Every review we hold for the Kegworth office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleIncompetent agency praying on the fact that most of their tenants are students. We lived with severe mold on our wall with water actively dripping down the wall. We flagged this to them in November 2023, the issue was not resolved until nearly a year later. We were constantly ignored and having to pay out of pocket to try and fix what the landlord should be fixing. When we moved in, we weren't even given keys to lock the back doors (the tenancy started in July and we didn't get locks until September!). This is a perfect example of a lettings agency taking advantage of their tenants.
Anna · 27 September 2025
Agent replied · 26 December 2025
Hi Anna, we're sorry you had the mould situation in the living room and it took a long time to diagnose and sort out. We appreciate feedback good or bad and are looking at ways to improve our lead times for maintainence. We don't take advantage of tenants though or prey on them and most of the properties we let out are family lets rather than student lets. All the best, Caroline.
★★★★★ 5/5
GoogleI have been with Lovage Homes ever since I moved here from my home country. The professionaliam, thoughtfulness and above all the manner in which Gemma (one of the agent) takes up a problem you have shared with her and makes it her problem until it is solved gives you the kind of satisfaction you need. I will recommend Gemma and the team at Lovage Homes to any landlord or individual looking for a place to rent
Emmanuel · 11 April 2025
★★★★★ 5/5
GoogleI want to say a heartfelt thank Gemma for all her help in finding our new sweet home and supporting us. Your kindness, patience, and genuine care made this whole journey so much easier and more pleasant. We are truly grateful for everything you’ve done for us.
Iryna · 26 November 2025
★★★★★ 5/5
GoogleWe originally bought a house in Kegworth when our daughter was a student at the Sutton Bonnington campus, over a decade ago. For the past four years we have used Lovage homes as our letting agents for the property. We have been extremely satisfied with the level of service provided by Val, Caroline and the team at Lovage homes. They take care of everything on our behalf including sourcing tradesmen, organising purchase of any additional items for the house and generally keeping the tenants happy and satisfied.
By now we fully trust them to do whatever is required including ensuring that the property is fully occupied and they have the balance just right regarding what we need to approve and what they can just sort on our behalf. This was been our first experience of letting through an agent and we have found it to be everything we required with Lovage homes providing a very professional and comprehensive yet friendly family business service.
Gareth · 16 June 2022
Agent replied · 15 June 2024
Wow! Thank you so much Wyn for such a positive and detailed review. We really do try our best to look after properties and tenants and it means a lot to us that you are so happy with the service. We look forward to continuing a great working relationship and appreciate having good landlords on board. Caroline and the team at Lovage Homes
★★★★★ 5/5
GoogleLovage homes delivered a fantastic service when selling our home. Despite set backs, Lovage worked tirelessly to ensure all parties where happy and the sale went through smoothly before the dreaded stamp duty deadline. Would recommend to anyone looking to sell our rent. Thank you team Lovage
Rachael · 26 November 2025
Agent replied · 26 December 2025
Thank you so much for the lovely review. I hope you, T and the doggies have settled in to your new home xx
★★★★★ 5/5
GoogleCaroline and the team were superb in the two sales they looked after for us. Always around to support us and found a new buyer in record time when a buyer pulled out late in the process. Extremely knowledgeable of the local market she gave excellent advice every step of the way. We would recommend Lovage to everyone. PPositiveResponsiveness, Quality, Professionalism, Value
Richard · 16 June 2022
Agent replied · 15 June 2024
Thank you so much for the lovely review, it really does make a difference to an independent family run business. Hope you are both settling in to your new home. Thanks again, Caroline
★★★★★ 5/5
FacebookI rented my house with Lovage and it was the best choice I could have made, the all staff is AMAZING, a big thank you to Gemma for handling my entire process with such efficiency, professionalism and friendliness. I highly recommend Lovage!
Susy · 19 April 2025
★★★★★ 1/5
GoogleIncompetent and predatory company for students. Forced me to incur debts as a disabled student that was unable to attend the University, even though I had found a replacement tenant multiple months prior. Reasoning was because they did not …
Alex · 16 April 2025
★★★★★ 5/5
GoogleLoveage home were excellent from start to finish when selling our house and buying our new house. No trouble in arranging viewings and were proactive in finding viewers for our house.
Caroline and the team were never to busy to talk or message back to a question and the whole process felt very personal which was great.
Highly recommend loveage whether buying or selling.
Adam · 17 June 2019
Agent replied · 15 June 2024
Thank you so much for your lovely review Adam. I hope you and family have settled in to your new home and are all doing well. Thanks again, Caroline and the team at Lovage Homes
★★★★★ 1/5
GoogleIf I’m honest I wouldn’t reccomend lovage. We stayed in one of their properties for 3 years and kept it lovely. Upon leaving they tried to charge us a large chunk of our deposit for problems that were there at the start of the tenancy, and …
Amy · 16 April 2025
Agent replied · 16 April 2026
Hi Amy, sorry to hear you feel we're performing a one star service. The reason the deposit didn't go to dispute was due to me negotiating on your behalf with the landlord as I agree you did keep the house well. Lovage do not receive any … More
★★★★★ 5/5
GoogleCaroline was exceptional during our sale process and was there to help every step of the way. She regularly kept us updated and liaised with solicitors. I’d recommend Lovage to anyone who is looking to sell their home.PositiveResponsiveness, Quality, Professionalism, Value
Jen · 16 June 2022
Agent replied · 15 June 2024
Thank you for the lovely review Jen, hope you get settled in to your new home xxx
★★★★★ 5/5
GoogleAbsolutely amazing friendly honest service. Not just professional dealing with customers also very helpful with lots of understanding. Thanks a lot Lovage Homes special thanks to Gemma. She had hard time with me but she helped me with everything as she's fabulous person.PositiveQuality, Professionalism, Value
Maciek · 25 August 2021
Agent replied · 15 June 2024
Hi there, thank you so much for your lovely review, we really appreciate it. I have passed your feedback on to Gemma and she was really touched that you'd taken the time to leave such great feedback. Thanks again :)
★★★★★ 5/5
GoogleLovage have been great managing my HMO for 5 years now. They just do what they say they will do and keep the process easy and fair for tenants and landlords. I have found this is rare in this business and I thankful to them and cannot recommend them enough.
Jessica · 26 November 2025
★★★★★ 5/5
GoogleMy property had been on the market with an established competitor for 18 months when I approached Lovage Homes. Throughout the first meeting it was clear that Val was genuinely interested to quickly learn everything about the property and my personal circumstances. From the outset they generated a great deal of interest in the property which led to an acceptable offer within 3 weeks. A further 3 weeks and the sale had completed :-) From start to finish Lovage offered a really personal service, walking me through the daunting prospect of selling my property. Thanks very much
Tim · 17 June 2016
★★★★★ 5/5
GoogleWe have just sold our house with Lovage and they have been amazing! We put the house on the market with 2 other agents previously and we didn't get anywhere. So we took it off the market and with Val's expertise, she spent time with us, helping us to make the house look its best (she even leant us curtains and mirrors to jazz the place up) We put the house back on the market and within 10 days had sold! We ended up paying less than we thought on agents fee and got the price we wanted for our house, so cant thank Val enough, would highly recommend!
The · 17 June 2016
★★★★★ 5/5
GoogleLovage helped us sell our house and purchase our new home. Mainly dealt with Caroline who kept in touch with us every step of the way. Quick to respond to all our queries and remained professional and attentive. We would recommend their services to others and use them again in the future! Thank you, Caroline and Val!PositiveResponsiveness, Quality, Professionalism, Value
Clare · 16 June 2022
★★★★★ 5/5
GoogleLovage home were excellent i have had a really positive experience when
renting through lovage.staff are very approachable and professional they respond very quickly when i have inquiries.I wouldnt hesitate to recommend them to anyone .
April · 26 November 2025
★★★★★ 1/5
GoogleOur experience with lovage was nothing short of disasterous from start to finish. Students were late everu month paying rent, then left owing for damages and electricity. Even though we were paying lovage to sort things out, they ended up giving the students their deposits back, before the matters were rectified. Thersfore leaving us with no choice but to go through courts procedure.NegativeResponsiveness, Quality, Professionalism, Value
Diane · 16 June 2020
★★★★★ 5/5
GoogleCaroline and the team at Lovage Homes did an excellent job when I bought through them. Highly recommended, thanks!
Anthony · 16 June 2022
Agent replied · 15 June 2024
Thank you Anthony 😊 …
★★★★★ 5/5
GoogleCaroline is one of the most dedicated and lovely estate agents I've ever met - she recently helped us purchase our first ever house, and was so patient and hardworking in making sure that we knew the next steps, and what was required of us for a swift sale.
2 months later and we picked up keys to our new house!
Thank you, Caroline :)
Eleanor · 17 June 2018
★★★★★ 5/5
GoogleLovage Homes is the best service for us. They are always approachable and available in times of need. They consistently help us with our problems and are easy to contact. We are extremely thankful for their quick response and the support they have provided. We highly recommend Lovage Homes to everyone.
Kyle · 8 April 2025
★★★★★ 5/5
GoogleI have had a really positive experience when renting through Lovage Homes Ltd. Staff are professional, reliable and respond very quickly to all my queries most especially to Gemma she has been extremely kind and supportive throughout the …
Aiza · 16 April 2024
Agent replied · 15 June 2024
Wow, thank you for such a lovely review Aiza. Gemma is very touched and we're so glad you are enjoying your time with Lovage. Hope the move goes well tomorrow :)
★★★★★ 5/5
GoogleI'm so pleased that we chose Lovage Homes to sell. Caroline was helpful and friendly and made the whole process so much less stressful than it could have been. Being a family business really gave it the personal touch.PositiveResponsiveness, Quality, Professionalism, Value
Duncan · 16 June 2022
★★★★★ 5/5
GoogleHuge thanks to Caroline for all her hard work with the sale of my property (not just once, but twice following the first buyer dropping out!). She worked tirelessly and communication was always excellent. Would thoroughly recommend Lovage Homes to anybody looking to sell their home - Superb service and exceptional value for money.
Carl · 17 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.