5/5
TrustpilotAbby Gooptu
Abby Gooptu has provided an excellent customer service during the course of the last lease term and current renewal process. Always helpful and kind. Thank you Abby! :)
Trusted Agent profile · Islington
Stirling Ackroyd Clerkenwell reviews in Islington
★★★★★
1,543 reviews across 3 platforms
106 St John Street, London, EC1M 4EH, Islington, EC1M 4EH
Stirling Ackroyd's office in Islington, at 106 St John Street, is rated 4.3 out of 5 across 1,543 reviews on three platforms, including 180 Google reviews rated 4.7.
180
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,327
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Islington office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotI have been dealing with Freddie from…
I have been dealing with Freddie from head office, he has a professional manner. His persistence paid off when keeping in touch with me as I was about to change agent for Stirling Ackroyd, however, I my existing agent came through with a sale at the last minute.
5/5
TrustpilotA great company to work with
We work very closely with Joe Robinson to ensure the reapit is used efficiently throughout the entire company. Stirling Ackroyd are a great company to work with, the brand is very strong in the area and were delighted to work with them here at Reapit
Agent replied · 24 October 2024
Thanks Mark, we love Reapit too. A valuable tool for our teams.
1/5
TrustpilotAvoid
Not a good experience. I have had two properties which they have managed for me for a few years. I have lost count of the errors, omissions, failures to follow-up on instructions and total mis-management. Their customers tenants and landlords deserve much better. As this situation has been going on for sometime, I think its the leadership in this business that need to change: - smell the coffee and leave
5/5
TrustpilotGreat service!!!
I received great service from Stirling Ackroyd. I bought 2 houses with them. I have started to use their service for getting new tenants for my flat. Toby, Archie and Cheveiz are doing very good job. They are very helpful and friendly. I would highly recommend Stirling Ackroyd to my family and friends.
5/5
GoogleI had a really good experience with Stirling Ackroyd. Everything went really (surprisingly) smoothly. Professional, fast and friendly. Emlyn Young was especially helpful in sorting things out for me.
5/5
Trustpilotexcellent property manager
A big thank you to my property manager Violeta Gordejeva. My boiler was broken and left me with no hot water nor heating. A couple of hours after I wrote to Violeta, she has contacted the contractor, and it got fixed the next day.
1/5
FacebookWe rented this property. We have calling for 3 weeks. Wach maching is broken no return. Your laundry is wet this is their duty for for the fist time. We have encountered such a troublesome situation key the mailbox doesnot open the door is troubled the refrigerator freezes and air condination is not work everthink is very terrible.
5/5
TrustpilotGreat professional staff in particular Cheveiz Javaid
I have had a number of telephone conversations with Cheveiz Javaid who has provided great advice relating to current property and rental markets. Cheveiz has always shown professionalism and very knowledgeable in his area. I look forward to working with Stirling Achroyd hopefully in the near future
5/5
TrustpilotQuick response and very helpful
I put in a request to speak to someone regarding potential flats for sale and the following morning received a call from David who was very helpful and provided guidance me into what my partner and I needed to do next as first time buyers.
5/5
TrustpilotGrateful for the continual contact!
Selling and loving home isn’t a stress free time but I’ve been so grateful for Sandra Holmes continually keeping in contact over a good few months now. She’s always a friendly voice to talk to amidst the whirlwind of selling and buying. Very appreciate to have her contact me through this journey.
5/5
TrustpilotAndrew Aldworth @ Stirling Ackroyd
Our point of contact Andrew Aldworth has proven to be an excellent agent,he is compassionate, prompt, hard working in his approach for work but yet very friendly person with a great sense of humour.They aggressively follow options with professionalism and bring offers with very little turn around time.Will surely recommend them.
1/5
FacebookMy account manager has left and I have been emailing for ONE MONTH for a reply on info on my property that your team has rented out. With NO REPLY. Can someone please reply and tell me where my landlord money is?
Agent replied · 22 February 2025
Good luck - It may be worth escalating your complaint, and speaking to the "customer experience" department. I hope you get the chance to change agency soon.
5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Alex. He was very friendly and straightforward and didn’t despair with us when faced with our perpetual moving of deadlines. His gentle communication style without being too persistent was certainly one of the deciding factors why we chose Stirling Ackroyd in what turned out to be a competitive field.
4/5
TrustpilotNice agent
As an overseas landlord seeking a letting opportunity, Georgia promptly responded to my inquiries regardless the time difference and arranged for valuation quickly. Hope we can establish a mutually beneficial deal and a fruitful cooperation moving forward.
5/5
TrustpilotAbby Gooptu - Renewal department
Abby Gooptu did a very good job supporting me with my tenancy renewal, for the second year. I am very pleased with Stirling Ackroyd.Thanks Abby!
5/5
TrustpilotThanks!
Very responsive during a complicated purchase, thanks Spencer de Jonge!
5/5
TrustpilotChange of Tenancy
As always, a very reliable, efficient, and friendly service provided by the whole team at Stirling Ackroyd on Bermondsey Street. New tenants were found quickly; the tenancy was completed smoothly and the tenants were able to move in on the agreed date.
5/5
TrustpilotEXCELLENT SERVICE
I used Stirling Ackroyd for a property survey recently and was seriously impressed with professionalism and speed of the service they provided.Richard Jobling, kept in contact with me diligently throughout the process and his communication and attention to detail was second to none.Massively impressed and would highly recommend. 5*
5/5
TrustpilotI have been dealing with Sterling…
I have been dealing with Sterling Ackroyd for several weeks now. I found the whole experience very easy, mainly because I was dealing with Joel who I found accommodating, amiable, and above all extremely professional.He helped to find the solutions I was looking for and pointed out the best way to move forward with my property.
5/5
TrustpilotFoz is really helpful
Foz is really helpful, he has been amazing throughout the whole move in process.
4/5
GoogleSo far, so good. I worked with James Blake who was very responsive, pleasant to work with, and helped find my ideal apartment on short notice.
1/5
TrustpilotDo not use
Do not use. There pricing model is not transparent and when queries are raised it takes months to resolve.
Agent replied · 24 October 2024
Hi Alka, Thank you for your review. Our pricing structure is available on our website and our team is happy to answer any queries you may have. Amber
5/5
TrustpilotExcellent experience
I bought my flat with Stirling Ackroyd and they were great, specifically Feroza who took me round my viewings and helped me secure the flat. It took a while to complete (not their fault) and I was always able to go and view and get in for quotes and measurements etc. It made the process really straightforward.
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