Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOutstanding support from start to finish.
Sam at Savills was professional, efficient, helpful, and courteous throughout our home-buying experience. It was not an easy transaction, but she struck a good balance between protecting her clients' interests and providing us with outstanding service. She was honest, transparent, and communicative throughout the process, remaining calm and helpful, keeping things moving forward despite the challenges.
Sophie · 18 June 2026
Agent replied · 24 June 2026
Thank you for taking the time to leave feedback, Sophie. We’re so glad that you appreciate Sam. We’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.
★★★★★ 5/5
TrustpilotSavills - Alex Hewitt
Alex takes a long-term view to client relationships - a breath of fresh air in today's transactional property market. In the weeks we worked together, I came to rely on Alex for his honest feedback, his patience and genuine desire to provide me with clear and helpful information, cutting through the "noise". I highly recommend Alex and his team at the Earls' Court Office - with Alex Hewitt, you are in very good hands.
SL · 1 July 2024
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you, SL. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
GoogleRecently sold my flat with Savills Islington. They went above and beyond with their service. Lots of contact and updating along the process - Ele was fantastic. Dan was also really knowledgeable at the start and was really helpful with negotiating the price with my buyers. Couldn't have been happier with the team at Savills and will definitely recommend them to any friends.
Lucy · 19 December 2024
Agent replied · 23 December 2024
Dear Lucy,
Thank you for your feedback. We are delighted to hear you have had a great experience with Ele, Dan and the team. Wishing you all the best.
★★★★★ 1/5
TrustpilotOverpriced, cynical and rude service for landlords
We as landlords are completely unsatisfied with Savills as our letting and managing agency. It is a thing that they are unexceptionally expensive, but for the price they don't give back extra value. First thing we haven't received our half a year report, just after several calls and emails and as a 9-month report with a letting contract run for 12 months. Our property valuation happend via pictures. There was a photographer who came out, than the women who provided the report just looked the pictures and said her opinion about our letting property via them. She has never been in the flat and saw it byself personally! Interesting.....!We decided to leave this overpriced agency, and after it the style of their emails and the treatment is more than disgusting. We do NOT recommend them at all, we think they overcharge landlords, and how they handled us as landlords when we decided to leave them was cynical and rude. They want to HOLD BACK OUR FLOAT MONEY, telling to us that our new agency advertising falsely, eventhough the new agency changed already the advertisement. We are not responsible for any agencies and their advertisements, and we think it is UNLAWFUL to hold back a landlord's money for claiming an other agency's act. We are seriously thinking of taking further steps in this case.They let us feel as second class people, but they have forgotten one thing: WE PAY THEIR SALARY, because without our payment they do NOT HAVE BUSINESS and NO WAGES! They do NOT MAKE FAVOUR for a landlord, WE PAY A FORTUNE FOR THEIR SERVICE, they live from us.
Ms · 29 February 2024
Agent replied · 22 October 2024
Hi Agnes, thank you for taking the time to share your feedback with us. We sincerely apologise that your experience did not meet your expectations. Your satisfaction is incredibly important to us, and we regret that we fell short on this occasion.We would greatly appreciate the opportunity to learn more about your specific concerns and address them directly. Please feel free to reach out via email to socialmedia@savills.com so we can discuss how we can make things right for you.Once again, we apologise for any inconvenience caused and thank you for bringing this matter to our attention.
★★★★★ 5/5
TrustpilotA walk in the park with Alicia from Savills St Johns Wood
Working with Alicia from the team at Savills St. Johns Wood has been a delight! From the get go Alicia took go care of us ensuring a smooth and quick sale. The team were always available on the phone and had all the right answers and advise to make this daunting task a walk in the park! Excellent service - I highly recommend !
Maurice · 28 November 2024
Agent replied · 27 December 2024
Thank you for your lovely review, Maurice. It was a real pleasure being able to help.
★★★★★ 5/5
TrustpilotGreat Service!
I was in the market for a property, however I was pretty lost and had no idea where to start. I called Savils and requested a meeting - Jayden Campbell was the associate who I had the meeting with. he walked me through my options and helped me understand the current market, very friendly and inviting. Without him I would've still been searching around cluelessly.
Luke · 13 November 2024
Agent replied · 27 December 2024
Thank you for your feedback, Lukr. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 1/5
TrustpilotSavills photographers unlawful practice.
To start off with if I could give minus stars I would. I am selling my Mothers bungalow on another auction site. Up to now the buyer and I have exchanged contracts but completion has not taken place yet. The buyer decided to take the law into his own hands and change the locks on my mothers property, he also put the property that he doesn't own yet on Savills auction site, by chance I come across my Mothers property on Rightmove with photographs outside and inside the property, I contacted Savills to tell them the property does not belong to the person who had asked them to list the property on their site. I spoke to one of the reps who's name was Jay, he apologised and said he would have the listing removed, which he did. I then spoke to Ralph Mendes da Costa, I informed him that the photographs taken inside the house and round the back of the house were taken illegally because the person who listed it does not own the property yet. I asked Ralph to tell me what details were supplied to Savills regarding the ownership of the property and the perspective sellers legal right to sell it. He said once contracts are exchanged he has the right to sell it. I am not disputing this because I am unsure of the legalities of it. Ralph asked for my email address so he could send me a response, so far I have not heard anything. I am going to seek legal guidance on this because Savills photographers have entered my Mothers property illegally and taken photographs of her personal living space without permission because she is still the legal owner of the property. Friday the 16th Feb 2024 my son phoned Savills and asked about the property and the response he got was yes its still for sale, how can this be explained, from a big company like Savills this should not be happening. In my opinion this is no better than breaking and entering and trespass at the least, I will leave that up to a legal representative.
Steve · 17 February 2024
Agent replied · 22 October 2024
Hi Steve, thank you for making us aware of this, we are sorry to hear of your experience and we would like to find out more. Could you email socialmedia@savills.com with any additional detail so we can investigate this please?
★★★★★ 5/5
GoogleI had a great experience with Ele Robertson at Savills. From start to finish, she was the consummate professional especially during some tricky times and uncertain delays! Ele was so helpful, friendly and accommodating. I cannot recommend her and the Savills team enough!
Claudia · 9 August 2025
Agent replied · 16 April 2026
Dear Claudia, thank you very much for the review about Ele. Wishing you all the very best in your new home and if we can help with anything else please do let us know.
★★★★★ 5/5
GoogleJust bought my first home with Savills, they were absolutely brilliant from beginning of the process to the end. The Sales team were great at the beginning when doing viewings and Leah has been 10/10 from the offer stage through to completion. She’s been really fast to respond to any questions, friendly, kind & professional. Thank you Savills and thank you Leah!
Sam · 19 December 2024
Agent replied · 23 December 2024
Dear Sam,
Thank you for taking the time to write this lovely review. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleI recently sold my 1-bedroom flat in Islington via Savills. I haven't got enough nice things to say about them, especially Leah and Katy. They were proactive, positive and had a fantastic problem-solving mentality. They kept the sale moving at pace and no query from me was too small or too stupid. I would recommend working with them in the very strongest terms, my experience was superb.
Christopher · 22 September 2024
Agent replied · 22 October 2024
Dear Christopher,
Thank you for your fabulous review about Katy and Leah. We are delighted to hear that you had a great experience with Savills, hopefully we can work with you again in the future.
★★★★★ 1/5
TrustpilotThe most appaling company to work for
The most appaling company to work for. I was put on a new homes site to work with no lighting I had to walk 15 mins in the dark to the train station in fields. A female lone working then to add insult to injury made to fill out a H&S assessment saying I had been given a personal alarm that I hadn't been given to meet their H&S lone working requirements! There was no internet and then I signed up house sales with absolutely no training oñ Savills paperwork and yet still sold houses for them showing their customers broken tile examples. I left after a few weeks trust me the name Savills is not associated with Quality and as for management support one manager was on holiday abroad the whole time I worked and the other was off sick the whole time!
Max · 26 January 2024
Agent replied · 22 October 2024
We are sorry to hear of your experience working with us and would like to find out more so we can continue to improve. Please email further detail to socialmedia@savills.com so we can look into this more.
★★★★★ 5/5
TrustpilotShikha was wonderful
Shikha was wonderful, really helped me move in and all the support that came after. She’s very responsive and problem solved quickly :)
Nora · 15 September 2026
★★★★★ 1/5
TrustpilotThe worst company I have ever…
The worst company I have ever experienced very rude they lack customer communication skills threatening behaviour I find it very hard that they are still allowed to practice my advice is keep well away I would never use this company ever again
Mr · 21 August 2026
Agent replied · 24 September 2026
Thank you for your feedback. We are sorry to hear that you were dissatisfied with your experience and that you felt our communication fell short of the standards we aim to provide.
We take concerns regarding customer service and professional conduct very seriously. The experience you describe is not reflective of the level of service we strive to deliver, and we regret any frustration caused.
As we are unable to discuss individual circumstances in a public forum, we would welcome the opportunity to investigate your concerns further. Please email socialmedia@savills.com with your details so that a senior member of the team can review the matter and respond appropriately.
We appreciate all feedback, as it helps us identify areas where we can improve our service.
★★★★★ 5/5
TrustpilotExcellent management service in Islington
I rent a flat in Islington managed by Savills. My experience has been excellent. Oliver Hudson, lead contact for my rental, is responsive and professional. I have had a few issues over the years and Oliver gets back to me within the day and resolves issues quickly. I highly recommend Oliver and Savills for owners and renters looking for trustworthy management.
Jennifer · 4 November 2024
Agent replied · 22 October 2024
Thank you, Jennifer. We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotThank you Deanna!
Deanna Addis has been looking after our 2 properties for years and we have always been very impressed by her. She is always extremely organised and gets any issues resolved quickly, making everything very easy for us. We always feel in the loop and updated as she takes time to communicate with us regularly. I'd highly recommend her as a Property Manager to anyone looking. Thank you again Deanna!
Helen · 26 June 2024
Agent replied · 22 October 2024
Thank you for taking the time to review our service, Helen - feedback is always incredibly helpful. I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotRental experience
Our property manager Ilinca Ioanovici was amazing throughout the rental process. Always quick to solve and issues and queries, much appreciated!
Mattie · 15 September 2026
★★★★★ 5/5
GoogleI have entrusted Savills Islington with the letting of my flat in Islington. As a Swiss, I don't know the procedures in England well. That's why it was very important to have a good partner. From the beginning, Holly Goodge and her team (Georgina Catton and Lucy Whistler) looked after me excellently.
But also the other Savills specialists (Evelina Grigorovic-Aziz and Aaliyah Sober) supported me very well.
Everyone was always responsive, helpful and extremely motivated to complete the rental quickly and successfully.
They have driven the rental forward very competently and professionally. Thanks to the great commitment, the rental could finally be successfully completed. Thank you! I highly recommend the Savills Islington lettings team.
Thomas · 23 October 2023
Agent replied · 22 October 2024
Dear Thomas,
Thank you for your lovely review about our lettings team. We are delighted to hear you are pleased with the service received and we wish you all the best with the new tenants
★★★★★ 5/5
GoogleContext: I was looking to rent a flat. The staff at Savills are doing a good job of fighting the negative stereotypes about lettings agents. They are patient, professional and friendly, and I didn't feel like they were constantly pushing me to make decisions. Even though they did call and encourage me to make offers on places I liked, it always felt respectful. I didn't even end up making an offer with Savills, but they were nice to me about that too and wished me good luck on an offer I made through a different agent.
I hope other lettings agents realise that even for tenants - usually the group with the least amount of power and choice - can make a decision about which organisations to work with. Thanks for beating my expectations. In this office I worked with Lucy, Jacob and one other of their colleagues who sadly I don't remember the name of.
Daniel · 23 October 2023
Agent replied · 22 October 2024
Dear Daniel,
Thank you for taking the time to write this review about our lettings team. We are delighted to hear of the great service you received.
★★★★★ 5/5
GoogleI don't often take the time to write reviews but I would like to highlight my positive experience with Savills. I came across Savills among other agencies in Islington during my search for a one-bedroom rental flat and had several viewings with them. They were always punctual, transparent and professional. The search was proving very difficult due to the current rental market being very competitive. Nevertheless, Lucy (big shout out to her!) kept contacting me with new potential flats and I finally managed to secure a flat thanks to Lucy having me on top of her list when another potential tenant dropped out during the referencing process. I needed to move in urgently, so Lucy did her very best to speed up the process and assist me with the right to rent and referencing steps as well as negotiate the best outcome with the landlord. As a result, I was able to move into the flat one week after Lucy had called me to say the flat had become available again - truly record-breaking! My experience with Savills has continued to be positive since my move-in during mid March 2023, with my new contact person being quite responsive regarding a maintenance issue that came up after my move-in. Thank you Savills - especially Lucy - for helping me find my new home!
Noemi · 23 October 2023
Agent replied · 22 October 2024
Dear Noemi,
Thank you so much for taking the time to write this review. We really appreciate your feedback about Lucy. Wishing you all the best in your new home
★★★★★ 5/5
TrustpilotGood experience all round
Victoria at Savills Newbury was a pleasure to deal with.She was highly professional and most importantly kept in constant touch and was always available either directly on the phone or by email. Our move was quite lengthy until exchange but the entire team at Savills were very calm and nothing was too much trouble.We would not hesitate to recommend them to other homebuyers. Thank you all very much.
EK · 24 June 2024
Agent replied · 22 October 2024
Thank you, EK, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
GoogleMiles was a huge help in finding my first home. He was always easy to get hold of, kept me updated throughout the process, and made it a really great experience.
Alice · 14 October 2025
Agent replied · 12 January 2026
Dear Alice, thank you very much. Wishing you all the very best in your new home.
★★★★★ 5/5
GoogleI had an incredible experience with Savills! Particularly Tom Newman. He helped me find and secure an incredible apartment. Very responsive, attentive and helpful through the process, including after signing. Cognizant it will be in a new sales role, but would highly recommend him.
Rahul · 16 May 2025
Agent replied · 16 April 2026
Dear Rahul, thank you for this great review of Tom and the team. Wishing you all the very best.
★★★★★ 4/5
TrustpilotSue was very good at keeping us informed.
Sue was very good at keeping us informed of the progress with the sale which was dragging on due to external influences. Earlier on when dealing with another colleague, I felt I was having to do the chasing but it was much better when Sue took over and she made a massive effort to make sure everything was put in place for us.
Rowland · 23 August 2024
Agent replied · 22 October 2024
We really appreciate your kind feedback, Rowland. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotOliver H
Oliver H. has been incredibly kind and efficient during my time with him as property manager. He addressed all my concerns swiftly and was extremely lovely during the entire process. I cannot recommend him more highly!
Laura · 7 September 2026
Agent replied · 24 September 2026
Thank you so much for your review, Laura. It's much appreciated. If you need anything further please don’t hesitate to contact us.
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