5/5
TrustpilotThe staff go the extra mile
The staff have gone the extra mile to ensure the sale went ahead despite difficult admin demands from other parties and a perhaps overly verbose client (me!)
Trusted Agent profile · Islington
Winkworth Highbury reviews in Islington
★★★★★
1,044 reviews across 2 platforms
106 Highbury Park, Highbury, N5 2XE, Islington, N5 2XE
Winkworth's office in Islington, at 106 Highbury Park, is rated 4.0 out of 5 across 1,044 reviews on two platforms, including 177 Google reviews rated 4.8.
Reviews
Every review we hold for the Islington office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotUseless
They managed more than one of my properties and rarely was I impressed with their service. More often than not I was gobsmacked at how useless they are.
Agent replied · 23 October 2024
Afternoon Blondie. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
5/5
GoogleThe Winkworth team have made selling our home an easy process. Great communication and nice people.
Agent replied · 23 October 2024
We're delighted to hear you enjoyed such a positive experience with us. It was a pleasure to have been able to help. Thank you for taking time to post your 5 star review :)
4/5
TrustpilotEfficient and helpful.
They are really quick at solving problems and finding new ang good tenants. Aaron and Michael are always really helpful.
Agent replied · 23 October 2024
Thank you so much for your kind words!
1/5
TrustpilotTo avoid.
After a one year tenancy we had one blind that needed replacing, of which they decided it was fair to charge £137 for a £26-£30 bedroom blind.For three lightbulbs £72. I don’t know what lightbulbs those are, but I don’t think you can pay £15 per lightbulb (3 to change in total).I am currently still waiting to receive my deposit, after 17 days.
1/5
TrustpilotThe worst company to deal with as a…
The worst company to deal with as a cash buyer. Incompetent and incapable of putting a deal together.
5/5
TrustpilotExceptional service from start to…
Exceptional service from start to finish. Natasha was a delight to deal with, very professional. Highly recommend!
1/5
TrustpilotWorst estate agency
Avoid at all costs..Bad customer service.Absolutely dishonest people. Adverts getting placed on the market and in about 30 minutes they are getting let out.. Time wasters....
Agent replied · 23 October 2024
Afternoon Daniel. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
5/5
TrustpilotGreat Experience
Marika at Winkworth was great help with our move and very responsive. Would definitely recommend.
Agent replied · 23 October 2024
Thank you for a great review, Charlie!
5/5
TrustpilotExcellent Service
Great service from Thomas throughout our sale. He worked tirelessly to get it over the line. Highly recommend
Agent replied · 23 October 2024
Thank you so much for your kind words, Ollie. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotExcellent experience with Natasha
Excellent experience with Natasha, most helpful and sympathetic to my needs, I can highly recommend Winkworths.
5/5
TrustpilotSwati is an asset to Winkworth estate…
Swati is an asset to Winkworth estate agents
5/5
TrustpilotMoved into our home yesterday-…
Moved into our home yesterday- fantastic service and support in the first instance from Andy and Neil at Winkworth Hellesdon then the after sales team Hollie and Hannah at Poringland. They helped us through in both sales and purchase would definitely recommend them as friendly, approachable and just thoroughly nice team to deal with 😀
4/5
TrustpilotGenerally smooth experience
Generally smooth experience. I feel like sometimes they are a bit rushed with appointments, but generally quite responsive.
Agent replied · 23 October 2024
All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, it would be much appreciated. Thank you so much for taking the time to leave a rating. We really appreciate your business.
5/5
TrustpilotMy review is based on my contact with a…
My review is based on my contact with a particular member of the Winkworth team, Jenny Wintermeyer. She is organised and professional, listening carefully to requirements and endeavouring to make the right landlord/tenant match. She follows through with queries and is thorough in her approach. She is genuinely personable and appears to take great pride in doing a good job.
1/5
TrustpilotUseless service.....they always work…
Useless service.....they always work for the seller...as they know they are getting paid from them....if you are dealing with then as a buyer dont get caught in ther phone calls of .....ohhh the buyer prefera you and all that crapdo your research and always bid the lowest possible...as these winkworth people will suck the blood out of you if they can
5/5
GoogleI rented a property out in Mildmay Grove South, Islington and Winkworth (Highbury office) were a joy to deal with, they always had time for me, no matter the query. As a first time tenant they held my hand every step of the way. I would highly recommend them and will be looking to rent via their office in Highbury again.
1/5
TrustpilotVery disappointed and request ignored
Decided to end the contract for the tenancy and I was reliable to pay until the new tenant moved in. Winkworth were not bothered to look for someone sooner, took their time while I already left the flat. Ended up paying one+ month for an empty flat. My request to find someone sooner than 2 months in advance was simply ignored!
5/5
TrustpilotExcellent!
Fantastic experience with Winkworth Kensal Rise Branch! We were tenants for 2 years, and during this period no request was too big, nor too complicated! All issues were resolved within the day, with a friendly and clear approach. Excelent customer service, attention and care for both tenants and landlords. Highly recommend!
1/5
GoogleFalse advertising in their window, they are definitely not the number one sales in Highbury. They couldn't sell a life jacket on the titanic
Agent replied · 23 October 2024
We’d just like to confirm that we are indeed No. 1 for sales. We are in fact No. 1 for sales agreed and for new instructions in N5 for the whole of 2018 and maintain a significant lead so far in 2019 as per portal statistics. We would be happy to share these figures with you should you wish to visit our offices or contact us directly. These are official statistics taken from an external company and we are unable to doctor these in any way as you will succinctly see on your visit/contact. We would also like to highlight the fact that you are also not registered on our database (which includes historical records) in any capacity as a client of Winkworth Highbury. While we are disappointed that you feel the need to comment so publicly, we work hard for each and every one of our clients to achieve the best possible result and we feel confident that if you were to visit and meet with us, you would be reassured as to why we are indeed No. 1 agent for sales agreed and new instructions in N5.
1/5
TrustpilotLied to us at the house about the house and bills…
Lied to us at the house about the bills and finishes, took our money and hounded us to move in (nearly £2000 a month, so not a cheap rental), zero customer service, no follow up with us in three months even though we're still having loads of issues with the place.
5/5
TrustpilotGood Service and Attentive Agents
Good and clear communication line provided by Dhruv, easily arranged viewings and overall good service.
5/5
GoogleWe had a very positive experience working with Winkworth's on a recent property purchase - would definitely recommend their services!
Agent replied · 23 October 2024
Thank you for taking the time to post a review of us here at Winkworth Highbury. We were delighted to be able to help and congratulations on your new home - good luck with the renovations - we'd be excited to see them when they're done :)
5/5
TrustpilotI have found them to be professional…
I have found them to be professional with a personal touch which is very rare to find. I am basing my review on a great representative of their company who has made the letting process very straightforward for me. It is thanks to her attention to detail and ability to organise things efficiently and effectively.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Winkworth Highbury
How many reviews does Winkworth Highbury have?
Winkworth's Islington office has 1,044 reviews across two platforms: 177 on Google, 867 on Trustpilot (across the whole business).
What is Winkworth Highbury's rating?
Winkworth Highbury is rated 4.0 out of 5 across all 1,044 reviews, and 4.8 out of 5 on Google from 177 reviews.
Where is Winkworth's Islington office?
Winkworth Highbury, 106 Highbury Park, Highbury, N5 2XE, Islington, N5 2XE.
