Trusted Agent profile · Ipswich
★★★★★
106 reviews across 2 platforms
10 Wherry Lane, Ipswich, IP4 1LG
Riverdale Estates Ltd's office in Ipswich, at 10 Wherry Lane, is rated 4.2 out of 5 across 106 reviews on two platforms, including 103 Google reviews rated 4.1.
Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
5/5
GoogleThe staff at Riverdale Estates in Ipswich are brilliant! When we first bought our apartment in 2008 they rented it for us within 4 hours of putting it on the market. Since then it has been constantly occupied until we decided to sell and again, they found us a buyer within 2 days of putting it on the market. They always keep us informed and are very proactive. You really couldn't find a better estate agent to look after you.
5/5
GoogleRiverdale have acted as our letting agent for several years on our flat in Ipswich. Found them very professional and prompt in all aspects but this 5 stars is for their finding a buyer and supporting the recent sale of this property in particular. Their representatives were extremely proactive and helpful with very good communication. Especially a lady called Aimee with Riverdale who helped drive the sale to completion on what was a drawn out process in this instance due to issues on the buyers side. The company went above and beyond what we would normally expect as experienced property owners and to be thoroughly recommended.
5/5
GoogleWe have used the company for some 10 years plus and always found everyone at the firm extremely helpful and efficient.
Hi, Jean. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleExcellent service from Sarah Kershaw dealing with property viewing and buying. Thank you for your throughout support, Sarah. Highly recommended
Hi, Aravind. We are thrilled to learn that you had a positive experience with us!
5/5
GoogleQuite a smooth flat for rent search
Hi, Apoorva. We appreciate the kind words and are glad we could provide you with a positive experience!
1/5
GoogleOne of the staff is very rude. She doesn't allow you to ask any questions and she shouted at me
We are sorry to hear about your negative experience at Riverdale Estates. We take all customer feedback seriously and would like to apologise and investigate further so please get in touch with us on 01473 217 600. Thank you for bringing this issue to our attention. Best regards Riverdale Estates
5/5
GoogleRiverdale provides us an excellent service to rent an apartmen.
Hi, Md.. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
GoogleGreat staff and very helpful
Hi, Lorz. Your feedback is highly appreciated. Thank you for the review!
5/5
GoogleI have worked with Riverdale frequently over the last 5 years and always found them a very personable and professional team. We have worked together on various projects and these have all run very smoothly thanks to their helpful and clear communication. I always enjoy working with Riverdale and look forward to working together more in the future. David, That's Brave
5/5
GoogleI have enjoyed a relationship with Riverdale as a tenant for over eight years. I have found them to be friendly, efficient and a pleasure to deal with at all times . I would have absolutely no hesitation in dealing with them again. Look no further for a friendly, professional service you can trust!
5/5
GoogleRiverdale looked after our rental flat for 10 years and dealt with all issues really well, which was helpful as we were abroad. They recently dealt with its sale, and went the extra mile to get last minute things sorted out, which was invaluable with us not being in town
5/5
GoogleThey were always helpful whilst I was a tenant. Any concerns or issues were always dealt with promptly. Would very much recommend
4/5
GoogleRiverdale represent me and have done for more than 10 years. They are methodical and transparent and swift to address any potential issues. Not once have I been on the receiving end of anything less than professionalism. I'm very happy to recommend them.
5/5
GoogleI rented the flat with Riverdale. Very good experience. No issues regarding my contract and tenancy. Staff was very helpful and professional. I required quickly a contract for a fixed, but unusual period of time and Riverdale were flexible. Thanks.
4/5
GoogleExtremely nice and pleasant people to deal with. Responded quickly to any issues I had in the flat and communication was very goodPositiveResponsiveness, Professionalism
5/5
GoogleI've been a tenant in Riverdale managed properties for around 8 years in total. They have been fantastic - friendly people, always at the end of the phone and any maintenance issues dealt with really quickly.
5/5
GoogleThe best letting agency from Ipswich. Very professional and respectful. Always solving all the problems that came up with the apartment in a very short time with professional help. I highly recommend them!
1/5
GoogleIt’s real bad bad agency don’t go to them they are lying about house renting and staff is no professional
4/5
GoogleWe bought our first home with Riverdale and they were very attentive. They kept in good contact with us through the whole process. Arranging viewings was painless and the staff were very friendly. Recommended.
5/5
GoogleOver the past ten years, I have been their tenant, then a landlord and recently, a seller. Their service was always excellent.
1/5
GoogleBoiler broke 20 times. Then they decide to not come and ignore my responses to them to change the boiler. Honestly, renting on Riverdale is a huge dissapointment.
1/5
GoogleLast week I had an appointment at 11 He called at 10:55 to announce its cancellation, given that I was on the way to address The real estate agency awful!
5/5
GoogleVery professional and efficient!!
5/5
GoogleStaff are very proactive and have sourced good tenants for me over the years. They deal with any tenant issues in a timely and efficient manner
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
