Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic Team
We are “first-time landlords”, with no prior experience renting a property, and the service and support that we received from Dexters Battersea could not have been any better.Zendeca, Tom and the rest of the team are not only very friendly but also so professional and well trained to do their job.Thanks.
Esteban · 14 January 2022
Agent replied · 22 November 2024
Dear Esteban, It’s great to hear that you have had a brilliant experience with our Battersea office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExceptional Service
Dealing with Dexters was a delight following some very negative experiences with other estate agents. Billy Goggin from the Acton office has been unbelievably helpful through the process of finding a flat, and right through the tenancy. He always goes above and beyond to answer any queries - I highly recommend using Dexters.
Becky · 16 September 2021
Agent replied · 22 November 2024
Dear Becky, It’s great to hear that you have had a brilliant experience with our Acton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Service
We were served by Charlie Shinn who was very helpful. He drove us around many properties in the area and gave us a very good idea of what the properties and the neighbourhood were like.
James · 25 August 2023
Agent replied · 24 October 2024
Dear James, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI don't appreciate your drivers on the…
I don't appreciate your drivers on the road blocking people to let all their cars pass by. They kept doing it junction after junction blocking lanes to let theirs through despite the red light.
Mr · 19 September 2023
Agent replied · 24 October 2024
Dear Hamza, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotYou are looked after
A recurring issue encountered in my rented flat has been dealt with excellently by property management. I have to mention Sagar Patel for his precious and relentless support, he truly has been on top of everything!
AHMADOU · 28 July 2023
Agent replied · 24 October 2024
Dear Ahmadou, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotThe only solution is taking them to COURT
They continue to ignore the many proofs presented against the landlord from his disrepair and several breaches of contract, making it impossible to reach any agreement. Therefore, I’d suggest you have your solicitors ready to take them to court since they will continue to deny everything based merely on their unknowledgeable opinion.
Giovani · 27 October 2021
Agent replied · 24 October 2024
Dear Giovani, We are disappointed to read your 1* review. I understand the office is in contact with you and have been in touch to offer solutions. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotA big thank you to isabelle at…
A big thank you to isabelle at Dexter’s. She was a massive help when it came to buying a house for me and my partner. She was both flexible and had great knowledge. I would highly recommend.
Jodie · 28 June 2023
Agent replied · 24 October 2024
Dear Jodie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 3/5
TrustpilotIt seems that all the five-star reviews…
It seems that all the five-star reviews are written in a very similar style (i.e. everything's amazing, and a call-out to a specific name or two in particular) ... and it's a style which I'm sure most people wouldn't actually use in legitimate reviews. Conversely, all the one-star reviews seem much more realistic and believable.
JD · 24 February 2021
Agent replied · 24 October 2024
Dear JD, Having read your review, I can assure you that we check all reviews against our database to ensure that they are legitimate. I am sorry that you believe to the contrary, and if you have experienced any issues with any of our offices, please do contact me directly in order that we can look into this. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDexters offer a very professional…
Dexters offer a very professional service. Very good communications and eager (and able) to sort problems quickly. Ledi Peka, our contact at Dexters, is doing a fantastic job for us.
Colin · 8 December 2023
Agent replied · 24 October 2024
Dear Colin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotDexters got us over the line
Dexters got us over the line, with the particular help of Alistair Maclean. He worked very hard in chasing all parties in the chain to achieve Exchange, including managing expectations of the impatient and dealing with the last-minute surprise of a deposit issue.
Hamish · 21 November 2022
Agent replied · 24 October 2024
Dear Hamish, Thank you for your kind comments regarding Alistair and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotWorst experience ever
Worst experience ever This Agency will never fix any problem you have with your property. They are rude, ignoring your emails... Do not rent with this agency, I am not the only one who have struggle with their "service"
Florentino · 5 April 2023
Agent replied · 24 October 2024
Dear Florentino, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotMaintenance Flat 65, Ambrose House
Quick response prompt action sorted in a propper mannerwell done by Mr. Petros Giorganios, thank you very much
Kay · 29 July 2024
Agent replied · 24 October 2024
Dear Kay, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotFantastic service and an absolutely…
Fantastic service and an absolutely lovely team to work with. Very honest with their advice but also willing to listen and work to my expectations. Would recommend them to anyone!
Sarah · 30 November 2023
Agent replied · 24 October 2024
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI was extremely happy with the services…
I was extremely happy with the services of Dexters Chris Giogio-Neale has been fantastic. He and the team are very knowledgeable and go above and beyond to deliver value. I know I can count on them to resolve issues swiftly. - Janet
Janet · 10 January 2020
★★★★★ 5/5
TrustpilotPetros from Dexters always provides a…
Petros from Dexters always provides a prompt response and escalates any requests or issues to the correct individual. Great service!
Mollie · 18 June 2024
Agent replied · 24 October 2024
Dear Mollie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Petros, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotRenewal review
Whilst renewing out tenancy dexters couldn’t have been more useful, especially with the person in charge of our property Rasel. He couldn’t have been more helpful, polite, and really prompt at every opportunity with every quiery.
Harry · 22 June 2023
Agent replied · 24 October 2024
Dear Harry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty Management
Tallulah at Dexters is a big help as a property manager. She is friendly, quick to respond and she took the initiative to solve a recent problem we were facing at the property and got it sorted quickly. Would definitely recommend.
EWilliams · 15 January 2023
Agent replied · 24 October 2024
Dear E Williams, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Tia!
Tia from Dexters has been absolutely amazing! Ever since we moved in to our new flat she immediately took care of all of our concerns and fixed everything that needed to be perfected from the flat until we were happy with it.So pleased!
Maria · 27 October 2022
Agent replied · 24 October 2024
Dear Maria, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleShambles - avoid at all costs. Signed agreement and they reneged after two days in limbo leaving us scrambling. Only care about the landlord. Then try to bribe you to not write a bad review with a box of wine. 1 star is too high.
Richard · 10 October 2024
★★★★★ 5/5
TrustpilotJessica Carson - rental renewal negotiation
The review went very smoothly with Jessica giving clear answers to my questions about the market. The communication was clear, friendly, efficient and the suggestions/ advice excellent. The process can be stressful, this was not.
Gareth · 14 July 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave a wonderful 5 star review. Jessica will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe service from the team was excellent. They are efficient, keeping me informed at all stages of the process of finding a suitable property. Very professional.
Andrew · 15 February 2024
Agent replied · 10 January 2025
Dear Andrew, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Clerkenwell office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
TrustpilotI bought my house through Dexter's
I bought my house through Dexter's. It should have been straightforward, but wasn't and Dexter's were supportive throughout and we finally got there. I'm grateful to them for getting me moved to my lovely new home.
Jil · 13 June 2023
Agent replied · 24 October 2024
Dear Jil, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJamie Nash @ Dexters could not be more…
Jamie Nash @ Dexters could not be more helpful & efficient in his role. Any issues or requests I have made have been very promptly dealt with & on the rare occasion an issue hasn’t been he has been very quick to find a suitable alternative
Nicholas · 10 June 2022
Agent replied · 24 October 2024
Dear Nicholas, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Jamie will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery pleased with the letting and…
Very pleased with the letting and management service provided by Dexters. Efficient and competitively priced and the staff are very approachable.
Nicky · 20 May 2024
Agent replied · 24 October 2024
Dear Nicky, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
