Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAylin and the team at Chesterton’s have been amazing, they surpassed expectations and rented my flat hassle free within two days the circumstances. It will certainly be a pleasure working with this team again and I will surely recommend them to others going forward!
Thank you Chesterton’s! 🤗
Paul · 15 April 2026
Agent replied · 17 April 2026
Thank you, Paul! We're thrilled to hear that Aylin and the team exceeded your expectations and made the rental process so smooth. Your recommendation means a lot to us, and we look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotSharntell and Hannah were incredibly…
Sharntell and Hannah were incredibly helpful at getting everything sorted for me. It was a tight deadline but they were able to provide all relevant information efficiently and promptly. They kept in constant communication with updates and were so nice throughout!
Courtney · 3 June 2026
Agent replied · 24 June 2026
Thank you for your wonderful feedback, Courtney! We're thrilled to hear that Sharntell and Hannah provided such excellent support. Our team is dedicated to making the process smooth, especially under tight deadlines. We appreciate your kind words and hope to assist you again in the future!
★★★★★ 5/5
TrustpilotGreat Service
I have used Chestertons to manage my Islington property for over 2 decades. Living overseas, I'm grateful to have someone on the ground whom I could trust to represent my interests. Thank you to Nikita and Ioana for your care, advice and professionalism.
Lee · 18 May 2026
Agent replied · 28 May 2026
Thank you, Lee! We're thrilled to hear about your positive experience with Nikita and Ioana. Your trust means a lot to us, and we're glad to support you in managing your property over the years. We look forward to continuing to serve you!
★★★★★ 5/5
TrustpilotProfessional and efficient.
Chestertons manage the property I have been renting for five years, and it’s been smooth sailing. Special mention to Rachel Hannam for dealing with a recent bit of yearly admin professionally and effectively.
Caroline · 17 July 2026
Agent replied · 30 December 2024
Thank you, Caroline, for your kind words! We’re thrilled to hear that your experience has been smooth over the years. Rachel will be delighted to know her efforts made a positive impact. We appreciate your feedback and look forward to continuing to support you!
★★★★★ 5/5
GoogleChestertons recently sold our flat and we couldn’t be happier. Both Eralda and Iga went above and beyond to ensure everything ran smoothly. Their communication with us was second to none which was crucial to us a we were abroad for the whole time. We highly recommend them!
Dez · 17 March 2026
Agent replied · 17 April 2026
Thank you, Dez! We're thrilled to hear about your positive experience with Eralda and Iga. It's fantastic that their communication made the process smooth for you particularly while you were located overseas. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback!
★★★★★ 5/5
TrustpilotExtraordinary Emergency Response
It was an emergency and Carolyn and Carl were extraordinary helpful. They went the extra mile to solve it and they really got involved in the process with external parties.
Alejandro · 24 July 2026
Agent replied · 24 September 2026
Thank you, Alejandro! We’re thrilled to hear that Carolyn and Carl provided you with exceptional support during your emergency. Thank you for taking the time to share your feedback which means a lot to us!
★★★★★ 5/5
TrustpilotGreat service and property management
Chestertons property management have been great for over the last 5 years we have been with them. Communication is always professional and responsive. Special thanks to Ryan Briggs for all the hard work and attention to detail. Would highly recommend.
Nicholas · 19 April 2026
Agent replied · 28 May 2026
Thank you, Nicholas! We're thrilled to hear about your positive experience over the past five years. Ryan and the team appreciate your kind words and dedication. Your recommendation means a lot to us, and we look forward to continuing to support you!
★★★★★ 5/5
TrustpilotBarnes Office experience was 10/10
Thank you so much to Kevin at the Barnes office. We are now finally settled into our new home, and the whole process was made so much easier because of Kevin’s support, professionalism, and patience throughout.
Hanna · 7 May 2026
Agent replied · 28 May 2026
We’re thrilled to hear about your positive experience with Kevin! His dedication to understanding your needs truly makes a difference. Thank you for recommending our team and for sharing your journey with us. Enjoy your new home!
★★★★★ 5/5
TrustpilotExcellent experience with Chestertons, especially thanks to Risida and Prue
I rented with Chestertons for three years until the landlord decided to sell the property. Everything was managed by Chestertons rather than through the landlord and I had an excellent experience using Chestertons throughout my tenancy. I would love to commend Risida Geeganage who is the Property Manager. She is friendly, professional, very easy to deal with, has great communication and always responds quickly. Any queries or issues I had were immediately resolved. Thanks to Risida the renting process was very easy and stress free. Risida was also extremely kind and helpful after my tenancy ended and returning my initial deposit. I would also like to commend Prue Semba who helped me throughout my initial property search and has always been friendly, charismatic, professional and also goes above and beyond for her clients. Thank you Chestertons for the last three years. I would highly recommend using Chestertons in the future.
Mylynn · 28 February 2025
Agent replied · 30 December 2024
Thank you for taking the time to leave your feedback and we are sorry that it is taking longer than usual for your deposit to be released. The deposit is currently held with the Deposit Protection Service and as lettings agents we are unable to release the deposit ourselves, until both parties (tenant and landlord) can come to an agreement. When the tenant and landlord do not agree on the amount of deposit to be returned, this can sometimes go to a ‘dispute’ whereby an independent adjudicator will need to make an informed decision which can also cause delays. To avoid this, we are liaising with the landlord currently to try and get this resolved as speedily as possible. I believe your property manager has provided you with an update and will continue to do so.
★★★★★ 5/5
TrustpilotSynika Regis Jackson made all the…
Synika Regis Jackson made all the difference, friendly and always responsive. She was very supportive when I made the transition from renter to owner
Shavāsti · 17 July 2026
Agent replied · 24 September 2026
Thank you for your fantastic review, Shavāsti! We're thrilled to hear that Synika provided such supportive service during your transition from tenant to homeowner. Congratulations on this exciting new chapter!
★★★★★ 5/5
TrustpilotGregor, the key to a fantastic first rental experience with Chestertons
I can't recommend Gregor Scott and Chestertons enough! We were looking for quite specific rental requirements in terms of accessibility and to tight timings and Gregor was absolutely fantastic. In addition to incredible professionalism and expertise, he went above and beyond, was incredibly proactive to help me secure the perfect rental, brilliantly guiding me along the way and made the whole process smooth and incredibly human. He thoughtfully and skilfully balanced tenant and landlord needs to get to the best solution, adaptively navigating any unexpected solutions. This is my first experience with Chestertons and it’s been really impressive with Gregor.
Sheila · 3 February 2025
Agent replied · 30 December 2024
Hi Sheila, thank you for taking the time to write a great review and sharing your experience with Gregor. We are thrilled to read how fantastic and professional he was. We are so glad he went above and beyond. Should you need anything further, we will be happy to help.
★★★★★ 5/5
TrustpilotI highly recommend Chesterton
I highly recommend Chesterton, especially Richie Parkin, our property manager. Richie has been fantastic from the start, always professional, friendly, and very organised. He keeps everything running smoothly, from maintenance issues to regular updates, and his communication is excellent.Richie makes the whole renting experience stress-free and shows real care for both the property and the tenants. If you’re looking to rent with a company that’s reliable and easy to work with, Chesterton is a great choice. Thank you, Richie, for all your hard work!
Joel · 20 January 2025
Agent replied · 17 February 2025
Hi Joel, thank you for taking the time to write a great review and sharing your experience with Ritchie. Its great Ritchie made the whole renting process stress-free. We appreciate the support and are always here to help.
★★★★★ 5/5
TrustpilotProfessional, caring and attention to tenants
I want to write about my wonderful experience with Niema.After 4 years of dealing with another agency, Niema from Chesterton took over the managing of our property and from the first phone call (I was already surprised she called) I was so impressed that I remember thanking her for being so professional and prompt in finding a solution to our situation.Quite honestly I had lost all my trust in Agencies after my previous experience but I am now really hopeful.Niema is proactive, professional, quick at problem solving and lovely to speak to. After all of our interaction I felt heard, I understood where the problem or delay was, and I knew there was a plan going forward.I could not praise her enough.
Mel · 15 January 2025
Agent replied · 17 February 2025
Hi Mel, thank you for the lovely feedback. We are so glad Niema was proactive and professional, she will be thrilled by the kind words. If you need anything else, we will be happy to help.
★★★★★ 5/5
TrustpilotI bought a flat in Pimlico
I bought a flat in Pimlico, negotiating a price very quickly with their help. The team were very professional, provided good advice, were responsive on the telephone and email, and allowed access on a number of occasions for measuring up, builders etc. They were always on time for appointments and most importantly were personable without any of the bs you sometimes get.
Mr · 2 September 2026
Agent replied · 24 September 2026
Thank you for your fantastic review, Mr. J Cooper! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we’re glad we could assist you in finding your flat. We appreciate your kind words and look forward to serving you again!
★★★★★ 5/5
GoogleHighly recommend - I worked with Alhad and Marco and they were so helpful and attentive. They listened to what I was looking for and were able to show a selection of flats catered to my requests.
Chloe · 17 March 2026
Agent replied · 17 April 2026
Thank you for the fantastic review, Chloe! We're thrilled to hear that Alhad and Marco provided you with attentive service and helped you find the perfect flats. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotChristie and the team at Chestertons…
Christie and the team at Chestertons were extremely professional and helpful throughout our experience.
Ozgur · 27 August 2026
Agent replied · 24 September 2026
Thank you, Ozgur! We're thrilled to hear about your positive experience with Christie and the team. Your recommendation means a lot to us. We're always here to provide support and ensure our clients feel valued. Wishing you all the best in your future endeavors!
★★★★★ 5/5
Trustpilot5 star experience with Richie Parkin @ Chestertons…
I am delighted to share my positive experience with my new property manager, Richie Parkin. Since assuming responsibility for my property, Richie has proactively resolved several complex issues with efficiency and professionalism. He demonstrates exceptional customer-facing skills, establishing strong relationships with landlords, tenants, and suppliers. His extensive property knowledge, which I have not encountered before, enables him to address the root causes of problems rather than opting for superficial solutions. Richie is highly organized, decisive, and consistently delivers prompt and effective results. I highly recommend his services without reservation. Five stars, thoroughly deserved.
Claire · 13 December 2024
Agent replied · 30 December 2024
Hi Claire, thank you for taking the time to write a great review. We are so glad Richie is highly organised, professional and knowledgeable. We appreciate the kind words and wish you all the best.
★★★★★ 5/5
TrustpilotI wanted to take a moment to share my…
I wanted to take a moment to share my exceptional experience with Ann Dickson from Chestertons's Property Management team. Ann has been incredibly professional and supportive in resolving a challenging water ingress issue. Her dedication, responsiveness, and attention to detail truly set her apart.Throughout the process, Ann consistently demonstrated genuine care and professionalism, keeping me informed every step of the way and ensuring that all necessary actions were taken. Her proactive approach in advising on compensation for loss of rent and coordinating with the involved parties has been invaluable.I am deeply grateful for Ann's outstanding service and would highly recommend her and Chestertons to anyone seeking a reliable and supportive real estate professional. Thank you, Ann, for going above and beyond!
Tao · 12 December 2024
Agent replied · 30 December 2024
Hi Tao, thank you for taking the time to write a great review and sharing your experience with Ann. We are so glad Ann was professional and supportive, she will be thrilled by the kind words. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleI’m delighted with Chesterton’s. From the outset Graham made me feel like I was in safe hands. He gave me very good specific advice on how to get a quick sale. I took his advice and we had an offer for the full asking price within a week. Amy helped to navigate the process through to completion. Even though competing estate agents told me that my property was not really within the geographical area for Chesterton’s, it didn’t make any difference and I would use them again in heartbeat. Highly recommended.
Gary · 6 December 2024
Agent replied · 8 December 2024
Hi Gary, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
Trustpilot2 year tenancy.
I rented a property through Chesterton's for two years and from the moment my partner and I moved into the property James Smith the Property Manager made the process and duration of our stay smooth sailing. Whether we needed something fixed, or had a question about something to do with the property James was always attentive and responded quickly to get things sorted. All the while he was always polite and a pleasure to speak to.
Oliver · 30 January 2025
Agent replied · 6 February 2025
Hi Oliver, thank you for the positive feedback. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotCompany Staff…
Companies are only as good as their employees, my latest dealing with Zoysia Gray was a pleasure, she gave me all the information that I needed in an efficient, no nonsense way
David · 17 April 2026
Agent replied · 28 May 2026
Thank you for your wonderful feedback, David! We're thrilled to hear about your positive experience with Zoysia. Our team strives to provide clear and efficient service, and it’s great to know we hit the mark. We appreciate your support!
★★★★★ 4/5
GoogleChestertons were great selling our flat near Caledonian Road. They were direct and upfront about how to price it and the strategy for getting serious buyers in for viewings. Their team flooded the flat with people, leading to several serious offers, some in excess of asking price. When things became challenging during a long chain process, Roberto was incredibly supportive, working very hard to reassure people on both sides of the chain and keep things moving. They were direct, clear and did what they said they would do - would recommend.
Dan · 6 November 2024
Agent replied · 23 October 2024
Hi Dan, thank you for the positive feedback and sharing your experience with the team. They will be thrilled by the kind words. We appreciate the recommendation and wish you al the best.
★★★★★ 5/5
GoogleI have been a Relocation agent for 17yrs and I first met Ronan Rigney approx. 7yrs ago and from the very 1st day I knew that he was, and is to this day one of the most outstanding agents I have ever dealt with! He has always gone above and beyond to accommodate timings and has without exception identified properties that matched my clients requirements. He is an absolute pleasure to be with and wonderfully honest! Personally I think he deserves 7 stars *******
Linda · 27 March 2026
Agent replied · 17 April 2026
Thank you, Linda, for your fantastic feedback! We’re thrilled to hear about your positive experiences with Ronan. His dedication and commitment to clients truly shine through. We appreciate your support and look forward to continuing to provide exceptional service!
★★★★★ 5/5
TrustpilotShayna was very helpful and understood…
Shayna was very helpful and understood the issue and i look forwarder to receiving the Annual Landlords income and expenditure schedule for 2025-2026.
Stephen · 2 June 2026
Agent replied · 24 June 2026
Thank you for your positive feedback, Stephen! We're glad to hear that Shayna was able to assist you effectively. Your satisfaction is important to us, and we look forward to providing you with the Annual Landlords income and expenditure schedule soon.
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