Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBailey in property management was excellent! She helped solve a crucial issue for me in a timely manor. As a landlord, I would be exceptionally grateful for her and her team managing my property for me.
Thanks again Bailey!
Joe · 1 October 2024
Agent replied · 22 October 2024
Dear Joe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotNot as I would have liked.
My rental went far from great.I reported the need for a kitchen repair and it never got resolved. It felt disrespectful. When they have the rent, that’s it. I won’t be using them again.
Cleisson · 16 December 2024
Agent replied · 25 December 2024
Dear Gcler, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotLindsey was very responsive to our…
Lindsey was very responsive to our questions. Assuring use throughout the moving out process, which can be stressful.Would recommend again!
Peter · 4 November 2022
Agent replied · 25 October 2024
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDaniel Burrel is a star
Daniel Burrel is a star. His wisdom and knowledge about property are unparalleled
Mustafa · 19 June 2023
Agent replied · 25 October 2024
Dear Mustafa, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThe worst property agent in existence
This is the worst property agent I have ever had the displeasure of dealing with. Even though I left their property in the best state possible this company has attempted to withhold my deposit and try to get their tenants to pay for redecoration costs despite all issues coming from fair wear and tear during a pandemic. If you value your hard earned money and want your value for money, Dexters is not it.
Jay · 24 January 2022
Agent replied · 25 October 2024
Dear Jay, We are sorry to read the contents of your review and understand that this matter is currently under review with TDS following the Landlord's instruction. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent!
My husband and I have had a great experience working with Dexter’s and would highly recommend them! They helped us find our dream flat and made everything about living there incredibly easy. Bella, who is part of the tenancy management team, had been especially helpful. We’re now getting ready to move again and are grateful for their help and support.
Anna · 14 July 2023
Agent replied · 25 October 2024
Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica has been really helpful and…
Jessica has been really helpful and very prompt in answering our queries.
John · 14 July 2023
Agent replied · 25 October 2024
Dear John, We really appreciate you taking the time to leave such lovely comments about Jessica. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service all around
Great service all around. special thanks to Indre.
Zlatan · 25 October 2023
Agent replied · 25 October 2024
Dear Zlatan, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery helpful staff!
Many thanks to Jaden for helping me with my property search, very kind and well mannered, I do hope to work with you again in the future.
Hamza · 12 November 2021
Agent replied · 25 October 2024
Dear Hamza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 1/5
GoogleEven though Dexter seemed vary capable and responsive in beginning of our contract, they left a lot to be desired from a renting agency.
Due to personal reasons, I had to move abroad during the contract and as agreed in the contract I found someone to replace me. Dexters made sure to postpone the closing of this case for a good few months, making this a nightmare to plan/organize from me and my flatmates point of view from a different country. Not only that but I received multiple phone calls from Dexters that I need to pay rent in a flatshare I was not living in.
Overall, I strongly believe that a good renting agency helps you not only to smootly move in a place, but also move out. Because of all that, I do not recommend Dexters as a renting agency.
God bless for our landlord that was a pretty cool guy and friendly human being. Stay awesome Jason ✌️
Alex · 23 October 2020
Agent replied · 22 October 2024
Dear Alex, as I am unable to verify you as a genuine client or customer on our database, I would like to invite you to contact me regarding the specific areas of your complaint on customerrelations@dexters.co.uk, as I would like to look into this matter on your behalf. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAfter dealing with so many disagreeable estate agents, I have nothing but good things to say about Dexters. Henry did a fantastic job helping me find a place to rent at short notice - I’d enquired, viewed and had my offer accepted all in less than a week. It was a huge help to be updated regularly on how my contract was being processed and talked through signatures and money, which is usually what gets me frazzled. Two months into my move, they are still checking in to see how things are going!
Lucie · 23 October 2020
Agent replied · 22 October 2024
Dear Lucie, I am writing to say thank you for your kind comments about the service you received from our Islington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleCianan really helped our recent move to Islington to be completely stress free. He was attentive to our needs and the property we ended up moving in to was one that Cianan specifically picked out for us as he took the time to understand exactly what we wanted and what was important to us for our move.
Any time we needed advice or to discuss anything with him, he made sure to be available and help us out. Thank you for helping us find our perfect home and for making our move a pleasant experience!
Would highly recommend Dexters.PositiveResponsiveness, Professionalism
Bianca · 23 October 2020
Agent replied · 22 October 2024
Dear Bianca, Thank you so much for the fantastic feedback, the team at Islington are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 2/5
TrustpilotOn the whole not good
Pros: Senior lettings people know what they're doing and really helped us out with a couple of tricky interactions withe the council.
Olle · 19 March 2026
★★★★★ 1/5
Trustpilotstay away from them if you could
stay away from them if you could. The most unprofessional agent i have ever dealt with, no response in emails, not answering calls while team members clearly do not communicate. I had my flat on market by them and they would automatically confirm viewings at my place without notifying me in advance and warn me that they have my key if i am not around while i am extremely uncomfortable with it (and this is during covid time)
Abcc · 16 March 2021
Agent replied · 22 November 2024
Dear Sir/Madam, It is disappointing to read that you are not receiving the service we would expect from any of our teams. I would very much appreciate it if you could email me directly with details of which office this relates to and this will be looked in to by their Managing Director. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDexters has been extremely helpful…
Dexters has been extremely helpful throughout my tenancy, specially anouska who has been extremely responsive and prompt with getting any issues sorted
Rumaysa · 18 March 2026
★★★★★ 5/5
TrustpilotProperty Management
I don't normally write reviews, but I have a new property manager, Joanne. I'm very pleased with her management of my property. She is very professional and takes personal ownership with matters as they arise. More importantly, she is excellent with my tenants and supportive to me providing pragmatic advice and cost effective solutions.
Anonymous · 22 November 2023
Agent replied · 25 October 2024
It’s great to hear that you have had a brilliant experience with our Property Management Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSince Natasha took over
Since Natasha took over, we've never had to wait too long for any issues to be fixed/solved, at the very least, she lets us know what's going on and when we can expect some movement. She has managed the renovation of our kitchen and our contract renewals with minimum fuss. Her communication is great._
Lanre · 21 November 2023
Agent replied · 25 October 2024
Dear Lanre, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat flat and great support
Rented a flat with Dexters for 5 years and they were generally very fast and helpful with resolving all issues we faced.
Andrea · 16 March 2026
★★★★★ 5/5
TrustpilotFantastic experience with Jadasa
I want to write to say how incredibly satisfied I’ve been with the lovely Jadasa who manages our rental property. Any problem that we’ve had so far with the property was treated well within 24 hours, with super competent technicians being sent in. Jadasa makes us feel listened to and valued, and this is priceless!
Laure · 27 October 2023
Agent replied · 25 October 2024
Dear Laure, Thank you for taking the time to leave a lovely review regarding Jadasa. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from Jada
After some back and forth with my previous landlord, the property manager Jada Palmer entirely sorted the issue, she liaised with the landlord after the difficulty I was having. She was quick, efficient and had great all round service, can’t thank her enough for the attentiveness she showed to get this issue resolved.
Nn · 13 December 2023
Agent replied · 25 October 2024
Dear Nn, Thank you for taking the time to leave a lovely review regarding Jada. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have nothing but good things to say about Herve Jefferson. He was incredibly helpful and proactively searched homes I may like. He made a house hunt that could have been very stressfully into a nice experience.
Hatita · 8 October 2024
Agent replied · 22 October 2024
Dear Hatita, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotSagar P gives 5 stars service
Sagar P. Is on the maintenance team of Dexters. When we had a problem with the boiler he not only was reassuring, and emphatic, he was quick to fix the issue whilst providing great customer service! He was a star and took great care of us! Since we moved to the property Dexters manage, it has been an incredible experience!
Carolina · 6 June 2023
Agent replied · 25 October 2024
Dear Carolina, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sagar will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilot5 star service
Great service from Rob C and Dexters Lettings Management team. They have managed my property for 5 years and it’s very reassuring to know that everything is efficiently handled. Importantly for me, they are totally supportive should there be any problems. They appear to be happy to take all the stress from my shoulders!
DIANE · 9 November 2023
Agent replied · 25 October 2024
Dear Diane, Thank you for taking the time to leave a wonderful 5* Google review. Rob will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotUSE DEXTERS!
Dexters have been incredibly professional and helpful throughout our selling experience. Simon and Tom through to Megan and Verity with Billy and Conor also chipping in their help. They priced our house and made sure they delivered that price and ensured interest was maintained to make sure buyers were interested in these turbulent times. A pleasure to deal.
Sally · 27 July 2023
Agent replied · 25 October 2024
Dear Sally, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.