Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat customer service
The whole team have been great at finding a buyer for our flat. They kept us regularly up to date and shared honest feedback. Nicola was great in the after sales process and pushing through to exchange with the buyers. Would highly recommend if you are selling or buying a property.
Lauren · 30 October 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 1/5
TrustpilotDidn't respond to an enquiry then lied
Didn't respond to an enquiry.
Prompted, then lied about property status/availability.
Shut down responses when questioned about it.
The standard of English estate agents is abysmal compared to those abroad, yet people accept this low level, amateurish behaviour...so they get it!
Anna · 8 September 2026
★★★★★ 5/5
TrustpilotWinkworth is definitely a really…
Winkworth is definitely a really reliable agency, I highly recommend their service.And I also want to thank Marika, she has been nothing but amazing to us, always prompt to assistant us with any question, she's very professional and also very friendly, and I'd recommend her to anyone that I know. Thank you Marika a lot, for all the support during the whole process.
Wesley · 7 October 2022
Agent replied · 23 October 2024
Thank you so much for your kind words, Wesley. We really appreciate you taking the time out to share your experience with us, and we agree, Marika is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
GoogleI listed my property through Winkworth. I appointed Michael S as they sold the property to me and have the highest sales in the area, so thought they were best for the job.
Once appointed, they were hard to reach and I had to chase them for weeks after no contact for feedback from viewers - and often there was none after a weeks of no contact.
They advised I list my property at a said price and it would easily sell at this said price. I thought it was overpriced and recommended we list it below their advised price. After one month, they were pushing me to reduce the listing price...
The worst part of the experience was that one of the viewers broken a window handle. Winkworth deny this happened and refuse to take responsibility.
Please speak with other agents before you choose to list. A lesser known, but more personal agent will make your life a lot easier.
Akarsh · 9 October 2024
Agent replied · 9 November 2024
We are sorry you did not feel that our service levels met your expectations in this instance but, as market leader in the area, we strive to ensure we maintain the very highest of standards. We have discussed this with you privately and tried to suggest a compromise with you directly.
★★★★★ 5/5
TrustpilotWe worked with Winkworth Kensal Rise &…
We worked with Winkworth Kensal Rise & Queen’s Park for over 7 years managing and letting our property, and the experience throughout was consistently excellent.
Adam · 11 May 2026
Agent replied · 27 May 2026
We’re delighted to hear you had a 5-star experience at Kensal Rise & Queen's Park Adam. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
TrustpilotWe’ve had an excellent experience with…
We’ve had an excellent experience with our property manager, Michael Ferguson. He is consistently responsive and proactive, which gives us real peace of mind as landlords.
Diana · 3 May 2026
Agent replied · 27 May 2026
Thank you so much for your kind words, Diana. We really appreciate you taking the time out to share your experience with us. We agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GoogleMy review is specifically for Kelly McLelland at Winkworth Estate Agents. My application for a rented property was of particular urgency and Kelly went above and beyond to ensure my application was completed and successful, in an unusually short timeframe. This included late hours and numerous calls abroad to obtain speedy approval from an overseas landlord. I can not stress enough, how this helped my already stressful situation. Thank you Kelly and I look forward to working with you in the future. Thankfully, Natalie Anne Owen.
Natalyan · 25 October 2017
Agent replied · 23 October 2024
Hi Natalie,
Thank you for your kind comments about the service you received. We really appreciate you taking the time to post a review as feedback is always important to us here at Winkworth. We wish you all the best and look forward to helping you in the future.
★★★★★ 1/5
TrustpilotCooperative before contracts exchange, not aftrwards
Cooperative before contracts exchange. Uncooperative to the point of rudeness after. Made moving in moe dfficult
A · 7 July 2026
Agent replied · 24 September 2026
We take all reviews very seriously and are sorry your experience has compelled you to lead a less than perfect review. However, we are genuinely puzzled here as your agent and you personally contacted us to arrange pre-completion access to store items and cut the lawn…. Both requests have been granted with good grace by the vendor, who certainly did not have to , and by ourselves without a trace of difficulty or rudeness.
★★★★★ 3/5
GoogleWe had a patchy experience with Winkworth. Struggling to sell our flat (partly because the first year was in the heart of covid) we tried in two different years with them.
In the first year Hamish was fantastic, really clear, friendly and helpful. We had regular communication from him and what felt like clear and honest advice during a difficult time in the market being in the summer between COVID lockdowns.
Because of this experince we returned the next year when our service from Michael was less helpful. We found him really difficult to get a hold of throughout the eight weeks, with emails not answered or answered incredibly slowly.
He didn't offer clear and proactive advice like the year before and we switched to Dexter's as soon as possible, who were much more proactive and helped us to a sale.
That second experience was really frustrating and a stark difference from the service we received from Winkworth the year before with Hamish, who was great.
Daniel · 24 October 2023
★★★★★ 5/5
GoogleNick and the team did an excellent job selling our flat, were very professional throughout, and helped drive through the process in a tricky chain. Highly recommend!
Ed · 20 November 2024
Agent replied · 12 December 2024
It's great to hear that you were pleased with our input and thank you for your recommendation. It was very much our pleasure to have been able to help.
★★★★★ 5/5
GoogleThe Highbury team did a great job in selling my flat which has now sold for £35,000 more than the other estate agent I spoke to wanted to list it at.
The initial pitch by Hamish was very convincing and the team were professional, friendly, communicative and responsive from start to finish so all in all a good experience from my side which has left me better off than I would have been had I gone elsewhere.
Thomas · 25 October 2018
Agent replied · 23 October 2024
Thank you so much for taking the time to post a review. It was a pleasure to work with you and we're delighted to have helped achieve such a successful outcome. Please do get in touch if you need anything further.
★★★★★ 5/5
GoogleNick Pedraza offered empathy, support, and clear, layman’s explanations throughout the often chaotic process of selling our property. It is Nick, personally, who are getting five stars, as Winkworth prior to him did not impress us much.
Paula · 16 January 2026
Agent replied · 17 April 2026
Thank you for your kind review Paula. Nick was delighted to have been able to help.
★★★★★ 5/5
GoogleKelvin and Katherine are incredbly professional and we have been very happy working with them on the sale of our property. I would recommend their services.
Ellen · 16 April 2026
Agent replied · 17 April 2026
Thank you for choosing the Winkworth team to sell your beautiful home and for your kind recommendation. It's been our pleasure to be able to help.🏡 …
★★★★★ 5/5
TrustpilotProfessional and local knowledge experts
Tom was brilliant for us. Valuation was truthful, his communication was direct and insightful. Throughout the sales process which, never goes smoothly, Tom was talking to me every day via whatsapp to make sure it all went smoothly and we kept everyone happy through a scary period of interest rate rises. Cannot recommend Winkworth and Tom enough. Thank you.
Jacob · 8 November 2022
Agent replied · 23 October 2024
Thank you so much for your kind words, Jacob. We really appreciate you taking the time out to share your experience with us, and we agree, Tom is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotThank-you team Winkworth Poringland…
The whole team at Winkworth Poringland were outstanding. Our house sale was particularly protracted and challenging, yet they held my hand all the way! Given that I was going through an unsavory divorce at the same time, their tenacity and professional respect was most appreciated. Always helpful and encouraging, a big shout out goes to Jade McGarvey and her team! Thank-you.
Liz · 18 August 2022
Agent replied · 23 October 2024
Thank you so much for your kind words, Liz. We really appreciate you taking the time out to share your experience with us, and we agree, Jade is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotGreat for selling a house and keeping me informed
We have just exchanged on a house that was shown by Winkworths. I can't praise them highly enough, particularly Terry as we didn't have an agent who sold our house so had to continually contact Winkworths instead. They always returned my calls and always kept us up to date with everything throughout. I would very happily sell my house through them next time we sell. Thank you for all your help!
Louise · 22 December 2020
Agent replied · 23 October 2024
Afternoon Louise. Thank you for your kind comments and excellent score regarding the service you received recently at a Winkworth office. All of the Winkworth offices are independently owned and operated and unfortunately I am able to ascertain which office you dealt with on this ocassion. We are delighted however that you are happy with the service you received and Winkworth look forward to assisting you again in the future. Enjoy your new home.
★★★★★ 5/5
TrustpilotFirst Home Purchase
I have just exchanged on my first home and cannot thank Thomas Syms enough for guiding me through the entire process. He was very quick at responding to me, provided great advice, offered some fantastic recommendations for mortgage advisors and surveyors and made the whole experience seem simple and exciting. Thank you!
Lara · 20 June 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleKelvin has been wonderful so far during my flat purchase, keeping me updated and fully informed during every step of the process. 10/10 recommend!
Ryan · 18 December 2025
★★★★★ 5/5
TrustpilotWith thanks to the Kensal Rise team
With thanks to the Kensal Rise teamWe had a great experience renting with the team in Kensal Rise. Attentive, responsive, and fair - our particular thanks to Michael for his support. Highlights included the team actually fighting on our behalf during the COVID supply chain delays to resolve an issue sourcing a part for a faulty washing machine.We'd definitely recommend them.
HS · 29 July 2022
Agent replied · 23 October 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotIf only we could give a 0 score.
If only we could give a 0 score.
Worst letting agent we have ever had the misfortune of coming across.
No communication, no call backs, no explanations and no assistance.
Avoid
Adam · 6 October 2026
★★★★★ 5/5
TrustpilotShaun and Aaron were amazing
Shaun and Aaron were amazing! The best real estate agents I have ever dealt with. Found us the most amazing property and helped us secure it and get it over the line in the most efficient and effortless way possible. They are both very friendly, honest and had great communication. Over all the they are both excellent at their jobs and car about their clients. Both went above and beyond in making this horrible process seem like a piece of cake!
Customer · 17 August 2023
★★★★★ 5/5
TrustpilotDan & Jonas - Lettings
Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing
Jane · 14 May 2026
Agent replied · 27 May 2026
We’re delighted to hear you had a 5-star experience at Winkworth Beckenham, Jane. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
TrustpilotExcellent Experience
I had a brilliant experience working with Becca and Nicola. They found a buyer quickly and kept me fully updated throughout the entire process with regular phone calls and emails. Their communication was clear and timely.
Hywel · 2 January 2026
Agent replied · 23 January 2026
Thank you for your feedback, Hywel. We really appreciate you taking the time to share your experience - and we’re glad to hear that the Winkworth Blackheath office made a positive impression. We look forward to working with you again.
★★★★★ 5/5
TrustpilotKensal Rise’s best estate agent
Winkworth stepped into the breach after our previous agent failed to produce a satisfactory buyer. Within 48 hours we had two offers and a buyer prepared to pay over asking price. Andy Carre was thoroughly professional and an absolute pleasure to deal with. Definitely the best agents in Kensal Rise.
Mrs · 5 June 2023
Agent replied · 23 October 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly a gem to have on our team! We look forward to working with you again in the future!
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