Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI just want to say thank you to Claudia and Dario, I sold and bought my new home through them this month. I’m happy I went with them as there a cut above the rest. You pay more to be with Hamptons but from my experience, they are nice people and there approach is not aggressive as it is with other estate agents. I will be recommending you guys.
- As already suggested you really need to up your game with a gift or at least a keyring when you had over keys to a new home. It's very little but would go along way as well as being good for your branding.
Oleg · 25 October 2023
Agent replied · 24 October 2024
Hi Oleg! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleI recently sold my property with the help of Jonny and Dario, and could not recommend them more highly. They have been supportive, thoughtful, efficient and proactive throughout the process, and I really appreciated the consistency of communication and the way it felt very personal. I felt there was mutual respect in the relationship, which was important to me as it is not always the case with estate agents! And they went above and beyond in also providing advice and support on my related purchase (which was not with Hamptons but with a nightmare agent). There were stressful moments in the process, but I found them to be fair and level-headed, and appreciated talking things through with them. I'm super grateful for all their efforts in getting us over the line and in achieving a fantastic price despite the tricky market situation!
Nicole · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review Nicole. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
TrustpilotThe very fast and efficient response I…
The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.
Ian · 17 March 2026
★★★★★ 5/5
TrustpilotBrilliant Service Throughout
We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.
Dodd · 17 April 2026
★★★★★ 5/5
GoogleWe chose Hamptons to sell our flat after a terrible experience with another local agent, and we couldn’t be happier that we did. From the initial calls with Dario and meeting the agents to viewings, offers and completion, our entire experience with Hamptons Islington was fantastic. We found them to be highly professional, proactive and responsive. We were never left in the dark during the process; the team informed us of viewings in advance and shared feedback straight after. And in a very tough market, they managed to get us two competitive offers. Claudia managed our sale process expertly through to completion, dealing with issues promptly; her experience and professionalism were critical to achieving a successful sale and we cannot recommend her and Hamptons Islington highly enough.
Chris · 10 October 2023
Agent replied · 24 October 2024
Hi Chris, we are delighted that you enlisted Hamptons Estate Agents Islington and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleWe recently sold our property through Hamptons Islington and the team were brilliant. Claudia led us through the whole process expertly; her clear communication and swift responses to any queries really helped keep everything smooth from start to finish. Claudia has also shown us around several potential properties to purchase and she’s understood our brief very well. Also a shout out to Nyan who brought us over to Hamptons and has always been friendly and professional in his approach.
Fraser · 25 October 2023
Agent replied · 24 October 2024
Hi there Fraser, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleWe’ve just sold our property with Hamptons Islington and their service was exemplary. There was no hard sale from the beginning which was a nice change and they achieved an over asking price figure. Mark B was on hand at all times if we had any issues moving through the process and helped to get the sale over the line. We would definitely recommend them to anyone wanting to sell their property for their professionalism and hard work!
Debi · 25 October 2023
Agent replied · 24 October 2024
Hi debi, we are delighted that you enlisted Hamptons Estate Agents Islington and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 1/5
TrustpilotHamptons Letting Agents APALLING
Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.
Laurie · 3 July 2023
Agent replied · 29 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotExcellent Property Manager.
David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.
Mr · 22 March 2026
★★★★★ 5/5
TrustpilotDena is a great Property Manager
Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.
Zai · 20 March 2026
★★★★★ 5/5
TrustpilotFabulous service
The staff in the Alton branch, particularly Adam Masters, went above and beyond to get a long winded and complicated sale over the line. Adam is professional, calm and supportive. I have used Hamptons three times now and would wholeheartedly recommend the Alton office.
Clare · 21 February 2026
★★★★★ 1/5
TrustpilotVery bad experience
Very bad experience. Incompetent staff who don’t listen and try to fob off repairs. The property we were given is so badly built whereby there’s massive gaps in doors that Hampton came and put some cello tape to stop the cold drafts. Absolute joke of a company. An emergency toilet repair was reported and Hamptons said to manage with buckets of water down the toilet till office opens after bank holiday. A washing machine provided with property was left for over 3 weeks until somebody bothered to respond to my constant reports almost everyday. No apology just absolute incompetence from staff who simply don’t care about repairs just collecting rent. We are a family which includes vulnerable tenants yet completely ignored and almost bullied not to report repairs
Sim · 24 May 2026
★★★★★ 5/5
TrustpilotVery good service
Daniel Johnson [Hampton's St Alban's] has been intrepid in following up a number of difficult challenges arising from the rental of our flat. He is committed to helping both property owner and tenant resolve differences and move on to successful outcomes. Daniel is polite and professional. I can fully recommend his work and the work of his company.
Liz · 13 October 2025
★★★★★ 5/5
GoogleI just sold my flat through Hamptons Islington and the team were excellent, particularly Dario Esposito and Mark Borges. Mark was always on top of the details and I knew I could reach out if I ever needed to get things moving. The sale process was tricky (largely for reasons outside their control) but the team worked hard to get a decent price and I'm grateful for their efforts - and all ended well!
Bruce · 25 October 2023
Agent replied · 24 October 2024
Thank you for your wonderful review Bruce. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
TrustpilotI have been using Hamptons to help me manage a property
I have been using Hamptons to help me with the rental of my property since they moved to Blackheath. I recently have upgraded to their management service and I couldn’t be more delighted with the service I’ve received from the entire team there. My point of contact there is Abida Tasnim who is simply superb. Her response time is immediate and her attention to detail and professionalism second to none. I feel in very safe hands there with her and Alan Van and could not rate this Blackheath branch highly enough.
Ailish · 15 May 2026
★★★★★ 5/5
GoogleHaving had issues with previous tenants, Sophie at Hamptons has both personally and professionally taken my concerns very seriously and has helped to relay those fears. She was constantly available for information and advice. I cannot thank her enough. J.Vullo.
John · 10 July 2026
Agent replied · 10 October 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotQuality of Service
Hamptons manage two properties on my behalf and have done for many years .. I have never considered changing primarily because of the personal service I receive. . Nicola and Charlotte and previously Jacqui in the Beaconsfield Office have been excellent . Harjeet does an outstanding job taking care of the properties on my behalf. Very much appreciated
Client · 9 October 2026
★★★★★ 5/5
TrustpilotExperiences renting a flat managed by Hamptons
I have been renting a flat managed by Hamptons and compared to my experience with number of other property managers, they are very responsive, helpful and flexible. Any issues I’ve had in the flat have been resolved super quickly - particularly our property manager Danish Ashraf has been super helpful throughout. Would happily recommend Hamptons.
Elina · 25 October 2025
★★★★★ 1/5
TrustpilotUnprofessional and costed me more money . Avoid !!
Very disappointing and unprofessional service despite taking so much money for fully managing the rental of my apartment. Hamptons property in charge mismanaged payments on the property on multiple multiple occasions leading to damages being paid out and most recently Hampton’s completely washed their hands of any accountability on debt from non-payment of a service charge despite managing the property at the time forcing me to make payments of several hundreds to close the case. During the rental period services such as routine inspections that were handled by Hampton did not notice and report a massive leak and mould which again led me to spending a lot in maintenance and replacement costs. This could’ve been avoided if the inspection service was thorough. All in all Hampton has costed me a lot of money when managing my apartment while taking a lot of money for nothing. Avoid at all costs. I will certainly not be listing my apartment again with Hampton’s.
Krupa · 7 May 2026
★★★★★ 4/5
TrustpilotMya is a great property manager
Mya is a great property manager. She has been attending to my matters for years now & proven to attentive. She is prompt with her replies, humble and does her best. She deserves a promotion!
Wong · 8 April 2026
★★★★★ 1/5
TrustpilotIts messed up!
They've reached out to me and I would still like to give them a 1 star review. Victoria Beckett is in charge of the Kingston location and exchanging emails with her. I need them to prove that the Check in report is got photos from before we moved in if they are going to compare it for deduction of deposit. When I make a point with these people, they always tend not to answer. I just want to know how recent the photos are in the check in report. They know I have been ill and we have stated there are valuables in the flat and would not like to have viewings. But they still argue, even with email as proof - stating its been misunderstandings. Not very good customer service skills with that. And accusing us saying that Hamptons doesn't have under-handed tactics. But if they didn't, why did they bother to hide the cracks in the walls with previous tenants furniture/things to begin with? Then saying those damages are now made by us. Not good enough!
T · 28 February 2023
Agent replied · 29 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
GoogleHad a really great experience with Vikki and her team selling our home. Vikki was very strategic and astute. A special shout out to Mairi too who was simply excellent! So responsive and helpful throughout the process.
Clare · 16 May 2025
Agent replied · 22 October 2025
Thank you for choosing us to sell your home! We are thrilled to hear that you had a great experience with our team. Vikki and Mairi are dedicated to providing strategic and exceptional service to all of our clients. Thank you for your kind words! Best wishes, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleEmily Beck at Hamptons did the most incredible job with our recent property purchase in Hackney. She was incredibly responsive and made the process so smooth and straightforward for us. We're so grateful to Emily for helping us buy our dream home.
Hattie · 10 June 2026
Agent replied · 10 October 2026
Thank you for your kind words, we are thrilled to hear that Emily provided exceptional service during your property purchase. At Hamptons, we strive to make the process as smooth and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotOur property is managed by Patryk in a…
Our property is managed by Patryk in a very professional manner. Whenever there is an issue he is always there to help and do his best to get things solved.
Laman · 20 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave a review.
We are delighted to hear about your positive experience with Patryk. Providing professional support and being available to assist when issues arise are qualities we greatly value, so it is wonderful to know that his efforts have made a positive difference to your experience.
We will be sure to share your kind feedback with Patryk, who I am sure will be pleased to receive your recognition.
Thank you again for your comments and for choosing Hamptons.
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