Rettie & Co Newcastle reviews in Jesmond

★★★★★ 5/5

Google

Retties are absolutely amazing! A brilliant team of Rob, Mary and Emma. From our first meeting with Rob to discuss selling and marketing our mother's house to the completion of the sale; they have been so professional and knowlegable in their approach yet at the same time, they are so friendly, supportive and helpful. They respond quickly to emails and calls and no question is too trival. They really took all the stress out of the process for us and managed our short chain of buyers and sellers very effectively. Retties do go the extra mile for their clients and are there for you every step of the way. I can't recommend them highly enough. If you want a very personal service that gets the job done rather being just another client with an estate agent then Retties are for you!

Sue · 14 April 2019

★★★★★ 5/5

Google

I sold my flat with Rettie at asking price less than 48 hours after it went on the market. They were a breath of fresh air versus other estate agents I spoke to - did not pressure, gave a valuation that was fair and did not guarantee a very quick sale for them. The team were all honest and transparent which I appreciated greatly. They stayed in touch, were friendly and approachable and I would have no hesitation in recommending them to anyone.

Jonathan · 14 April 2018

★★★★★ 1/5

Google

Awful disrespectful estate agents. We were in a bidding war with another buyer. They didn’t communicate with us for 7 DAYS that the seller had accepted the other offer. No update. A Week later they call telling us their buyer had dropped out. The sole reason we weren’t interested is because of this company handling it. Sausages

John · 1 April 2023

★★★★★ 5/5

Google

Great experience with Rettie with both the purchase of my house (2019) and its subsequent sale (2024). Rob and Claire have a great understanding of the local area and were helpful and easily contactable throughout both processes.

Andyjacott · 3 July 2024

★★★★★ 5/5

Google

Very professional and helpful throughout the whole process of selling a property for me. Would highly recommend. Thanks

Will · 14 February 2026

★★★★★ 5/5

Google

I was very impressed with Rettie, who I dealt with when purchasing a new property. I liaised directly with Claire and Mary who were both very personable and extremely professional. Nothing was too much trouble for them and they kept me informed throughout, which helped with the smooth running of the process. I would not hesitate to recommend Rettie to anyone in the future.

Jenny · 14 April 2022

★★★★★ 5/5

Google

Rettie provided a fantastic service in selling our home. They gave great advice on negotiation, were excellent at keeping us informed at every stage and also on the ball for dealing with other agents as we lined up our purchase. A big thank you to Rob, Mary and Emma!

Henry · 31 May 2021

★★★★★ 5/5

Google

The guys at Rettie were instrumental in getting my purchase over the line, especially considering the impact of Covid on pretty much everything. The process was made very easy as the staff are extremely responsive to queries and answered all of mine, and were on the ball in communicating with solicitors/vendors to help speed up matters. Excellent customer service from all I have dealt with.

Na · 31 May 2021

★★★★★ 5/5

Google

The guys at Rettie were instrumental in getting my purchase over the line, especially considering the impact of Covid on pretty much everything. The process was made very easy as the staff are extremely responsive to queries and answered all of mine, and were on the ball in communicating with solicitors/vendors to help speed up matters. Excellent customer service from all I have dealt with.

Nick · 14 April 2021

★★★★★ 5/5

Google

Excellent service. Moving house is about so much more than selling the house (that was the easy bit). It's the next stages when Retties really stepped up to the mark. Guiding me through the bumps in the roads that inevitably occur when buying and selling. Their advice and expertise, kept the move on track and me sane! Would 100% recommend.

Karen · 14 April 2021

★★★★★ 5/5

Google

As a buyer of a property through Symonds Taylor (was still Rettie at the time) the team were courteous and easy to deal with. They had a reputation for fair pricing, which is how my purchase played out. All in all good experience (albeit limited from buyer's side).

Al · 30 November 2024

★★★★★ 5/5

Google

Brilliant estate agents. I have dealt with a lot of estate agents up here and these are definitely one of the best.

Josh · 14 September 2025

★★★★★ 5/5

Google

These estate agents are professional diligent and very courteous. All aspects of the sale of my property were well handled Would definitely recommend them

ChristineJohn · 29 May 2024

★★★★★ 5/5

Google

I just wanted to thank the team at Newcastle for their excellent service in selling my flat recently. Their professional but friendly approach made the whole process much less stressful than it otherwise would have been, and their efforts to achieve a sale and their communication throughout the whole process has been commendable. I would definitely instruct them again on a future sale.

Morag · 14 April 2018

★★★★★ 5/5

Google

I highly recommend the team at Symonds Taylor. They guided me through sale and purchase and made the process straightforward and stress free.

Caroline · 13 August 2025

★★★★★ 5/5

Google

Excellent service. I was kept informed throughout sale, honesty prevailed throughout, which has not always happened with other local estate agents I have used in the past. So thank you staff at Symonds Taylor!

Joanna · 2 April 2025

★★★★★ 5/5

Google

Great service from Retties. We sold the house we had lived in for decades. From the start Retties provided friendly, helpful and professional advice and helped us to sell our much loved home at a great price to a young family who we know will appreciate it.

Kate · 14 April 2022

★★★★★ 5/5

Google

Brilliant service. Prompt, friendly and communicative. Hassle free home buying and very helpful. Claire Routledge, thank you for our lovely first home

Rohan · 14 April 2024

★★★★★ 5/5

Google

Rettie Newcastle recently helped sell my flat and I was really happy with the service provided. Everyone there is really helpful and on the ball, ensuring the process went smoothly. I am also in the middle of a purchase with Rettie Newcastle and have had the same positive experience. Would definitely recommend!

Phoebe · 14 April 2021

★★★★★ 5/5

Google

Mary at Rettie was great, they were not actually my Estate agents, they were my vendors, however they kept me informed at all times, explained what should be happening during the sale and purchase and offered advice to me throughout. All of the staff at Rettie were very friendly and helpful during a particularly complicated move

Barbara · 14 April 2019

★★★★★ 5/5

Google

Wow! What an amazing estate agent! Sold our house in a day and then expertly and tirelessly steered a long chain to exchange and completion. Very friendly, highly knowledgable and superb communication throughout. Mary and Emma are super stars! I would use Rettie again without hesitation. Best estate agency experience I've ever had in Newcastle.

Michael · 14 April 2019

★★★★★ 4/5

Google

Really good properties in Jesmond but not user friendly website

M · 14 April 2024

★★★★★ 5/5

Google

Fantastic service! The whole team at Rettie were extremely helpful in our house purchase and helped us navigate what is often a very stressful process to work very smoothly. Communication was always clear and fast, particularly when we needed interaction with the seller.

Angry · 14 April 2020

★★★★★ 5/5

Google

Thank you for the friendly, efficient, and courteous service in selling my property. Helpful team, with good contact as required. I would use this team again.

Rhona · 30 November 2024