Trusted Agent profile · Islington

Hamptons Islington Sales reviews

4.3

★★★★★ Great

1,581 reviews across 2 platforms

97-99 Upper Street, Islington, London, N1 0NP, N1 0NP

Hamptons's office in Islington, at 97-99 Upper Street, is rated 4.3 out of 5 across 1,581 reviews on two platforms, including 150 Google reviews rated 4.5.

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4.5 / 5

150

Reviews on Google

This office

Trustpilot logo

1,431

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Trustpilot

New Landlord

As a new Landlord, Hamptons have been so helpful in guiding us through the process, finding tenants and managing the property for us Andzelika has been particularly helpful, nothing is ever too much trouble. Highly reccomend!

Kirsty · 5 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that your experience as a new landlord has been such a positive one. Letting and managing a property for the first time can feel daunting, so it is fantastic to know that the team has been able to guide you through the process and provide the support you needed. We're especially pleased to hear your kind comments about Andzelika. Providing responsive and helpful service is something we pride ourselves on, and it's wonderful to know that nothing has been too much trouble for her. Thank you again for your recommendation and for choosing Hamptons. We look forward to continuing to support you with your property in the years ahead.

5/5

Trustpilot

Hamptons in Maidenhead have managed…

Hamptons in Maidenhead have managed several properties for me over the past ten years. The service I have received from the entire team and in particular from Harjeet Kaur has been extraordinary; attention to detail and super-efficient, many times going above and beyond expectations. I can highly recommend their all-round management services!

Chris · 17 June 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a wonderful review and for your continued trust in Hamptons over the past ten years. We are delighted to hear that you have been so pleased with the service provided by our Maidenhead team. Delivering a professional, efficient, and reliable property management service is extremely important to us, and it is fantastic to know that this has been reflected in your experience. We are especially grateful for your kind comments about Harjeet Kaur. Her dedication, attention to detail, and commitment to going above and beyond for our clients are qualities we greatly value, and we will be sure to share your feedback with her and the wider team. Thank you once again for your recommendation. We truly appreciate your support and look forward to continuing to assist you with your properties for many years to come.

5/5

Google

Needed a short term lease sorted in a hurry and Sophie absolutely smashed it. Quick replies, knew exactly what she was doing, no messing about. Made what could’ve been a stressful process actually really easy. Would 100% go back to her again, thanks Sophie!

Mark · 10 August 2026

Agent replied · 10 October 2026

Thank you so much for taking the time to leave such a positive review! We're thrilled that Sophie could assist you with your short term lease and make the process stress-free. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

4/5

Google

We used Hamptons to market and then management a BTL property in Crouch End. They let the property well and were good at keeping in regular contact with me. There was always a doubt in my mind when quotes came through for maintenance - could I get it cheaper - but by in large they were reasonable. I've since moved to another agent and management team, and must say I would go back to Hamptons in a heartbeat! Thanks Annabel and team!

David · 10 October 2025

Agent replied · 8 September 2025

"Thank you so much for your kind words! We take great pride in our market-leading services and are thrilled to hear of your positive experience with us. We'd be honored to have you back as a valued client anytime. Best regards, Annabel and the Hamptons team." #SatisfiedCustomers #PropertyManagement #TeamHamptons Best wishes, Lucy, Hamptons Customer Care.

5/5

Google

The incredible Vikki Broad and her team (esp Mairi) were absolutely amazing throughout the entire process: professional, effective, knowledgeable, witty and unwaveringly honest, they were the perfect companions in the journey of selling one’s home. Could not be more highly recommended!

Jonathan · 10 August 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a wonderful review, we are so happy to hear that you had a positive experience with our team. Our goal is to provide top-notch service and make the home selling process as smooth and enjoyable as possible. Thank you for choosing us and for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Never order online

I ordered food thursday for home delivery, 20 minutes later i get a call to say they aren't making pizza . I asked for my money back and was told by the alleged manager that would be done. It is 5 days and when I called today I was told a manager would call me in 1hr and half, 3 hrs later no call I call back and told hold the line let me call the manager and was cut off. Called again and told the manager is too busy to deal with me, Absolutely disgusted with the level and lack of responsibility and customer care shown.

Nicola · 5 October 2026

Agent replied · 10 October 2026

We're sorry to read about your experience and understand your frustration. However, we believe this review may have been posted on the wrong business profile. Hamptons is a residential estate and lettings agency, and we do not provide food delivery or takeaway services. We would encourage you to check the business you intended to review and contact them directly so they can investigate this matter for you.

5/5

Google

We've worked with around a dozen real estate agencies, and Emily Beck is by far the best we've seen anywhere. She is everything that you'd want in a real estate agent: incredibly proactive, trustworthy and responsive. We know that when relevant properties come through, she will reach out to us ASAP. She's been patient with us and responded to our questions within minutes at all times of day. Cannot recommend her and Hamptons enough.

Ricardo · 10 November 2025

Agent replied · 22 November 2025

Thank you so much for your kind words! We are thrilled to hear that Emily has exceeded your expectations as a real estate agent. Our team at Hamptons strives to provide proactive, trustworthy, and responsive service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service by the Lettings team, and particularly Sophie, as I sought to rent out my property. Everything felt easy: great communication and efficient service delivered with a genuine sense of care for all parties involved. Highly recommend!

Peter · 10 August 2026

Agent replied · 10 October 2026

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Thank you Hamtptons Balham

I would like to warmly recommend Bernardo and Tiffany at Hamptons Balham. They have been helpful, kind, informative, supportive in a very stressful moment - finding a new home. Thank you, you have made it enjoyable. Maria

Maria · 13 August 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a lovely review. We are delighted to hear that Bernardo and Tiffany provided such helpful, kind and supportive service during what can often be a stressful time. Finding a new home is a significant milestone, and it is wonderful to know that their professionalism, guidance and communication helped make the experience both enjoyable and positive for you. Your feedback will be shared with Bernardo, Tiffany and the wider Balham team, who will be thrilled to receive your recognition. Thank you again for your recommendation, and we wish you every happiness in your new home.

5/5

Google

I can not fault the letting team. They are all extremely helpful. Sophie Fry was amazing. When I wanted to sell, Aziza al Assad was so amazing and helped push the sale.

Darya · 10 September 2026

Agent replied · 10 October 2026

Thank you for your kind words! We are thrilled to have such a dedicated and helpful team. We pride ourselves on providing excellent service and are glad to hear Sophie and Aziza exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Patryk from Hamptons Windsor has been great

Patryk from Hamptons Windsor has been our property manager for the last 12 months and I have been pleasantly surprised on his professionalism, follow-up and quality of work

Benn · 30 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Patryk has provided such a positive experience over the past 12 months. His professionalism, attention to detail and commitment to keeping things moving are qualities we know our clients value, so it's wonderful to see this reflected in your feedback. Thank you again.

5/5

Trustpilot

Patryk Property Manager

Patryk has been my property manager for three years and he’s always very professional. He communicates well, regularly keeping me updated on issues, from start to finish.

Miss · 23 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Patryk has looked after you so well over the past three years. His professionalism, communication and commitment to keeping clients informed are qualities we greatly value, so it's wonderful to hear that this has consistently been your experience. We'll make sure your feedback is passed on to him, as I know he'll really appreciate it. Thank you again for your continued support and for sharing your experience with us.

5/5

Trustpilot

Patryk Lehmann has been a fantastic…

Patryk Lehmann has been a fantastic property manager throughout my tenancy. He’s always responsive, helpful, friendly and has made my rental experience smooth and stress free.

Sam · 23 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Patryk has made such a positive impact throughout your tenancy. Being responsive, approachable and reliable are all qualities we know are so important when renting a home, so it's wonderful to hear that he has helped make your experience smooth and stress-free. I'll make sure your kind comments are passed on to Patryk. I know he'll be genuinely pleased to hear how much his support has been appreciated. Thank you again for your feedback and for sharing your experience with us.

5/5

Google

Aziza Al Assad was totally crucial in a very complicated and protracted purchase- she pushed everything along tirelessly and was always there to help. Would thoroughly recommend.

Patrick · 10 September 2026

Agent replied · 10 October 2026

Thank you for your kind words and recommendation! Aziza always goes above and beyond for our customers, and we're glad she could assist you with your purchase. We appreciate your support and look forward to serving you again in the future. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

I’ve used Hamptons as my Lettings agent for a number of years and the service provided by Sophie has been fantastic. As my previous tenants agreement was due to expire, Sophie was able to find a new tenant and arrange all agreements and contracts within a week to allow for an immediate move-in. Fantastic job!

Samuel · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled Sophie provided such fantastic service for you as our Lettings agent. We pride ourselves on making the process as seamless and efficient as possible for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Hamptons excellent service

I have had a very positive experience dealing with Danish Ashraf at Hamptons. Danish has been professional, responsive and extremely helpful throughout, dealing with queries promptly and keeping me updated whenever required.

Paulo · 3 August 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a wonderful review. I am delighted to hear about your positive experience with Danish. Providing professional, responsive and proactive service is something we strive for, and it is fantastic to know that Danish's communication, dedication and willingness to assist have made such a positive impact. I will ensure your kind feedback is shared with Danish and his manager, as I know he will be pleased to hear that his efforts have been recognised and appreciated. We are also incredibly grateful for your loyalty over the past ten years. Your continued trust in Hamptons means a great deal to us, and we are delighted that you remain happy with the service you receive. Thank you again for your recommendation and for taking the time to share your experience. We look forward to continuing to support you for many years to come

5/5

Trustpilot

Nicole Drakket is Top of the line elite property manager

Huge shoutout to Nicole Drakket at Hamptons. Throughout my tenancy, Nicole has been exceptionally supportive, communicative, and truly goes above and beyond to help navigate issues as quickly as she can.

Irene · 7 August 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a lovely review. We are delighted to hear about your positive experience with Nicole. Providing a high level of customer service is extremely important to us, and it is wonderful to know that Nicole's patience, professionalism and commitment to keeping you informed have made such a positive impact throughout your tenancy. Your kind words will be shared with Nicole and her manager, and I am sure they will be greatly appreciated. Thank you again for your feedback, and we wish you all the very best for the future.

5/5

Google

Sophie Fry was so helpful and efficient at sorting the re-letting of the apartment. It needed substantial cosmetic work which she sorted, kept me well appraised of developments and additional requirements, and sorted new tenants much faster than I had expected! She was great at checking in and keeping in touch despite the time difference we were dealing with. Very impressed. Would definitely recommend, and use again.

Sukhi · 10 October 2025

Agent replied · 23 December 2024

Thank you for your review Sukhi. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Trustpilot

Stress-free management from Anca Ciobanu

Anca Ciobanu has been managing our flat in Putney for 4 years and provides excellent customer service. Anca is very knowledgeable and responds to any issues or queries very quickly. There are many compliance issues nowadays and again, we are informed of any updates which are handled promptly. Thank you Anca

M · 9 October 2026

5/5

Trustpilot

I would like to provide feedback for Danish Ashraf from Hamptons

I would like to provide feedback for our Property Manager Danish Ashraf who we have worked with for over 8 months. He has a very friendly open manner , is easy to get hold of, very responsive and is very understanding of a landlords needs and perspective. He is very professional and experienced in his field. He remains calm under pressure, can be assertive when necessary, is very organised and you can rely on him and trust that he will get things done. He takes control of things for you , is constructive in finding solutions and making helpful suggestions in order to get things done. He is a good communicator keeping you informed on what’s going on at all times , and has a great sense of humour!

Louise · 12 July 2026

Agent replied · 22 September 2026

Thank you for taking the time to share such detailed feedback about Danish. We're delighted to hear that your experience working with him over the past eight months has been so positive. It is wonderful to know that his friendly and approachable manner, responsiveness, professionalism, and dedication have made such a difference. We're especially pleased that you value his ability to remain calm under pressure, communicate effectively, provide practical solutions, and keep you informed throughout the process. Your comments about his organisation, reliability, understanding of a landlord's perspective, and sense of humour are greatly appreciated and will be shared with Danish and his managers. Thank you again for your kind words and for recognising Danish's hard work and commitment

5/5

Trustpilot

Great experience overall

I had a great experience overall. Any questions or issues I had were dealt with quickly, and communication was always prompt and helpful. Thank you to Danish Ashraf for the support throughout the process.

Rashed · 26 June 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such positive feedback. We are delighted to hear that you had a great experience and that any questions or issues were dealt with quickly and efficiently. Providing prompt, helpful communication is something we strive for, so it is wonderful to know this was reflected in your experience. A special thank you for recognising Danish Ashraf for the support provided throughout the process. I am sure they will be pleased to hear your kind comments. We wish you all the best i and thank you for choosing Hamptons.

5/5

Trustpilot

Hampton has been my letting agent for…

Hampton has been my letting agent for many years. Recently I have been contracted with Hamptons again as I move out of my flat. Monika has been assigned to be my property manager since 2022 and I find her great in her job. She is personal, attentive and approachable professional. Despite I may have some difficult ask, she can handle them well. I have been sticking to Hamptons so far partly because of her and I know I can trust her to take care of my property appropriately.

Angeles · 20 February 2026

5/5

Trustpilot

Selen has been our property manager for…

Selen has been our property manager for several years and she always provides an excellent and responsive service when we raise issues with the flat with her.

Ryan · 16 June 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave a review. We are delighted to hear that Selen has consistently provided you with excellent service over the years. We understand how important it is to have a property manager who is responsive and supportive when issues arise, and it is wonderful to know that Selen has been able to deliver this for you. Your kind feedback is greatly appreciated, and we will be sure to share your comments with Selen and her management team. Recognition such as this means a great deal and reflects the high standards of service we strive to provide. Thank you once again for your continued trust in Hamptons.

5/5

Trustpilot

Danish is always supportive to me.

Danish is always supportive to me. Thank you very much!

Gaku · 6 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave a 5 star review. We are delighted to hear that Danish has provided such consistent support and made a positive difference to your experience. Delivering helpful, reliable and attentive service is something we value greatly, so it's wonderful to know that Danish has demonstrated these qualities. Your kind feedback means a great deal to us, and we will be sure to pass your comments on to Danish. Thank you again for your support and for choosing Hamptons.

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