within 4 weeks of viewing the property. Highly recommend

Jessica · 29 May 2025

Agent replied · 29 May 2025

Thank you Jessica, we appreciate your recommendation and it’s great to hear that you found our team to be super friendly and efficient with our service. We hope you enjoy your new home. Gary and team.

5/5

Google

Thanks to Adam & Shehzad in the Keighley Office. The communication has been great & they have been very helpfulPositiveResponsiveness, Quality, Professionalism, Value

Ian · 14 June 2022

Agent replied · 13 June 2024

Thanks Ian for leaving us a review of your experience of dealing with Martin & Co Keighley and thanks for recognising the help that both Adam & Shehzad have provided to you. Your comments are very much appreciated. Gary

5/5

Google

I'm a landlord and Martin & Co seem pretty on it and proactive, I don't have much to worry about.

David · 4 June 2025

Agent replied · 4 June 2025

Thanks David, we appreciate your five star review on your experience as a landlord over the years with our team here at Martin & Co Keighley. Being proactive & taking away the stresses from our landlords, is our priority, so it's great to hear that has been your experience. Gary and team.

5/5

Google

Shaz at Martin and co, understood my employees situation and went out of his way to organise a viewing, which led to him applying and getting a rental property. This shows the proactiveness and character of the people who work at Martin and co.

Zayn · 23 June 2024

Agent replied · 27 June 2024

Thanks Zayn, we really appreciate your kind words with regard to your recent experience with the team here at Martin & Co Keighley. We pride ourselves on our proactiveness at finding solutions to our customers needs, so it's great to hear that this is what you have experienced recently. Gary and the Martin & Co team.

5/5

Google

I was shown around a property by Jodie yesterday. She was super friendly, professional and helpful. I had a few questions that she was more than happy to answer. Thankyou!

Louise · 25 January 2025

Agent replied · 28 January 2025

Thanks Louise, we appreciate your kind words about your experience with Jodie recently & that you found her to be so helpful, friendly & professional. Gary and team.

5/5

Google

Shehzad helped us to buy a new home. Great service!

Lalilaaa · 2 August 2023

Agent replied · 2 August 2023

Thanks for your 5 staff review Laillaaa and congratulations on the purchase on your new home and for highlighting the great work that Shehzad does for our buyers and sellers of properties. Gary

5/5

Google

Brilliant service, Shaz who was dealing with our purchase of a property was professional and kept us informed throughout. Many thanks

Samantha · 5 May 2025

Agent replied · 6 May 2025

Thank you Samantha, we appreciate your kind words with regard to the brilliant service that Shaz has provided to you during your recent house purchase. We wish you all the best in your new home. Gary and team.

4/5

Google

Many thanks to Angela Nicholson for her help in achieving a smooth tenancy changeover.

Janet · 18 March 2023

Agent replied

Thanks Janet for your feedback on your recent experience with Angela & I'm pleased to hear that you feel satisfied with the tenancy changeover from one tenant to another. Gary

5/5

Google

I had the please of speaking with Joe and Matthew in Regards to renting one of their listed properties. Matthew Showed us around the property and answered any and all of our questions. They even helped us clarify a few important details with the landlord before putting in our application so as not to waste anyone time or money. We put in our application only to find the landlord had decided to change their terms and amongst other things was just unethical and dishonest. The team handled the situation extremely well and even though we ended up without the property.. I would definitely use these guys again and I would 100% recommend these guys for your letting/sales needs. You can't beat honest and helpful!!! Thanks for all of your help.

Sunshines · 29 April 2020

Agent replied

Tabiah, Thank you so much for taking the time to offer your 5* review and recommendation. I am so pleased to hear that you were happy with the service provided by Whitegates Keighley. Your feedback is greatly appreciated and I will be sure to pass on your kind comments to the rest of team, especially Matthew and Joe. Many thanks, Robert.

5/5

Google

Shehzad was very helpful & polite in every conversation we had, I would highly recommend his services.

Andrea · 6 November 2022

Agent replied

Thanks Andrea for your five star review of your recent experience of selling your property through Martin & Co in Keighley. I'm really pleased to hear that you found Shehzad to be so helpful & polite and thanks for the recommendation, its much appreciated. Gary

5/5

Google

I have always received an excellent service from Angela at Martin and Co and great communication relating to any issues with the apartment or tenancy and support in any resolutions. Add to that I have never had any issues getting tenants I have no complaints about anything

Andy · 11 March 2024

Agent replied · 14 March 2024

Thanks Andy, it's fantastic to hear that you've always received excellent service from Angela during your time as a landlord & that you have no complaints about anything, which is also great news. Gary and the Martin & Co team.

5/5

Google

Recently bought a property which was marketed by Martin and co, really happy with the service, Hannah was very helpful and I would definitely use them again

Waqas · 2 May 2021

Agent replied

Dear Waqas, thank you for the excellent feedback, Hannah is our customer service super star ! we look forward to working with you again soon, Angela

5/5

Google

Very happy with the service we received, shaz was incredibly knowledgeable and any queries we had he was able to sort instantly.

Andrea · 5 April 2025

Agent replied · 5 April 2025

Thanks Andrea, it’s great to hear that you’ve been very happy with the service that Shaz and our team have provided to you, throughout the recent sale of your property. Being very responsive & efficient to all of our customers enquiries, is one of the reasons why we are Keighley’s top rated agent on Google. Thanks again. Gary and team.

5/5

Google

Angela has always been so helpful: giving me advice and feedback on tenant-related issues and making sure that I'm up-to-date with changing legislation - really appreciated.

Linda · 5 February 2025

Agent replied

Thanks Linda, your 5 star review as a landlord is greatly appreciated by the team & its great to hear you have received such great service & advise from Angela. Gary and team.

5/5

Google

We sold our house through Martin & Co. Very happy with the service they provided. Great at communicating and the staff are very nice to deal with.

Leanne · 11 January 2025

Agent replied · 17 January 2025

Thanks Leanne, we really appreciate you taking the time to leave us a 5 star review of your recent experience of selling your home through Martin & Co Keighley. It's great to hear that found our team to be great at communicating with you throughout the sale process & that you've experienced that we know how to provide a great service to our customers. Gary and the Martin & Co team.

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Questions about Martin & Co Keighley

What do sellers say about Martin & Co Keighley?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "I cannot thank Martin and Co enough. The process was a very complicated one because of the buyers solicitors however Martin and Co worked very hard to push it ..."

What do buyers say about Martin & Co Keighley?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Danyal wrote: "I came into the keighley branch, seeking advice as a first time buyer. Shaz went out of his way to give me knowledge and understanding on how best to get onto ..."

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Keighley won Platinum.

Want Martin & Co Keighley to help?

Tell us what you need and we'll pass your enquiry to Martin & Co Keighley and up to three other top-rated agents near Keighley.

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