Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotLong standing client since 1997.
I have been a client of KFH since 1997, for sales and lettings.Their customer service has always been of a high standard, professional, respectful and accommodating, and always reply to any queries with minimal delay.They keep us updated in a timely manner of any legislative changes that effects the letting market and are very knowledgeable. They give equal professional service and respect to our tenants.We have remained with them for this reason and recommended them to others, we are aware there maybe cheaper alternatives but wouldn’t consider changing because of their professionalism. Thank you.
Nula · 1 March 2022
★★★★★ 5/5
TrustpilotKFH were great to work with
KFH were great to work with, specifically Jimmy and Maryam. They were calm, accessible and kept the purchase progressing in a calm and considered way. I really valued the fact they were available for calls when needed and returned calls, these small things made all the difference. I’d definitely buy and sell through KFH again in the future.
Naomi · 10 February 2024
★★★★★ 5/5
TrustpilotI was very happy with the girls
I was very happy with the girls, they made me fill very comfortably and informed me with All the procedures, needed while carrying out the appointments . The Tenant, I have is a lovely lady with her son . I feel very blessed and glad I picked KFH , to be my letting agent . I will be recommending them in the future. Kind regards . Hatice ,.
Hatice · 4 June 2023
★★★★★ 4/5
TrustpilotIna was very good
We chose the company because the contact and information given by Ina was very good
Miriam · 13 October 2023
★★★★★ 5/5
TrustpilotOutstanding Mortgage Experience
Med and Heather at Kinleigh Folkard & Hayward are an incredible team. Med's expert advice and personalized approach were top-notch, making the process smooth and stress-free. Heather's efficient organization and clear communication kept everything on track. They kept me informed at every step, and I felt fully supported throughout. I highly recommend them to anyone seeking top-notch mortgage services. Thank you both for your exceptional work!
Manuela · 25 July 2023
★★★★★ 5/5
TrustpilotPaul and Natalia at the Lordship Lane…
Paul and Natalia at the Lordship Lane branch were unfailingly polite, cheerful and efficient.
Mr · 20 October 2025
★★★★★ 3/5
TrustpilotThey have been inflexible and not particularly cooperative
They should be more careful and client friendly. I would not recommend using them
Nic · 20 October 2025
★★★★★ 5/5
GoogleCameron pleasantly attends to every element of considered, proactive customer service! He sourced rental properties meeting my search requirements, reached out when new listings became available, researched answers to initial and follow-up questions and has been consistently knowledgable and prompt to correspond during referencing and moving in. His support and knowledge make a tremendous positive difference in the letting process!
Jillian · 10 December 2023
★★★★★ 1/5
TrustpilotTerrible experience
Terrible experience. They charge high prices and bad service. I am currently letting my flat through the Battersea branch and no matter how many times I complain the service doesn’t get better. They have just sent me a quote for £5,000 worth of works with no explanation of what it is actually is. They sent my most recent statement 20 days after the due date and this was after I had to chase them. Yes it was the Christmas period but there are still plenty of work days during this time. When I received the statement it had charges taken out for work from months ago that I didn’t officially approve. And I have had 3 sets of tenants in 18months. So all in all a terrible experience. I don’t know if this is the case with estate agents but be warned if you are going to use KFH. It’s actually unbelievable how bad the experience has been. By the way this is not some rundown flat, it is a recently renovated lovely 2 bed near the park. I never write bad reviews this is the first time but it’s that bad.
M · 5 January 2022
★★★★★ 5/5
TrustpilotVery satisfied vendor
Prior to putting my property on the market, I contacted several estate agents. The representative from KFH immediately impressed me with his enthusiasm, extensive knowledge of the area and realistic assessment of market conditions. Throughout the sale process, the KFH team were unfailingly helpful and supportive and did everything possible to ensure that the transaction ran smoothly and I was very satisfied with the service I received.
Alexputney · 6 June 2023
★★★★★ 5/5
TrustpilotGood experience buying and selling
Good experience buying and selling through the Sydenham team. I was looked after by Siobhan and Toby who cared about the people in the chain and kept everyone informed at each stage. It took longer than expected but KFH were on top of things and good at maintaining calm. Thank you for looking after me.
Njeh · 21 March 2024
★★★★★ 5/5
TrustpilotPositive experience
There was good communication from the start and our agent, Rebecca, was very helpful and responsive.
Jo · 26 August 2023
★★★★★ 1/5
TrustpilotI had a disappointing finish for a sale…
I had a disappointing finish for a sale of a flat. Communication was not forthcoming despite requests for regular updates, and also found that there was minimal effort for completing the elements required for the sale which were difficult for an offshore seller. Branch used - Raynes Park.
Disappointed · 30 July 2024
★★★★★ 5/5
TrustpilotKFH works hard
KFH renting team in Putney went above and beyond to secure a tenant for me and welcome the tenant.
Xing · 31 May 2023
★★★★★ 5/5
TrustpilotChris - Raynes Park branch
Chris was amazing from start to finish, professional and fast, well communication. Highly recommended
Inga · 12 October 2023
★★★★★ 5/5
TrustpilotHolly has been excellent in helping me…
Holly has been excellent in helping me find a suitable Tenant. Thank you :)
EF · 11 October 2023
★★★★★ 5/5
TrustpilotFlat purchase with KFH
We recently bought a flat with KFH Earlsfield through Natalia Wijata, and had a great experience with the whole agency. Natalia took us around 13 properties, all of which were were exactly what we asked for, and through the purchase process was extremely proactive to ensure all enquiries were resolved. We are very happy with Natalia and KFH, thank you for everything!
Tom · 10 October 2023
★★★★★ 5/5
GoogleHave good experience with Jennifer. She is very professional and patient when doing the viewing. And give responses on time.
YU · 9 August 2025
★★★★★ 5/5
TrustpilotExcellent friendly service was provided…
Excellent friendly service was provided by the company letting many of my properties todate. Also I take this .opportunity to commend The manager and staff for their support and advice. In particular tooting Broadway branch where most of my properties are dealt with.
Siva · 17 October 2024
★★★★★ 4/5
TrustpilotQuick sale
Quick sale, straightforward. However I was put under pressure to reduce price within only a few weeks of property going on the market which I did not think was necessary. Also the estate agent was a bit too involved in the sale process. He was always polite and trying to move things on but a few more emails than necessary.
GS · 25 November 2023
★★★★★ 5/5
TrustpilotVery responsive accounts team
Very responsive accounts team. Quick to revert. Very cooperative and professional
Shrey · 6 November 2025
★★★★★ 4/5
TrustpilotPersistent and hard working
KFH generated a large number of viewings of my property and kept me well informed throughout the process. They were persistent and hard working. My only criticism relates to later in the process (once the offer had been accepted) when I was subjected to a large volume of communication which was not always up to date and often should have been directed to lawyers,
Tamsin · 11 August 2023
★★★★★ 5/5
GoogleWe had Jack Cullen as our go to estate agent and he was great, his communication was fab and he always followed up. Even if he didn't have a flat for us to view, he just checked in which really did help and make us feel that we had someone helping us. Great service and an easy guy to chat to!
Katie · 26 October 2023
★★★★★ 5/5
Trustpilotextremely good service and expert advice
We were extremely happy with all the mortgage advice given to us by Sawan and Sharon. They were patient and indwith us, but extremely prompt and timely whenever we needed anything. Their advice was very thorough and expert and we felt in really safe hands. Highly recommend both. Thank you.
Daisy · 12 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
