Trusted Agent profile · Islington

Dexters Islington reviews

★★★★★ Great

2,458 reviews across 3 platforms

76 Upper Street, Islington, N1 0NU, N1 0NU

Dexters's office in Islington, at 76 Upper Street, is rated 4.3 out of 5 across 2,458 reviews on three platforms, including 321 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

321

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

2,135

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Islington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.

What do you need help with?

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Google

Bailey in property management was excellent! She helped solve a crucial issue for me in a timely manor. As a landlord, I would be exceptionally grateful for her and her team managing my property for me. Thanks again Bailey!

Joe · 1 October 2024

Agent replied · 22 October 2024

Dear Joe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Not as I would have liked.

My rental went far from great.I reported the need for a kitchen repair and it never got resolved. It felt disrespectful. When they have the rent, that’s it. I won’t be using them again.

Cleisson · 16 December 2024

Agent replied · 25 December 2024

Dear Gcler, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Lindsey was very responsive to our…

Lindsey was very responsive to our questions. Assuring use throughout the moving out process, which can be stressful.Would recommend again!

Peter · 4 November 2022

Agent replied · 25 October 2024

Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Daniel Burrel is a star

Daniel Burrel is a star. His wisdom and knowledge about property are unparalleled

Mustafa · 19 June 2023

Agent replied · 25 October 2024

Dear Mustafa, Thank you for taking the time to leave a wonderful 5 star Google review. Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

The worst property agent in existence

This is the worst property agent I have ever had the displeasure of dealing with. Even though I left their property in the best state possible this company has attempted to withhold my deposit and try to get their tenants to pay for redecoration costs despite all issues coming from fair wear and tear during a pandemic. If you value your hard earned money and want your value for money, Dexters is not it.

Jay · 24 January 2022

Agent replied · 25 October 2024

Dear Jay, We are sorry to read the contents of your review and understand that this matter is currently under review with TDS following the Landlord's instruction. Kind regards, Asma Chughtai Customer Relations Team

5/5

Trustpilot

Excellent!

My husband and I have had a great experience working with Dexter’s and would highly recommend them! They helped us find our dream flat and made everything about living there incredibly easy. Bella, who is part of the tenancy management team, had been especially helpful. We’re now getting ready to move again and are grateful for their help and support.

Anna · 14 July 2023

Agent replied · 25 October 2024

Dear Anna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jessica has been really helpful and…

Jessica has been really helpful and very prompt in answering our queries.

John · 14 July 2023

Agent replied · 25 October 2024

Dear John, We really appreciate you taking the time to leave such lovely comments about Jessica. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service all around

Great service all around. special thanks to Indre.

Zlatan · 25 October 2023

Agent replied · 25 October 2024

Dear Zlatan, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very helpful staff!

Many thanks to Jaden for helping me with my property search, very kind and well mannered, I do hope to work with you again in the future.

Hamza · 12 November 2021

Agent replied · 25 October 2024

Dear Hamza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

1/5

Google

Even though Dexter seemed vary capable and responsive in beginning of our contract, they left a lot to be desired from a renting agency. Due to personal reasons, I had to move abroad during the contract and as agreed in the contract I found someone to replace me. Dexters made sure to postpone the closing of this case for a good few months, making this a nightmare to plan/organize from me and my flatmates point of view from a different country. Not only that but I received multiple phone calls from Dexters that I need to pay rent in a flatshare I was not living in. Overall, I strongly believe that a good renting agency helps you not only to smootly move in a place, but also move out. Because of all that, I do not recommend Dexters as a renting agency. God bless for our landlord that was a pretty cool guy and friendly human being. Stay awesome Jason ✌️

Alex · 23 October 2020

Agent replied · 22 October 2024

Dear Alex, as I am unable to verify you as a genuine client or customer on our database, I would like to invite you to contact me regarding the specific areas of your complaint on customerrelations@dexters.co.uk, as I would like to look into this matter on your behalf. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

After dealing with so many disagreeable estate agents, I have nothing but good things to say about Dexters. Henry did a fantastic job helping me find a place to rent at short notice - I’d enquired, viewed and had my offer accepted all in less than a week. It was a huge help to be updated regularly on how my contract was being processed and talked through signatures and money, which is usually what gets me frazzled. Two months into my move, they are still checking in to see how things are going!

Lucie · 23 October 2020

Agent replied · 22 October 2024

Dear Lucie, I am writing to say thank you for your kind comments about the service you received from our Islington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Cianan really helped our recent move to Islington to be completely stress free. He was attentive to our needs and the property we ended up moving in to was one that Cianan specifically picked out for us as he took the time to understand exactly what we wanted and what was important to us for our move. Any time we needed advice or to discuss anything with him, he made sure to be available and help us out. Thank you for helping us find our perfect home and for making our move a pleasant experience! Would highly recommend Dexters.PositiveResponsiveness, Professionalism

Bianca · 23 October 2020

Agent replied · 22 October 2024

Dear Bianca, Thank you so much for the fantastic feedback, the team at Islington are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

2/5

Trustpilot

On the whole not good

Pros: Senior lettings people know what they're doing and really helped us out with a couple of tricky interactions withe the council.

Olle · 19 March 2026

1/5

Trustpilot

stay away from them if you could

stay away from them if you could. The most unprofessional agent i have ever dealt with, no response in emails, not answering calls while team members clearly do not communicate. I had my flat on market by them and they would automatically confirm viewings at my place without notifying me in advance and warn me that they have my key if i am not around while i am extremely uncomfortable with it (and this is during covid time)

Abcc · 16 March 2021

Agent replied · 22 November 2024

Dear Sir/Madam, It is disappointing to read that you are not receiving the service we would expect from any of our teams. I would very much appreciate it if you could email me directly with details of which office this relates to and this will be looked in to by their Managing Director. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Dexters has been extremely helpful…

Dexters has been extremely helpful throughout my tenancy, specially anouska who has been extremely responsive and prompt with getting any issues sorted

Rumaysa · 18 March 2026

5/5

Trustpilot

Property Management

I don't normally write reviews, but I have a new property manager, Joanne. I'm very pleased with her management of my property. She is very professional and takes personal ownership with matters as they arise. More importantly, she is excellent with my tenants and supportive to me providing pragmatic advice and cost effective solutions.

Anonymous · 22 November 2023

Agent replied · 25 October 2024

It’s great to hear that you have had a brilliant experience with our Property Management Team. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Since Natasha took over

Since Natasha took over, we've never had to wait too long for any issues to be fixed/solved, at the very least, she lets us know what's going on and when we can expect some movement. She has managed the renovation of our kitchen and our contract renewals with minimum fuss. Her communication is great._

Lanre · 21 November 2023

Agent replied · 25 October 2024

Dear Lanre, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great flat and great support

Rented a flat with Dexters for 5 years and they were generally very fast and helpful with resolving all issues we faced.

Andrea · 16 March 2026

5/5

Trustpilot

Fantastic experience with Jadasa

I want to write to say how incredibly satisfied I’ve been with the lovely Jadasa who manages our rental property. Any problem that we’ve had so far with the property was treated well within 24 hours, with super competent technicians being sent in. Jadasa makes us feel listened to and valued, and this is priceless!

Laure · 27 October 2023

Agent replied · 25 October 2024

Dear Laure, Thank you for taking the time to leave a lovely review regarding Jadasa. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from Jada

After some back and forth with my previous landlord, the property manager Jada Palmer entirely sorted the issue, she liaised with the landlord after the difficulty I was having. She was quick, efficient and had great all round service, can’t thank her enough for the attentiveness she showed to get this issue resolved.

Nn · 13 December 2023

Agent replied · 25 October 2024

Dear Nn, Thank you for taking the time to leave a lovely review regarding Jada. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have nothing but good things to say about Herve Jefferson. He was incredibly helpful and proactively searched homes I may like. He made a house hunt that could have been very stressfully into a nice experience.

Hatita · 8 October 2024

Agent replied · 22 October 2024

Dear Hatita, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Sagar P gives 5 stars service

Sagar P. Is on the maintenance team of Dexters. When we had a problem with the boiler he not only was reassuring, and emphatic, he was quick to fix the issue whilst providing great customer service! He was a star and took great care of us! Since we moved to the property Dexters manage, it has been an incredible experience!

Carolina · 6 June 2023

Agent replied · 25 October 2024

Dear Carolina, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sagar will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

5 star service

Great service from Rob C and Dexters Lettings Management team. They have managed my property for 5 years and it’s very reassuring to know that everything is efficiently handled. Importantly for me, they are totally supportive should there be any problems. They appear to be happy to take all the stress from my shoulders!

DIANE · 9 November 2023

Agent replied · 25 October 2024

Dear Diane, Thank you for taking the time to leave a wonderful 5* Google review. Rob will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

USE DEXTERS!

Dexters have been incredibly professional and helpful throughout our selling experience. Simon and Tom through to Megan and Verity with Billy and Conor also chipping in their help. They priced our house and made sure they delivered that price and ensured interest was maintained to make sure buyers were interested in these turbulent times. A pleasure to deal.

Sally · 27 July 2023

Agent replied · 25 October 2024

Dear Sally, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters Islington

Has Dexters won any awards?

Yes. Dexters Islington won Gold in The Trusted Agent 2026 awards.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent