Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Property Management Service
I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.
Ken · 3 May 2024
Agent replied · 24 October 2024
Dear Ken, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJoshua was an excellent agent who shared knowledge of the local area and conducted himself in a friendly and professional manner.
Fraser · 2 April 2026
Agent replied · 16 April 2026
Dear Fraser, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotExcellent service
I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows
Fred · 1 October 2026
Agent replied · 10 October 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
★★★★★ 5/5
TrustpilotExcellent work George Calderara and Isabelle Strack
My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.
Marela · 29 April 2024
Agent replied · 24 October 2024
Dear Marela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI'm incredibly thankful for the exceptional service provided by my real estate agent, Borna, and his team during the rental process. From the outset, they guided me with expertise and care, ensuring that every step was smooth and stress-free. Their attention to detail, commitment to finding the perfect rental property, and readiness to address any issues that arose made all the difference. Every issue was very professionally handled, leaving me confident in their abilities. Thanks to all the hard work, I've found a rental home that exceeds my expectations. I highly recommend Borna and the Dexter Clerkenwell team to anyone in search of a dedicated and reliable real estate agent.
Chris · 27 April 2024
Agent replied · 24 October 2024
Dear Chris, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with the Clerkenwell team. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Brandon and the agents team, and we're incredibly impressed by their service.
From the moment we reached out to the agents team, Brandon was responsive, professional, and attentive to our needs. He took the time to understand our preferences and provided valuable advice every step of the way. His friendly demeanor and positive attitude made the experience enjoyable.
Thanks to Brandon and the agents team, we were able to find a property that perfectly suits our needs in Clerkenwell. We highly recommend their services to anyone looking to buy, sell or let in the area. You won't find a more dedicated and knowledgeable team!
SJ · 27 April 2024
Agent replied · 24 October 2024
Dear SJ, Thank you for your kind comments regarding the Clerkenwell team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI had raised few issues with my rental…
I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!
Setareh · 10 April 2024
Agent replied · 24 October 2024
Dear Setareh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotHendon property
We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.
John · 7 August 2024
Agent replied · 24 October 2024
Dear Johh, Thank you for taking the time to leave us a 4* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAlice is very diligent and helpful!
Haoyu · 10 July 2026
Agent replied · 10 October 2026
Dear Haoyu, Thank you for taking the time to leave a lovely review regarding Alice. Kind regards, Asma
★★★★★ 5/5
GoogleI had an exceptional experience working with Alice. From the very first interaction, she was incredibly professional, responsive, and attentive to all of my needs. Finding the perfect rental can be a daunting process, but Alice made it effortless and enjoyable.
I couldn’t be happier with the service I received and would highly recommend Alice to anyone looking for a reliable and top-notch rental agent. Five stars all the way!
Brandyn · 24 September 2024
Agent replied · 24 October 2024
Dear Brandyn, We really appreciate you taking the time to leave such lovely comments about Alice. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 4/5
TrustpilotFirst tenancy experience
First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.
Anton · 27 March 2024
Agent replied · 24 October 2024
Dear Anton, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had the pleasure of working with Ilie at Dexter Clerkenwell, and I couldn’t be more impressed. He was professional, responsive, and really took the time to understand my needs. Ilie’s local knowledge of Clerkenwell was invaluable, and he provided clear, honest advice that made the whole process much easier. Highly recommend working with him if you’re looking to buy or rent in the area!
Daniela · 3 December 2024
Agent replied · 10 December 2024
Dear Daniela, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotNeed a home? Dexter's will help
Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff
J · 18 March 2024
Agent replied · 24 October 2024
Dear J Wrenn, Thank you for taking the time to leave a lovely review regarding Tyanna. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotMy flat has been managed by Dexter…
My flat has been managed by Dexter since 2006. For the past 20 years, my experiences with them are generally good, but I did need to look at the repair tasks carefully to make sure they are not the repeative ones.
FW · 28 September 2026
Agent replied · 10 October 2026
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 5/5
TrustpilotRoksana has been awesome during my…
Roksana has been awesome during my tenancy and during the move out process!
Amy · 14 May 2026
Agent replied · 25 May 2026
Dear Amy, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleDexters helped me to rent out my property in the area. From the landlord’s point of view they were very professional and efficient. Dexters helped me navigate a very crowded rental market and managed to find prefect tenants. All communication was very professional and I didn’t have to worry much about the process
Alexander · 10 July 2026
Agent replied · 10 October 2026
Dear Alexander, Thank you for your kind comments regarding the Clerkenwell team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleJosh is extremely helpful. He went out of his was to help me out. Couldn’t recommend more!
Alex · 11 April 2026
Agent replied · 16 April 2026
Dear Alex, Thank you for taking the time to leave a wonderful 5 star Google review. Joshua will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
TrustpilotHigh quality property management from Donalina Gargrupe
I have worked with Donalina Gargrupe, who has been an excellent property manager. I really like the fact that she has always consulted me quickly about any problems that arise in a calm and professional manner, as well as making sure I get reasonably priced quotes for work that needs doing. I have appreciated her advice and feel she has helped me to be a good landlord. I have not always had the communication I want from property managers in the past and wish there were more like Donalina!
Tina · 4 March 2024
Agent replied · 24 October 2024
Dear Tina, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJoshua was a great guide to the property, answered all my questions and easy to talk to!
Matthew · 9 April 2026
Agent replied · 16 April 2026
Dear Matthew, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotWould highly recommend Alistair if you want an active agent to represent you!
Would highly recommend Alistair if you are buying or selling a property. He is professional, reliable and will work tirelessly to ensure the client's preferred timescales are met and happy to assist the clients and third parties involved in the transaction. Thank you for your help in assisting with the recent transaction and look forward to working with you again in the future. Bhavna at Chadwick Lawrence Solicitors
Bhavna · 2 October 2024
Agent replied · 24 October 2024
Dear Bhavna, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma
★★★★★ 5/5
TrustpilotHelpful and responsive.
I had a very smooth experience with Dexters. Especially helpful was Charlotte who arrived early to work on the weekend to accommodate my movers time and Emika who was very understanding and accommodating of my complaints to the building management!
George · 28 September 2026
Agent replied · 10 October 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat service and very helpful
Rai Gega was very helpful throughout the tenancy change. He communicated clearly and made the whole process smooth and straightforward. Thank you for your help!
Jingqi · 17 September 2026
★★★★★ 2/5
TrustpilotAbsolutely useless team of managing…
Absolutely useless team of managing agents. Always take forever to reply to your emails/calls. Constantly making out everything is our fault. We had a 20 year old bath in our flat, a small crack appeared and when we reported it, they said we were liable to buy a new one. Thankfully I know my rights and this constitutes ‘fair wear and tear’. However, they dug their heels in and it took over a month for them to replace it, at one point they suggested we go 50/50.
Gannit · 20 November 2025
Agent replied · 22 November 2025
I am sorry to read your 2* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleAlice was fantastic!
Devyn · 10 July 2026
Agent replied · 10 October 2026
Dear Devyn, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.