Every review we hold for the Ivybridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold with Helen Moore and team in January and from the first moment the service was top class! Helen viewed and valued our house a few months before listing and we had no pressure after her visit to list.
When we did make the decision to list it was an incredibly quick turnaround. We instructed Helen she then had photos and floor plans done by the amazing photographer Natalie the house was live the next day and we had 4 viewings the day after and had an offer the second night the house went live!
The whole process yet daunting felt seamless and like it was in safe hands - couldn’t recommend Helen and her team enough. Also a shout out to Julie whose communication and updates were really well balanced and never left us guessing where we were!
All in all couldn’t recommend them enough!
Rebecca · 10 June 2026
Agent replied · 10 October 2026
Dear Rebecca
Thank you so much for taking the time to leave such a glowing review. We truly appreciate your kind words and are so pleased that you felt supported throughout the whole process.
It was an absolute pleasure helping you with your sale. From the very beginning, we wanted to make sure you never felt pressured and that the timing was right for you. Once you decided to move forward, we were determined to get everything launched as quickly and professionally as possible, and thanks to your preparation and cooperation, everything came together perfectly.
We’re delighted that the marketing made such a strong impact so quickly, and Natalie will be so pleased to hear your lovely comments about the photography too. Receiving multiple viewings straight away and securing an offer so quickly was fantastic news for everyone involved.
Thank you as well for mentioning Julie. Communication is such an important part of the moving process, so she will be thrilled to know you felt informed and supported throughout.
Thank you again for trusting us with your sale. We wish you all the very best and lots of happiness in your new chapter. Helen and team 🩷💙
★★★★★ 5/5
GoogleWe would highly recommend Helen Moore Property Ltd to anyone who is looking to sell their property especially if you value a hands on approach, clear communication and consistency throughout the process. We saw that there was best interest for both the Vendor and us as buyers at the forefront of our relationship which created trust all round. Honniton Walk is a beautiful location and was very well presented to us. Raj & Benki
B · 10 May 2026
Agent replied · 10 October 2026
Hello, we really appreciate your feedback. I would like to know which property you have purchased through us recently so I can thank you personally.
Thank you again for taking the time to write this for us, I cannot tell you how much it means. Helen & team
★★★★★ 5/5
GoogleWOW, WOW, WOW! Five stars honestly don’t feel like enough for Emma Broad at eXp.
Emma sold our house and was absolutely incredible from start to finish. Constant updates, phone calls and always there at the end of the phone. Even when I just needed a chinwag to feel a little better and slightly more sane about the stress of selling and buying, she always made time.
Whatever issue came up, Emma was there to help fix it. She never got flustered, kept us calm and told us honestly what she thought we should do. Having someone you trust completely makes such a difference, and she could never do enough to help us.
We finally exchanged just 40 minutes before the end of the working day on Friday, ready for completion and our move on Monday! The effort and teamwork that went into getting that over the line were unbelievable. Emma worked insanely hard and could not have done more for us.
Emma, we honestly cannot thank you enough. Your care, determination and constant support meant the world to us. Anyone looking to sell their home would be lucky to have you in their corner. Absolutely fantastic!
Laura · 10 October 2026
★★★★★ 5/5
GoogleMy girlfriend and I recently purchased a house sold via Helen Moore Property. Kelly was the estate agent and she was genuinely so lovely. Showing us around the house and answering all the questions at the beginning, to being there at the end to give us the keys she was enthusiastic and helpful in equal measure! If anyone is looking to sell a house or purchase one I have no doubt the experience will be as good as ours. Highly recommended!
Patrick · 10 December 2025
Agent replied · 10 October 2026
Hi Patrick, thank you for taking the time to write such a lovely review. We are
so pleased you were happy with our service. We wish you all the happiness in your new home. Helen
★★★★★ 5/5
GoogleHelen and Julie were helping me sell my first home and were brilliant throughout. House on the market on Thursday, 7 views on Sunday, offer accepted on Monday! Can’t argue with that! Would happily recommend to anyone wanting to sell their home!
Abi · 10 September 2026
Agent replied · 10 October 2026
Thank you so much for your lovely review! 🥰 It was an absolute pleasure helping you sell your first home, and what a result 🎉
We’re so pleased we could make the process as smooth and successful as possible for you. Thank you for choosing Helen Moore Property and for recommending us, it really means a lot! 💕
★★★★★ 5/5
GoogleHelen and Julie were in a word excellent .
The sale of our property turned out to be quite long and drawn out with challenges but they both handled it exceptional well and got everyone over the finish line with calm determination
Thank you very much.
I wouldn’t consider any other estate agent when I sell a property and would highly recommend Helen Moore Property Ltd.
Hayley · 3 October 2026
★★★★★ 5/5
GoogleHelen and Julie have been absolutely fantastic. From our first viewing through to completion nothing but supportive friendly and professional service. Both were very responsive when issues arose to a swift resolution. They worked very hard in the last week communicating with all concerned to get our completion over the line before Christmas. A very big thank you from both of us. Jackie & Stuart
Stuart · 10 January 2026
Agent replied · 10 October 2026
Hi Stuart and Jackie, thank you so much for taking the time to review your experience with us. We are so very pleased that you have moved in to your dream home and we hope you enjoy many years to come in front of your wood burner. All the best Helen & Team. 🩷💙 …
★★★★★ 5/5
GoogleI couldn’t recommend Helen Moore Property highly enough. I have sold my house through them at the beginning of the year and my family have also sold another home with Helen recently, so we have had a lot of experience with the team, and every experience has been fantastic.
From the very beginning, they have been incredibly supportive, professional and understanding. They have taken the time to consider our individual personal circumstances and have always been so sensitive and compassionate, rather than treating us as just another sale.
Selling a home can be an incredibly stressful process, and there have been times when things have felt overwhelming, but Helen Moore Property have consistently gone above and beyond to make things easier. Their communication, patience and willingness to help have made such a difference.
I genuinely feel that they have cared about us as people as well as helping us through the process of selling our home. That level of understanding and personal support is something you don’t always find, and it has been hugely appreciated.
I would absolutely recommend Helen Moore Property to anyone looking to sell their home. A fantastic, caring and professional team who have made what can be a very stressful experience so much easier.
Samantha · 10 September 2026
Agent replied · 10 October 2026
Thank you so much for taking the time to write this. ❤️ Your words genuinely mean more than you know.
It has been a real privilege to help you and your family with both sales, and I’m so grateful that you chose to put your trust in me and the team. We know that selling a home isn’t just about the property, there is often so much going on behind the scenes, and we really do try to understand each individual situation and support our clients through it.
I’m particularly pleased to hear that you felt cared for and supported when things became overwhelming. That is exactly how we want our clients to feel, that they have someone in their corner and don’t have to navigate it all alone.
Thank you for trusting us, for coming back to us as a family, and for such a heartfelt recommendation. It has been an absolute pleasure helping you, and I’m so grateful. 🥰🏡💕
★★★★★ 5/5
GoogleHaving used Helen Moore for the sale of our parents property in Ivybridge we didn’t hesitate to ask her to sell our own this year. On both occasions her local knowledge and knowledge of the current market was first class. The post sale journey to completion was managed with great service and efficiency by her team who kept us well informed and guided us through the whole process. If you’re thinking is selling in Ivybridge and surrounding areas I would highly recommend you chat to Helen.
Belinda · 10 September 2026
Agent replied · 10 October 2026
Thank you so much for this lovely review. ❤️ It honestly means so much that after helping your parents sell their home, you came back to me to sell your own. That really is the biggest compliment.
It was a pleasure helping you again, and I’m so pleased that you felt supported throughout the whole process. A huge part of what we do is making sure our sellers don’t feel like they’re on their own once an offer is accepted, so it’s lovely to hear that you appreciated the support from Julie and the team right through to completion.
Thank you again for trusting us with both sales and for recommending me. It really does mean a lot. 🏡💕
★★★★★ 5/5
GoogleI've recently completed on the sale of my parent's house, after being more than satisfied with the service I received with sale of my own house last year. Once again Helen and Julie guided me through the process every step of the way. Nothing was too much trouble, and they worked their butts off to find the right buyer for the house. If you are thinking of moving, i wouldn't hesitate in recommending you to use them.
Thankyou so much to both of you for your patience and all of your help - we got there in the end.
Fran · 10 September 2026
Agent replied · 10 October 2026
Hi Fran, Thank you so much for your lovely words! We really enjoyed working with you, and we miss you. I’m so pleased we were able to make everything come together at just the right time, helping you move into the perfect property, it’s all about timing! Wishing you all the very best for the future. Warm regards, Helen & Julie 😊 …
★★★★★ 5/5
GoogleHelen and her team were very professional and guided us throughout the process of selling. There were a few issues along the way but HMP kept the communication channel going and ultimately kept the chain together. Would totally recommend HMP to anyone thinking of selling. Also their fees are very competitive as well. Thank you all. John & Helen Turton
John · 10 February 2026
Agent replied · 10 October 2026
Hi John and Helen, we were so pleased when your move happened! You were such a pleasure to work with and to make it happen for you was so rewarding. All the best for the future. Helen and Julie
★★★★★ 5/5
GoogleHelen and the team where an absolute pleasure to deal with throughout the whole experience , providing professional friendly advice, whilst keeping me posted with all the updates from the solicitors. It’s the second time which I have used Helen Moore Properties and I couldn’t recommend them highly enough to anyone looking for an estate agent which will keep your best interests at heart and ensure the smoothest possible service for either a house purchase or sale!
Oliver · 19 September 2026
Agent replied · 10 October 2026
Thank you so much for taking the time to leave such a lovely review. ❤️ It was an absolute pleasure helping you again, and I’m so grateful that you chose Helen Moore Property for the second time.
Keeping clients updated throughout, particularly when we’re waiting on solicitors, is such an important part of what we do. We want you to feel that someone is always keeping an eye on things and pushing them along where we can.
Thank you for trusting me and the team again and for your wonderful recommendation. It really does mean a lot to us. 🥰🏡💕
★★★★★ 5/5
GoogleHelen and Julie were really helpful all the way through, we were always kept up to date and they helped us push our sale through before the stamp duty increase which was amazing! Would highly recommend them to anyone selling in the area. I've moved home 3 times in the last 7 years and this was the least stressful and quickest it has ever happened which is largely thanks to their efforts.
Charlotte · 10 October 2025
Agent replied · 10 October 2026
Hi Charlotte,
We really appreciate your kind words, especially coming from an experienced house mover like yourself! 😊 You were absolutely brilliant to work with, and we wish you all the very best for the future. And of course, you know where to find us when it's time for your next move in a couple of years! 😜
★★★★★ 5/5
GoogleWe had a great experience buying our first home. Helen showed us around the property for the first time and was lovely. It was a nice touch that she was also the one to hand us the keys on completion day. Julie kept us updated throughout the entire process and worked hard to ensure everything moved along quickly. Thanks to her efforts, we were in our new home in just 10 weeks. The whole process felt smooth and we felt well looked after, which really helped take the stress out of moving. We’d happily recommend Helen Moore Property to friends and family.
Beth · 10 July 2025
Agent replied · 8 September 2025
Hi Beth, thanks so much for your kind words. We hope you are truly happy on your gorgeous cottage. If you ever need us again we would love to help. 🩷💙 …
★★★★★ 5/5
GoogleHaving bought my house through Helen a few years ago, when the time came to sell it I knew exactly who to contact. Helen is incredibly professional, efficient, helpful and friendly making the whole process very smooth. Julie, who works for Helen, is also incredible at her job and keeps the sale progressing, everyone informed and the whole thing much less stressful! They make a great team!
I would highly recommend Helen Moore Property and will definitely use them again in the future!
Olivia · 10 August 2026
Agent replied · 10 October 2026
Thank you so much, Olivia. It was such a pleasure to help you again, and we’re honoured that you came back to us when it was time to sell. Your kind words about both myself and Julie mean a great deal, and we’re so pleased we could make the process as smooth and stress-free as possible. Thank you for your recommendation, and we wish you every happiness in your new home. We look forward to helping you again in the future if you ever need us. 💙🩷
★★★★★ 5/5
GoogleMy partner and I sold our house with Helen Moore in June 2026.
It was a bit of a bumpy ride where we lost our initial buyer, had deadlines to meet, and other bits that needed ironing out. Helen and her team were fantastic throughout, providing insight and opinions when we needed them most.
The listing they provided was professional as well as beautiful, showing our home in the best possible light.
Would certainly recommend, and use again in the future.
Harry · 10 August 2026
Agent replied · 10 October 2026
Thank you so much, Harry. It really was a pleasure helping you both sell your beautiful home. It wasn’t always the easiest journey, but we’re so pleased we got there together in the end. Thank you for putting your trust in us throughout the process and for your kind words about the marketing and support from the team. We wish you both every happiness for the future, and we’d be delighted to help again if you ever need us. 🩷💙
★★★★★ 5/5
GoogleI had a really positive experience with Helen Moore Property estate agent; communication was excellent. They used both email and WhatsApp and were always quick to respond and generally eager to help with anything. When I asked for some amendments to the contract, they handled it promptly and without any fuss. Viewing times were clearly arranged, and I received fast, informative feedback after each one. Overall, very professional and helpful throughout, I would happily recommend them. 👍
Kevin · 10 August 2026
Agent replied · 10 October 2026
Thank you so much, Kevin. We really appreciate you taking the time to leave such a lovely review. It was a pleasure working with you, and we’re delighted you were happy with our communication and service throughout. Wishing you all the very best for the future. 💙🩷 …
★★★★★ 5/5
GoogleFrom start to finish I was happy with the way for sale was carried out, by Helen and her team.
Mark was our main Man. He was always there on the other end of the phone and making things a little bit easier. I would definitely use again.
Cornish · 10 March 2026
Agent replied · 10 October 2026
Thank you so much for your feedback. We enjoyed working with you and wish you all the best in your new home. 💙🩷 …
★★★★★ 5/5
GoogleWe recently purchased our property through Helen Moore and were so impressed with the service we received throughout the whole process. The communication was outstanding, and you can really tell how much care and attention goes into everything they do.
A huge thank you to Helen, Julie and the whole team for making the experience so smooth and enjoyable. We really appreciate all your help 🙂 🏠
Rachel · 10 September 2026
Agent replied · 10 October 2026
Thank you so much for taking the time to write such a lovely review. ❤️ It was genuinely a pleasure helping you with your purchase, and Julie and I are both so pleased we could be part of your journey to finding your new home.
We really do care about the people we work with, so hearing that you felt supported and well communicated with throughout means so much to us. 🥰
Wishing you lots of happiness in your new home, and thank you again for choosing Helen Moore Property. 🏠🔑💕
★★★★★ 5/5
GoogleAfter more than a year of unsatisfactory service from a well known estate agent we turned to an independent, Helen Moore Property. Helen’s enthusiasm and down to earth approach impressed us, and she was never shy in saying it as it is. We had an unusual property for sale which was a leasehold, and Helen and her team took the time to understand and faithfully represent the property. It took a while but she eventually sold our house. Right at the end
before completion there was a hiccup, and her team stepped in and sorted it out immediately. Totally impressed with Helen Moore Property and wouldn’t hesitate to recommend her.
Tia · 10 June 2026
Agent replied · 10 October 2026
Hi Tia, you were both so great to work with and I cannot tell you how grateful I am for all the recommendations you have made for us. I can’t wait to see your renovations at your new home in the future. All the very best to you both. Helen & Team
★★★★★ 5/5
GoogleMyself and my wife purchased our first home through Helen Moore and the team a couple of months ago, and we couldn't be happier!
Organising our viewings was speedy and straight forward especially in a house with high demand, and they were very quick and helpful in responding to an offer the following day.
As this was our first purchase we were unfamiliar about the process, but Helen and the team were very helpful, always quick to answer any questions and concerns we had, and the process couldn't have been smoother, the lovely gifts on our completion day was a great personal touch.
We would strongly reccomend them to anyone buying or selling a property.
Connor · 10 June 2026
Agent replied · 10 October 2026
Hi Connor,
Thank you so much for writing such a wonderful review of your experience with us. I cannot express how much we appreciate your feedback.
We truly hope you’re very happy in your wonderful new home. You were the perfect buyers from start to finish, and this was actually our fastest sale of the year. A huge amount of credit goes to both you and our seller, it’s amazing what can happen when everyone works together efficiently, returns paperwork promptly, and communicates well throughout the process. Both solicitors were also incredibly attentive and efficient, which really helped everything progress so smoothly.
Thank you again, Connor. We wish you many happy years in your new home. Helen and team
★★★★★ 5/5
GoogleHelen and the team were very communicative and professional throughout the entire process. They were very patient with us as first time buyers and guided us through the process. Any queries we had were responded to really promptly. Thank you to Helen, Julie and team for all of your help!
Sophie · 10 December 2025
Agent replied · 10 October 2026
Hi Sophie, thank you for taking the time to comment on your experience. You were a pleasure to work with and we hope you enjoy your first Christmas in your home.
★★★★★ 5/5
GoogleI am thrilled to share my experience about Kelly SOWDEN, an exceptional estate agent who went above and beyond to sell my house in an astonishingly short timeframe. Within just one day, Kelly successfully found a buyer, demonstrating an unparalleled level of expertise and efficiency. From the outset, Kelly impressed me with her deep understanding of the local market and her ability to accurately assess my property's value. Her professional approach and meticulous attention to detail were evident throughout the entire process. Kelly’s exceptional communication skills kept me informed every step of the way, alleviating any stress or uncertainty I may have had. What truly sets Kelly apart is her unwavering dedication to her clients (both the seller and the buyer). She went the extra mile to ensure a smooth and seamless transaction, making herself readily available to address any questions or concerns. Her positive and can-do attitude created a truly enjoyable experience. I know that this was the same for the buyer as well.
I wholeheartedly recommend Kelly SOWDEN to anyone seeking a highly skilled and reliable estate agent.
Mark · 7 December 2024
Agent replied · 9 December 2024
Hi Mark, what an exceptional review about our agent Kelly. Kelly is so appreciative of the time you took to write this and is over the moon that you are pleased with how your sale went through. She is an exceptional agent and loves what she does and this shows through in her work. Thank you again.
★★★★★ 5/5
GoogleIt has been an absolute pleasure working with Helen and her team. Their communication has been excellent throughout, and they have consistently provided proactive, professional guidance. The whole process has been well managed from start to finish, and I wouldn’t hesitate to recommend Helen and her team to anyone looking for a professional and reliable estate agent
Samantha · 19 September 2026
Agent replied · 10 October 2026
Thank you so much for your lovely review. ❤️ It has been an absolute pleasure working with you too, and I really appreciate you taking the time to share your experience.
We pride ourselves on keeping communication clear and being proactive throughout the whole process, so it’s lovely to hear that you felt well supported and guided from start to finish.
Thank you again for choosing Helen Moore Property and for recommending us. It genuinely means a lot to me and the whole team. 🥰🏡
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