Trusted Agent profile · Islington
★★★★★
2,499 reviews across 2 platforms
1 Britton Street, Clerkenwell, EC1M 5NW, Islington, EC1M 5NW
Dexters's office in Islington, at 1 Britton Street, is rated 4.3 out of 5 across 2,499 reviews on two platforms, including 416 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
GoogleRented an apartment from Dexters recently and had a great experience thanks to Joshua! The first apartment we saw with him was not for us. He understood our preferences and offered to show us an unlisted apartment and we ended up renting that one!
Dear Mehmet, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
GoogleJoshua was helpful, friendly and professional, he really explained each apartment with such detail. Thank you for all your help!
Dear Juan, Thank you for your kind comments regarding Joshua and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
TrustpilotExcellent property management team
The service provided by the property management team of Jia Wang, Stephanie Thame and Regan Ronayne at Dexters has been exceptional. They have let and managed my property for many years now and their professionalism is second to none. They communicate well and take action promptly when required. Their help and expertise has been invaluable.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleAlice was really accommodating and didn’t hesitate to answer questions honestly. Made me feel heard and not anxious about the home renting process.
Dear Luan, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
TrustpilotRecently I had an issue with an…
Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.
Dear Adnan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
GoogleAlice was clear, consistent and helpful with her communication - made looking at properties a lovely, easy process!
Dear Raakavi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
TrustpilotTina was incredibly professional
Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI had a fantastic experience with Ilie Mititelu at Dexter’s Clerkenwell. Ilie was incredibly attentive throughout the entire process, making sure all my questions were answered and my needs were met. His professionalism and knowledge really stood out, and I felt supported every step of the way. This is what it’s about! He took the time to understand what I was looking for and provided valuable insights that helped me make informed decisions. I highly recommend Ilie and Dexter’s Clerkenwell for anyone looking to buy or sell in the area.
Dear Donik, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleAmelia was knowledgeable and great to work with.
Dear Karthik, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleI can confidently say that working with Ilie has been the best experience I’ve ever had with an estate agent. From start to finish, he was professional, knowledgeable, and truly dedicated to ensuring every detail was handled perfectly. He went above and beyond in every aspect of the process, always staying in touch, answering questions promptly, and providing expert advice when needed. Anyone who gets the chance to work with Ilie is incredibly lucky. His commitment to his clients is unmatched, and his passion for what he does shines through in every interaction. If you’re looking for an estate agent who genuinely cares and will deliver exceptional results, Ilie is the one to choose. A true expert in the field.
Dear Artan, We really appreciate you taking the time to leave such lovely comments about Ilie They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
5/5
GoogleAlice was very friendly and welcoming, and extremely knowledgable about the property.
Dear Ethan, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
TrustpilotI have two properties being managed by…
I have two properties being managed by Dexters. The agents have been very professional and easy to work with. Sophie Sheppard has been particularly helpful. She quickly responds and efficiently handles all of the special requests I’ve made.
5/5
TrustpilotProactive communication and empathy
Proactive communication, empathy and transparency are three core values I have seen demonstrated at Dexters. I have rented a home through them for nearly two years, and they have stood out as property managers that actually care. Most recently, Daragh Power has impressed me with their kindness and genuine care. I had two requests of the landlord, one that would require a change to my contact, and Daragh was AMAZING at listening to my needs, understanding the time sensitivity and following up with the landlord when we didn’t receive a response right away. They could have deprioritised my concerns or have gotten upset with my persistence but instead they understood where I was coming from and really advocated for me. This is exactly what one would want from a property manager, but is something I find is rare, especially in a ‘landlord market.’ Daragh communicated professionally throughout and made the entire process stress free. I wouldn’t choose another property manager besides Dexters.
Dear Gabriella, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
TrustpilotDexters has been my rental management…
Dexters has been my rental management agent for a number of years and have done an excellent job. Bethany Stewart is very helpful in sorting things out for me. I would recommend them.
5/5
GoogleAlice at Dexters Clerkenwell has been a pleasure to work with, from consultation, viewings to offer stage she was highly knowledgable and professional. I would highly recommend her to any applicants or landlords looking for an agent in the local area!
Dear Kareem, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
1/5
TrustpilotVote for worst estate agency of the year
This review is in particular for Dexter's Lee.If you think all Estate Agents in Lee are the same,then Dexter's Lee is definitely different. very different,in fact they could contend for the worst estate agency in England. I would highly recommend to anyone buying or selling through Dexter's Lee to contact me. The team, and in particular the sales team are money oriented. They will provide all sorts of distorted facts to make you list their property through them and whilst buying ,all sorts of lies without any moral conscience will be told. Their costs are higher than other than other estate agents who provide a far more personal service. This agency strives on the Dexter's brand but having dealt with Dexter's in other parts,I can easily vouch that they are the worst and most unprofessional. Please do your research before listing your property,buying and even thinking of renting out through them. They will completely ignore any of your requests or their duties as long as they can make their commission. As stated I am ready to help and discuss in more detail on why to avoid this agency
Dear Ronny, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotProperty Inspection done well
Rianna Shanghanoo has been a star! I can 100% rely on her assistance if I needed any help at my rented property
Dear Shareena, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
3/5
TrustpilotDaniel's customer service is great
Before Daniel F joined the team I struggled a bit with Dexters (hence the 3 stars). Often things would not be done, people wouldn't log when there had been a visit to my flat so more would be booked in and there were lack of updates at times which felt frustrating. However after dealing with Daniel F it feels like things are changing for the better and if I had always dealt with Daniel I would prob give Dexters a 5 star rating. Great customer service, always keeps me informed and gets things moving which I really appreciate!
Dear Amie, Sorry to hear that you have not had a good experience with Dexters in the past. But I am glad that Daniel has restored your faith in us. Thank you for leaving this review. Kind regards, Asma Customer Relations Team
5/5
Trustpilotas our flat management agency
as our flat management agency, Dexters has looked after us really well, we have had a big issue with rodents in the house, and in the area, they have been tackled it fast and eficiently, we had to trust on them beacuse we were on holiday and when we came back all was done, or in the good path to be sorted, expecial thanks to Grace who was our advisor and keep up the good work. really really thankfull, big peace of mind after all. we were really worried to see what could we find in our return but i know now i can rely on Dexters and they will do the neccesary things to solve the problems.
Dear Emilio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleI just had an amazing experience with Dexters in Clerkenwell, I was greeted at the front door by a lovely lady called Olivia she sat me down and took all my search requirements. Then I met Alice and Jack, and we were able to schedule a viewing for later on today. The process was very smooth and quick I will definitely recommend to friends and family.
Dear Sheyi, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
1/5
TrustpilotActed illegally
Did not follow process and illegally cut off our services and sent a checkout clerk to our home while we’re still living there. They gave him a key and advised him to enter the property despite us repeatedly and clearly communicating when our leave date was. We had to report them to the local council and open an investigation. They had our council tax and water cut off and then accused us of not paying our bills despite repeatedly trying to rectify their mistake. Cutting utilities is treated as harassment and unlawful eviction under the Protection from Eviction Act 1977. Under this act, it is a criminal offence for a landlord or agent to interrupt or cut off electricity, water, or gas to make a tenant leave. Specific estate agent that caused us these issues is Fahima Miah, Senior Property Manager.
5/5
TrustpilotManaging a poor performing agent to the freeholder
We want to do a particular shout out for Edward Brodkin who helped us through poor service from the freeholder of our flat. The failure by the freeholders agent to repair damage to the roof and guttering led to damage inside the flat and we raised a legal case for damages against the freeholder and their agent. Edward helped us through, managing the relationship with the agent, providing us supporting documents for the legal case and generally offering the support we needed. The settlement was made out of court in December 2025 and we recovered the cost of the damage. Execellent Service and well done Edward.
Dear John, It’s great to hear that you have had a brilliant experience with Edward. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma
5/5
TrustpilotThank you Jamilah
Dexters took my unit from the moment it was handed over till it was sold. I live in the UAE and Dexters arranged the handover and put the unit for rent and managed all the rental agreements and even arranged for furnishing the unit. When time came for selling the unit, Dexters again was there for me. In particular, I would like to thank Jamilah Alsaher for her dedication and support in managing the unit. She always responded efficiently to my queries and to the tenants requirements.
Dear Khaled, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleAlways available to help and supportive during the rental process. Thank you Alice!
Dear Jonathan, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Islington won Platinum.
Tell us what you need and up to 3 trusted local agents will be in touch.
