Trusted Agent profile · Islington

Benham and Reeves Shoreditch reviews in Islington

4.9

★★★★★ Excellent

102 reviews across 1 platform

250 City Road, London, EC1V 2AB, Islington, EC1V 2AB

Benham and Reeves's office in Islington, at 250 City Road, is rated 4.9 out of 5 across 102 reviews on 1 platform, including 102 Google reviews rated 4.9.

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4.9 / 5

102

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Google

I would highly recommend Benham & Reeves, they have rented out our apartment quickly to a great corporate tenant and it was all handled very professionally with amazing communication by Yoshi Tsuji

Emma · 13 January 2025

Agent replied · 8 January 2025

Hi Emma, thanks for sharing a five star rating here and for your kind feedback about our corporate service efficiency at finding you a great tenant. We are thrilled to hear you've had such a great service experience with us. Thanks for your custom. - Emily, B&R

5/5

Google

We appreciate your careful attention to communication with the landlord, arranging the contract, and explaining the facilities when we moved in. They also gave us helpful advice on how to take care of the equipment. If I ever move again, I would like to ask for your help at that time as well.

Ikuya · 27 December 2023

Agent replied · 22 October 2024

Thank you very much for your review and kind words. We are pleased to see such a warm message from you. We hope you enjoy your stay in your new home London. -Ruth, B&R Thank you for your very encouraging words. We hope that your stay will continue to be more comfortable, and we will do our best to support you. Thank you for your continued support.

5/5

Google

During the move-in guidance, I received very detailed explanations about things to be aware of when living in a rental property, maintenance methods, etc., so I was able to move in with all my concerns addressed. There are many differences from rentals in Japan, so I'm glad I was able to get detailed information beforehand.

Toko · 10 October 2023

Agent replied · 22 October 2024

Hi Ms. Ankiita, we are delighted that you were satisfied with the service provided by Benham & Reeves Japan Desk. We look forward to continuing to work with you in the future to make your stay in London as comfortable and enjoyable as possible. We are very pleased that you were satisfied with the service provided by Benham & Reeves Japan Desk. We will continue to do our utmost to help you have a comfortable stay in London, and we look forward to your continued patronage. - Emily, B&R

5/5

Google

They clearly explained the differences between rental contracts in Japan and overseas, and provided detailed guidance on everything from how to use the facilities and appliances to choosing the right detergent. I would recommend this to Japanese people living in the UK for the first time.

うけさや · 17 April 2024

Agent replied · 17 April 2026

Hi Mrs. Ukena, thank you for your review and kind words. We are pleased you appreciate the service we provided. We hope you enjoy your new home. - Ruth, B&R We are very pleased that you were satisfied with our move-in guidance. We sincerely hope that your new home will be a comfortable place to live.

5/5

Google

They explained in an easy-to-understand manner the differences between rental contracts and Japan, and provided detailed guidance on everything from how to use the equipment and home appliances to how to choose detergents. Recommended for Japanese people living in the UK for the first time.

浮穴さやか(Sayaka · 25 April 2024

Agent replied · 22 October 2024

Hi Mrs Ukena, thank you for your review and kind words. We are pleased you appreciate the service we provided. We hope you enjoy your new home. -Ruth, B&R We are very happy that you were satisfied with our move-in guidance. All of us at our company sincerely hope that you will find your new home a comfortable one.

5/5

Google

Their Japan desk is quite good. They provided a good and useful instruction session when you move to a new housing.

Yuichiro · 17 April 2025

Agent replied · 22 October 2024

Hi Yuichiro, thank you for your kind comments and five-star rating. We are pleased to hear you had a good experience with our Japan Desk team and wish you well. We sincerely hope that your new home will be a comfortable place to live. - Ruth, B&R

5/5

Google

They provided very thorough support and explanations, from house hunting to signing the contract and guidance when moving in. I'm very grateful for their reassuring support during my unfamiliar life abroad!

Shiori · 10 October 2024

Agent replied · 22 October 2024

Thank you very much for your kind comments, our Japan Desk team really appreciate this and we hope you are settling well. - Ruth, B&R

5/5

Google

I received a thorough explanation upon moving in, which helped me understand how to use the various machines and the precautions to take. It would have been even better if I had received the instruction materials used, as I could refer back to them later. Thank you very much.

加藤民吉 · 10 October 2023

Agent replied · 22 October 2024

Hi Mr. Kato We are very pleased to hear that you were satisfied with the service provided by our Japan Desk. We sincerely hope that your new home will be a comfortable place to live. Thank you very much for your five-star rating. We are very pleased to hear you are satisfied with and received thorough service from our Japan Desk, and we wish you well in your new home. - Emily, B&R

5/5

Google

They provided thorough guidance from the viewing to the contract and even when moving in. We were able to move in with peace of mind because any problems that we had after that were dealt with in a courteous manner. All of the staff were also very kind.

M · 23 October 2023

Agent replied · 22 October 2024

Thank you very much for your review of our Japan Desk service. We are very pleased to hear that our efficiency has been of help to you and you have settled in well. We are very honored to receive your compliments. All of us at our company sincerely hope that you will find your new home a comfortable one. - Emily, B&R

5/5

Google

I have been the client of B&R for couple years. They always can find the right person to stay in my flat. Their professional service save my time for the process of tenants' moving in and checking out. Thank you Mr. Yoshi Tsuji and the Japan Desk team.

Brian · 23 October 2023

Agent replied · 22 October 2024

Thanks Brian, we are very pleased you are happy with the lettings service from our Shoreditch branch and our Japan Desk team. Thank you for your custom and for sharing a five star rating here, we really appreciate it. - Emily, B&R

5/5

Google

Good work, nice service, great communication. Highly recommended.

UFC · 28 June 2025

Agent replied · 23 August 2025

Hi, thanks very much for sharing a five star rating here for the service you've had from our Shoreditch estate agents. We appreciate your custom. - Ruth, B&R

5/5

Google

Thank you very much for today. Your detailed explanation was very helpful.

杉山諒太 · 17 April 2025

Agent replied · 22 October 2024

We at our company sincerely hope that your new home will be a comfortable and enjoyable place to live. - Ruth, B&R

5/5

Google

Very pleased with the service of Benham & Reeves. Would like to recommend to friends.

AMANDA · 21 February 2025

Agent replied · 13 May 2025

Hi Amanda, thanks very much for telling us you are very pleased with the service provided by Benham and Reeves. It has been a pleasure to have your custom. Thanks for sharing a five star rating for our Shoreditch estate agents. - Ruth, B&R

5/5

Google

Professional service received from Abbas Efir in B&R. He is looking after my property. We got efficient communication and high quality service.

Hongye · 14 November 2024

Agent replied · 22 October 2024

Thank you Hongye, we appreciate you sharing a five star rating here for our Shoreditch estate agents. Abbas is pleased to hear you are happy with the communication and maintenance service provided. Thank you for your custom. - Ruth, B&R

5/5

Google

The B&R Team has done an incredible job for our One Park Drive apartment managing the process of securing, managing and renewing our Tenancy. The condition also looks amazing thanks to the portfolio of photos they have also continued to log. Thank you.

Darien · 10 October 2023

Agent replied · 22 October 2024

Hi Darien, thank you very much for sharing a five star rating here, we're all thrilled to hear you've had such a great service experience with our teams across the different departments. - Emily, B&R

5/5

Google

Although I didn't know where to go from left to right, he was very thorough in giving me information about the property, the surrounding area, and how to use the facilities in the house. Also, the people who helped me were very kind and explained things in an easy-to-understand manner. It was very helpful.

鈴木洋平 · 23 October 2022

Agent replied · 22 October 2024

Hi Mr Suzuki, We are very happy to hear that you were satisfied with our move-in guidance. All of us at our company sincerely hope that you will find your new home a comfortable one. Thank you for your five star rating. We are very pleased to hear you are very satisfied with the move-in guidance from our Japan Desk and wish you well in your new home. - Emily, B&R

5/5

Google

They introduced me to a great property, and the explanations regarding the move-in process were very helpful.

島貫卓 · 10 October 2024

Agent replied · 22 October 2024

Hi Mr. Shimanuki, We are very pleased to hear that you were satisfied with the service provided by our Japan Desk. We sincerely hope that your new home will be a comfortable place to live. Thank you very much for your five-star rating. We are very pleased to hear you are satisfied with our thorough service from our Japan Desk team and wish you well in your new home. - Emily, B&R

5/5

Google

Mr. Mori gave us an explanation when we moved in, and he was very thorough and gave us advice on how to live here. We were able to get off to a great start. Thank you very much. Thank you for your continued support.

Hironobu · 10 December 2022

Agent replied · 22 October 2024

Thank you for your feedback. thank you very much. Thanks very much for your kind feedback, our City Japan Desk team really appreciate it. - David M, B&R

5/5

Google

Thank you very much for your kind and easy-to-understand explanation. I will be relying on you in many ways in the future.

Shuuhei · 17 April 2024

Agent replied · 22 October 2024

Hi Mr. Hagiwara, thank you so much for sharing your kind feedback. Our Japan Desk team is very pleased to hear they met your service expectations. We appreciate your five-star rating here. We are very pleased that you were satisfied with our Japan Desk service. We wish you a comfortable and enjoyable stay in your new home. - Ruth, B&R

5/5

Google

Thank you very much for your detailed explanation. I was very grateful that I was able to quickly decide on a property by providing explanations that made it easy to imagine what life would be like from the time of viewing.

永瀬貴之 · 23 October 2022

Agent replied · 22 October 2024

Thank you very much for sharing your five star rating here. Our Japan Desk are very pleased to hear you found the lettings service helpful and our team resourceful. We wish you well in your new home. - Emily, B&R

5/5

Google

They were very kind and helped me with all my worries about renting in the UK. In addition, the explanation when moving in was thorough, and he explained to me one by one the problems that often arise when moving out.

楠戸省吾 · 23 October 2022

Agent replied · 22 October 2024

Hi Mr Kusudo, thank you very much for sharing your five star rating with us. We are very pleased to hear you had such a good experience moving with our Japan Desk team here in Shoreditch. We are glad you found us to be polite and helpful and that we were able to advise you well regarding your contractual obligations as a tenant which is part of the service we like to provide to all. - Emily, B&R

4/5

Google

Abbas did a very good job, well done!

Dr.Viwat · 14 November 2024

Agent replied · 22 October 2024

Hi Dr Chinpilas, many thanks for sharing a five star rating here, we are pleased to here you are happy with the service provided by Abbas. Thanks for your custom. - Ruth, B&R

5/5

Google

I would like to express my gratitude for your consistently prompt and courteous service, from my initial inquiry to the viewing, contract signing, and even after moving in.

Momoko · 10 October 2023

Agent replied · 22 October 2024

Hi Momoko, our Japan Desk team were very happy to assist you with your property search and glad to hear everything is to your satisfaction. We are appreciative for the five star rating too, thank you. - Emily, B&R

5/5

Google

We've been with BnR from the time we acquired our apts and we;re very happy with the service .

Chew · 17 April 2024

Agent replied · 22 October 2024

Hi CB, thank you very much for sharing a five star rating here for our Shoreditch estate agents, we are very glad to hear you are having a good service experience with us. - Ruth, B&R

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