Winkworth Clerkenwell & City reviews in Islington

★★★★★ 1/5

Trustpilot

Not to be trusted.

Not to be trusted.Despite adhering completely to the Tenancy Agreement and having the premises professionally cleaned before leaving, Winkworth charged us an exorbitant amount for cleaning services - that were not even in the contract. This is for a place they neglected to maintain - leaks in the roof and mould on the walls that were never fixed.

Sp · 4 April 2022

★★★★★ 1/5

Trustpilot

Failure to repay deposit.

It has been over 3 weeks since we vacated our rental property and we haven't been repaid our deposit. Apparently Winkworth can't contact our landlord.They also tried to change the check-in report to make it look like the flat was in a better condition when we moved in than it actually was.

Matthew · 22 November 2024

★★★★★ 5/5

Trustpilot

Shaun Blackstock not only found me a…

Shaun Blackstock not only found me a fabulous flat - having listened to my requests - he then found me the best tenant for my flat. Shaun with Aaron Priscott at Winkworths are the best Estate Agents bar none. Many thanks

Adrianna · 21 October 2023

★★★★★ 2/5

Trustpilot

Absolutely shambolic

Update on my review. Credit where credit is due at least they took my feedback seriously and responded and worked hard to resolve my issues in a timely manner after I complained. So thank you. Absolutely shambolic. Lied to about the deposit refund process and still waiting 2 months on for this to be resolved. Agent just palms off all responsibility back to the tenants. Would never use again! This is the Bishopston office

Sarah · 25 September 2023

★★★★★ 1/5

Trustpilot

We had really disappointing experience…

We had really disappointing experience with a Winkworth Finchely department, to be more exact, with a staff member Lewis Impleton.First of all, I called to ask for the particular flat viewing to be arranged. He asked me quite few questions on the phone, which was fine, as he had enough information to consider, if he wanted to waste my time and energy by coming to view the flat on the busy working day.Please note, I WAS ASKED what is my salary, which alone, was actually exceeding the required costs of the particular flat, but I WAS NOT ASKED to send the documents, reference letters etc. Lewis WAS AWARE of me and my husband working as a self-employed, but as I assume now, he didn't really understand the nature of my work and didn't bother himself to introduce me to the l.lord as a contracted worker, 6 days a week.On the day of viewing, he showed us the flat, politely smiled at us and was very presentable. But that was it...Knowing how fast we needed to move, due to the lack of free time and busy schedulle, he still did not get back to me. When I decided to chase him myself, I only received a short email- saying, that actually he was speaking to land lord and suddenly finding out, that they wanted only FULLY EMPLOYED people...I have only one reason to think of- he didn't like my husband or to be more exact- his nationality, as to emphasize again- he DID NOT ask us to send any of the required documents, proofs etc. He just judged us by the fact, that we are self-employed....

Eva · 4 April 2023

★★★★★ 5/5

Google

Another very successful transaction with Adam and his team. Massive 20% rental uplift on my property, zero void period and a professional proactive service and reasonable fees. I've let with this office many times, great agents !

Katy · 10 October 2022

★★★★★ 5/5

Trustpilot

Winkworth have been very helpful…

Winkworth have been very helpful especially a lady called Jade from Porringland branch. She couldnt have done more to keep me up to date with all information and guiding me through the process for buying a home. She went above and beyond the call of duty and i would definately recommend her. Thanks Winkworth

Mrs · 31 August 2022

★★★★★ 5/5

Trustpilot

Really helpful, friendly and efficient Estate Agents

Really helpful, friendly and efficient Estate Agents. Guy and John always responded to questions and queries on the same day. The team assisted us in completing within 8 weeks.

Janine · 21 August 2025

★★★★★ 1/5

Trustpilot

Won't be using Winkworth ever again

Terrible experience leaving our tenancy with Winkworth Tiverton. Spent a day cleaning the flat only to be told it wasn't good enough and cost us nearly £300 in deposit for them getting it cleaned by "professional" we didn't have a say in any of this and even though we mentioned that we felt we left the flat in good condition it went on deaf ears. We looked after that flat for 2 and half years and to have this in return just felt like it was all for nothing. I hope I'm never in a situation where I will have them again. Terrible company

Lucy · 24 February 2023

★★★★★ 5/5

Google

We had a great experience with Winkworth in Clerkenwell from start to finish. Nothing was too much trouble and both Dominic and Kenrick were professional, courteous and made us feel in very good hands. We could not rate them highly enough. Thank you!

Olivia · 10 October 2021

★★★★★ 1/5

Trustpilot

Awful service

After sending many emails trying to arrange a viewing, calling and being cut off, I was rudely and abruptly spoken to. Incompetent and incapable employees. My interest was dismissed and my situation wasn't even asked after, nor my telephone number or name for the viewing. Awful customer service from their NW office.

AB · 16 October 2024

★★★★★ 5/5

Google

Rentals manager Adam was excellent from the beginning and helped us through the process.

RICHARD · 24 April 2024

★★★★★ 5/5

Trustpilot

Great attentive and proactive service

Great attentive and proactive service. These guys currently fully manage my property and we have been very happy to date, Aaron in particular has helped us from the very start of the process and I would highly recommend to anyone looking to rent out their property.

Rob · 28 March 2023

★★★★★ 5/5

Trustpilot

High standard of property management

Michael Ferguson managed the letting of my flat in a very efficient way with any issues resolved quickly.

Caroline · 20 November 2025

★★★★★ 5/5

Google

Amazing service by Henry! He was always helpful and trustworthy while replying my annoying messages even after office hours! Viewing, contract process and moving in all went smooth. The flat was also clean on day 1.

Doruk · 16 May 2025

★★★★★ 1/5

Trustpilot

dont trust them

Had an appointment to view a flat, 30' before and as I was arriving, they cancelled as they got a holding deposit. How trustworthy Winkworth ?! Great move. The right thing to do is to finish all your appointments with the clients and then decide and take a holding deposit ! Avoid them.

Morena · 12 September 2024

★★★★★ 4/5

Trustpilot

Buy was straightforward and team kept…

Buy was straightforward and team kept the process moving along, checking in often.

South · 23 April 2024

★★★★★ 5/5

Trustpilot

7 🌟 service

With covid my usual contact for lettings was not around to assist with my portfolio of clients. Nishi was able to quickly get up to speed with what was required and ensured the service provided was seemless. Great work and dedication, thankyou Nishi.

Marco · 10 May 2021

★★★★★ 5/5

Google

Giuseppe, Adam and the entire team at Winkworths Clerkenwell delivered a truly first class service. Following the decision to rent out my apartment, to first visit, valuation, photography, marketing and securing a tenant could not have been smoother. Tenants were in place within weeks of marketing. Highly recommended.

Gwynnie · 26 October 2019

★★★★★ 5/5

Trustpilot

Lovely, helpful realtor - totally got what I was looking for.

I've had a lovely experience purchasing my first home with Thomas Syms from Winkworth. He has been very positive, friendly and helpful throughout the process. He got what I was looking for early in the search and really helped me to find the place that was right for me (even though I didn't think it from the pictures at all!). He kept me up to date every step of the way, and whenever lawyers weren't responding he could help move things along quickly. Thank you!

Rebecca · 11 November 2022

★★★★★ 1/5

Trustpilot

GAZUMPING COMPANY

You should learn how to treat people, and to don’t do gazumping which is disgusting behaviour I will make sure everyone knows about this . And not that just, you also accepted our offer in writing subject to nothing.

Jess · 17 August 2023

★★★★★ 5/5

Trustpilot

Winkworth House Purchase - Thomas Syms

Winkworth made my purchase run very smoothly. Thomas Syms in particular was very attentive, fast to respond and a pleasure to deal with. He took a lot of the stress away from the process and worked hard to ensure I was kept informed.

Rob · 13 April 2023

★★★★★ 1/5

Trustpilot

Don’t believe the sales pitch

They valued our house and told us they could sell it with an open day within a couple of weeks. Winkworth promised us they had a large list of buyers at our asking price looking in our area, on this basis we decided to agree a contract with Winkworth. The open day never occurred as promised and it soon became apparent that there was no list of potential buyers and within three weeks, Winkworth asked us to drop our asking price on the basis this would attract more potential buyers and we could hold an open day.As we both work full-time, long hours and have two young children an open day was our preferred option which was one of the main reasons we picked Winkworth.Yet again and even though we had now dropped the price, Winkworth were unable to hold an open day and we had a trickle of “buyers” at inconvenient times. Some of these said they weren’t even interested in buying. For example, one visitor said they just wanted to compare the size of the rooms to a house in a nearby street, of course this info is on Right Move.We feel completely let down by Winkworth. We selected them over two others on the basis of their original promise and they completely failed to deliver on this. Had we selected one of the other estate agents we may have sold our house.

Rob · 10 October 2022

★★★★★ 5/5

Trustpilot

Great agency

Great agency, as well as being really focused on finding the right buyer they put tremendous energy into helping make sure the selling process goes smoothly including liaising with both the buying and selling solicitors and keeping everyone on track until completion. Highly recommend, very personal personal service.

Ellen · 28 October 2024