Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Steven Spencer & Team
A huge thank you to Steven Spencer and his team @ Strutt & Parker for playing their part in helping us turn our dream into reality. Steven and his team were very approachable and professional throughout the process, any queries were responded promptly and ensured complete transparency and clarity in communication. He understood and acknowledged motivations and intent on both buyers & sellers side and handled the deal professionally yet with a personal touch and positive outcome. Based on our experience I'd highly recommend Steven & his team @ S&P
Jigar · 26 November 2020
★★★★★ 5/5
TrustpilotLeagues above other estate agents.
Leagues above other estate agents.Having used numerous estate agents throughout the last 30 years we found Strutt and Parker to be leagues above other estate agents. We would especially like to thank Gina Simpson née Antoniou for the amazing personal care and attention during the sale of our property. Gina was in contact every day, to ensure the sale of our property ran as smoothly as possible during a stressful time. I believe her one to one and negotiation skills were a major factor to the successful sale of our property. We will be in touch soon for our next purchase!
Carmen · 20 November 2020
★★★★★ 5/5
TrustpilotDREAMS REALLY DO COME TRUE
We saw a very beautiful house at a difficult time for viewing with the virus. However, we found Strutt and Parker staff to be very understanding and knowledgeable and they made an appointment and as we had travelled a long way we were extended more time at the property and were able to take many photos. The Director of Kent was especially helpful and supplied us with photos of parts of the house where we had forgotten to take them. He was helpful when we made an offer and pitched our offer at the right level which was accepted. Throughout the conveyancing process he held our chain together with great skill and patience and thanks to him and his willingness to communicate with all parties involved including solicitors we managed to see the process through to a wonderful and successful conclusion where all parties were happy. We are indebted to the Strutt and Parker staff for their considerable experience which made a stressful process bearable. Many thanks for such an early Christmas present to all at Strutt and Parker but especially Edward Church and all his staff proving that dreams really do come true. Highly recommended and professional but also friendly and skillful. James and Olga
James · 17 November 2020
★★★★★ 5/5
TrustpilotWe recently completed on the sale of…
We recently completed on the sale of our house. As usual we were part of a chain and hurdles and barriers where thrown up throughout the journey.Strutt and Parker and in particular Victoria Rose were amazing in guiding us and proactively managing our sale. Had it not been for Victoria I'm not sure if we would have got there. Throughout she remained calm and very professional.I would highly recommend Strutt and Parker and would not hesitate to use them again.James - Sevenoaks resident.
James · 12 November 2020
★★★★★ 5/5
TrustpilotFantastic from start to finish
We couldn't have asked for a better service than the one we received from Oli and his team at the Exeter office. They sold two properties for us (5 years apart, second one has only just exchanged contracts). Both times Oli worked tirelessly to facilitate communication between all parties. His humour, patience and approachability made an extremely stressful period far more enjoyable and I was so grateful for his support. So many agents get an offer then do nothing to push things forward. Oli and his team are the opposite of that and I highly recommend them.
Sarah · 4 November 2020
★★★★★ 5/5
TrustpilotCharlotte from Notting Hill
As tenants looking for a new apartment to rent, we have been in touch with many agencies and have not always encountered professional agents but Charlotte Hewett from Notting Hill was great. She was honest, transparent and helpful along the whole process and managed to get our offer accepted with all the conditions we asked for. In the end we chose a different apartment which we preferred but she stayed professional throughout the process. In the end, we saw 19 apartments and Charlotte stood out as our favorite agent.
Corentin · 24 October 2020
★★★★★ 5/5
TrustpilotI would like to thank the excellent…
I would like to thank the excellent team at Strutt & Parker Guildford for all their help and assistance with our house sale. From the first call to Jackie Knights to Ken Roberts who did the valuation and to Jill Beech who was in charge of the sale, you have all been amazing support, professional, and responsive. I cannot thank you enough for making what is usually a painful process, quite straightforward. I would particularly like to thank Jackie Knights who as post sales support, often had to deal with queries on her day off. It was the best decision to use your Company for our house sale. Thank you!
Maryam · 21 October 2020
★★★★★ 5/5
TrustpilotThese 5 stars are dedicated to Meena Patel
These 5 stars are dedicated to Meena Patel who from the moment she showed us the property and took us through the rental agreement which were her remit on to going way beyond her call of duty. Where property management was remiss in making sure the apartment was ready for occupancy she was always available and ready to help and solve large and small problems right down to getting a second key cut herself. Jay O’Dell was also very helpful. They set a high standard which hopefully can be met by other members of the team
Annabelle · 15 October 2020
★★★★★ 5/5
TrustpilotWildacre Sale
We were extremely pleased with James and his team at the Haslemere office and how they handled the recent sale of our house.They proved to be very professional, pleasant and understanding in the way we wished to sell the house.Their advise on the timing to launch the house to the open market was 'spot on' and resulted in a number of viewing the in first two weeks of marketing. The house was under offer within two weeks and contracts exchanged within six weeks.Their is no hard sell at Strutt&Parker just a calm approach which gets results.
David · 12 October 2020
★★★★★ 5/5
TrustpilotThis is the second occasion in 12…
This is the second occasion in 12 months that I have instructed Strutt and Parker Kensington Church Street to act on the sale of family property. The need arose from the death of a close relative. I had no hesitation in instructing them again. Despite the uncertainty represented by the pandemic and the ending of the lockdown, John was able to negotiate a very satisfactory sale price and ensured the sale went through without a hitch. As before, I felt he was giving me excellent advice on which I could rely. It was proffered tactfully and sensitively, and I have no doubt that the sale went through in the satisfactory way it did because of John's abilities, care, attention and concern. In addition to the usual services he and his team went well beyond what I would normally expect, eg supervising the removal of the piano, the collection of items for sale, and ultimately the clearance of the property itself. I remain hugely grateful to John and would undoubtedly instruct him again if the need arose.David Melville
David · 6 October 2020
★★★★★ 5/5
TrustpilotStrutt & Parker were great!
Strutt & Parker were great!We used S&P for our house sale and they scheduled the many viewings that they had promised and had arranged a sale within 2 weeks of our house being on the market. Katherine was very helpful from start to finish and kept us informed every step of the way. Even though we didn't buy our new house through S&P, Katherine, Sally & Harry all gave us great advice on the 2 houses we were considering and helped us decide and agree our purchase at the right price. S&P in Harpenden have advisers that are very knowledgeable, genuine and super nice too. Well done S&P!
Marcus · 6 October 2020
★★★★★ 5/5
TrustpilotOur house proved difficult to sell…
Our house proved difficult to sell having been launched on the market in March 2019, we exchanged sale contracts last week thanks to the enormous support from Strutt’s Chelmsford office director Mark Davies. Mark took over the sale personally when we re-marketed in early July. There were complicated technical Land Registry problems with the sale and these were overcome thanks to Mark’s persistence, regular contact with us as vendors and with both sets of solicitors. Mark’s constantly proactive approach made the difference as did his willingness to go far beyond the call of duty. Please pass this feedback on to Mark and his line management. Overall a hugely beneficial experience and Mark Davies is a tremendous asset to your business.
Richard · 22 September 2020
★★★★★ 5/5
TrustpilotFriendly, proactive and professional
I am a Licensed Conveyancer and work on some cases with Strutt and Parker. Compared to other estate agents that I work with they always go above and beyond to assist their clients in achieving their requirements. I find them very professional, proactive, helpful and they are so lovely to work with! They actually help me - if I have a problem on something or I am not getting a response they will chase where required and assist me in getting what I need. I would recommend any seller to market with them over any other agent. Selling a property is stressful at the best of times, having this type of agency on your side is a godsend and will only assist with speed and timely completions! Thanks for always being great and exceeding expectations!
Cassey · 18 December 2024
★★★★★ 1/5
Trustpilotnever experienced such lack of professionalism
We have never experienced such lack of professionalism. The team was aware that we are travelling 1.5-2 hours with infant twins to view multiple properties. On arrival I saw an email sent 5-10 minutes prior to the viewing saying it was cancelled because nobody could show us around due to someone calling in sick last minute. When calling the agency they apologied of course saying that the person in charge at the development as well as the agency were not around either. The developer apparently did not even know the time of the viewing hence the late cancellation. It is beyond me how nobody can cover a sick colleague especially under these circumstances and how the viewing time is unknown so potential buyers are not wasting time and petrol driving there, not to mention the effort it takes travelling with infant twins.
Shari · 23 November 2024
★★★★★ 1/5
TrustpilotHorrid experience
Horrid experience. They said the flat was “under offer” but continued marketing it. Wasted time and resources.
Tee · 27 July 2026
★★★★★ 5/5
TrustpilotReally recommend associate Sian Merrilees, from South Kensington…
Sian Merrilees from South Kensington was amazing! She completely understood what my family requirements were and was very proactive in finding us matching options.Always with a very professional posture, but at the same time very friendly and that gave us a sense of security and total confidence. Congratulations!
Ana · 12 February 2024
★★★★★ 5/5
TrustpilotOlivia Higginson at Strutt & Parker…
Olivia Higginson at Strutt & Parker Notting Hill was absolutely superb. She has a deep knowledge of the market and deployed it intelligently to value and market my home, getting to an accepted offer within 10 days of instruction. She also shepherded my house purchase and when I was taken seriously ill in the middle of the process, she stepped in on many levels to help get the process resolved smoothly. I cannot recommend her more highly.
Joanna · 16 November 2020
★★★★★ 5/5
TrustpilotIts a 5 from us!!!
Victoria has been amazing - she sold our property after not having much success with others.
Michelle · 11 June 2025
★★★★★ 5/5
TrustpilotGood Estate Agents
We have recently purchased a property through Strutt & Parker, Salisbury and I would highly recommend them. Sarah Cull has been our contact and she has been very helpful and in constant contact, updating us with any news as she gets it. The process has been complex with a few holdups due to problems in the chain, which Sarah has helped to smooth out along the way. I would definitely recommend this company for their service.
Christine · 4 February 2021
★★★★★ 5/5
TrustpilotSalisbury Office
The team in Salisbury were so supportive through what was a difficult experience for me after 30 years in my previous home. They went over and above what I could have expected in terms of emotional support but were also extremely professional and thorough in ensuring the best deal. Their communication and advice was excellent throughout the process and all members of the team were engaged and involved. I couldn't have asked for more.
Judith · 19 June 2021
★★★★★ 5/5
Trustpilotafter doing a lot of homework to find…an agent to market our farm tom goodley
after doing a lot of homework to find an agent and interviewing several to sell our farm we met Tom Goodley from s&p norwich who was by far the most knowledgeable and personable of everyone, so having looked at their charges which are competitive with all otherswe gave them the account . Tom and his team helped us to a great conclusion going way beyond the call of duty, always on hand and ready to come out and smooth any bumps in the road. we are really so pleased we chose Strutt and Parker NorwichWho have done a wonderful job for us. no i'm not on the payroll they couldn't afford me now after the sale at the price they achieved for us. thank you all colin barrett rosewoodfarm norfolk
Colin · 25 September 2019
★★★★★ 4/5
Trustpilottop performer for us!!
top performer for us!!Approach - this was very professional and offered a considered and thoughtful appraisal of the market as well as how our property would feature in any marketing campaignEvaluation - well here goes! We interviewed four leading agents for our area - Norwich / Mid Norfolk. One agent was a highly rated but non-city based Practice the others (incl S&P) were top drawer city operators. S&P's evaluation was 36% higher than the Rural competitor (who really didn't have a clue when valuing our home). S&P differed to the remainders by a range of +5% to +21%. At the price of our home that ranged from + £6000 up to a whopping +£400,000 !!!!!Brochure prep. No cost for pics or brochure. Pics were top quality and really showed our home in the best possible light. Took hours as big country propertySupport and Proactivity - Here's the 'rub'. As we had minimal confidence in viewing support / proactive refresh of ads etc, we did much of this ourselves - going with S&P's valuation from the start. Despite set backs; few viewings (none of quality) S&P resisted any effort to reduce the price. The market was comatose! End result - Bingo!- 4th viewing offered asking price and S&P steered the negotiations through a nail biting 3 week run to exchange. Whew!!Moral - chose an agent that will be good for your home and work with them to give viewers the best possible appreciation of all of your home's qualities. Forget quibbling. What's 1% off the fee if the Agent has little to gain from going the extra yard to get the best deal possible? I would certainly recommend the S&P Team very highly - but with the caveat - stay involved throughout and give them something to be cheery about. All salesfolks need a tummy tickle from time to time. It's really tough out there!
Edward · 24 September 2019
★★★★★ 5/5
TrustpilotSevenoaks Strutt & Parker
Sevenoaks: excellent service from Victoria all the way through. We achieved the sale price recommended by Strutt & Parker, which other agents told us would not be possible. Victoria was confident in the value, even when I questioned it, and all the offers received were in line. She also consistently went above and beyond to visit the property (which was vacant) and ensure everything was in good order. Would highly recommend these agents.
Nimesh · 12 August 2021
★★★★★ 1/5
TrustpilotAvoid like the plague.
The Salisbury office couldn’t organise the metaphorical in a brewery. These fools chased for arrears that didn’t exist because they changed the payment date on my lease without a legal deed. This resulted in *94* emails over the space of 12 months. My profession is to pull apart bank accounts to ensure correct interest and payments have been applied to an account, I did this multiple times with their shabby accounts but they still refused to acknowledge their errors. Throughout the year in question, I was undergoing cancer investigations and they were aware that I was in and out of hospital, this meant nothing. The stress of their actions actually landed me in hospital in hypertensive crisis. These people lack humanity on a basic level. As landlords, they fare no better: I was in my property for 18 years, 14 of that under Strutt and Parker. Things were quiet until they changed the payment date on my account. This came hot on the heels of a damp report showing 96.1% damp in the property. After I complained, I was served a Section 21 under the guise of the landlord selling the property. The office lied to me, saying that the owner was selling all interest in Bournemouth, this is untrue. They are selling this flat, perhaps, but they also own the freehold if this building and that is not for sale. They refused to provide me, the customer, with a hard copy reference so that I could rent overseas. They refused to provide a managers email address so that I could escalate the complaint in the normal fashion. They left me with a spinal injury (cancer scares caused by side effects of medication) in a damp flat. It turned out it was also not fire safe. There was no fire escape, thumb lock on the front door, hard wired smoke alarms or fire doors. That said, any fire in here would likely be extinguished by the damp. The Salisbury office have harassed, refused to provide information (when they have bothered to respond to emails), been restrictive in allowing me to complain (which is a basic right!) and have continually calculated my rental figures incorrectly because they changed the date in my lease illegally. Complaint lodged with PRS. AVOID THEM AT ALL COSTS.Edit; am now facing difficulties trying to get a Subject Access Request, which is just laughable. Will update as this proceeds.
Kirsten · 20 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
