2/5
TrustpilotTried looking up a property on their…
Tried looking up a property on their site and it doesn't even recognise the name of the town! I.wont bother.
Trusted Agent profile · Ipswich
William H Brown Ipswich reviews
★★★★★
1,465 reviews across 2 platforms
Wolsey House, 16-18 Princes Street, Ipswich, IP1 1QT, IP1 1QT
William H Brown's office in Ipswich, at Wolsey House, is rated 2.5 out of 5 across 1,465 reviews on two platforms, including 257 Google reviews rated 4.7.
Reviews
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent service
Excellent service, first class
1/5
TrustpilotHorrible horrible service
Horrible horrible service! Do not recommend.
1/5
TrustpilotWorst estate agents ever
Worst estate agents ever. All they care about is sales; not their customers. Slowest estate agent in the chain.
1/5
TrustpilotUtterly dreadful
Utterly dreadful. Suppose to be moving a tenant in today but William H Brown has failed to get the paperwork sorted out
1/5
TrustpilotDo not use at all
Do not use at all - they are useless !
5/5
TrustpilotI find the staff and service they…
I find the staff and service they provide wonderful. Titans goes over and above to help you.
1/5
TrustpilotFailed to turn up for valuation…
Failed to turn up for valuation appointment, waste of time and energy
1/5
TrustpilotAwful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
1/5
TrustpilotSwaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
5/5
TrustpilotSuccessful purchase
All good although communication could have been more effective at times.
1/5
TrustpilotGRAYS BRANCH
1/5
TrustpilotDidn’t pay our money back totally…
Didn’t pay our money back totally unsatisfied
1/5
TrustpilotSara Nelson hate foreign
The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.
1/5
TrustpilotDisgraceful company
Disgraceful company. very unprofessional and greedy company. I would never use them.
1/5
TrustpilotAbsolutely awful poor communication and…
Absolutely awful poor communication and incorrect information given on several occasions through out my purchase
1/5
TrustpilotKing's Lynn office
King's Lynn office. Incompetent and compulsive liar's
5/5
GoogleRating only, no written review.
Agent replied · 8 October 2025
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
1/5
TrustpilotThey are a rip off company
They are a rip off company. Stay clear away from them.
1/5
TrustpilotAwful and Unprofessional.
Awful and Unprofessional.Pick any other letting agency.
1/5
TrustpilotDon’t use them.
1/5
Trustpilotuseless
useless! Very bad service! Never again!
5/5
GoogleRating only, no written review.
5/5
GoogleNice staff! Very professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
