Stirling Ackroyd Clerkenwell reviews in Islington

★★★★★ 1/5

Trustpilot

Never use this agent

This is the worst agency I have ever worked with. We are paying full management fees, but everytime there is a problem with our property they do absolutely nothing. I have to chase them constantly for getting the barely minimum done. They have also messed up in accounts in the past. Unresponsive, unprofessional. If you want to let your property, I recommend to stay away from them.

Customer · 27 October 2022

★★★★★ 5/5

Trustpilot

From our first viewing to signing our…

From our first viewing to signing our LET deal, the whole team was fantastic. James in particular was very quick with communication and made the whole process seamless. Would highly recommend using Stirling Ackroyd - a very professional team!

Monty · 10 October 2025

★★★★★ 5/5

Trustpilot

James Banister - Property Manager

James has been looking after my property for several years and I find him to be extremely efficient, professional and a pleasure to deal with. If ever there is a problem, he is very quick at responding and deals with the issue promptly. I would highly recommend James and the team at Stirling Ackroyd if you are looking for someone competent and trustworthy to manage your property.

Natalie · 9 April 2019

★★★★★ 5/5

Trustpilot

Letizia Lupi is a credit to the team

Letizia Lupi (Lety) is a credit to the team. I have had a number of difficulties in dealing with other agents in the past. However, since she became the manager of our property in February 2023, Lety has been responsive, professional, polite, and delightful to work with.

Ian · 1 March 2023

★★★★★ 5/5

Trustpilot

Mike Frith Surveyor

Mike Frith surveyed a property for me. I could not have asked for a more helpful and professional surveyor. Who was also so easy to contact post survey report.Highly recommended.

J · 27 April 2024

★★★★★ 5/5

Trustpilot

Great service from Sandra and the team…

Great service from Sandra and the team that work really well together. Didn't matter who you got on the end of the phone they were up to date with the situation. She was super helpful, always happy to talk and make you feel a ease. Excellent service all round.

K · 14 December 2022

★★★★★ 5/5

Trustpilot

Fantastic customer service

Had a wonderful customer experience with Alex, who was extremely kind, patient, friendly and moreover knowledgeable when discussing an evaluation of my flat to sell. These calls can be forced or quite cold, and he was just brilliant. Thank you Alex!

Panda · 10 August 2023

★★★★★ 5/5

Google

We were extremely happy with the service and experience provided by Emlyn Young and the whole team at Stirling Ackroyd. Emlyn was very professional, responsive and proactive and gave honest advice that allowed us to find something that was perfectly suited in a short space of time. His knowledge of the area and the market is unsurpassed. I wouldn’t hesitate to recommend Emlyn and Stirling Ackroyd to our friends.

Brodie · 12 November 2016

★★★★★ 5/5

Facebook

Had such a great experience with this company. Had no issues. Matt went above and beyond to help us, thank you Matt!

Neil · 29 April 2022

★★★★★ 5/5

Trustpilot

David Harvey -

David Harvey -Had a really pleasant conversation with David this morning. He was able to provide helpful information whilst still taking into consideration our budget, locations and requirements! Looking forward to working with David and finding our perfect new home! Thanks David!! Speak soon - SJ

SJ · 10 March 2023

★★★★★ 5/5

Trustpilot

We were recommended Tom Reid by our…

We were recommended Tom Reid by our estate agents to carry out the survey. From arranging the survey with Amy to Tom carrying out the survey we found the service excellent and would definitely recommend them.Anne and Yale - North Yorkshire

Yale · 4 August 2023

★★★★★ 5/5

Google

One of the best agencies in Clerkenwell. Melissa was very helpful and managed to find me a suitable property in no time.PositiveResponsiveness, Quality, Professionalism, Value

Mohammed · 11 November 2021

★★★★★ 1/5

Trustpilot

Would put 0 stars if possible

Would put 0 stars if possible, I’d rather be homeless than use these people ever again. Unprofessional, unorganised, staff are clearly inexperienced, rude, argumentative and generally extremely unhelpful since day 1. Will never use again as soon as my tenancy is up and I can’t wait to avoid them in the future and I would advise everyone to do the same!

Adam · 5 April 2023

★★★★★ 5/5

Trustpilot

Thank you Alex

Thank you Alex for providing such a smooth and friendly service! Your expertise and advise was greatly appreciated and it really felt like you were going above and beyond to help me!

Ellie · 26 February 2024

★★★★★ 5/5

Trustpilot

The communication of this company is…

The communication of this company is outstanding. I spoke to Zein and he made it so easy for me to bring my properties to market and get valuations done, at the right time. I am currently happy with my new tenants and the rental prices I am achieving for my properties. I am team Stirling Ackroyd!

Mela · 25 November 2021

★★★★★ 5/5

Trustpilot

Speedy and Professional

Amazing how fast Stirling Ackroyd Sunbury branch has helped to secure a new tenant with a better rent. Very professional team and highly assistive in all matters relating to managing my property. Special thanks to Katie and Katy whom been cooperative in arranging for the retouching of my flat and great their great support.

Yasser · 14 March 2022

★★★★★ 5/5

Trustpilot

If you want your house sold - read this genuine review

I purchased my property from Simon at Stirling Ackroyd almost 20 years ago. When I decided to sell I called Simon back to allow his company the opportunity to get my house sold which they achieved in approx 4 months. Aron & Alpha Sales Team were courteous and kind and most importantly they respected my home, it’s the small things taking their shoes off, greeting guests and carrying out the viewing without pressure to clients to make a sale which made the process seem easy. The sales team were transparent at all times. They also got the result and had foresight when we spoke after viewings as the sale was predicted based on body language and communication. I couldn’t rate these guys any higher # A STERLING JOB & SERVICE!

Donald · 13 February 2024

★★★★★ 1/5

Facebook

Awful experience. I would give 0/5 if I could. They emailed me multiple times about someone else's flat. I told them... 3 times with no response and no sign they were doing anything about this data breach. 4th time I get an email saying sorry but also moaning about me complaining. They emailed me! Also tried to jack the rent 550 a month in one go, attempted to book viewings with less than 24hrs notice. We had people turning up out of the blue, with no estate agent, buzzing up. The estate agent just said 'don't let them in, they are late'. all in all. terrible experience. just after money, nothing else mattered to them.

Christopher · 12 February 2024

★★★★★ 5/5

Trustpilot

David Harvey

David Harvey I called to arrange a viewing and David was extremely helpful and friendly. He asked all the right questions and I look forward to my viewing.

Lucia · 25 April 2024

★★★★★ 5/5

Trustpilot

Proactive and easy to work with

Stirling Ackroyd really chased down my sale and were very proactive. Kieran Pepperell and Spencer de Jonge were my agents and they were easy to work with and v reassuring along the way. Couldn't fault them! The flat was sold at asking price - v happy customer!

Lucy · 15 December 2022

★★★★★ 5/5

Trustpilot

I am so happy renting through Stirling…

I am so happy renting through Stirling Ackroyd , all the time when I contacted them the problem was fixed in a very short time 1 to 2 businesses days. 😀 thank you

Cristina · 14 November 2025

★★★★★ 1/5

Trustpilot

Baaaaaad baaaad service

Baaaaaad service , they accepted the offer and after six months of waiting , they disappointed us …..there is Noo communication b/w agency and buyer , we had to called every time to ask about the news , they said they will call back and they had never calling back , shame on u , we waste all our saving because of ur bad service ,

Rania · 16 August 2022

★★★★★ 5/5

Trustpilot

Mitcham branch

I was looked after by Taija Bryan from the Mitcham branch who was extremely helpful and professional the entire time. She kept in regular contact with myself and answered all questions I had and put me at ease. The service received from Taija was brilliant and I would definitely recommend this branch and Taija also!

Jasmin · 22 November 2021

★★★★★ 5/5

Trustpilot

Outstanding Customer Service

I’m on the hunt for my dream property and had the pleasure of speaking with Jake Ryan who was so forthcoming and full of knowledge on the current economic climate. Extremely informative and a great listener. Thank you Jake!

Raylene · 5 August 2023