Trusted Agent profile · Islington

Savills Islington reviews

4.2

★★★★★ Great

2,084 reviews across 2 platforms

94 Upper Street, London, N1 0NP, Islington, N1 0NP

Savills's office in Islington, at 94 Upper Street, is rated 4.2 out of 5 across 2,084 reviews on two platforms, including 280 Google reviews rated 4.8.

Google logo

4.8 / 5

280

Reviews on Google

This office

Trustpilot logo

1,804

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful and Prompt and Great Reah

We have had dealing with Savills for 5 years. We received very good service. Their reply was prompt and they were very good at sorting out the problems we faced which were quite a few. Reah our point of contact made it easy for us and always answered our queries and guided us through when we were not sure how to sort out the issues. Thanks Reah. Robert Shutt;erworth also helped when Reaf=h was not around.Overall we are very happy with the service we have received

Customer · 19 September 2024

Agent replied · 22 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be.

5/5

Trustpilot

Supportive Staff and excellent service

I've had an excellent experience with Savills, thanks to the exceptional service provided by Oliver Hudson. From the first day I moved in, Oliver has been incredibly supportive, always prompt with his replies, and efficiently addressing my various requests. He consistently liaised with the landlord on my behalf, ensuring everything was handled smoothly. His dedication and attention to detail have truly made the process seamless. I highly recommend Savills for their professional and reliable service.

Rony · 18 November 2024

Agent replied · 27 December 2024

Thank you so much for your review, Rony. It's much appreciated. If you need anything further please don’t hesitate to contact us.

1/5

Trustpilot

“Terrible experience with this agency

“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”

Luca · 8 May 2026

Agent replied · 27 May 2026

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustrations you’ve described. Providing clear communication, efficient service, and a well-coordinated team is something we take very seriously, so it’s disappointing to learn that we did not meet those expectations in your case. We would genuinely appreciate the opportunity to look into this further and understand what went wrong, as this will help us improve our processes and prevent similar situations in the future. If you’re open to it, please contact us directly: socialmedia@savills.com.

5/5

Trustpilot

Thank YOU - Antony and Savills

It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!

Prashanth · 28 August 2024

Agent replied · 22 October 2024

Thank you for your lovely review, Prashanth. It was a real pleasure being able to help you and hope you enjoy the new home.

5/5

Google

I worked with Ele on the sale of my flat in Islington. She is a consummate professional, knowledgeable about her sector and justifiably confident. I felt in safe hands throughout the process under her leadership and guidance. The sale overall was very smooth in large part down to her careful handling of the process. Ele’s communication style is impeccable and is a key strength of hers. It’s especially impressive with a large portfolio of clients with competing demands. I really enjoyed working with Ele (despite selling property being known for being a stressful process) and wish I had something else to give her to sell for me! I wouldn’t hesitate to recommend her and Savills, they were worth every penny.

Phoebe · 23 August 2024

Agent replied · 22 October 2024

Dear Phoebe, Thank you for taking time to write this wonderful review about Ele. We are so pleased to hear of your positive experience with Savills. Wishing you all the best with the move

5/5

Trustpilot

Millie was so helpful and extremely…

Millie was so helpful and extremely accommodating when it came to our property search. Thank you.

Kim · 18 June 2026

Agent replied · 24 June 2026

Thank you so much for your review, Kim. It's much appreciated. If you need anything further please don’t hesitate to contact us.

4/5

Trustpilot

My experience at Savills was a little…

My experience at Savills was a little mixed and it took a long time to sell the property at a much lower price than we hoped for. However I did want to take this opportunity to commend Sofia Da Silva and especially Lucy Kershaw-Staines who took on the mantle more latterly and was excellent in her endeavours, and communications and competence levels. She was so good I would recommend her to any employer!

Catherine · 19 November 2024

Agent replied · 27 December 2024

Thank you for your feedback, Catherine. It really helps us review our own performance and ensures our service is the best it can be.

5/5

Trustpilot

Bailey was lovely to deal with and…

Bailey was lovely to deal with and resolved all queries and issues quickly and smoothly. He was very professional, friendly and always helpful.

Kirsty · 24 April 2026

Agent replied · 27 May 2026

We really appreciate your kind feedback, Kirsty. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Prompt & Professional

I have had a smooth and professional experience with Savills, right from first inquiry in a property through to Savills managing it. Our property manager Aliya Charnley has been very prompt and helpful in dealing with any queries or issues with the property. Certainly the most responsive and professional property manager / estate agent I’ve dealt with in my years of renting and will happily rent with Savills again in future as a result.

Jonny · 23 October 2024

Agent replied · 27 December 2024

Thank you for taking the time to review our service, Jonny - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

Tina & Team save the day!

After moving out of my rental property listed with Savills I’d made an error on the return deposit form (panic overload thinking someone else was going to get it definitely set in) but Tina and the team jumped into action straight away!The situation was resolved so quickly and I can’t thank them enough - thank you for helping me when being a sausage and typing double numbers!!Really swift and communicative, they definitely saved me a lot of stress and heart ache, thank you again!!!

Becky · 28 June 2024

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you, Becky. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Wonderful Experience as a Tenant

As a tenant, I have been consistently impressed with the level of service and care that Tami has provided. From the moment we signed the lease, Tami has been responsive, professional, and proactive in addressing any issues present in the flat. From regular maintenance check-ins to addressing any concerns we've had (which, thankfully, haven't been any so far), Tami has shown a genuine commitment to providing excellent service. Tami keeps us informed about any changes or updates at the property, and is always available to answer any questions or concerns we may have.

Iman · 27 June 2024

Agent replied · 22 October 2024

Thank you for your feedback, Iman. It really helps us review our own performance and ensures our service is the best it can be.

4/5

Trustpilot

Comfortable with Savills

I have been with Savills for over 10 years. After a terrible experience with a previous Letting Agent, Savills has been a breath of fresh air. Communication was occasionally slow at the start, however improved immensely over the years. The team, namely Alex Worrall and Tristan Hickman are very good at what they do and go out of their way to help. I have no complaints a such, however I have held back on giving 5 stars as I would like Savills to be more rigorous in getting competitive quotes for maintenance works. At a time when costs are rocketing, guidance on cost saving opportunities are required more than ever.My main contact, Alex is a little gem. She is polite and quick to support, which is why I remain comfortable and at ease with using Savills

Moji · 19 June 2024

Agent replied · 22 October 2024

Hi there, thank you for your feedback. We take this very seriously and ask you to get in touch by emailing further detail to socialmedia@savills.com so that we can discuss your concerns.

5/5

Trustpilot

Helpful and Efficent Team

We had an issue about auction process and reached the team and director Sam Harborne, He made an big impact and solve our problem instantly,Sam and the team are so helpful and take responsibilty for us and save the day, you should definitely reach them for your invesment or anything else and If you have any issue they will help to you immediately! Thank you Sam and the team!

Melih · 11 December 2024

Agent replied · 27 December 2024

Thank you for your lovely review, Melih. It was a real pleasure being able to help you.

5/5

Google

Ele was an amazing estate agent, she was so helpful and nothing was ever too much. She was lovely and never made me feel pushed into any decisions. She was always in regular contact and easy to reach, she answered all my questions quickly and kept a very good relationship between myself and the seller. I couldn’t have asked for a better estate agent - I met a lot in my search process and she was by far the best and the only one I actually wanted to buy a property from!

Polly · 25 May 2024

Agent replied · 22 October 2024

Dear Polly, Thank you for taking the time to write this fantastic review about Ele. We are delighted to hear you are pleased with the service provided. Wishing you all the best

5/5

Trustpilot

Excellent property management by Shan

I have been a resident for the past two years and feel compelled to share my positive experience with our property manager, Shan. Shan has been exceptional in managing the property, is always prompt, courteous, and highly professional. From the start, Shan consistently goes above and beyond to ensure the residents are comfortable and satisfied. For instance, when my heater broke down in the middle of winter, Shan had a repair technician at my apartment quickly ensuring my family stayed warm and safe. Additionally, Shan is proactive in addressing any issues before they become problems, and the communication is always clear and timely. Overall, Shan's dedication and professionalism make him an outstanding property manager. The commitment to providing excellent service has greatly enhanced my living experience at Property. I highly recommend Shan to anyone seeking a well-managed and pleasant place to live.

Anna · 22 May 2024

Agent replied · 22 October 2024

Thank you so much for your review, Anna. It's much appreciated. If you need anything further please don’t hesitate to contact us.

1/5

Trustpilot

Disappointing

I am extremely disappointed with the rental service provided by Savills. They placed a tenant in our property who attempted to leave after just two months, and the information we were given about them was inaccurate. The tenant themselves stated that Savills had misled them, which is deeply concerning.

Julie · 28 August 2026

Agent replied · 24 September 2026

Thank you for updating your review. We understand that our Customer Service team has thoroughly investigated the concerns you raised and provided detailed responses addressing each of the points set out in your review.

5/5

Trustpilot

Savills Petworth excellent service

Savills in Petworth,and David Vawdrey in particular, were brilliant in my recent house-house-selling experience. Always there for questions and updates and proactive in checking progress down the chain. All staff were courteous and friendly at all times, I would strongly recommend them , and thank David for his support.

Ms · 7 May 2026

5/5

Trustpilot

We bought a buy to let property through…

We bought a buy to let property through Savills St John’s Wood branchThereafter, Mr.Ben Varma sales Directorhave introduce us to their letting department all under one roofMr.Luke Hull Head of letting , he and his team are very friendly and helpful and easy to work with , Luke have advice us how to prepare and furnish the property within one day Luke have found us a Happy tenant Thank you Luke and your team

Doris · 8 August 2024

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you, Doris. Thank you for providing us with an update and for taking the time to review our service.

1/5

Trustpilot

Worst letting agent I've ever dealt with

Savills manage a property I Iet, which I agreed to pay a premium for, for the sole reason that it was a new build, high end development. I just wanted everything to work and not have any problems. 9 months in and I had no heating all winter, no ventilation in the kitchen, which meant I couldn't cook (it's a studio) and no extractor in the bathroom, making that unusable. It took over 50 emails and 6 months to get any action on them. It was all an easy fix when they could get their act together. There has been no apology, no compensation and I have to email 5 times and wait weeks to get a single response. If you have the misfortune of ending up with Alex Worral managing your property, move out.

Alex · 17 April 2024

Agent replied · 22 October 2024

Hi Alex, we appreciate you bringing this to our attention.We would like the opportunity to learn more about the situation and address it directly. Please provide additional information via email: socialmedia@savills.com so we can investigate.

5/5

Google

Our second time using Savills and have only good things to say. Dan Fox and Ele Robertson are brilliant. Dan has a clear sense of the market and Ele is extremely supportive and communicative with both seller and buyer to ensure a smooth sale. Thanks to you both.

Daisy · 16 July 2025

Agent replied · 16 April 2026

Dear Daisy, thank you very much for the lovely review for Ele and Dan. If there is anything we can do to help, please do let us know and we wish you all the very best with the move.

1/5

Trustpilot

Very poor experience as tenants

Very poor experience as tenants. Savills is continuing to withhold £170 from our deposit for a supposed “light clean”, despite the check-in report recording that the property was not clean when we moved in and the check-out report showing that many areas were left in a better condition.

Scott · 20 August 2026

Agent replied · 24 September 2026

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take reports of maintenance issues and health and safety concerns seriously, and we regret that you feel these matters were not resolved satisfactorily during your tenancy. We also understand how frustrating deposit disputes can be. We value all feedback and are committed to continually improving the service we provide to both tenants and landlords. We would appreciate additional details in order to investigate, please email us at socialmedia@savills.com so we can raise with the appropriate departments.

5/5

Google

A great service offered by Savills. The house had been on the market with another estate agent for a number of months and then we switched to Savills and within a few weeks we had a firm offer. Ele was our contact at Savills and she was professional, attentive, was a great communicator and generally a pleasure to deal with.

Geoffrey · 16 January 2026

5/5

Trustpilot

Sandy and Ritesh are great

Savills are great. We've been with them a few years and they are super helpful. We had issues with one person a while back and they sorted it out quickly. Ritesh has been dealing with us and he's fantastic. As is Anthony and then Sandy overall managing things is amazing. - basically Savills are a bit more expensive than other companies for management but you get what you pay for.

Ben · 17 September 2024

Agent replied · 22 October 2024

Thank you for your kind words and for taking the time to post a review, Ben. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

Had a fantastic experience buying a home in Islington. Ele was absolutely incredible, even when things got complicated was so supportive and made the whole process an incredible way to start moving into a new home. Extremely professional and personable throughout and wouldn't use any other estate agent in the area now - Thank you Ele!

Tom · 16 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills Islington

How many reviews does Savills Islington have?

Savills's Islington office has 2,084 reviews across two platforms: 280 on Google, 1,804 on Trustpilot (across the whole business).

What is Savills Islington's rating?

Savills Islington is rated 4.2 out of 5 across all 2,084 reviews, and 4.8 out of 5 on Google from 280 reviews.

Where is Savills's Islington office?

Savills Islington, 94 Upper Street, London, N1 0NP, Islington, N1 0NP.

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