Trusted Agent profile · Keighley
★★★★★
1,192 reviews across 4 platforms
4 North Street, Keighley, BD21 3SE
Martin and Co's office in Keighley, at 4 North Street, is rated 2.8 out of 5 across 1,192 reviews on four platforms, including 335 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Martin and Co won in 2026.
335
Reviews on Google
This office
3
Reviews on Facebook
This office
5
Reviews on Yell
This office
849
Reviews on Trustpilot
Business-wide
Every review we hold for the Keighley office, from every platform, shown as written. First names only.
5/5
GooglePersonal service from Hannah was exceptional....thank youPositiveResponsiveness, Quality, Professionalism, Value
Thanks for leaving such a positive review about Hannah & the service that she provided to you Jacqueline. Gary
5/5
GooglePurchased house from Martin and Co. The representative shaz dealt with me excellently, service was great and prompt. Therefore I recommend everyone to use Martin and Co. Great pleasure dealing with shaz. Zafar Ali jp former lord mayor of Bradford
Thank you Zafar for your review of your recent experience of purchasing a property through Martin & Co Keighley. Thanks also for your kind words about Shaz & for your recommendation, they are greatly appreciated. Gary
5/5
GoogleI've been letting through this agency for a couple of years now and my agent Angela has always dealt with me in a professional manner throughout. All issues have been dealt with fairly, accordingly, and within a reasonable time frame.
Thanks Paul for your 5 star review and for recognising the great job that Angela has done for you as a landlord. It’s great to see that you’ve found our service to of a professional standard. Gary
1/5
TrustpilotAvoid this agency at all costs
Avoid this agency at all costs. Yeovil Branch. Scam you out of the majority of your deposit return. They ignore all the Landlords failings when you move into the property with a list of faults and deduct pretty much all your deposit on handback with faults (such as mould) that you cannot prevent because of the condition of the room. Appalling treatment and completely unprofessional staff. They just wash their hands of you.
5/5
TrustpilotExcellent!!
I used Martin & Co in Dundee to sell my flat, I can't recommend Harry enough. Not only did he get me more than I first anticipated, it only took them 10 days from the flat being listed to an accepted offer. Brilliant!
4/5
TrustpilotMy first time trying to let
I didn't end up finding a property through Martin and Co, but my experience with them was very good - I worked with a young woman named Charlotte who was very good at explaining the different steps of the process to me and helping me to understand what needed to be done (I am only 18 and this is my first experience in letting). Additionally, when my potential landlord let me down (through no fault of the company) I was able to speak to the manager who was very apologetic and then Charlotte continued to help me look at other places. Overall, my experience with Martin and Co (Westbury) was very positive.
5/5
TrustpilotReally good experience
Dealt with Nasreen and Sharon, was sorted very quickly and with incredible professionalism and friendliness!! I only had a week or so for moving, and was heard and kept in contact with throughout the process. Really impressed with the service I’ve received so far!! Thank you!
5/5
TrustpilotTenants
This is for the Gloucester branch hallum has been an asset to me on finding tenants for my Propertys he has a brilliant eye for choosing the ideal tenants which takes all the worries away!!! Many thanks to hallum and the Martin &co staff for all there help .
5/5
TrustpilotGreat service!!
My experience so far with Martin and Co has been great! Liam has helped us in finding accommodation after very little help from other letting agents around Falmouth. After viewing a few properties with them they did not give up in helping us to find a home. They are polite, attentive and hardworking. They also have a website in which you can sign into your personal account to see all the information about your tenancy which is super helpful. We are looking forward to moving into our new home with thanks to Martin And Co.
5/5
TrustpilotExcellent Service the team are really…
Excellent Service the team are really friendly and personalise the service that you receive.Josh was really helpful and professional at the first viewing and Amy, Hannah and the team worked quickly and have been really officiant to complete our move Thanks so much
5/5
GoogleCan't speak highly enough of the team; they did a very professional job of selling my Father's house quickly and with very little input from me.
Thank you John for your five star review of your recent experience of selling your Father's property through Martin & Co. We know how stressful buying or selling a property can be, hence why the team are so focused on removing as much of this stress & effort as possible, so it's great to hear that this has been your experience. Gary and the Martin & Co team.
5/5
TrustpilotExcellent
Having looked for a property for nearly 8 months, I had come to loath interacting with eattae agents. Martin and Co was a breathe of fresh air, specifically Claire in the Tamworth office, who was exceptional. Sadly we have not managed to get the deal away this time but I look forward to seeing what they have coming on in the future. She is a credit to this company.Ed
5/5
GoogleBeen renting for almost 2 years Angela Nicholson gos above and beyond no job to small she always sorts it out. Keeps you updated on any repairs that need doing. She deserves the credit for this .
Thank you Sarah for taking the time to leave Angela a 5 star review on your experience of renting a property through Martin & Co Keighley. Your feedback is really appreciated. Gary
5/5
GoogleShehzad at Martin and Co was very help from the moment I asked to view the property to the time I received the house keys. Awesome service all round!
Thanks Haleem, hearing that you have received an awesome service, from the start of your journey in viewing a property, right through to your purchase being completed, is just great to hear, so thanks for highlighting the great job done here by Shehzad. We wish you al the best in your new home. Gary and the Martin & Co team.
5/5
GoogleMartin & Co have excellent customer service and especially shehzad Ahmed who recently valued my house and explained everything. He is a credit to this company and always will go the extra mile.
Thanks Shahzad for highlighting the excellent customer service that you have received from Shehzad recently, it's great to hear that you valued Shaz's service so highly. Gary
1/5
TrustpilotNot responsible
They are the worst letting agency I come across in the UK, they won’t respond to any complaint for months , we need to do multiple follow ups for any work to be done, they won’t bother about tenants issues / problems with the ongoing maintenance issues in the flat. I definitely never recommend to anyone to go with this agency.
5/5
GoogleThe team has been clear, flexible, polite, and efficient in executing the tenancy. They've also been responsive with any further support regarding maintenance, questions, and the upkeep of the property. Very professional with a bit of Yorkshire flare.
Thanks Jameson for taking the time to leave us a 5 star review of your recent experience with Martin & Co. I'm really pleased to hear that you've found the team to be so professional & responsive, whilst adding a bit of good old fashioned Yorkshire flare :). Gary
5/5
TrustpilotHelpful and friendly negotiations!
Just going ahead with a property in Falmouth. Had the best help from Danielle Mankee who has got me the property I really desired. Very friendly and professional approach. Incredibly quick and smooth negotiations. Always at the end of the phone to help. Thank you Danielle!
5/5
GoogleI sold with Martin and Co, in October, was very pleased with the company, staff were very diligent in their work ethic, and kept me in the loop at each stage, would use them again for sure.
Thanks Chris for leaving us a review of your recent experience of selling your property through Martin & Co & I'm really pleased to hear that you would use our services again, which is usually a good sign of a satisfied customer. Thanks again. Gary
5/5
GoogleAngela at Martin & Co has always been very helpful when any issues have been raised and is a pleasure to deal with. Could not recommend more to anybody who is considering letting or selling a property!
Thanks Michael for leaving us a five star review of your experience of dealing with Martin & Co and thank you for your recommendation. We really appreciate that & thanks also for highlighting what a great job Angela does for our landlords & tenants. Gary
5/5
GoogleWe have been with Martin and Co for 8 years now, we have had excellent service from Angela, she seems to be very fair in her dealings with both tenants and landlords, very happy to recommend them.
Thank you Amanda for your 5 star review of your experience as a landlord with Martin & Co. Thanks also for your recommendation and for highlighting the fantastic work that Angela does for our landlords and tenants. Gary
5/5
GoogleFantastic service by Shezad Ahmed, definelty exceeded my expectations with his professionalism, organisation and how smoothly the whole process went. Having used other services in the past, I can only say that this man is a great asset to the team. I will definelty be recommending to others
Thank you Amir for your glowing feedback on Shezad, that is greatly appreciated. He is a huge asset to our team in Keighley & I'm thrilled that you have felt motivated enough to send in this great feedback, so thanks again. Gary
4/5
TrustpilotGloucester
No issues what so ever! Me and my partner are first time buyers and we had all the support we needed from the company especially Adam Sambell. We are based in Gloucester and wouldnt hesitate to advise any other buyers to use Martin & Co. Thank you
5/5
GoogleMartin and Co did a great job in selling our house. We moved over from another local agent. Customer service was lacking from them but totally the opposite from shehzad on the ball and brilliant.
Thanks John for your 5 * review & it's great to hear that you found the experience of selling your property with Martin & Co, to be a different level from what you had previously experienced from another agent. We know what a stressful time it can be, selling or buying a property, which is why we make it our mission, to take as much of the the stress away for our customers, by providing a level of service that we would expect to receive ourselves. Thanks for recognising Shehzad, for doing exactly this for you. Gary
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Martin and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Keighley.
Yes. Martin and Co won Platinum in The Trusted Agent 2026 awards.
